This hotel has probably the worst internet I have ever used. On one of my bed sheets, there was weird red stain which made me paranoid of what else there could be. The pool is also dirty. Chargers or plugs fall out very easily so it might fall out when you are asleep and won't have a fully charged phone. Bed is also broken. We left one day so they could clean our room but they never came.

The hotel was nice, but we had to park a block away due to the garage being full, which was not what we desired. There's an odd marble block in front of our room door, maybe 1-1.5 inches tall, tha... plus

The hotel was very busy but the fornt desk people were very helpful and kind. Ask for a room in a high floor and just enjoy the view. The last floor has a rotating restaurant with a 360 view of th... plus

Stayed over the years quite often in this hotel, however this time I was disappointed, room ok, but bathroom looked unclean, sink did not drain properly, tiles in shower looked rather dirty, for $... plus

Just read the reviews after I booked in. They play games. They have c@!%!y rooms and renovated rooms. The c@!%!y rooms are disgusting like dirty toilets, shower drain not draining properly, loud v... plus

The hotel is ok, not thrilling and rooms could use a bit of update or maintenance. Beds are good, so is the shower. Winner is the Ciel! restaurant on the 27th floor which restaurant slowly moves a... plus

FILTHY RUGS ...POOL DIRTY ...ONLY POSITIVE VIEW FROM ROOM ...THE BEDS ARE HORRIBLE. The staff are helpful ..location is good .
We had dirty chairs with left over chips stuck in them from previous guest. The place needs a real upgrade

Very Bad, No response to my email with complaintWhen I booked the room via Expedia it stated that I had a view, do not know what they consider a view when on the 5th floor facing some houses.Considering this is a 4 star hotel, I was expecting a lot more for the money I paid for one night.Here are some complaints in regards to the room.The room was freezing as heating was not on and with wood... plus

Now to be fair, I've only stayed at this hotel for one night and it was selected because of its close proximity to the cruise ship terminal.

The location isn't bad as it's close to a park and old town Quebec is about 10 mins away on foot. There are also several restaurants on the street next to the hotel. I didn't try any of the restaurants in the hotel though.

The lobby is decently sized and... plus

Yo what up dawgs, this hotel worked great for wife, husband, 5-year-old, 2-year-old. Beautiful view, warm indoor jungle-themed pool, top floor is a rotating restaurant -- all big hits with the kids. Location's also great:
-right next to the gorgeous and gigantic Plains of Abraham Park
-right next to a big strip of bar/restaurants (think Adams Morgan in DC) but helpfully at the end so it's not... plus

room was dirty, there was still food left in the fridge from the last guest. whole place was pretty dirty. location is good though, right next to plaines of abraham and walking distance to old quebec and FEQ

Wow! I expected so much more. Especially for the rates. Where do I begin? The bedding looked crumpled, the towels are like something I would find at a car wash, 1/2 the electric outlets didn't work, there was actually a LINE to get on the elevator. A long line.

The restaurant JaJa? I came down to have a glass of wine. They told me they would not serve me in the restaurant if i was having a... plus

Nice safe location close to main busy street (Grande Allée) where surrounded by great restaurants and bars. Walking distance to Fairmont and other touristy places. The room itself was kinda outdated especially the furniture but pretty clean. I didn't get a chance to check out their amenities since i was outside most of the time. Jaja restaurant on main level had great breakfast. There was a... plus

Hotel staff was excellent. Very accommodating and a pleasure to deal with , upon our arrival they upgraded us to a better room as far as views go it was awesome. Unfortunately we had to check out early the next day due to sickness, they were very accommodating with not charging us for the second day. The only downside to this hotel is that the rooms seem to be a little outdated, they could have... plus

The Hotel Concorde is the most average hotel I've ever stayed in. The location is good but not great (it's 5 minutes to the Citadel de Quebec and 15 minutes to downtown by foot). The building itself is modernist, without a hint of character, though the lobby is tastefully appointed and the rooms are large. The bathroom in my room showed its age and it doesn't come with a fan or good lighting,... plus

Hotel Le Concorde was in an excellent location, riight next to restaurant row and where the action is.

The hotel lived up to all that we expected for the price we paid. Totally enjoyed our stay there and would highly recommend it.

we'll be back

As usual, Loews didn't disappoint. Will stay there again next year since they're pet friendly too. Maui enjoyed his stay as well though he missed the goody bag he got the first time we stayed .

Great location, great view, great amenities, luxurious suites

Would highly recommend it. The view from the top is a perspective of Quebec that you could not get elsewhere. It was incredible value for the money although we did come in the off-season. Our expectations were high but they were easily met.

Happy with the choice.....Loews Le Concorde

The entire staff was friendly and helpful. We made a mistake and book an event in Montreal thinking it was close to Quebec, well NOT, anyways the connoisseur was very helpful and helped us figure out what we could do in order to follow thru with our plan. the hotel was comfortable , conveniently located and the view was spectacular. The rotating restaurant was nice, everyone made us feel... plus

In a great position

The hotel was only a short , pleasant stroll from the old town, with lots of good restaurants on the doorstep. Extremely busy due to 400th anniversary of Quebec, therefore delays for everything, including lifts, reception, valet parking etc. No doubt much better at other times. All in all a very enjoyable 3 day stop, and Leows Concorde was a comfortable Hotel in prime location.

Good value

Loews was offering a special discount when we booked. We stayed for four days at a rate that was more like a two star. Great staff and service. Perfect location for seeing old town.

Slightly dated but very nice and comfortable

Great hotel. Decor is slightly dated but I enjoyed it very much. Great service. The underground parking is tight and is too low for a SUV/Minivan but is fine for regular cars.

It was a great experience!

I would recommend it to anyone who would like to choose a hotel within proximity to everything. It was a great experience. It was worth the money and it was a short walk to the convention center. Lots of restaurants to choose from on the same street. I would definitely stay again!

I would highly recommend this Hotel; it deserves a high rating. L'Astral Roof Top restaurant was amazing, and food and service excellent. The pool was excellent and well maintained, and the pool service with extras was awesome. This hotel made for a memorable vacation for us. Thank you! We would certain return.... Craig Grant

Strongly recommend to others. Since we travelled with a puppy it was so convenient to have acres of park area in the next block. The staff were courteous and efficient.

we had a special stay

terrific!! we went to quebec city for the french canadian culture & hockey...both were super! the experience was extra kool because the russian hockey team stayed there. the concierge was especially great.

Nice views on the upper floors

Expensive, but impressive views and great location, just outside the city wall. You can walk everywhere : Old city, Grande Allée, Les Plaines, etc..

Great location, service and cosmetics.

Very pleasant atmosphere!

I'd would recommend the hotel to others. It's very close to all the quaint Quebec sites. It is a bit pricey, but the quality speaks for itself.

This was a great hotel. Everything was very clean, tidy, and very attractive. I was hesitant after seeing poor reviews at the last second, but found absolutely nothing wrong with my stay. It was great! Perks are definitely the location (blocks from the old city or Rue Cartier), as everything is in walking distance--even in the bitter cold of December. I was expecting a lot less for the price... plus

Great place

Loews Concorde - Québec City I would highly recommend the Loews Concorde. Its location is gréât, close to where the action is and yet quiet. I little on the expensive side, but if you don't want spent time getting to place, it is the place to book

Awesome location!

I'd definitely recommend the hotel to others. Its location cannot be beaten. The beds are super comfy! The views from the room are stupendous as well. A bit pricey, but the quality is great!

A very comfortable say at Loews

The hotel was located within walking distance of old Quebec. We had a wonderful view overlooking the river. The rooms were very clean and comfortable, and everyone was very friendly. The parking was a bit expensive but other than that, would definitely recommend this hotel and will consider staying here again in the future.

Hard to find a faster check-in.
Location unbeatable and rooms are wide and beds comfy. Staff is excellent.

The staff is nice but the hotel is old. Beds are clean and the AC/Heat unit was great because we get to control it ourselves. This was a plus because the 4 days that we were there, the weather was hot and cold. Bathroom was a bit run down and when I first turn on the shower, it smelled a bit. However the shower pressure was amazing! Could strip paint off, joking! Well at full power it hurts but... plus

This is probably the Most Recent Review . First let start off by saying I'm a avid traveler. This is my 3rd visit to Quebec. I will start with how my experience started with the hotel . ( parking ) The garage was full . We had to find a garage about a block away which wasn't too bad except that it was raining cats and dogs . We got their about 530 pm . As we checked in and made it up to the 6th... plus

I stayed at this hotel only once, and that was in 2011, I can't recall much of negative details.
But I came back for a congress last week-end, since why I posted the pictures.

Wi-Fi is available but works 75% of the time.
The food was really good.
We had David's tea served for refreshments !!
And of course, it's a super spot !! The plaines d'Abraham is right down the stairs !!!

Can't say much... plus

This hotel is TERRIBLE. The service is horrible, by all people. They are extremely rude. We asked for more towels and they actually fought with us and gave us trouble for ONE towel request. The hotel is not great either, the rooms are old and smelly. The lobby is no indication of the ugly condition of the rooms. The toilets don't flush and the showers needed caulking. Speaking of toilets, there... plus

I am very disappointed with my stay at this hotel.
I did not feel like I was treated like a respected and valued customer, but instead felt like I was being looked down upon and very disrespected.

I booked my stay here online, and on my receipt it lists under the amenities "free breakfast". So I went to the front desk and asked for the voucher for the free breakfast. The receptionist told me... plus

The hotel is a great spot as its in extremely close proximity to great restaurants, clubs, and bars along with it being a short stroll to old Quebec and the historic sites associated with the Citadel. The views from the rooms, especially as you go higher, are amazing. But the view from the Ciel bar - bistro that sits atop the hotel are second to none. Providing a 360 degree view as you complete... plus

Returning from a two-night stay, I'm still underwhelmed and disappointed.

There was no thermostat to control the temperature in our room, and the bedding seemed unusually thin for the temperatures. The fleece blanket in the closet had small holes in it.

The toilet in our room had brown stains in the bowl and the shower drain was broken upon our arrival. Housekeeping clearly made no effort to... plus

A decent hotel located near Old Québec. Walk down the street about 10 minutes to enter the old city and enjoy sightseeing all the historic buildings. The hotel is on the street Grand Allée E, which has a row of French restaurants. For sure you won't go hungry! Though the meals are generally in the $15-25 range.

The hotel itself is largely unremarkable in a good way. The rooms are big, the... plus

This place is so amazing, I cant believe it!! Le ciel bar has a great view of quebec city.Nice place to have a meal ... plus

Front desk randomly upgraded us to a different room facing the castle and old city. Super nice

Rooms are dated, no opening windows or ventilation of any kind.

Parking is $25/day extra

Front desk is unhelpful

"Gym" is some weider machine from the 80's, a couple treadmills and a few dumbells.

Good location though!

Location - Right in the heart of Grande Alle (Grand Alley of Quebec City)

Parking - We couldn't get parking inside the hotel on the first day, so we had to park inside an underground parking in a building nearby, but on the second day, on inquiring with the concierge staff, we got parking inside.
Now parking inside is tricky. It's spread over 3 floors underground and you're basically sharing... plus

Rooms are no good. Duvets that are not washed for every guest is a deal breaker for me. There were other issues. Found lots of hair in my wife's bed. Mould on the shower ceiling. This place is dated...but the duvets....no thanks

A fantastic location right on Grande Allée East. Minutes from Battlefields Historic Park, The Citadel, Old Quebec and much more. The parking lot is very tight and one must be careful negotiating the turns going down to the parking levels. Kudos for the parking being directly below the hotel as opposed to10 blocks away as has been my experience.The staff greet you upon arrival and you walk into... plus

It's not all shinny an knew but we enjoyed our 3 night stay at Le Concorde.

The location is very conveniently located and staff are very helpful and friendly.

Rooms were worn but decent. There are signs of mildew in the bathroom tiles and not everything is dust free.

Views from the room can't be beat. We were in room 1506 which faced east and had a nice view of the Plains of Abraham.

The... plus

I can't believe this is a 4 star hotel. My stay was quite disappointing.
There were disgusting brownish stains In the toilet of our room.
It was so cold in the room and I couldn't find the button to adjust the temperature. So we ended up unplugging the air-conditioner entirely. But even though we did so, it was still freezing in our room. At the same time, the quilt provided was extremely... plus

During my last stay at this hotel, I have been extremely disappointed.  We had requested for a room with a view on the river and we ended up with a view on the Plains of Abraham.  When we asked the reception desk to change room, we were told that we were seeing partly (stretch your neck) the river and we needed to be more specific and should have asked for a view on the river and the old... plus

Go sit at the bar at (the appropriately named) Le Ciel on the top floor of Le Concorde. Sit there for hours, preferably on a cold November day when you won't feel the tiniest bit guilty about drinking one too many beers or cocktails while enjoying the spectacular scenery as you make a second or third rotation.

The dirty martini was good, the beer was what you'd expect, the taco appetizer was... plus

After looking around and waiting for the right price to show on one of those hotels it finally appeared on Le Concorde Hotel and i grabbed it with both hands.

We got a deal of $148.00 a night. I was really skeptical since review were not as good as they were before they reopened in Feb as 3 *** from 4 **** before.

We were checked in quickly and we made to our room on the 7 th floor despite... plus

Awesome hotel for price we paid just avoid the breakfast buffet. Very helpful friendly staff, room was clean and very modern. However, we got the breakfast Buffet, online it says it was $12 (which was pretty steep for what it offered, cold bagels and rubber scrambled eggs) but when we came to pay it actually cost $38!!!! For just two people, craziness!

The grand old days are still visible. Apparently this place was closed 4 years before someone bought it. Gone are the days of valet parking and a conciarge. Niw you wait at the front desk forever to get an answer to a simple question. The front desk staff couldn't give a s@!t about answering question about nearby attractions. They point you to a rack of nearby brochures. Its like a lottery to... plus

Nice place, Parking is limited the observation deck is closed. That was a bummer. Still good place to stay

There a few good things about this hotel:

Location - it's within brief walking distance of Old Quebec and other UNESCO heritage sites, mere footsteps away from the Plains of Abraham, and other tourist destinations all reachable by the Ecolobus. Which is also steps away. It's also a short distance from Rue Cartier's eateries, tabagies and grocery stores.

Views - If you're lucky enough to be... plus

This hotel was great. The service was good and the location was awesome. It was walking distance from the historic section but far enough to avoid the crowds. It is on Grande-Allee E which is a street filled with tons of restaurants. The room was great (equipped with a Keurig) and the view from the room was amazing. We could see the whole city including the Frontenac. Definitely stay here when... plus

I stayed at the Loews over a long weekend. The service was good and the rate through Hotels.com was good, especially for a holiday weekend. I agree with other reviews regarding some of the updates that are needed. But the hotel was clean and the location is great if you want to spend most of your time in Old Quebec.

Staff are friendly and give good suggestions. The hotel can be pricey. We got the room thru Priceline. It's walking distance to lower towns and close to restaurants. A fancy coffee machine is in the room. The view is awesome. The room is very clean. Check out time is noon.

Two things I don't like about this hotel. Parking is $25 per day. They don't give you free wifi in your room. If you don't... plus

12$ for wifi. Really? Do they not know that Most places now have Free wifi? but its free in the lobby?? ya im going to hang out downstairs...in my jammies??!?!? I dont think they thought this one through.
6th floor... dated but clean. beds are comfy and Warm! real blankets! Nice tv but sketchy reception...wierd. view was still nice, city and water.. got this one through priceline. Right... plus

My best suggestion is that you ask for a room above the 8th floor, or below the 4 th as these rooms are newly renovated ( 4 th to 8 th floor rooms are very dated) you'll get a mini fridge in your room if you avoid these floor and there are no microwaves in the rooms - just so you know in case you bring any microwavable snacks. There is a great outdoor swimming pool on the roof of the 8th floor,... plus

To stay or not to stay...

If you get a decent rate, this might work for you.

On the positive side this hotel...

1. Has a great view from its top floor.
2. Is mere steps from the nightlife of the Grand Allée on one side and the Plains of Abraham park on the other.
3. Has good, but not great rooms.
4. Has a generally friendly, helpful staff.
5. Has a clean pool and workout area.
6. Serves best... plus

We stayed at the Vice Presidential Suite on the 12th floor.

View: We had a breath taking view of the old town, the Frontenac and the st Lawrence river, and plains of Abraham on one side

Size: The suite was massive, I'm not sure of how big it was exactly but it must be 1000+ sq feet. We had a very decent size bedroom with a king bed and huge lounge area with 8 seater dining table, sofas that... plus

OK hotel. The location is perfect and the rooms are nice and clean. The inside really needs some work done to it as the carpet is a mess. The service in the bar is pretty bad. And the WIFI is horrible.

Great location (5-10 min walking from old Quebec) but the hotel itself was only okay. It's rated as 4 stars but you would find it hard to believe after staying here. The rooms are small and the furniture/decor feels cheap. The bellboy was also really rude to my friend. We got out of the taxi and there wasn't anyone to help us so we grabbed a pulley to start loading our things and he said... plus

Hotel is outdated but location wise it is close to everything. A park is just around the corner with a nice view of the river. Our room was clean and functional. The bathroom could use some remolding. The window seal in our room was leaking so the view out of there was sort of messed up.

Great , central location. As others have stated, it's a bit on the dated side but seems to be holding up a bit better than other large hotels of similar vintage.

The food at the rotating restaurant on the top was OK but nothing that knocked our socks off. An easy stumble from Chez Dagobert for you youngsters (and don't make the mistake we made and go back to Dagoberg when you are 25 - you'll... plus

I stayed here for a few nights and found it to be clean, comfortable, and with friendly staff. Nothing really sttod out to me good or bad. It's walking distance to the walled portion of the city, and also adjacent to a park which is great for walkers/runners.

This hotel has wonderful views and an excellent location. However, the decor is tired and dated and the service patchy.

We requested a cot for the room, and while assured it would be no problem, it took three requests to make it happen. The cot was very old and the mattress offered little support - it was not worth the extra charge.

Another problem was that our "non-smoking" room had clearly... plus

This hotel happily welcomed our pugs. We had requested connecting rooms with our kids. They told us that they couldn't guarantee, but would try to get them close together. Upon check-in the best they said they were able to do was to get us 4 rooms apart (our room, then three rooms in between, the our 2nd room). The rooms were spacious and clean. The hotel is directly across from the biggest... plus

I'm not quite sure how to fully review this hotel, but it definitely wasn't that bad. The outside is very unattractive and dated, but the inside is definitely nice. The lobby has marble floors and other "more-updated" cosmetic changes. The staff is friendly and bi-lingual which is helpful for those of us who don't speak much French. The rooms are ok. Nice granite counters, modern furnishings,... plus

I have stayed at the Loews Le Concorde twice, both times in the winter.

It is a good location if you don't mind walking. You can walk to Old town in 15 or so minutes, to the waterfront 15 minutes and the Plains of Abraham is right across the street!

Some of the newer named restaurants are close by.

Very limited dining options at the hotel. Both times I have been there only the restaurant on... plus

We stayed over the holidays. We chose this hotel because of the reasonable price and close proximity to the old city. We just used the valet parking at the hotel and were able to walk everywhere. good value. Dress warmly for the walk.

First off, this hotel is about 30 years OUT OF DATE, and the service team should take some classes in "how to treat customers right, especially when they pay a good price for service". The Loews could use about 4-5 seperate SERVICE ELEVATORS - as they have 4 little elevators that have LONG lines that stretch back to China. If any new luggage arrives, look out....the bell boys will be hogging up... plus

This hotel is a fairly high-quality establishment with a really great location in Quebec City. Despite this, I had a slight problem in that my room did not have the usual hotel booklet describing all their various services. As a result, when I wanted to order room service on my first night in town, I had to phone down for one to be sent up. Over a half-hour later, I was still waiting and had to... plus

This hotel overlooks the Grand All?e, a street that is home to some of the city?s most fashionable restaurants, bars, lounges, and nightclubs.
Grand lobby decorated with live plants and plush lounge furnishings to its elegant revolving rooftop restaurant, this modern hotel projects an ambience of comfort, convenience, and style.

Unique Quality: This hotel has a glass elevator leading to a... plus

This hotel has the most distinctive shape of any in Quebec City. It also has the only revolving restaurant!

Our whole stay here was absolutely fabulous. The rooms and views are immaculate. The swimming pool, jacuzzi, and exercise room are top notch.

The hotel is not directly in the old part of the city but is only a few blocks away. And it sits beside a beautiful park and other grasslands.
... plus

Unique Quality: Overlooking the majestic St. Lawrence River and the historic Plains of Abraham, and only one block from the Old Walled City. The building itself is a crime. Cannot be uglier!!. Inside, you have all the comforts and amenities of a first rate property. It has all the gimmicks of typical bussiness oriented hotels but in general I was quite pleased with the hotel and the service

$152 Canadian/night for 2 double bed room.

Unique Quality: Deluxe hotel located on Quebec City's Champs=Elysees overlooking St Lawrence River, 15 minutes from airport
Hotel offers 3 restaurants including revolving rooftop restaurant(Astral Buffet/A La Carte), concierge, business center, health club, seasonal pool, concierge, valet parking.It also got Panoramic Elevator that helps you get a... plus