Good to come back

Our family like to dine in this restaurant every time when we are in town visiting. This is a small family run Japanese husband and Korean wife :).
I do not have a passion for raw food but all members of my family love them, and every time we order, the cutting of raw fishes is very fresh also in... more

Best Japanese and most honorable staff

I took my husband to Kyoto for this birthday last week, with 5 other family members. We know good food takes time, and we were not rushed. It is run buy real Japanese. I ordered the teriyaki chicken Yakisoba and the Beef teriyaki rice dish. Both arrived sizzling on a personal sized cast iron frying pan YUM! I don't do... more

3 Strikes your out

If you are willing to wait for unreasonable time then go.
The server was cute but a little out of her element.
The owner didn't help much.
Not very well run.
Having said that the prices were good and food tasty.
They seem to have a big take out service business.
Should have more people working.
Plus ordered the "complete... more

The food was great but the service was horrible, they took forever to bring out the food and instead of bringing your bill to you, you actually have to get up to pay

Back in 2008 when i lived in the area I used to eat here 1-3 times a week, and never had bad food once. the prices were and still are phenomenal, probably due to being in the heart of newton.

Food- I eat raw and cooked rolls mostly(rainbow and dragon roll are my favourites),

decor is typical asian restaurant but very clean.

Service- I have only had bad service once, back in late 08 or early... more

Food is usually good, but could improve on service

Best sushi in Vancouver hands down. Service is great I don't know what those other guys are talking about. O by the way only licensed sushi chef in Vancouver.

food quality acceptable
prices were reasonable
service was garbage. Our orders were more wrong than right.

I ordered a large sapporo and the server laughed at me, then went about 4 paces to the next server and said something to her (not in english) and then they both laughed and pointed. kinda wierd.

Bones

Ate here for lunch. There were multiple bones in my salmon sushi. I have eaten sushi many times, over many years and never had bones. When mentioned to the owner/ manager the only response i got was " that happens". Wow. Won't eat here again.

Finger Pointing

This is absolutely the worst service that I have ever received. They got my order wrong and when I called to let them know they accused me of changing my order and not telling them ahead of time. After arguing with them for about twenty minutes they finally told me that if I wanted my order to change then I... more

Worst service in Surrey

All of the reviews about bad service could not be more accurate. I was with a group of friends, who I had tried to dissuade from choosing this place based on the reviews, but got over-ruled. We arrived to no reservation, a tirade from the manager about that fact and had to wait 20 minutes. Once we got seated, it... more

Enough is Enough!! I will never go back

I have been going to Kyoto Sushi 2-4 times per month for the past few years and the service has been hit and miss, however, in the past year it has been more miss than hit. First of all, I will say that I enjoy the food tremendously and that is why I continue to go back and I have... more

Absolutely fabulous food

This restaurant is excellent, I cannot understand why the reviews of this place are so terrible! I took my sons there, I dislike sushi and had the chicken teriyaki yakisoba and beef rice bowl, the chicken was tender and succulent, both yummy dishes that arrived sizzling to our table. My sons had sushi and just loved it! All my friends... more

Outstanding sushi delivery

The sushi is outstanding and the delivery service is great. I order from them every couple of weeks for the past eight to ten years. I wasn't as impressed going in to eat but maybe it was a bad day.

Worst Service Ever!!!!! Do Not Give Them Business Please

We have been rudely shouted at and refused service by both the owner and the manager of the restaurant. The lady (I've been told she's the manager) came to our table when we wanted to order. But when she saw that I have an Entertainment coupon with me, she started talking very rudely that we cannot understand then she walked... more

Avoid at all costs

Having lived in the area for five years but meeting up with friends mainly in Vancouver, we decided to change it up and dispell the notion that Vancouver and Richmond had the best restaurants. We therefore decided to try out this local restaurant. As a bonus, one of our group members had a coupon from the entertainment book so we... more

Will not go back

We went for lunch with another couple and we were not brought our meal for 20 minutes after they got theirs. We complained but there was not even an apology. I strongly suggest that any other Japanese restaurant would be a better choice than this one!

Went here with a coupon

Went here with a coupon and the waitress would not let us us it, service was awful and the sushi was less than sub par.

Good food. lousy service

Good food. lousy service.

Awsome resturant

Awsome resturant

great

great

the food is great and so

the food is great and so is the service