So many people are posting reviews about the quality of service. I gave this rating a 2, because I recognize that Pikto is lacking in some areas, but their ability to reconcile issues is excellent. I'm quite hard pressed to acknowledge that perhaps its your approach to the Pikto employees that made your experience a bad one. If you are a jerk when you call and complain, they are less reluctant... more

Do not bother going here if you would like prints that are even remotely true to your images. I printed here twice using their online system. The first time I clicked 'colour correct' accidentally, and the prints came out dark and green. I thought that was my fault, so I tried different prints with no colour correction. Same result - grey and yellow-green prints. I understand there will be... more

Any photographer who cares and is passionate about their work and should avoid this place at all costs. Impersonal service with standoffish hipster staff that work there because it's cool and don't actually give a **it about delivering a quality product to their customers and ensuring their sarisfaction. I had high hopes for this place and what a disappointment. After doing further research I... more

I had problems with their online ordering system even when I followed the instructions step by step. I was told that the problem may be that my files are too large to transmit - if I knew this beforehand I would have resized my images, but I needed these prints ASAP and had no access to a computer.

I spent almost the entire day trying to call the store to rectify this; sometimes I would get a... more

This is a great lab. I love the quality of the metallic print here and the prices are great. The only problem is it's too far from me otherwise I would visit more often.
Special bonus: I love their metallic prints here.

As a professional wedding photographer, I need a reliable print shop where I can order prints of varying sizes but also have the option available to do some minor touch ups if needed via a workstation. Pikto offers that.

I have placed many orders through these guys and they do a pretty good job each time. The print shop staff are actually pretty nice to work with. They take the time to answer... more

Save your time and money. Don't use Pikto.

Longer version: I am amazed at the number of ways Pikto found to screw up my order. I brought in two redscale negatives to be printed. Given it is not a standard order I took care to show which negs to print and noted that it was redscale film.

When i arrived to pick up the prints I found that they only managed to get one of the two negs correct.... more

I had to get a photo printed in a rush, weird size, metallic paper, etc...
Their online upload tool is excellent, and when I had problems uploading, their staff emailed me and did their best to help, even offering just to accept it as an email with instructions.
Really fast service, very very affordable...definitely use them again - as an aside - I think their prints are better quality, and... more

I really like Pikto so consider the rest of this review a swayed bias. (is that even proper english?)

At any rate, Pikto is the place I go to get my large prints done when I'm in a bind. I rent a workstation, run upstairs, convert my images to Pikto's printer's profiles, and in about 25 - 35 mins (this time can/will vary) I have my prints in hand. I'm talking about images 25" and larger but... more

We did a comparison between Blurb + Pikto. We received both books through the mail. When the Pikto book arrived it wasn't packed properly. Because of this the cover of the book was damaged and the corners of the pages were already distressed. When looking at the the 2 books next to each other we noticed that the printing on the Pikto book was blotchy. When we called the company about the... more

I was taken to Pikto by one of my closest friends who also happens to be a photographer. The Distillery District is not an area in which I frequently hang, but the last couple trips made me think that I should.

Pikto is a really cool place, even for a regular citizen such as myself. Workstations to be rented by the hour, for all the things that these camera-toting, globe-trotting artists need... more