Comfortable and cozy.

Had a great stay in the Arms building. Our King room had a partial view of the lake looking northward. It was a beautiful view of the quiet marinas and fall colours along the lake. Our bed was super comfortable and the room was spacious, especially the bathroom with separate tub and shower.

Fantastic venue for an event! The old world charm and modern conveniences combine to make Eldorado an outstanding choice for an affair.

The Hotel Eldorado was incredible right from the start. We chose to have our wedding reception there after a tour we had of the hotel where we notice the charm and warm, personal feel of the venue. The wedding team answers e-mails immediately and helps you plan your special day right down to the last detail, checking and re-checking with you to make sure they have everything just the way you... more

Get away

Hotel was very nice had a very late check in and was a fast transition to the room a little hard to locate but was worth the trip only down call was they start there property maintance early in the morning and there was construction on the road out front so was very noisy in the morning other than that had a please t stay

Hotel bien sîtue a Kelowna

Expérience agréable ,avons passe trois jours de bon temps ,la restauration n'est pas très élaboré les mets présente n'ont pas la côté par rapport au autres services de l'hôtel.

Great place

Great place, location, amenities. etc. Staff were great. We'll come back again

Loved the hotel... the food service was a bit slow and noisy (there was a large group dining when we were there and they kind of took over the whole vibe of the place and ordered all the lamb!)

We have had good meals here before ( 6 years ago) but this time it was not good at all.
Three of us ordered the steak and when it arrived they were all over cooked. At $44.00 per steak one would expect that they would know the difference between Medium and well done. The sides were bland and unappealing service at the restaurant reception was borderline rude and the wait staff seemed to have us... more

Beach Front

Great Restaurant

Bait and Switch!

Made reservation through Triviago and Expedia. When I arrived I was told my room was likely to be very noisy unless I was willing to pay extra for a room upgrade. Needless to say I paid, but what a rip off. I will never go back and hope others will be forewarned, expect to have a c@!%!y noisy room, or be required to pay extra for an "upgrade" on arrival. Terrible customer service.

Not as nice as previous visits to the El

Room was ok, clean enough, corner unit with windows on 2 sides. There was a terrible stench on the third and fourth floors the last day we were there. The restaurant in the hotel was overpriced and just ok. $16 for a spinach salad with a few tomatoes and goat cheese paired with mediocre service was disappointing. So many staff members walking around, doing nothing really while we waited and... more

Great place to stay , loved it !

Great view, great setting overlooking Okanagan Lake and the service was fantastic. I would highly recommends this place. Sticky toffee pudding was out if this world.

Great hotel on the lake front

We stayed in the Arms side ... great room; big windows, good size, clean, lovely cork flooring. Ate at the restaurant once for breakfast and once for dinner. Good food and service (had the rose wine - would definitely not recommend). Fitness facilities are limited but didn't seem to be a problem since I seemed to be the only one in the hotel using it!

Huge Sunday buffet , we got there at 2:25 so cut off was 2 pm

Ordered from the shortened Sunday menu, sat dock side outside with misters keeping the 33c heat at bay (sorry)

Clam chowder 5/5, calamari 3/5, custom order crispy cheese pizza 4/5, fish and chips 4.5/5

Burger 5/5

Yummy

Great weekend getaway

Loved this hotel - on our way to Banff , wish e could stay longer !

Fabulous Hotel

It was, as always, a terrific stay.

Stay here if you are in Kelowna

Excellent location on the lake front, very good restaurant and helpful but unintrusive staff. Wonderful old school hotel.

Nice hotel close to many restaurants&coffee shops

Came in to celebrate a friend's 50th birthday. The El was very welcoming and pleasant. Even though the hotel hosted two wedding functions over the weekend, I did not hear any noise. They must have done a great job of sound-proofing. Coffee at the hotel is excellent, a local organic blend. The food was very tasty (I recommend the Calamari). The boardwalk runs along the hotel and takes you to... more

Très bel hôtel à Kelowna

Un des hôtels, sinon le meilleur, de ceux situés au bord du lac à Kelowna.

Amazing hotel with so much character

Lovely stay at a beautifully appointed hotel. Staff were friendly and accommodating. The location on the waterfront at the marina is outstanding. We will be back for sure.

Very disappointed that there wasn't coffee available in the room ... Was available in the lobby or by room service which was an additional $14 each am... more

Best place to stay in Kelowna

Hotel has lots of character and is in excellent condition. No need to go out to eat. It has the best restaurant in town. The wait staff are very young and very forgetful. Also not on top of menu descriptions. The food was fantastic but rarely as waitress described. Don't miss the roof top.

Nice hotel overlooking marina.

We enjoyed our stay and are pleased to say that the staff were all very friendly and helpful. The hotel has a lot of history but could use some freshening up. As mentioned below, the breakfast menu could be expanded but we certainly enjoyed the lunch menu with friends outside on the deck overlooking the marina.

Beautiful hotel on the water

The view from the restaurant of this hotel is amazing! The service from the minute I pulled up to the hotel was fabulous- someone came right out to my car and grabbed my bags. The check in process was also was quick and easy. The negatives: my room was on smaller side, the bed pretty much took up the whole room. It was also a bit loud at night as footsteps on the wood floors could be hear very... more

Brilliant lakeside location with boardwalk dining

This was a last minute reservation which turned out to be perfect. There is a 1940's charm to the El Dorado which is reminiscent of parts of Cape Cod. We loved the lakeside location and dining on the boardwalk as the sun set, watching the boaties come and go. When I win the lottery I am coming back to hire your chef for my personal staff - the fish and chips were to die for - so crisp. Score:... more

Gorgeous View of Okanagan Lake

The hotel itself is very well appointed with an absolutely gorgeous view and and interesting history but a 15-20 minute drive to downtown Kelowna but there are restaurants 15 minutes away one can walk to. We stayed in the heritage queen lakeside room with balcony . Loved the balcony with its beautiful view of the lake. We were advised that it could be noisy as it was over the pub. But it didn't... more

Ended up at the El Dorado after I rolled the dice with Hotwire. Most hotels in Kelowna right now are over $200/night, so at $160 this seemed like a steal.
I wouldn't pay full price to stay here...or gamble with Hotwire at that price again. If I find myself in Kelowna again, I'll probably try a B&B...even though I'm not a B&B girl...
It's "quaint" and "rustic". Cork flooring, big bathroom with a... more

Great hotel on the lake

Great hotel but the check in staff where kinda snobby

Relaxing lake side hotel.

Energetic and friendly staff make this hotel on the beach a pleasant place to stay. A high point is the open veranda style dining (we had a great brunch) beside the lake. Food, presentation and service are more than adequate. We liked the cork floors in our room. A relaxing and pleasant spot on Okanagan lake with beaches and boat rentals at hand.

Nice hotel but noisy room

The hotel was great - nice location and setting, clean room, and good amenities. However, the room we had was VERY noisy and the customer service at the front desk was less than ideal.

Nice, Room very Small

The hotel is very nice but the room I had was very small. The window is so high you have to stand on the furniture to see out of it. Was rated as mountain view room, which is ok, and I do understand I was in the original part of the building, but this could have been explained a little better. The room overall was clean and the staff exceptional. The restaurant was very good and the food tasted... more

Very charming old-world hotel on the lake. Top-notch!

We had a 4 day getaway at the Eldorado and loved everything about it. Every staff member was personal and engaging, thoughtful and helpful.Our room was large, beautiful & bright with floor to ceiling windows, very clean, turned down beds at night with chocolates left on the pillows. Wonderful furnishings and ambiance, bathrobes, & thick towels.Every meal at the restaurant and pub was unique &... more

Amazing staff and venue! Worth every penny spent! Beautiful location :)

The entire team at The El were extremely professional, friendly, and helpful. They responded to every question in a timely manner, were accommodating to special requests, and even were coordinating our families right down until I walked down the aisle. The El has a very beautiful venue for weddings, the rooftop patio is unique in the Okanagan, the view is just breathtaking. The Great Room also... more

Had a really great stay! Stayed in the Luxury suite and ZERO complaints! Such a nice room with a great view. Very roomy and the jet tub was the best! The bar downstairs seemed to be a popular place to be on a Friday night. Very busy but service was still great. My favorite thing..... The pool, hot tub and sauna. Heated just right and I could have stayed in the pool for hours.

We went to this hotel with another couple for Canadian Thanksgiving weekend. We stayed in the newer wing and our friends stayed in the older wing in a room with a jacuzzi tub. Our room was smaller, but brighter with a nice patio. The room also included a DVD and CD player.

I found the older rooms to be dark and stuffy with the dark green walls and English decor. The jacuzzi tube was nice to... more

Just had a wedding reception there this weekend for my brothers wedding. Top marks for their staff supporting their very professional wedding department there. Perfect buffet survive, very fresh and flavourful food, presented very nicely.

It was a beautiful venue for a reception, right on the marina.

I'll be back again to try the restaurant service. The kitchen looked spotless and the ala... more

Fantastic quality, right on the lakeside. Perfect views.
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45 minute walk to Downtown

Lovely setting and great decor. Meals were good but not inexpensive or moderately priced.
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Room was so small luggage had to be placed on available seating. No desk space for writing or PC without blocking TV sitting on desk. To be fair, some rooms at the same price were slightly larger.

Stayed just for one summer night. It seems there is boat hiring nearby to go fishing or so. Our rooms were in a separate building, seemed to be renovated not long ago. The room was reasonably clean. However there is no much to do around the hotel. Room rate is quite high compared with others.

The decor was fabulous. Didn't feel like a cookie cutter hotel. Spectacular view. Great staff. Food was very good. Really fabulous for a single female traveler. Will take my hubby next time. Highly recommended!

Hotel Eldorado is a nice refurbished historic hotel and restaurant right on Lake Okanagan in the Kelowna neighborhood of Pandosy. It actually boasts two restaurants, but that is hard to tell at the outset: one outside on the dock front (a more casual spot) and a more upscale indoor restaurant, with a detailed menu, tucked inside the hotel itself and its in adjoining sunroom facing the water.
... more

Location, Location, Locaton ! Marina with possibility to rent out a boat.
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No breakfast buffet. Indoor swimming pool.

The hotel was very accommodating after I discovered that they did not
have a reservation for me even though I had a booking.com confirmation.
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The hotel did not have a room reservation from booking.com. Luckily it
was a Sunday night and they had a room for us. Next time, if I ever book
with booking.com again, I will confirm ahead to make sure that I really
do have a reservation.

Lovely feel to the hotel. Cozy room, finished well. No complaints at all. Breakfast was okay...will probably eat elsewhere next time but look forward to heading back soon.

Very quiet air con room as it was 36c outside. Stunning location on the lake. Most friendly and helpful staff. Food and service in the restaurant was superb. Great place to relax and unwind after weeks of travelling. It's the best kept secret in Kelowna.
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Nothing. It's brilliant.

Excellent location.
Staff were very friendly and efficient.
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Lunch and dinner menu not very exciting.
Some of the old menu favourites had disappeared.

Very quiet at night.

We had a follow-up call within 10 minutes of getting into the room that struck us as being excellent customer service.

Location was great , they have heavenly beds extremely comfortable, the roam was clean and nice.
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Corridors have odor , it smells like sea food in the second floor except the room. The pool is tiny but the location is still great.

Bel Hôtel en bord du lac chambre avec beaucoup de cachet
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une nuit gâchée par un mariage très bruyant sans aucune gestion par la direction de l'hotel 30 minutes pour avoir deux toasts le matin au petit déjeuner. beaucoup de monde au service mais totalement inefficace!!!

Loved the cork floors (clean and hygienic) rather than standard carpeting. Great older hotel atmosphere.
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Parking a bit limited but valet parking sorted things out.

room view of the lake with balcony overlooking the boardwalk/water was great.
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a little noisy with the restaurant & bar below the room but did not carry on too late (we were informed of this prior to our check-in).

I liked the balcony and boutique feel of the hotel where the past connects with the present.
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No coffee in the room. I was not informed about the coffee in the lobby. SO my caffeine addicted spouse was having a hard time in the morning.

Loved everything! The staff were amazing and very accommodating! Super cute, comfy rooms and beautiful views!
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The only thing I could say, and this wasn't even a big deal as we were in no real rush, the food was a little slower. Worth the wait though! :)

the service we received was way above average!
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Absolutely nothing

Staff was friendly.
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Room was small, noisy

Friendly staff, great rooms, beautiful views.

I've been staying at the El for years on business. On a recent trip though I was disappointed with the Burger and Pizza. The food out of the dining room however is gourmet! And top tier.

I liked the food and the staff were friendly
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my roon was tiny with a view of the lake if you stood on your toes through a small window. not good! also I could hear every noise that everyone made. I would not stay at this hotel again because it did not give me a comfortable and quiet stay

Food in teh restaurant was excellent; location of the hotel was great and we enjoyed the view from our generous balcony
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Room was a bit noisy on 2nd floor because of people walking above with shoes on hardwood floors
\n\nThank-you for taking the time to write a review. We are delighted to hear that you enjoyed our restuarant and the view from your guestroom. We try to warn our guests... more

The view was unsurpassed. They dropped off a newspaper for us and had a hot coffee station down the hall which was lovely. We spent our mornings our on the deck overlooking the lake and sipping our coffee. The evenings were spent in the bar downstairs, excellent food and a great crowd. We like things a bit slower paced, this bar would be comfortable for any age group
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As the hotel is rather... more

Charm
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Restaurant a bit expensive, dinner was $200 for 2 people. Elsewhere it would be 125-150 for similar quality

comfortable beds and bedding
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rooms were very small, not offered an upgrade although the hotel was not full

I really liked the ambiance, history and photos on the walls. Our room didn't have a view but it was very nice.
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The TV was difficult to operate.

** please note we only came for lunch, this review is only for the restaurant, not the hotel**

So, I'm still in Kelowna visiting Grandma for Christmas. She wanted to go to the P&Q again, but it was closed as it was boxing day.

So I went of my phone and went to my "around me" app. I read off a bunch of them and then the Eldorado Hotel came up and grandma immediately decided to go there. She... more

Good Location
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Thin walls, very noisy! I heard a 'clunk' or 'slam'
noise the entire night. Worst nights sleep ever in a hotel I payed
$100 for... more

Pool & hot tub

Really enjoyed the location, staff, and the food was terrific!

Het personeel is geweldig vriendelijk. Geweldige lokatie ook. Leuke retro inrichting.
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Avondmaaltijd in restaurant viel wat tegen.

The rooms were very cute. Very cape cod like. They upgraded us to a lake view room when we arrived.
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The pool was very small.

Great evening.

Dinner in the temporary lounge (lounge was closed for liquor license violation)

Very comfy beds, spotless room & free wifi.

Rooms are small and pricey- and there is a lengthy line for bland food. The location and decor are superb.

great staff and retro style!

We had a great time. We love the older part of the hotel. The hotel has so much character.
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In the evening we could hear noise from the dining room. When we paid online for the room it did mention it however the way it was written I didnt read it until after i had pre-paid. It wasn't that big a deal but it was one thing we didnt like.

There are no comments available for this review

Shower was quite loud if you're still in bed trying to sleep.

The heritage style room was cozy and clean. The hotel was quiet and reception was friendly. I liked the fact that coffee was strong fresh and hot and real cream was available verus the fake stuff. Nice to have real cups and saucers and glass in the rooms
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If you don't have a little fridge I would skip the bar/snacks supplied in the room The selection was worth the space it took, as it was... more

it was super
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nothing

The room was big and finished perfectly

Location

I really like the floors having no carpet, felt cleaner. The bathrooms are great, bed was great.
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We had a little difficulty finding the hotel.

I liked that the dining room was facing the water. I also appreciated
the rustic, old fashioned feel.
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We had the Sunday brunch, which was quite adequate. The serving staff
was not. I was really turned off by the attire of 3 of the servers. The
view when they bent over was pornographic. I didn't appreciate it at
all, especially while I was eating. They also had long hair that was not... more

The carpets and moldin the bathroom.

Staff was great, family friendly, a great location. Would definately return.

Well run small hotel. very comfortable. Stayed in their new wing. Everything that I needed was met or exceeded.
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nothing comes to mind - all was excellent.

Great location. Quiet rooms. Very friendly and helpfull staff. Excellent food.

The front desk staff were extremely friendly upon our arrival so our first impression was fantastic. : ) The room was great, the bed was very comfortable and the room service quick. This was our second time staying here and we will definitely be back.

The view of the lake and across, the location is good. The historic aspect of the main building. The staff was great, even allowed us to go up on the roof early to take some pictures before we left town.

Swimming pool, staff very friendly, comfortable room
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No breakfast included

Hotel Eldorado is a well maintained boutique hotel with friendly, competent staff. It is well located yet still quiet. Overlooks the lake with a great roof top terrace for relaxation. Very good in-house meal service.Comfortable, very clean rooms. Would recommend it.

Everything. Location. Quality.
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The bar was noisy but only people enjoying their evening. Could have been helped with carpet and soft furnishings to absorb noise.

Excellent staff, very nice rooms, lovely location, although a bit out of town.

**Disclaimer: I only came for the Sunday brunch buffet, so I can't comment on the hotel itself or any other non-buffet related stuff**

The Hotel Eldorado provides a solid spread for its Sunday brunch buffet. All of the regulars make an appearance: for your cold dishes, you have your assortment of cheeses, salads, fruit, meats, and breads, and up to bat for your hot dishes you have your bacon,... more

We were passing through Kelowna on a short driving tour of South-Central BC, and were recommended to the Eldorado as a unique hotel on the lake by "Tourist Information". They were definitely correct - it's a unique property in a great location!

It's a beautiful location, but we had a very disappointing dinner experience in the restaurant. I'm generally leery of hotel restaurants, but this was... more

There really is no better place to eat in Kelowna. Especially in the summer looking for food on the patio, right beside the water.

Table of 6 and we all had the lamb (some shank, some medallions) and all were outstanding. We had some yapster sit with us and order the wine. She was tolerable because she did a great job of surfing the extensive wine list and picking some solid choices. Otherwise... more

We spend a lot of time at the Eldorado and so obviously we enjoy it. However last night they hosted my wife's 40th birthday party and I have to say they really impressed me again. The food was great and so were the drinks. Of course the atmosphere is always great as they have a great venue right on the lake. The service last night was amazing. From helping us decorate to serving our guests they... more

To my discredit, I really write interviews. That said, our meal tonight was absolutely outstanding. From presentation to quality of service, I had a world class experience.
The unique atmosphere the restored hotel dining room is a beautiful treat, as is the incredible sunset view over a boardwalk and Lake Okanagan.
The service was what I always dream of and never receive. Chris was there only... more

I cannot say enough good about this hotel and their staff. This location was recommended to my daughter by Stage It Right for her wedding venue. I have to say, this has to be the best referral ever. The rooms were spectacular and with so many family and friends staying at the hotel we had the opportunity to see every possible room layout. The hotel was well staffed and every staff member was... more

Dining - Went to have dinner on the patio with my wife and enjoy the lakeview and sun. Had some great drinks and great service and amazing clam appy but thats where it ends. The hot wings were the most over cooked wings on the planet. No hot sauce on them really. The ribs were cold, sauce was weak and even the string fries and coleslaw were cold and not great. Wont be back for the food. Drinks... more

Nice place. When we booked over the phone were warned that there might be some noise from the restaurant below. The 'restaurant' turned out to be a bar/nightclub that blasted the bass so loud we couldn't sleep. I won't be staying here again.

Got engaged here! I have fond memories of the restaurant and that evening. I think the waitress was more choked up than I was. he he.

Anyway... the restaurant is right on the lake and you'll enjoy perfect views.
The food is great, the service is very professional and the atmosphere is 'fine dining' but not stuffy/snooty.

good value

nice location, clean bright room, helpful staff

I have eaten there about 6 times in the last 2 years for either lunch or dinner and have never been disappointed.

We always are seated with out a reservation, and the service is great. I like the plain tshirts and skirts or shorts that the waiters and waitresses wear, its very suiting for this water facing restaurant, with alot of history.

The summer time is the best time to go and face the... more

My partner arranged a very special romantic weekend away for us and included this beautiful hotel for one of the nights. Check in staff was lovely and courteous and professional. The Lakeview Luxury suite he booked was really amazing... gorgeous and spacious. We went for dinner and ordered steak with blue cheese topping. The service was terrible! It took forever to get our wine, and then we... more

The deceiving exterior sign hide the fact that this place had a great lakeside deck. Food and service was great and views were better. Great way to spend a few hours.

It's all about the Sunday brunch and the great atmosphere on the boardwalk. I stayed here last week and to have dinner right next to the water with the sun shining was a big bonus to the solid service and quality food from the unique menu.

Our room in the Heritage wing was a little warm to sleep but a cool experience with furnishings from the 'heritage' era. A unique find for accommodation in... more