I drove twenty minutes across Richmond and arrived in time for my Minit-Tune appointment. The man said that they were extra-busy and that I would have to wait an extra half-hour or more. I was unable to wait the extra time and left. I then drove twenty minutes back across Richmond.
I understand that shops can get busy, but why couldn't the manager have phoned me and warned me? Other shops do... more

All of a sudden, my car's USB Port is not charging, and upon checking on Yelp, I found Minit-Tune in Richmond. I called at around 12ish on Saturday thinking that they may not be open or even if they are they may not have time for my very very small job.

To my pleasant surprise, after a few rings, a gentleman answered and after telling him my problem, he asked me to see him at 3:30pm! He did... more

Cheap, fast, does the job with no up-sells. Waited about an hour for an engine check and problem was resolved easily. The front desk guy is also pretty helpful with advice and info about your car if you need it. No complaints so far!

Great place. We dropped in to get brakes done on a weekday morning, for my BF's Escape. Jackson was one of those super friendly, happy people who make all the difference. He told us he'd take a look and call us to confirm what needed to be done, within half an hour. Following that, it was a couple more hours to wait for the work to be completed. When I went to drop off my BF so he could pay and... more

I was extremely impressed with how friendly and forthright I found the staff to be. Jackson was very up-front and honest about expected costs and wait times before he proceeded with any work, and the costs ended up right in the ballpark that was estimated while the repair time was one hour less than expected. I have nothing bad to say about this place.

Jackson is very personable, and made sure that I only received the repairs that were necessary while making recommendations on things to look out for down the line. It was my first time there but not my last!

Jackson is very honest and runs his shop well. He will give good advice with no pressure unlike the Richmond and Burrard Acura dealerships which falsely told me to replace the transmission fluid even though my car did not need new transmission fluid as per Jackson. This minute tune location rocks.

It's hard to find a trusted car mechanic as we live in a world where money is much more important than values. Been coming back to this shop for a couple years now and Jackson has provided excellent and trust-worthy service ever since. Not bias, just facts!

Still a goodish place to have your car repaired however it has become extremely busy now and is difficult to book an appointment in a timely manner. There is pressure on mechanics to move faster and work later which must at some point result in mistakes or poorer work.
Pricing has also moved higher for the same work.
I have now moved to H Tech Motor on Minoru Blvd for my work but feel... more

I feel like most people who are not super car savvy are always scared of being cheated by their auto mechanic. I have been going to Jackson for my oil change, maintenance and other odds and ends for three years now. I have never once felt that Jackson tried to sell me any additional services or overcharge me for any services. His prices are extremely reasonable and the service prompt. I needed... more

Jackson was super friendly and made sure I wasn't overspending. Will definitely be coming back for regular maintenence.

They really helped me out when the nasty snow and raining weather hit. I needed to get winterized fast. They did it fast. Now am safe on the road.

Minit-Tube is freaking awesome!
I originally get to Canadian Tire to get them fixed but after seeing a $1,200 bill I went to shop around.

Jackson was great and did everything plus more for cheaper. He was great to talk to, and you get the sense instantly that he has your best interests in mind. He fixed a bunch of small stuff for free and even replaced my damaged windshield wipers without... more

The best car service ever.

We happened to be in the area, and got an hour to kill. Decided to get oil change. It was almost 5 on a Sat, I didn't hold my hope high. But these guy took me in, it was awesome.

On top of the oils change, they also fixed my lights.

I took my BMW Z4 here last year, and they charged me $400 for a problem that wasnt even fixed. I have been going to this garage for years, but I won't come back because I feel that Jackson was dishonest. He is not specialized to handle cars like BMWs, and he should have been upfront before taking my money, wasting time, and putting me in danger. He also put my family and I in danger when he... more

Jackson is the man! I recommend minit tune to everybody I know in Richmond. They do great work, they're trustworthy and the price is fair.

I have been taking my car to Jackson since 2009 on the advice of a friend who is knowledgeable about cars himself.  I asked where he takes his car and he recommended Jackson.  I have not been disappointed with any service that he has provided.  He gives straight-forward recommendations and suggestions prior to assisting you with further costly maintenance.  Jackson has built a good reputation... more

Jackson Ma is a miracle worker. He can fix anything. He provides honest, straight forward advice and does the work at reasonable rates. Always a pleasure to deal with Jackson. The work performed is always first class.

I cannot say enough good things about Minit. Jackson is really knowledgeable and provides great customer service. They are honest and gave me good advice for the tires to purchase. I highly recommend them and will be going back for all other maintenance on my car.

Well...one more 5 star my side!!

Awesome Customer service!!

Came here to check on my car brakes as it was making some noises.

Jackson and team inspected the car and said there is no problem with the brakes as of now and everything is fine and advised me to check it again after sometime.

All this he did for free!! He also checked my air pressure upon my request :)

Found my Go to Garage!!
... more

Is it because I am  white or female ???? Hmmmmm, I recently took my 2009 Jeep in for the brakes to be done. This was after reading good reviews regarding Jackson and his crew.  He had quoted me a half price discount on my brake pads, which was never applied to my final bill. I returned to the shop 2 weeks later as my front brakes continued to squeak. Jackson reluctantly "redid" the brakes. I... more

Don't usually think of chain store operations as overly friendly but was pleasantly surprised at the service level and interest their staff showed me. I am not a car girl. They really helped me understand.

Thanks guys for helping us out of a situation. Staff listened and were very friendly. We are with results and thank you.

Had to replace my brakes on my car since my brakes were at that stage where it's affecting the performance of my car. I had researched plenty of garages and this place came up and got really good reviews from other users. I decided to come here to just get a quote. At first, Winston, a worker there, helped me out. He took the time to test drive the car with me and see what were the issues.... more

Jackson was extremely nice and friendly, solved the issue in my car that otherwise would've cost 5x more!

Brought the car in for an oil change on my next visit, except that Jackson was not in that day. Even so, the technician (who I forgot to grab the name of!) took great care of the car and was very accommodating in the process.

The owner is a very nice guy, it feels like he tries to get you to fix what's necessary without ripping you off. I brought my car in because I had an inspection at another shop who told me my brakes and drums needed to be replaced. Minit Tune told me the brakes were fine and the drums only needed to be cleaned and machined. My car is running so smooth! Will definitely come back!

Jackson is awesome. He calls you and lets you know how things stand. He tells you that you do not need to get things done now, but in the future you will have to turn your attention to them. Very accommodating, never felt like i was getting taken advantage of....all round a great experience.

I created an account on yelp just to leave Minit Tune a review because people need to know how amazing these guys are. I brought my 2010 Hyundai Genesis over to Minit Tune as the car seemed to have some sort of problems with the computer not connecting to my transmission. There, I met the manager, Jackson, who was extremely friendly and advised that he would look into for me. Jackson calls me... more

It was my first time visiting Minit-Tune and I dropped my car off for service/inspection. I dealt with the Service Manager Jackson Ma and he was very enthusiastic and helpful with my questions. Very easy to approach and talk to. Still waiting for my service to be completed, if all goes well I would definitely recommend giving this place a try.

Good service and Jackson always suggests only what is needed for my vehicle. Little pricy but gives piece of mind.

Jackson is the best. He is friendly and honest. I will definitely get all my repairs done here in the future. I saw the reviews here and thought I'd give the place a try and boy am I glad I did. Really great service. You don't find service like Jackson's many places anymore. I can see why the place was so busy!

Got my out-of-province inspection done last week, for about a quarter of what the dealer was going to charge for it. While I did have to replace my windshield, which had a 12"+ crack below sightline, that was all. The dealer came up with all kinds of items that he thought might need replacing on a four-year-old vehicle. This was before he even took a proper look at it, so it's not saying much... more

Jackson is honest, keeps it real and always has options for you. We got our provincial inspection done from Minit-Tune. I read stories online about getting DRL fixed, Metrics converted and the huge costs involved, but the folks here simply did what was must to get the tests passed and without any fancy costs.

Jackson was patient on the call trying to explain the process, Appointment was given... more

When my Golf - my first car ever - told me it was time for an oil change while we were on holiday in Canada, I panicked. I mean, I knew it was gonna happen, but I had assumed it would happen while close to the dealership back home and I would let them take care of it. However, the car told me it wanted its oil changed NOW, and I was not going to risk driving down to San Francisco before getting... more

Just like one of the reviewers commented, owner Jackson Ma is the most honest quality mechanic you'll find. Very fair pricing too. His team of mechanics are very thorough and he lists the checks done in the receipt. If there's additional minor checks needed done chances are he'll throw it in for free!

The owner Jackson Ma is a honest and professional mechanic, good customer service. I'll come back for my car maintenance routine.

Went to this place several times a few years ago.  Over priced and workmanship is average.  I came close to going back to complain.  The high ratings here make me wonder.

Amazing. Jackson and Co live up to the hype. The place was super-busy when I showed up but he was funny, informative and put me at ease. I travel for work, so the ability to leave my jeep here for maintenance is awesome. Their prices were great and all my issues were resolved. Minute-tune is my new mechanic!

I've been going to Jackson since 2009. Every time you're greeted with a smile and Jackson makes sure you're taken care of.

He's the most honest mechanic I've ever worked with and the work itself is impeccable.

At the time I was on a budget and didn't want to spend too much fixing my car, so he did everything he could to minimize costs for me without jeopardizing safety. One time he even... more

This guy is quick, friendly, and efficient. My simple oil change cost less than $40 and the car was ready to be picked up within a few hours!

It might be a bit hard to find this place since it's a bit hidden away, but it's definitely worth it! It's also great that they're so close to the skytrain station since you can simply just go somewhere along the Canada line while they fix up your car.... more

Jackson is great.Very friendly, informative, and entertaining. He runs a great shop. If you don't believe me just look at all the awards on his wall ;)

I arranged to have my brakes checked because my daughter was concerned that the brakes squeaked and if she took it on her drivers test, the motor vehicle tester might question the road worthiness of the vehicle. Minit-Tune inspected the brakes, found the brakes in good working order, reduced the squeaking, took the vehicle road test and explained to me how much brake pad I had left. They did... more

Jackson is the Guru of cars! Got my car oil changed and asked his advice regarding passing aircare, he was straight to the point and made a few suggestions on how to pass it including buying an engine cleaner from Canadian Tire. It didn't cost me extra money and the oil change itself with all the inspections was definitely within my budget, considering I brought in a classic luxury vehicle. I... more

Got a last minute oil change for my 2011 veracruz. It was done within I hour and at a good price of $53. Before some people take me to task that their advertised price is $37, I like to make a comparison. Hyundai dealership in the Automall charged $90 and Mister Lube on Marpole charged $80. And minit tune did no up selling.
Now to the impressing part. I just mentioned the symptoms to my other... more

I can confirm what the other guys here are saying..... I came here to get my ABS checked. After checking, Jackson gave me his suggestion and his honest opinion on what the options are. Very nice and friendly. Overall, the experience was superb.. I'll definitely make these guys my Go-To mechanics from now on.

Just picked up my car from servicing and I must say Jackson is a fantastic owner who is very honest about repairs needed. Fixed my SUV up in a timely manner and explained all the worked needed as they found additional issues while servicing my brakes. One of the best experiences I've had with a garage!

I had to fix my squeaking brakes so I searched on Yelp for some suggestions. Then I found Minit-Tune Richmond! The best decision I've made.

Jackson and his team was amazing! Initially when I called for an appointment, I asked for a check-up for the brakes, and then fix the brakes if necessary. When I dropped off the car, there was a miscommunication. He thought I only wanted a check-up.... more

I have been going to minit tune for years now and Jackson is a super honest
mechanic and will always try an easy less expensive fix first to see if it will work
and save you money.
My son takes his car there as well and I have sent some friends to Jackson also
He is one in a million car mechanics.

Thanks Yelp for introducing me to Minit-Tune!

I am looking to buy a second hand van and needed it to get mechanically inspected. Reasons why this place is great:

1. Jackson was very accommodating with the schedule as the seller kept changing his availability.
2. Got there early and Jackson is very easy to talk to! We discussed the van I'm looking at, the reason why a van, what year and things... more

Jackson is the man! He IS the most honest man I have dealt with in this industry where so many a mechanic give it a bad and untrusted image. I brought in my import today for a routine maintenance and that is what I got. Zero upselling and gave me sound advice. I will be bringing my wife's import here too from now on. Now I know why this joint has gotten the Customer Service Award in Richmond... more