The cost of food is average. Ingredients is pretty good. Space can be tight in some places but spacious in others (e.g. the booths). Bbt is average but they do give you a little more than average for their slushes but those can cost from $5.50 to $6.25 (fresh fruit ones).

The rice dishes are best shared as the portions are huge and priced around $12. Their noodle bowls are over priced starting... more

Servings are huuuuuge! Depending on what you ordered, the food can come either too fast or too slow. This a great place to hang out with your friends, especially for those late night cravings. ALWAYS packed on weekend nights though.

The restaurant stays true to it's oversized bbt slush drinks. Still a great value.

This is my 3rd visit within 2 months. The food here is plated pretty big the bubble tea here is great as well especially the tall ones. Frequent orders from us are the deep fried squid tentacles, fried rice with fried chicken nuggets, and bubble tea. This time around I ordered home style friend noodles with lamb. Again huge portions, very decent. Would definitely recommend this place to other... more

Portions are huge. I ordered a fried rice, and it could probably feed a family of four. Overall, they seem to emphasize quantity over quality.
Service was also sub-par: One of our friends had an issue with her meal and the waiter did not care help fix it. While we were talking to the manager about what was wrong, the waiter, who was behind the counter, called over his buddies from the kitchen... more

PROS:

- massive drinks
- large portions, reasonable price
- fun upbeat atmosphere, great for a party

CONS:

- Quality of food is mediocre
- Without fail, every time I go there either someone in my party or myself finds hair in their food. Keep in mind I've only been there about 4 or 5 times over the last 3 years but the hair in the food thing has happened every time. They're usually pretty... more

Quantity over Quality. Not to say the quality is bad.. it isn't.. it's pretty good.. if you put this in Seattle it'll be excellent.. but in Vancouver, in the land of glorious Asian food, the quality is just A-Ok. definitely tasty lunch.. but the quantity is ginormous.. you see the photos here.. but basically you get wayyyyy more than you can possibly finish.

I kinda wish you would reduce... more

Have you ever had a giant one foot tall slush??
Great eats here. Many many favourites to choose from. It's easy to over order!! Thank goodness for take out containers!!
Slightly over priced for what it is, but the food does taste yummy!

Ah, The One. How I have a love-hate relationship with you! I love, love, love your gigantic towers of slush, your amazing salty-peppery crispy chicken nuggets, and the humongous portion sizes!! I recently visited you after a horrible fallout, and fell in love all over again with one sip of my fresh taro slush. I love your oily, heavily flavored Taiwanese food. It's indulgent and filling,... more

I haven't return to The One for a long time. I went there for quick luck and thought time to write another update review.

Their specialty high stacked bubble tea is watered down to have enough slush to make it tower off. But, I don't like icy cold drink even though in summer time.

Overall, the food quality went down but giant portion remain the same. My stomach can't handle MSG food anymore.

This is supposedly the best Taiwanese restaurant in Burnaby. Place is always packed but after their recent price hike the foot traffic decreased significantly. I mean some of their hot pot dishes are priced at $19 which is pretty ridiculous but the upside is less lineup. I have no complaints about their food, they should just reduce their serving size to compensate. Their beef noodle is... more

The food is not good here but have to say the portions are huge. I have ordered fried rice here and it was huge with lots of rice that will feed 4 people. HOwever, its mostly rice. The drinks are huge no doubt as well. especially the shaved ice. But again, you are paying more than any other places. So is it worth it? Depends how you look at it.

THe location is far off from Metrotown and... more

Takes a while to be seated as its always busy!. Servers are a bit slow however if you want a treat! Get any of the slush bubble teas.~ PS: you will need to share with someone as they are HUGE, comes with a extra cup haha. Food isn't bad. Deep Fried Chicken is good and any of the rice dishes are great too! =)

Best place in Burnaby to share a good bubble tea. Open late and lots of bang for your buck. When my colleagues and I are late to eat and don't want to eat Mc Donalds or Wendy's 'The One' is a good late night alternative to Dennys for a sit down eating. Service is a a hit and miss during late hours but I don't hold it against the waiters/waitresses because they are obviously tired.

First of all- expect the service to be terrible. The servers literally don't see you, throw the menus down on the table, and are expressionless at best. Food wise- prices are a bit higher but portions are big, and 1 dish is plenty for 2 people. The slushes are absolutely huge and I recommend sharing 1 slush between 2-3 people! So therefore if you share a dish and a drink between two people, you... more

I think the only thing that differs from other bubble tea joints is the portion size. You can easily split a rice dish and appetizer between 2-3 people (depending how hungry you are).

Dishes are consistent. Nothing mind blowing, but always good every time I've visited. My go-to items are fried squid ($7), deep fried nuggets ($7) and chicken fried rice ($10). Kimchi fried rice is also good, but... more

Taiwanese cuisine...this place open till late night that makes them one of the most visited place,noise level is actually high specially at night time maybe because younger crowd, for me its just okay.free parking,always line up so expect delays in service,servers mostly asians and they are nice....i love the slush i called it a tower drink....been here couple of times i always order the fried... more

Remember coming here on several occasions as friends wanted to go. Parking was okay, usually there are spots in the plaza and also closely on the size. Restaurant is really big and has spacious seats (although could probably fit a lot more tables with smaller furniture); comfortable though.

Decided to get what I usually would get when coming and was the deep fried chicken fried rice. Usually... more

From the moment you walk in you feel comfortable, the atmosphere is inviting, great for couples as there's music and friendly staff. The food comes very fast and the waiters are honest when they make recommendations, which is a total plus in my books. They also have their popular foot high slushes that manage to stay cold well beyond 20 minutes exposed. It's awesome! food is really good too,... more

Tried this restaurant based on the fact that it's always busy. It can take time to be seated... But the wait is well worth it!

THE FOOD: the chicken skins are out of this world and wouldn't be the same without that fried basil on top. The Hawaiian fried rice is a gigantic portion of aloha and their drink selection is bountiful and customizable, once again 1 portion is good enough for 2. Try... more

We come here regularly as its close to home (I prefer bubble world but it's a bit further and cash only which makes it an extra trip to the atm)
The food is good. Fried chicken nuggets is good and has good flavor but it's quite greasy (actually everything is quite greasy) the beef noodle soup is good, the bubble tea is good. Generally the food and drink are standard quality but big portions.
... more

I visited The One twice, and their food was really good. Slush and fried chicken fried rice are my favourite.

Whoah, all their food prices (for main meals) have skyrocketed by a few bucks!! Come here for BBT & Dessert or snacks - skip this place overall if you are looking for a meal, cuz the meals are bland and way overpriced.

I used to vouch for this place, but not anymore. Their 10-piece dumplings & noodles are $12.50 - it was $8.50 last year. Thats a 50% increase in price..! Their fried chicken... more

fried rice with its chewy texture and deep fried chicken, still the bomb.

wished they did delivery. actually, probably not, i'll be fat lol.

open late til 2am on weekends!

The One is a great late night place for Taiwanese good! We love their deep fried chicken nuggets, fried rice, squid tentacles, and their spicy wontons (TO DIE FOR)

Sometimes you hVe to wait too long for a table, especially if they are busy, and don't let you sit until your WHOLE party is there.

Service ranges from decent to none existent. I had a chinese friend tell me that you need to wave... more

Huge portions on the drinks... No place like it, also great decor and for an Asian restaurant the service wasn't too bad

Chicken nuggets were yummy and beef noodle was okay. I ordered flank and tendon beef noodle, tendon wasn't cooked long enough. Should've been tender not rubbery.

Women's washroom needed immediate fixing on the water faucet. Also it looked dirty on the sink.

Superb food quality over the years but recently not as consistent. The last time the grass jelly I ordered with bubble tea was hard and chunky. Price rose over the years too. Very loud when busy. Love their fried chicken nugget. Best deal you can find in the area. Huge portion with lots of meat and only thin layer of crust.

My friend saw one of their male employee didn't wash his hands after going to the bathroom. My friend made eye contact with that employee as he walked out of the washroom and that employee just ignored him and walked out without even washing his hands!!

Very poor hygiene in their employee and if one person is like that I highly doubt the others will wash their hands regularly.

Also the... more

Food:
Hungry after a karaoke session down the street, I was hungry for a bowl of noodles, so I ordered the Braised Beef Flank with Noodle In Soup. Don't take their online menu too seriously as they don't update it too often with their current pricing. While the broth tasted like a beef broth mixed with MSG, I was disappointed with the beef flank. The blocks of flank were dry and incredibly... more

I'd give a 2.5 / 5 rating if I could, because everything about this place is mediocre. As such, there is no need to comment on the food and the prices, but the service deserves special mention for its appalling inconsistency.

The staff generally do not have a working knowledge of English, and the restaurant's mainly East Asian clientele is not a good excuse for this. I've also been ignored... more

This is a fun, fun, fun place to go to with a big group. The ambience is lively and the decor very modern. The service however, does not deserve 5 stars. I am rating this entirely base on the food. The hostess needs lots of training seating people. Very hard to get their attention once you have ordered.

Food is very tasty and so far everything we have tried, we like it alot.

Don't order the Pork Chop tonkatsu rice any more!!! The meat came out lukewarm and skin was somewhat soggy, not crispy like fried tokatsu should be like. The oil they used to fry it smells strange! like they need an oil change?? The dish it was served on had 4 corners, all 4 BROKEN corners which was hella sharp! *OW*
What happened to the one ? This was the dish that got me coming back, now it... more

This place is good and not expensive or anything. They serve these crazy tall bubble tea drinks lol

Their marketing is great! One massive slush -- ten million selfies and foodporn shots.

Service: terrible. They either don't see you, or don't understand you. We waited a long time to order, and even longer to get our bills sorted and food packed.

Food: your mediocre Chinese cafe style food. I love their shaved ice, but their BBT is very emotional, sometimes the pearls are nice and chewy,... more

Huge servings

Prices are decent. 12-16$ a plate that can feed 3-5 ppl. The bowl of tprice that comes with a meal is 2-3 cup serving... Not your typical chinese resto in those soup bowl size.. These are prob 2-3 times bigger. Its not cheap but makes up for in size.. Hotpot 15$ meant for one but can serve 4 in those... more

It was my first time at The One and I'm so glad I went! Loved the fried rice with chicken nuggets and fresh taro slushy bubble tea - which was huge! We had to share between three girls. Great place to hang out with your friends.

I met a colleague for an early lunch here on a Tuesday afternoon. The One Restaurant is a BBT/Taiwanese snack joint located in the heart of Burnaby. Seemingly its an unlikely location for a BBT joint, but I guess there are chinese people everywhere in B.C.

This is the place that serves those tall slushy bbt drinks.... Sorry I didn't order one so I didn't take a picture. I saw a few of those... more

Amazing

Food was DELICIOUS and the best ever Kung Pai I have ever had.
Oh- and the first time for Bubble tea and now I'm hooked.
Will be back for sure!!!

Their famous bubble tea towers are overrated at best and slushes just taste like flavoured ice. For $6 a pop, you are paying for quantity, not quality. Went on a weekend night (around 12am) and they told us they ran out of pearls, kind of a joke considering this is a bubble tea restaurant. Server politely declined our request to sit at the window table, claiming that it was reserved for larger... more

This place is so good, we were a party of 9 for lunch. The set lunches were fantastic. The smoothies were huge and so tasty. Will return.

Asian trendy hangout for local hipsters into KPop, bubble tea, shave ice, etc. Menu of Shanghai noodles and dumplings, but that takes a back seat to their drinks and iced refreshments.

I've been to this restaurant a few times and both for lunch and dinner. Generally not as busy at lunch, but it can get super busy for dinner and late night on the weekends. I'm sure everyone already knows that they have massive slushed ice drinks here! My favourite is the fresh blueberry with coconut jelly.

The food is also pretty good too. Can't specially recommend anything though.

[Size Matters]

It was yet another post-sports Friday evening and a bunch of us were hungry and thirsty. Since it was around 10:30pm and we had a sweaty party of 8, our options were limited in the Metrotown area. Despite being rather busy, we were able to snag a table at The One without too much of a wait.

The real feature here is quantity. The slushes come in a large glass cup and the icy... more

This is a Taiwanese restaurant with great milk tea slushes!

Came here for some afternoon snacks on a Sunday. There's a small parking lot outside and more parking on the street, the several times we have been here, usually there isn't much problem parking. The decour is a little more "hip", kind of like a karaoke bar. They usually have some sort of asian pop music playing on the TV's with... more

Walked in and this is where the hell began. I came because my gf recommended this spot for bubble tea. As a boba shop owner, I know quality, presentation and customer service is #1. I gave this place 1 star as the mango slush was good but that is all.

we stood to get seated after 8 mins, so i waved the waiter down. There was probably 50+ people seating, and only 12 customers? My friend has leg... more

Don't worry I'll be back for bubble tea and possibly food. The decor in this place is cool but at the same time it clashes (well at least in my opinion). Service is a little slow but then again I should know to expect that in an place like this.

Typical Bubble tea place.

Gets 3 stars for the manager and the size of the slush.

Came here are snacks and bbt drink mid Sunday afternoon. Lots of red loungy decor. We ordered green onion pancake and roll with dried pork. I prefer the roll with beef. As for drink I ordered a sesame black milk tea. The drink was delicious. Though this restaurant is a long drive from where I live in Vancouver but will remember to come back whenever I am in burnaby.

Average quality Taiwanese food. Huge food portions. Ordered the House Special Cold Meat Combo and the Spicy Beef Trio Hot Pot. The meat combo is a platter. One of the items is actually bean curd and not meat. Bean curd was under marinated. Pig ears had the nice chew. Beef was well marinated. Not sure what the last item was but looked like beef stomach and that was alright. Very good value and... more