Really enjoyed my morning

I received a gift certificate for Christmas for a facial and pedicure at Riverside. I had tried to book in February to use it before I went on a trip, but wasn't able to get a time that worked, no big deal. I called earlier this week and they were able to get me in within a few days, worked... more

Never disapoints

I visit this spa at least twice a year and I am never dissapointed in the services or the professionalism of the staff. Beautiful, quiet location

Well Treated

Finally tried this place for the first time and loved it. Very relaxing and worth every penny. Will be back often. They know their stuff and have great advice.

This trip to the spa was a Christmas gift from my husband and I waited almost a year to use it as I wanted to go before our trip to Maui. Worth the wait but not waiting that long again! Best facial I have ever had, first hot stone massage which was impressive and my toes sparkled for our entire trip. This place understands attention to detail and is beautiful but really what was impressive is... more

I got a gift certificate from my husband as I have 2 young children and don't get much time to relax. This was exactly what I needed! Three hours of absolute bliss and I was only there for an hour massage. Spent the rest of the time in the stream room and half asleep in front of the fireplace eating the organic cookies. If you go ask for Chelsea for your massage, her hands are magical!

This is a one of my Fav spa to go in Calgary- simply amazing.... front start to finish...I love everything. I dont worry too much if staff is slightly behind.. becos they care a lot for me. Keep it up.

Amazing Spa Experience!

I am a frequent spa goer when I am travelling. This spa is a real gem, the facility is beautiful and the staff are truly amazing. Best massage that I have ever had and if you are a Chocolate lover try the Chocolate Pedicure. I will visit this place every time I am in Calgary.

One of the best in the city! They are always improving, from the tea and cookies in the relaxation lounge to the very very clean locker room. Steam room is great. My go to spa in the city.

I had a disappointing experience today. My sister had slotted me in for a massage at the same time she had a facial, booked for a week from now. I called to confirm the details and they had given the massage time away! Really too bad as I am a repeat customer and this was a special event for my sister and myself. Obviously they want to fill their slots, however if someone is" pencilled in " you... more

Beautiful facility, professional and caring staff that are amazing at what they do! Do I need to say any more... more

Very Very Pleased! Went to the spa on the weekend for a couples massage with my boyfriend. The staff was very kind and courteous, they had many different kinds of organic tea and cookies to munch on while you waited, as well as cucumber water and oranic lemonade, talk about catering to your clients! The bathroom was filled with towels and soaps that you could use, as well as a full shaving... more

When I think of high end luxury spa's the Riverside comes to mind. Every detail is taken care of from the large comfy cotton robes to the organic lemonade and chocolate snap cookies in the waiting area. The waiting area has large loungers, deep sofas, a fireplace and soft lighting all arranged to provide privacy even though there are other people waiting with you. The spa's clean modern lines... more

NOT IMPRESSED! Long story short, I received a gift certificate for Riverside, had an enjoyable experience, bought an additional gift certificate for a birthday I was attending that same evening. At the time I would have been more than happy to promote this spa, however I received a call later that evening stating I had been undercharged for my appointment, only to later find out they had used... more

LOVE, LOVE, LOVE this spa! My sister and I visited the spa yesterday and were both very impressed and pleased. We arrived about an hour early and relaxed. What a beautiful spa! Well decorated, clean and all staff very friendly. The change room was clean and well equipped with towels, lotions, hair product, and accessories, etc. Two showers and a steam room. A robe and a pair of flip flips is... more

NEW CLIENTS NOT NEEDED! Initially the staff was pleasant on the phone and help me decide on which services to book. The day of my appointment my new car would not start and this had never happened before. My appointment was in 20 minutes so I called and explained the situation. The service staff told me I would be charged the cancellation fee which was equal to the entire service fee - $190!!!... more

I've visited this spa twice, once in July 2008 and in June 2011. I just wanted to say that I thoroughly enjoyed both visits. I have to say that my favourite treatments are the pedicure and facial. The atmosphere is relaxing, the staff are friendly and I love the little treats provided in the lounging area. I'm very pleased that you are not one of these spas that has offered your services on... more

Just Perfect!!! I have gone to many spas over the years and nothing compares to the experience I just had at Riverside Spa. Everything was just perfect, from the little details of the organic cookies to probably the best massage I have ever had. I didn't want to leave and I can not wait to go back again. If you are looking for a great massage ask for Andrea.

My wife and I went here for our anniversary (paid for by my benefits from work) and were surprised by what we received. The place is really well done and has a very relaxing atmosphere including the music, decor and lighting. We had the couples massage which was good for the most part. I circled a relaxation and body massage on the form they gave us when we entered. After we left it actually... more

Liked everything except the body wrap

The atmosphere was great and offered little treats like organic cookies to snack on and organic lemonade as well. Although I would go back, I would never get the body wrap there again. I have it done at other spa's and this was not as good. They offer one towel that you put over your front so your entire mid section gets missed. When I mentioned that other spa's use 2 towels to cover the top... more

Great Place for couples

Wonderful relaxing spa day for my husband and me.
Spa day included lunch

Not as spa like as I was expecting

I visited Riverside Spa last week with a friend of mine. She had a massage & I had the Riverside Signature Pedicure. The first thing I noticed when I arrived for my appointment is that parking is difficult as it's shared with the Riverside Club.
Once I made it up to the spa itself I was greeted at the reception... more

Delightful

I have been coming to this spa for 2 years now and have generally enjoyed my experiences. First thing I have to mention is I don't understand why people complain about the cancellation policy. Riverside has always told me twice about the policy, when I book an appointment and when they call to confirm, even though they know I am... more

A lovely place to spend the afternoon

I visited the spa for their fall promotion pedicure/facial special.
I met my friend, who was waiting for me, lounging next to the fireplace. We could catch up for a bit, sipping some hot tea (or Zora's lemonade) before being called for our facials. The facial was well done. After the facial we lounged again before sitting down for a... more

The best spa in Calgary

I've been to this spa a few times, this was the first time with my husband. We were treated to the couples retreat and were at the spa from 1015am to 430pm. What an amazing experience...again. After scrolling through the reviews, I cannot believe that people are complaining about the cancelation policy. The Riverside Spa phoned and confirmed 48 hours... more

Terrible experience - will not return

My recent experience at the Riverside Spa, involving the owner, was atrocious. I had to cancel an appointment booked the day before due to a complication of pregnancy for which I was admitted to hospital. I was told I would be charged a cancellation fee, and only after much argument, that the fee would reluctantly be applied as a credit... more

Go get spoiled for a day

My partner and I booked the Riverside Couples Retreat for our birthdays. Even though the package traditionally includes services for male/female couples, they were willing to make the package for two females without any trouble at all.
The services included were: Massage, Facial, and Pedicure. Oh, and spa lunch!
The whole experience was amazing - I have never felt so... more

I have never considered myself a spa person...until a couple of years ago when I was given a gift certificate to Riverside Spa. I still might not be a spa person, but I am definitely a "Riverside Spa" person.This is a wonderful place to get away from your family, pets, work and any other things that cause stress. The atmosphere is peaceful and calming. It is a beautiful spa without being... more

From the outside, it doesn't look like much.  Once inside, the receptionists were friendly and let me to a typical locker area.  I changed into the provided robe and thongs and had a seat by the cozy fireplace and had some tea and cookies.  The masseuse came and let me into the room.  During the massage, I could tell she had a bit of a cold.  She kept trying to hold back a cough, clearing her... more

I've been a returning client for a few years now. It takes a lot of positives to make me go back to a spa and they've done it for me!! I usually go in for massage therapy because all their therapists are so awesome!! Dan only hires the best! Their prices aren't super outrageous and they do not act all "hoity toity" like some high end spas do. I've had a pedicure done here as well and I... more

I went to Riverside for pedicures with my Mom and Sis for Mothers Day. We have been going to Oasis for the past few years, but I was a bit late in making a reservation this year, so we tried Riverside. I'm not sure why it's so hard to find a spa in this city that can accommodate three people together for a pedi? Anyways, I found Riverside on Google and they met the criteria of fitting three... more

I enjoyed my trip to the Riverside Spa today. Lovely relaxing atmosphere. The steam bath is great, and I had a pedicure. The operators are friendly, professional & competent. Thank you Crystal! Robes & slippers are supplied. The pedicure chair had various settings for roller massage, vibration & heat which I controlled by remote. I was given a warm neck wrap, and someone appeared with a tray of... more