I own a Mercades Benz and was unsure about taking my car anywhere else other than the Mercades dealership at $125 per hour. When a follow Benz owner suggested Kirmac at Ironwood. WOW what a absolutely wonderful experience from the 1st call to on my way home without even missing a beat. Truly courteous,professional and honest. Thank you KIRMAC

This was my first ICBC claim, rear bumper mishap, in 45 years of driving so I didn't know what to expect. A friend had recommended Kirmac Richmond to me and said they were very nice. Well, from the first phone call I made to bringing my vehicle in and meeting Kevin, the Manager and his front desk man, Nathan, I felt so welcomed and taken care of. I was standing only for a minute alone while a... more

Kevin and his team were extremely helpful, friendly and hard working. I needed my BMW windshield replaced and they did this within a tight timeframe. They took photos for the claim and brought someone in the next day to replace it. Amazing. Will be back.

Just recently I finally found the time to look for a collision repair shop for an accident that happened quite a while ago. It wasn't our fault so it was all covered by the insurance company. I tried calling a competitor of Kirmac and unfortunately for them, no one was answering their phones. I called Kirmac and was greeted by a very friendly fellow by the name of Jackson. He owned the... more

We found Kirmac to be competitively priced but way above others in terms of service. We were delighted with the results of the repair to our Civic - it looks brand new, perhaps in part because they also washed it inside and out before returning it. Staff were courteous, timing was prompt and we couldn't be more pleased. We have no hesitation recommending Kirmac.

Back story first: My car was rear-ended while I was sleeping. The guy was awesome and left and note but I still had a giant a@s dent in my rear bumper. What to do?!

ICBC was great (I KNOW!) and the whole insurance deal was easy. The hard part was figuring out what to do next. My car dealership recommended a repair shop that's also an authorized estimator but when I called, I hung up feeling... more

I had some time to kill and remembered that this place was nearby...I needed a stone chip filled in my windshield before it spiderwebbed, so I stopped in to see if they could help me.
Right away, Kim the receptionist was super friendly and helpful. She explained the price and procedure. I wasn't sure if BCAA would cover this service, and was about to give them a call, when she asked me to wait... more