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4.5 stars 75 reviews

MERCER HALL INN & RESTAURANT

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108 Ontario St
Stratford, ON  N5A 3H2

(519) 271-1888

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Other Reviews from the web
English
4.5 star rating
An Oustanding Experience
April 07, 2014

Last weekend was a rare winter weekend getaway and what a great experience! The Room with a River View had everything, and offered amenities and comfort galore. The restaurant meal was truly a value-added surprise, with a unique salmon dish and a mushroom risotto to remember. The combination of hotel stay and dinner was simply top drawer! High recommend a... more

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4.5 star rating
A delightful place to stay in the heart of Stratford
April 04, 2014

My wife and I booked an "oysters and bubbly" package which included a lovely suite (high ceilings comfy king bed, nice linens, electric fireplace and jacuzzi tub). Toss in Kuerig coffee and VERY friendly and helpful staff at an excellent price, ( it is not yet peak season) and its not hard to understand why we would want to go... more

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4.5 star rating
Great hotel and restaurant
March 31, 2014

Had a wonderful time. Very enjoyable, hotel was clean and well equipped, fireplace, jacuzzi bath, champagne on ice waiting as requested(extra). Restaurant downstairs was cozy and the meal was magnificent. We had the ribeye steak for two and although it was a little too much food, we finished it.The $199 for any room with $100 food voucher is a great... more

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4.5 star rating
Great spot in Downtown
March 26, 2014

We spent one evening here while visiting with Family and were very happy we chose to stay at Mercer Hall Inn. The location was excellent as it is right downtown and close to all the amenities the city has to offer. We stayed in room 209 which has a large jacuzzi tub in the room and a king bed which... more

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4.5 star rating
Attention to Detail Lacking
March 22, 2014

This boutique hotel has so much potential but shortfalls in areas!!!!! The bed was very very comfortable, the free parking nearby, the fireplace very nice in winter, and the location was great for walking around downtown. Check-in was slow but a friendly welcome given.
However, there were several details missing - including a lightbulb out at the bedside table, we... more

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4.5 star rating
Great property and very helpful
February 16, 2014

We were in Stratford for an evening, and booked in the Mercer Inn. Great room with fireplace, great bed and nicely decorated.
Owner was very helpful during check-in and check-out, and I would definitely recommend a night here, all year round.

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4.5 star rating
Bond Night
January 27, 2014

Bought tickets for the "James Bond" theme night. We arrived on a Saturday afternoon to check in and peruse the town before getting ready for dinner. Check in was welcoming and quick. Ample free parking at the rear of the building.
The room was quaint facing the main street. Fridge, coffee machine, flat screen tv, free wifi... No elevator to... more

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4.5 star rating
Take a winter break in Stratford
December 19, 2013

Only $99 for deluxe rm with jacuzzi. Monday night nosh night in the dining room was amazing - they bring food till you are done - I did 14 noshes. Delicious. They have a winter package for $149 that includes room and 50 dollars towards dinner.
Staff are also helping out our family over xmas when they are technically closed.

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4.5 star rating
Only did lunch
November 12, 2013

We did not stay there, but only went for lunch. It was very tasty but the menu seemed limited although what we ordered was fine. The restaurant seems to lack a bit of atmosphere as it's the shape of a bowling alley, very long and thin.

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4.5 star rating
Great location
October 26, 2013

We stayed here for our anniversary when our usual B&B in Stratford was booked.
Pro's: Great location, right on the main street, comfortable, clean, good-sized and pretty room, big tub, Keurig coffee maker and delicious cookies in the room, friendly staff, robes in the room were a nice touch.
Con's: Pillows were awful (Strange thing to complain about, but they... more

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4.5 star rating
October 22, 2013

I loved the layout of the room and the décor.

I had a lot of trouble connecting to the internet. My password on the letter didn't seem to work. I also know this couldn't be helped, but there was construction right outside of my room at 7am and it was really difficult to enjoy the morning with all of the noise.

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4.5 star rating
October 17, 2013

Loved the loft style room. Loved the location

stuffy air Could not open window bathtub jets did not work

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4.5 star rating
Losing ground
October 14, 2013

We've stayed here several times before. The location is great, and the staff was always friendly and helpful. The drawbacks have been pointed out by others (tired decor, bath facilities showing some rust, window views that make you want to keep the shades pulled) but we always felt that, in the balance, this was a nice place to stay, even... more

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4.5 star rating
October 10, 2013

easy to find close to downtown

no elevator (too many stairs)

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4.5 star rating
A great place to stay in Stratford
October 07, 2013

I've now stayed at Mercer Hall on 4 or 5 trips to Stratford to see performances at the Stratford Festival. Although not for guests who can't climb stairs, the 14 rooms are delightfully located on he 2nd and 3rd floors above a restaurant on the Main Street of Stratford. Room are spacious and clean an there is no sense you... more

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4.5 star rating
No B&B any more, but still a nice hotel
September 24, 2013

We've stayed here 5 times. Used to enjoy breakfast downstairs at Tango - which is no more sadly.
The rooms are quite lovely - but be prepared to climb a lot of stairs to get there. There is a small fridge - though they don't seem to defrost at all which means you can't freeze your freezer-paks. the room was... more

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4.5 star rating
September 12, 2013

Location and style.

No elevator.

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4.5 star rating
Pretty decent for Stratford
September 10, 2013

This is a bit of an odd place. You have to check in at the restaurant. Stratford, however is not known for its wealth of upscale accommodations and I think the Mercer is about as good as it gets. The rooms are a nice size and nicely appointed. It was a bit of a maze trying to find the room,... more

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4.5 star rating
Excellent Quality
September 02, 2013

We have been going to Stratford each summer for over thirty years and finally settled on Mercer Hall as the best option. The rooms are comfortable and quiet, and you can't beat the location. The restaurant now offers a high quality lunch and dinner, as good as any in Stratford if you like the menu. And Mercer Hall provides free... more

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4.5 star rating
August 27, 2013

Accommodations and all food and drink.

Stairs to get to rooms.

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4.5 star rating
Location, location
August 24, 2013

We stayed at Mercer Hall Inn from Aug 18 - 21. Service and food were excellent. The BEST part is the location. We were within easy walking distance of all of the theatres (during the Stratford Festival) and all restaurants and cafes. However, one of our best meals was at the MHI.

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4.5 star rating
Great Location, Cozy Charm
August 22, 2013

My husband and I visited Stratford this August for our anniversary. As it was a surprise trip, planned by my husband, I had no say in our accommodations (but was pleasantly surprised!). We arrived on a Wednesday, and check-in was no problem, even though we were a little early. Being 6.5 months pregnant, I didn't LOVE the hike up to... more

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4.5 star rating
The Perfect Location
August 18, 2013

If you are choosing this hotel you need to be aware that there is a set of about 20 steps to the second floor and another set to the third floor. There is no elevator and the steps are a little narrow. So if that is an issue or the fact that there is no lobby bothers you (Check in... more

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4.5 star rating
August 08, 2013

The amenities in the room were great! More than I expected. The room had everything we needed. It was close to downtown so walking around was easy.

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4.5 star rating
August 08, 2013

I have stayed in about 5 of the 14 rooms at Mercer and all have excellent beds. Most have lovely large spa baths, excellent service/staff and perfect location in the center on town walking distance to all. Although there is free parking included.

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4.5 star rating
Just the way we remember it
August 07, 2013

We haven't stayed at Mercer Hall for a few years, since we've been married and had our kids. We were fortunate enough to be able to snag an overnight getaway recently and decided to return to Mercer Hall.
We were so happy we returned to this place that was so special to us when we were first dating! The rooms... more

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4.5 star rating
Really nice
August 06, 2013

Just got back from a one night stay in Rm 301 of the Mercer Hall Inn. The location of this hotel cannot be beat and is very central to everything in downtown Stratford. We had a wonderful time and very much enjoyed our stay. The room itself was large with high ceilings, very clean with a king bed and fridge.... more

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4.5 star rating
Another relaxing stay
August 06, 2013

After skipping one year at Stratford we returned to Mercer Hall Inn. It was under new management but the hotel was as wonderful as ever. We consider it our home away from home in Stratford. The hotel room was spacious and clean. An assortment of books was available in the room although we didn't have time to browse. Staff was... more

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4.5 star rating
Excellent restaurant
August 03, 2013

Plenty of choice to eat in Stratford but we definitely picked the right one. Excellent service and well presented tasty food. Both the pork and bison cooked to perfection and the desserts to die for. Very reasonable prices for the quality of food.

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4.5 star rating
It was ok
August 02, 2013

Mercer Hall was located downtown Stratford which was great because you could walk to just about everything including all of the theatres. Our room had a great view of the river. We went out one morning to feed the swans and ducks. Room 209 had the following amenities: iron, hair dryer, large jacuzzi, large shower w seat, LCD tv, coffee... more

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4.5 star rating
The staff make it
July 19, 2013

This boutique hotel in an historic building in the middle of Stratford is perfect if you want to be in the heart of town. Theatres are about a 15 or 20 minute walk away, restaurants and shops are at your doorstep. You will have to climb at least one flight of stairs to get to your room but that wasn't... more

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4.5 star rating
Excellent
July 13, 2013

Very nice hotel boutique located downtown Stratford. Not very big room although very clean, comfortable and well decorated. All theaters at a walking distance. Amazing food with a lot of originality. ALL staff very professional and friendly. Good job everyone! We'll be back soon.

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4.5 star rating
Location location location
July 13, 2013

A very good hotel in an unbeatable location in Stratford. The staff was very friendly, check-in and check-out (as long as it's after 9:00 am) a breeze. The rooms are OK, which is about as good as it gets in Stratford. Consider bringing your own bar of soap --- the microchip sized pieces supplied don't do much in the face... more

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4.5 star rating
Great location, great staff, decent hotel
June 23, 2013

A nice hotel in a great location, especially if you're here for the Stratford Festival. It's right on the main street and an easy walk to all the theaters. Our room was small but clean, and the bed was comfortable. However, the room air conditioner was incredibly loud, and blew right onto the bed. At least when it was on,... more

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4.5 star rating
June 10, 2013

Big comfy bed and lots of pillows. Bathroom had character. Homemade
cookies and bottled water to great us. Very accommodating desk clerk.
Quiet. Room was cool when we arrived and not musty smelling like a lot
of rooms in places and it was a cool morning so we were able to open
window. Nice and close to everything. Although we did not eat at the
restaurant we did enjoy a drink on the... more

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4.5 star rating
Great service, superb value, and attention to the little things
May 31, 2013

A comfortable boutique hotel with friendly staff that provides little touches sure to make your stay memorable. Clean rooms, a great restaurant, and a convenient location make the Mercer Hall Inn an easy choice. Rooms have a selection of books and music from Canadian authors and performers. A really great value.

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4.5 star rating
We book our theatre tickets around Mercer
May 19, 2013

We have stayed several times at Mercer Hall and pick our theatre weekend to go in the fall when they have the space. The rooms are very comfortable and the warm fresh homemade cookie is such a nice touch.

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4.5 star rating
Nice stay in okay hotel
May 14, 2013

Some parts of this hotel need to be updated and renovated e.g. the bathrooms and the furnishings. However, the staff were very nice, there were some great touches in the room like fresh cookies and good coffee facilities. I slept very well. The location is excellent, close to the shops, restaurants and theaters. I did not get to try the... more

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4.5 star rating
May 09, 2013

Loved the staff, location, restaurant, facilities

Noise from the restaurant/bar from across the street at the front.

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4.5 star rating
May 05, 2013

Room on street side of Inn was noisy.

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4.5 star rating
Just what we needed
May 03, 2013

We just had a wonderful stay in rm 209 last night, and wanted to say thanks! We needed a spot out of the city that felt fun & funky, but not too personal (like a b&b), and yet definitely not a chain hotel. This was so perfect, we've already agreed we'll come back again.
Our room overlooked the Avon river... more

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4.5 star rating
April 27, 2013

The close proximity to shopping.

We didn't like the serving (Soup Like) plating) of our food, very difficult to keep a knife on the serving dish and very difficult to cut meat in a round bowl, the food itself was mediocre.

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4.5 star rating
Loved it, the rooms and the food was excellent
April 21, 2013

We had the winter scape package, one night and a $100 towards the Mercer hall restaurant. The food was amazing and the drink selection was awesome. They infuse their own liquor. The staff was sweet and helpful. We stayed there before and we will again!

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4.5 star rating
Terrific Service & Great Stratford Location
April 13, 2013

We spent last Friday night at Mercer Hall Inn using a gift certificate we received from friends for Christmas. We hadn't heard of Mercer Hall Inn before, so as a marketing tool the gift certificate did its job of getting us in the door.
Parking is behind the inn (free for guests), but it's not the most convenient access on... more

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4.5 star rating
April 13, 2013

Due to an ice storm, at the last minute we were forced to cancel our
stay at the Mercer Inn. I called expecting a bit od grief but the staff
were freindly and accomodating, because it was due to weather our
reservation was cancelled without any charges. By the end of the call I
almost wished we had of been given a credit for a future stay. Nice to
deal with!

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4.5 star rating
Great 2-night getaway for a couple
April 08, 2013

We took advantage of the 'immerse' package to get away on a Sunday/Monday as a couple. the room was well-appointed and very comfortable. Some minor updates are needed (e.g. ceiling vent fans very noisy) but overall, we loved the location (able to park and then walk around downtown Stratford - love the shops)and the cookies when we arrived were a... more

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4.5 star rating
April 07, 2013

房间挺大

不含早餐

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4.5 star rating
Central location but overpriced
April 01, 2013

We stayed for one night in a duluxe room which had a jacuzzi and a fireplace. Check in was very easy, and there is parking at the back of the hotel. There are no lifts, which could be a problem for some people, but no problem for us.
The room was a good size, very comfy bed and a view... more

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4.5 star rating
March 31, 2013

We loved everything about mercer hall. The staff was amazing so friendly and accomodating. The rooms were fantastic and super clew. Really comfortable beds! The food is out of this world!! One of the best mini vacations we've had and will defiantly be returning!!!

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4.5 star rating
March 31, 2013

Everything was excellent

Wireless router wasn't great

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4.5 star rating
Beautiful restaurant/bar, tasty food
March 27, 2013

I went from Toronto to Stratford for the first time to attend a business lunch at Mercer Hall restaurant and was honestly blown away by the decor and overall atmosphere; everything was elegant and detail orientated, the food was really good, and the staff were attentive. There was a great selection of alcohol and wine at the bar too. In... more

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4.5 star rating
Unpleasent
March 23, 2013

I stayed at the Mercer Hall in this weekend and was underwhelmed by dated decor and dirty room. The bathroom had splatters of coffee all over the wall, and the toilet bowl had a urine stain going down the side of it. The shower leaked and had poor water quality. The room was very misleading compared to the picture of... more

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4.5 star rating
March 19, 2013

very nice place, very helpful staff. few extra perks complimentary of the hotel.

no, it was great.

Great hotel, recommend it to anyone. right down town. very friendly staff and a very private hotel.

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4.5 star rating
March 18, 2013

Love the location - close to all the great boutiques and restaurants. The homemade chocolate chip cookies were a wonderful treat!

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4.5 star rating
Cozy and comfortable
March 09, 2013

We arrived in Stratford and easily found the hotel, with parking around the back. We checked in at the restaurant downstairs with no problem. We found our way to room 204, the stairs were spotless and it smelled clean and fresh. The room was very nice. We had a fireplace and fresh made cookies were there to welcome us. We... more

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4.5 star rating
Fantastic Inn
March 07, 2013

I stayed at this lovely inn between March 6-8th. It is a boutique inn which is centrally located beside many wonderful independent bookstores, restaurants, women's clothing stores and art galleries in downtown Stratford. The staff are really friendly, Shelby was ever so helpful and pleasant. I highly recommend purchasing their packages for meals and accommodations as their Fellini's restaurant... more

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4.5 star rating
March 06, 2013

Mercer Hall Inn was very comfortable, clean and enjoyable. The room was cozy and the decor was trendy. We loved the gas fireplace in the room and the homemade cookies waiting for us were amazing!

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4.5 star rating
A fantastic night
February 14, 2013

My wife and I spent Valentine's at Mercer Hall. The room was lovely and had many nice touches. The room we stayed in had a nice jacuzzi tub. There were chocolate chip cookies left in the room for us as well. Even got a voucher for a couple of chocolates at the chocolate store down the street. The hotel, although... more

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4.5 star rating
February 13, 2013

It was wonderful to have a hotel right downtown in the middle of everything. We simply could walk to every place that we wanted to visit. It was so nice to have a room with cookies, water and plenty of tea and coffee. There was no problem accessing our computer, too.

There wasn't a pen.

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4.5 star rating
February 11, 2013

It was very comfortable, the hotel was very unique.

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4.5 star rating
Fresh, attractive, urban and modern
February 09, 2013

Smart Hotel,Restaurant and Bar
Tastefully decorated rooms, thoughtful small touches
Friendly attentive staff
Great location. Another gem in lovely Stratford Ontario
Fantastic value.
Highly recommended

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4.5 star rating
Quaint and lovely place to stay
January 23, 2013

Was in stratford for business and stayed at Mercer Hall from Tues-Thurs. Rooms where good. Bed was a bit hard for me, but overall was a comfy stay. Nice downtown location with lots around. Very inviting. Great service from all. Our room was forgotten one day on the cleaning list... but we were given a free desert ans arrived back... more

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4.5 star rating
January 09, 2013

I like the menue: small enough to provide quality cuisine. The TV reception was excellent.

Perhaps the music could be a bit more easy-classics on the week-end.

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4.5 star rating
Best place in Stratford
January 01, 2013

I have stayed at the Mercer at least 6 times while attending the Festival. I have been with my mother & with my husband; they both love it! The rooms are all very comfortable, updated, and well appointed. The restauant on the main floor is AMAZING, and the location can't be beat. My only negative is that they don't have... more

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4.5 star rating
Great place to stay downtown Stratford.. walking distance to everything
December 13, 2012

Just visited Stratford and had the delight to stay at the Mercer Hall Inn. There was a group of us so I saw alot of rooms.. all quite different.. we were in a King Suite #207 - had a jaccuzi in room, plus a electric wall fireplace... view not that great.. but then who's there for the view. Having cookies... more

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4.5 star rating
A Memorable Stay
November 25, 2012

We returned to Mercer Hall Inn with another couple this past weekend to celebrate their 20th Anniversary. From the moment we checked in, we were made to feel welcome.
The restaurant and bar area has been beautifully renovated and from what we understand is considered to be one of the best places, if not the best place, to dine in... more

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4.5 star rating
November 09, 2012

Everything was great from the excellent room and the convenient location. Restaurant and bar were also a plus. I would recommend this place to couples, families and business travelers. Free parking is a plus in this busy little city.

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4.5 star rating
Lovely room, great location
November 04, 2012

Our recent stay at Mercer Hall Inn was excellent for our needs. We had an event all day in town, a dinner at a local restaurant and a friends birthday party after. So it was a full day and we wanted a place we could relax in between events and that was within walking distance of everything we wanted to... more

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4.5 star rating
October 30, 2012

We were in Stratford for the theatre and relaxation, a client of my
friend had recommended Mercer Hall Inn. More than met our expectations,
'backing' on to the river Avon it was indeed only a short work to the
Festival Theatre. Fronted on main street convenient for shopping and
other places to eat and drink; great location; would stay again. Our
room was quiet, with a river view; the kettle and... more

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4.5 star rating
October 28, 2012

A great choice for that old fashion "Inn" feeling without the lack of modern day comforts.

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4.5 star rating
Lovely boutique hotel
October 28, 2012

We had a lovely one night stay at Mercer Hall, including dinner at their restaurant (delicious!). The location can't be beat - close to shopping, restaurants and theatres. Staff were very friendly and the room was nicely appointed. We will return.

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4.5 star rating
October 20, 2012

Great room, nice amenities

Purple drapes

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4.5 star rating
First Rate In Stratford
October 14, 2012

Seven couples from the Hamilton/Burlington area once again descended on Mercer Hall Inn for our overnight accommodation, while taking in two weekend matinee perfromances at the Festival and we can once again say that the stay was terrific. The staff are welcoming and accommodating. The rooms, as described in other reviews are of excellent quality with nice touches thrown in.... more

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4.5 star rating
Comfort, Convenience & Class
October 11, 2012

We recently stayed for one night mid week for our first visit at the Mercer Hall Inn. After reading Trip Advisor's reviews, as well as the inn's website, we had high hopes for a great stay. We were not disappointed. The inn is right on the main street, close to all of Stratford's theatres and most of its charming shops.... more

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4.5 star rating
Great comfortable feeling
October 08, 2012

What a great comfortable accommodation! Lots of coffee and tea are available. And even bottled water in the fridge and cookies for a snack. Videos and books are in the room if required. The windows open and a fire place gives some ambience. A great stay and right downtown Stratford for shopping and close for a walk to the shows.... more

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Business Description from the Web
English
August 20, 2013

Mercer Hall Inn offers these services: hostel, hotel, inn, lodging, motel.

Brought to you by ourbis

June 27, 2013

Within 5 minutes’ walk of Stratford’s festival theatres, including the Avon and Tom Patterson Theatres, this Stratford inn offers complimentary homemade snacks and an on-site restaurant. Free in-room Wi-Fi is available.

A fridge and coffee maker provide in-room convenience in all rooms at Mercer Hall Inn. All rooms are accessible by stairs only and come complete with a flat-screen TV. A... more

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