Lori is an awesome stylist and I always enjoy going to see her. I also love having my caramel latte while she colours my hair! I'm an employment counsellor so I really appreciate the fact that Lori always has an apprentice - apprenticeships are so important. I glad she helps out by training new stylists.
Laurie is always great and lots of fun. Always look forward to my appointments with herCan't wait for jaelle to come back!!!
A welcome experience after a long chaotic week. Always clean and beautifully decorated, staff are always very professional and accommodating.
It's always a fantastic experience. Thanks KK.
Overall great experience. I would reccomend this salon to my friends.
My experience was fantastic, I never have to wait long if at all. If there is a wait then I am made comfortable. My experience is always pleasant overall.
Lori my hairdresser and her assistant as always do a brilliant job!!! Lori knows exactly what I want and I trust her completely. I don't know what I would do without her. I wouldn't go to anyone else. Not only is she an amazing hairdresser she is also so very sweet and so very easy to chat away to.The Salon itself is always vibrant and all the girls who work there are cheerful and very... more
The salon was very nice! The girls were friendly! They offered us desserts to celebrate their 7th year in business.It was a great atmosphere to come into. Also, the girl who did my hair did a great job!Very quick! Very beautiful!And it stayed in that night and it looked pretty good the next day!Overall it was very good. But a bit pricey.
I always enjoy my time at Palazzo. The ladies are always warm and friendly, and my hair always looks fabulous!
Laurie was amazing as always!
IT's a great visit when the only things to complain about arent related to the stylist or her skills. The coffee you're served is sad, I think it may very well be instant, and the Guest WiFi is also difficult to log onto. These are just small details that make time pass more comfortably while waiting under a dryer
I had a pedicure with Stephanie and it was the best pedicure that I have ever had! She was very friendly and great at doing what she does! I would recommend her to my friends for sure!
I would not go anywhere else since I found Palazzo's. The atmosphere and service is great. I always leave feeling very satisfied. Kristen is the best hair dresser I have ever had.
Had facial with Lisa this week, I chose the type of facial myself without consultation however, it ended up being the right one for me. Lisa was very gentle and explained all the steps as they happened. Was very very relaxing and I was very happy with the results. Ended up purchasing a starter kit that had most of the products she used, at a discount of 20 percent. Will go again.
When I arrived, I was warmly greeted & sat for only a couple minutes until my appointment time - which was on time! The sugaring service that I received, was completed in a timely, friendly manner! After my appointment I needed a product, the woman instantly helped me in making sure that I had the correct product.
LOVE LOVE LOVE my hair as always!! Laurie always does an excellent job!!
Came in was welcomed and attended to immediately . I was feeling very well and greatly appreciated the speedy service
first rate! Kristen is very experienced. She provides quality service and is extremely pleasant, very accommodating also. The head massage and shampoo is very cool! Thanks Kristen.
I have never had anything but excellent service from Palazzo. I have been a client for three years now and I have tried many of their services and wouldn't go anywhere else. Good job girls!
my visit was great and al my standards were met, my h air dresser was melanie, and i love her, she cut my hair well and i was late because of abus but she still treated me well and recommended stuff to improve my hair and she was sooo kind! i loved my hair and from now on i will trudge out from troronto to cut my hair here.
good palce for hair cut and colour the colurs don't make your head itchy.
Laurie did a fantastic job. Thanks very much.
I am always happy when I come to your salon because I'm greeted, treated warmly, and relaxed. I am comfortable about how my hair care services are done. Very professional.
From the moment I arrived in your salon, I wasgreated by one smiling face after another. Thetone behind the smile was helpful and sincere.Every one of the employees that I had the pleasure of dealing with, made me feel special, and de-stressed me from my day.Thanks sincerely, and will be seeing you on the 29th.
I always enjoy my visits to Palazzo. No complaints and i am laways treated very well. Oh...excellent stylist as well. :)p.s. My name just has on 's' in it :D
Megan has a wonderful, professional attitude. She is the reason I return faithfully every 5 weeks!!!
I got to my appointment but had to wait a bit. I was offered a coffee during my wait and Laurie even remembered what I take in it.I am always made to feel special and welcome!
I have regularly attended Palazzo in the past few years. Each time is a mini oasis. Suggestions are delivered in a polite and professional manner. Thanks again!
I came to the spa for a facial, which was not only professionally given, but was completely relaxing. All of the stress in my head and shoulders were literally drawn out of me. Afterwards, Lisa provided me with exceptional service with recommending different products for me and was more than able to answer any of the questions that I had. She was incredibly friendly and would definitely seek... more
You can never go wrong with this salon! Amazing service and amazing staff! I will never go anywhere else!
great..loved the service. lisa was great!i just really don't like to colour of my polish.after living with it for a couple of hours i can't stand it
I've been to a few salons in Welland and Palazzo is by far the best. They don't rush you, they request your input but will also give their opinion on what they think would look good, and they're really friendly people. The price is very reasonable as well. Definitely recommended.
It was great, she really helped me with all the questions I had about dieing my hair.
Always a great experience with Kristen !
My appointments with Stephanie have not only been relaxing and interesting but also very comforting. The spa atmosphere is always pleasant and the staff are always courteous and obliging.I have recently referred my husband to Steph and will continue to promote the services.
I always enjoy going to Polazzo, I love the pampering and the special attention we get. My pedicure, with Stephanie, was quite enjoyable and relaxing. I will continue to go to Polazzo keep up the good work everyone.
spa pedicure Aug.18. Very relaxing,Lisa used the best (AlPresan):foot soak,callous softener,foam moisturizer. She was pleasant:pleasant,knowledgeable, made me feelat ease as I am diabetic.She has a gentle way about her,does great job.
Kristen listens to me when I describe what I like about a style or don't like and makes adjustments based on that. She also has suggestions for change but lets me make the decision in the end. She's always prompt as well.
Great atmosphere, talented staff, and extra customer service is always received at Palazzo Salon & Spa.
This was my first time visiting Palazzo and the first time getting a hot stone massage. I would recommend this to everyone. i was very pleased with Lisa and the over-all experience. I will definitely be back and I will bring my friends. I am excited to try the other services provided.
Top notch service, friendly staff, very accommodating including good atmosphere, relaxing and modern setting make Palazzo highly recommended.
I have been going to Palazzo for about a year now; ever since my sister introduced me to them. I absolutely adore this salon. The service is always incredible and the girls working there are both knowledgeable about what they are doing, and are incredibly sweet.
The employees were friendly, and gave great advice on a new hairstyle. I was very happy with the service and te prices were extremely fair.
It's always great:) This time I had a pedicure done and my feet looks great!!!
Meg was awesome and was able to get me in and out within a tight time frame and yet didn't make me feel like I was being rushed!
Palazzo Salon & Spa offers these services: hairstyle, beauty salon, hair salon.