July 03, 2018SERVICE VISIT"Van Certification Scam" - Scammed!I Bought a so called CERTIFIED used 2014 Toyota Sienna AWD van with a full tank of gas from Mississauga Toyota and parked it in my garage for 3 months, never using it since I didn't need the van at that moment and still with all the dealer promo stickers, door bumpers, even the pouch with their stock number still attached to the... more

After consulting a mechanic regarding my vehicles battery (?) performance issues.  I decided to take my truck to Mississauga Toyota (many years ago-run by honest individuals) but this was a big mistake.  My battery was tested, and deemed fine (by the other mechanic) but the alternator was suspected to be the reason for my vehicles problems.  An appointment was made for the following day at M.T.... more

My advisor did not call when my service was complete to go over any findings. I asked about a heat shield that fell off my truck and had no answer from my advisor on that issue. The air pressure warning light is still on even after the service which concerns me. I had no follow up from anyone. I paid 600$ for service and fluid change, and they cant even put air in my tires, let alone answer my... more

Standing here waiting for service for 10 minutes an in a room full of service advisors no one had acknowledged my presence

No one likes to stand around -invisible to service advisors walking by and not having the decency to say "hello, can I help you". I guess that's the norm for your dealership since I have never had a good customer interaction and dread coming in.  Trust me, I will make sure it doesn't happen again - by going to a better dealer and service drpartmentYou should also have the decency to lend... more

Stay away from the service department! I took my car in for the 16k oil change and they left the oil filter loose. I only discovered this two weeks and 2000 km later when my oil pressure light came on. As it was a Sunday, I took my car to a local Mr. Lube where they discovered the oil filter was installed finger tight and the oil filter wrench was still attached to the oil filter and there was... more

They're only nice if they're making you a deal. As soon as you say you would think about it, they would give you a cold shoulder. That's not all ! They said that if I get a test drive, I would get a 25$ gift card. At the end (after the deal) when I gave out my coupon, I can feel the receptionist was making fun of me in the back, and they were really rude when answering me about the gift card.... more

I was purchasing a vehicle for my mother and requested quotes online from this dealership and others in the area.  It was a very simple replacement of her 2002 Corolla with a new 2015 Corolla.  She had already picked out the model and trim package that she wanted.  From Mississauga Toyota, I received a very prompt response from Yasmin at the dealership on pricing and availability.  The sale was... more

2 months and a week after I bought my car with navigation, I am still waiting to get it installed. Have gone many times and nobody has been able to give me a date. Have been told that the GPS is being tested, it's at the customs, arrived, there is a missing part.... seems like all lies.

If you have a week to waste and want to sign a contract that has no meaning please use this dealership. I really hope they do not wast another week returning my $1,000 deposit after they tried to add $190 per month to my contractual payment.

During my time here at this dealership. I could not help but be on my toes from all the salesman that are tricky and manipulative. But after speaking to Jim the salesman, a very knowledgeable man about the products of Toyota I felt at ease. He was straight forward and not pushy about sales. And would recommend only the best.

The showroom was clean and spacious, well organize, the only thing... more

I got oil change air filter change and to snow tire change with rim.
A cost was $153. It was very busy but they finished 70 Min.

Excellent, speedy service. Good wifi. Honest! So far they've pointed out I had the 144k service already (my last mechanic did it 6K early to get rid of some engine noise and I forgot) and that I really only need to replace two of my summer tires not all four.

Went in expecting to spend $1000 or more for major service and new summer tires, left only a few hundred poorer.

$170 to change my tires??? Rip off. They didn't even call me to let me know my car was ready. The only good experience was the shuttle service.