Weblocal.ca

Search

business name, category, key word, etc.
Locations region, city or postal code for better results
No recent locations
Find local businesses, rate your experiences, and share with the community
Love It Hate It
0 0
popup tail
3 stars 67 reviews

Holiday Inn Toronto Downtown Centre

« Back

30 Carlton St
Toronto, ON  M5B 2E9

(416) 913-2945

Get Directions
Start from:

What the community has to say about Holiday Inn Toronto Downtown Centre

Information from the business
English
July 26, 2015

Specialties

Welcome to Holiday Inn Toronto Downtown Centre in Toronto, ON. We offer convenient lodging for both business and leisure travelers. Located only 15.53 Miles from the Toronto Pearson International Airport (YYZ). Holiday Inn offers a Kids Stay and Eat Free program making travel easier for you. Call today and let us show you why we're one of the best hotels in Toronto, ON.

Brought to you by yelp

Got something to say?
Be the first Weblocal.ca user to review Holiday Inn Toronto Downtown Centre
Other Reviews from the web
English
3 star rating
January 05, 2016

I've stayed here a few times and always found it to be a fine enough option for the price, but I came tonight and realized that I had (i) accidentally booked my room for tomorrow and (ii) accidentally booked through a third-party site that I thought was the holiday inn site (Hotelsavings).

The lady at the front desk made it seem like my mistakes were a giant inconvenience to her, offering the... more

Brought to you by yelp

3 star rating
December 03, 2015

Good location. Room's are nice. Customer service is mediocre. Nice staff but they just don't seem to care much. Internet is absolutely horrible. No faster than dial-up and spotty wifi throughout. I enquired about it and the from desk just said "we have high speed internet, you should check your phone settings" without offering help.

Brought to you by yelp

3 star rating
October 22, 2015

It a great location. Room was small but clean and comfortable. Nothing fancy but it does the trick. The lobby bar is good! Good service.

Brought to you by yelp

3 star rating
October 12, 2015

Before scrolling down and reading all the comments, it's important to take into consideration that this is an ECONOMY hotel, and I am a firm believe in "you get what you pay for". This hotel is one of the cheapest hotel rooms in Downtown Toronto (if not the cheapest), so keeping this in mind, you should set your expectations accordingly. Of course, this is not a luxury hotel! As far as economy... more

Brought to you by yelp

3 star rating
August 15, 2015

Absolutely terrible experience at this hotel. My vehicle got towed not 2 minutes after parking in front of the hotel to unload my bags and a Holiday Inn bell man didn't notify us about the no parking zone (It doesn't fit in their parking garage). I didn't see the small no parking sign and ended up with $180 in tickets and fees.

The bell man and tow truck driver laughed at my boyfriend when he... more

Brought to you by yelp

3 star rating
June 05, 2015

This hotel is right next to Maple Leaf Gardens.

It's an older hotel. The lobby looks dated.

The room is surprisingly small!! This is one of the smallest rooms I've ever stayed in. Try and find a place to set up an ironing board is a challenge.

The elevators are slow and backlogged.

But worst of all - when paying cash with American dollar, they exchanged at PAR!!! The rate is $1.20!! PAR!!... more

Brought to you by yelp

3 star rating
February 07, 2015

Nice place overall. Lovely atmosphere, very clean, good staff.

I couldn't any WIFI connection. I made them aware of this but they didn't do anything to resolve this issue. I am 100 percent positive that wifi connection was included in the fee.

Staffs were not willing to help me with the wifi issue. Also, I had to call a few times just to get items sent to my room.

Brought to you by yelp

3 star rating
January 01, 2015

Booked the hotel online because the price was very decent. Took an hour to get checked in, due to the long line but minimal staff. Our room was on the 20th floor, get to the door and find out the keys were not activated. Had to ride the elevator back down 20 flights stopping at almost every floor. Then when we finally get into the room, one of the beds had blood all over the comforter and the... more

Brought to you by yelp

3 star rating
November 06, 2014

Definitely not the nicest hotel I have seen, however the location is great!
Downtown Toronto, close to Yonge and Bloor, a block from College subway station.
Many cafes and restaurants around, 20 min walk to The Bay, cinema, Yorkville and Bloor line.
The room we had was very small, washrooms - tiny, one of the elevators was not working properly. We were given a room with horrible view, so we... more

Brought to you by yelp

3 star rating
October 15, 2014

Stayed here during a recent weekend trip to Toronto and had a pleasant experience. Room was really nice and check in was easy. We had a hard time figuring out the parking situation and the concierge was really helpful. A lot of people seem to complain about the price but we paid less than $200 with parking for the night which seems average for staying downtown in a big city. I also don't think... more

Brought to you by yelp

3 star rating
August 09, 2014

Super clean, small room but still big enough for 3 adults. PERFECT location! Great for the price - considering it is downtown Toronto!

Brought to you by yelp

3 star rating
Small rooms, slow staff
August 08, 2014

The hotel is a standard downtown hotel. The staff was slow and had difficulty with English. The room was small, the bathroom was small, the parking was an extra $28/day. And the parking garage was full. The internet access was free - when it worked.

Brought to you by orbitz

3 star rating
August 07, 2014

This is a centrally located hotel that does not cost you an arm and a leg. It has great value for the money if location is what you are looking for.

Most of the actions (food, entertainment, and shopping) are all within walking distance. Plenty of public transportation options if you are budget minded - and taxis are easy to find.

It has all the "must have" of a hotel - a Starbucks in the... more

Brought to you by yelp

3 star rating
Prime location, nice atmosphere
July 13, 2014

The hotel was very nice and located in a great area right by the subway. The cost was moderate; not too expensive. The lack of a jacuzzi was the only true downside.

Brought to you by orbitz

3 star rating
June 29, 2014

Great location! Great find on Hotwire. Came for world pride.. Very friendly staff. Slow elevators but we were on the 2nd floor so we found ourselves taking the stairs lots. Kinda smallish room but nice although couldn't even fully use the drawers as one wouldn't even open all the way(see pic). Overall good!

Brought to you by yelp

3 star rating
June 02, 2014

Where do I start. First during the initial booking through IGH app the detail showed NO deposit required. Booked the room and as an IGH member was treated very poorly. I have stayed in other Holiday Inn locations ( scarborough and lombard st.) and in Scarborough they didn't even bother with the deposit as an appreciation for being a IGH member (and booking through them).

The lady in the front... more

Brought to you by yelp

3 star rating
May 19, 2014

One of the cheapest hotel in Toronto, yet very well situated.
Clean and spacy rooms, quiet, nice staff.

For the price it is an excellent choice !

Brought to you by yelp

3 star rating
March 29, 2014

This is the worst 3 star hotel I have ever seen. From broken lock system on our floor they would not fix so we could not get in, to not giving us another room, to not comping us for the blaring alarms at 5am-6am. Also had truoble at check-in with accepting a prepaid mastercard.

After all the inconvenience, did not comp us a single thing to make up for our horrible stay and the rooms were... more

Brought to you by googleplus

3 star rating
Family day weekend - NOISY!!!
February 16, 2014

Hotel seemed very busy as it was Family Day long weekend - large groups of students seemed to be registered. During the night at 4am to be precise, a young guy knocked on a room door down the hall and spoke loudly about a problem he had with one of the guys in the room about talking to a girl!!! He was not shouting but the whole one sided conversation was so loud in the middle of the night. It... more

Brought to you by orbitz

3 star rating
January 29, 2014

First, fire alarm+flickering lights went on for about 30 minutes,
Then, the building took care of them except for the flickering lights/noise in my room only.
Called the frontdesk for maintanence which was met by an extremely irresponsible, unprofessional, and rude reply with no info about the approximate time of repair.

I have been here twice for its convenient location. Both was met with... more

Brought to you by googleplus

3 star rating
Journey for wedding
November 15, 2013

Very pleasant.My only complaint is the cost. The staff were very helpful

Brought to you by orbitz

3 star rating
August 29, 2013

At first glance, this hotel is OK: everything is up-to-date, nothing is dirty or in need of renovation. But the negatives add up: no dedicated parking garage elevator (good luck, just use the stairs), the room was absolutely tiny, stain on the pillow, a banquet stacking chair for the desk. The worst sin committed was the internet service: so bad it was essentially unusable. Useless internet... more

Brought to you by googleplus

3 star rating
August 29, 2013

Was unable to park in the hotel garage, in spite of being a guest - because it was full. And note that I was specifically told to park in that full unavailable garage by the hotel staff. Bad followup instructions then required me to get up at 4:30 am in order to avoid parking fines in the "backup" garage. That's a first for me anywhere.
As others have said, rooms are TINY, unacceptable for a... more

Brought to you by googleplus

3 star rating
August 29, 2013

Stayed here a month ago while i was in Toronto for a concert. I had left my watch behind in the room. Wrote to the hotel and no reply from them. Do not TRUST this hotel, and will never be staying here again.

Brought to you by googleplus

3 star rating
August 29, 2013

Does it really matter when your Accessing Conciouness with Guest Dr. Dian Heer facillitating ESB class. September 23/12!!

Brought to you by googleplus

3 star rating
July 20, 2013

Selected this for the price and location.

Beds: Ok

Room: Depressing

Cleanliness: Pretty grimy. The phone had something slimy on it. The bathroom floor was dirty. I never wear shoes at home, but here I took a shower in my flip flops.

Staff: Friendly - uninformative. We walked in around 2:30 to see if a room was available for the night. We were told that only two doubles or an accessible... more

Brought to you by yelp

3 star rating
July 09, 2013

The only issue i had was with check in, they didnt recognize my status with priority club. Most likely because i booked via a third party website they ended up giving me a corner disability room which had a king bed and supposedly was the only one with a king bed at checkin. I came on labor day weekend so that can be true. I went back to the front desk to complain that i do not want that room... more

Brought to you by yelp

3 star rating
Great location
June 15, 2013

Rooms were cozy, clean, and relatively quiet for the location. Easy walking distance to downtown, the CN tower, the waterfront, and the main shopping street. Also in walking distance to Kensington Market and the University area.

Brought to you by orbitz

3 star rating
Be downtown
December 02, 2012

Great location, you pop out of the hotel and walk right over to Dundas square which is the "Times Square" of Toronto. Room was very clean and quiet (was up on 20th floor), nice 80 cm flatscreen, and coffee machine, did not have breakfast so can't comment on that one. The hotel includes a swimming pool and a gym, but haven't been there. Parking is $15 per day. Room prices is what you must expect... more

Brought to you by orbitz

3 star rating
Dark=Dark Room
September 17, 2012

Carlton Street is about as dark a street as you will find. It made the room equally dark.Comfortable enough. Well located relative to all the action on Younge.

Brought to you by orbitz

3 star rating
Ok for what we needed but not clean
July 23, 2012

There was hair beside the toilet in the bathroom and they had plenty of time to clean the room because we showed up well after check in time. There was nothing in our reservation packet were to park and that was in the basement of the hotel for 25.00 for one night. They only have four elevators in one location for the whole hotel so it was very crowded and slow. Room was descent, a bit small... more

Brought to you by orbitz

3 star rating
Parking
July 22, 2012

Was always full, no opportunity for guests. Fire alarm was activated and staff had excellent speaker system

Brought to you by orbitz

3 star rating
I'd giive it 3.5 stars
July 06, 2012

it is a nice hotel, clean in a descent location. The public transportation os within steps. The people are extremely friendly. The rooms are small ifYou are traveling with a family of 4. I was traveling alone only for one night. My only complaint is that the parking is a little scary and the fire alarm went off in the morning for no aparent reason.

Brought to you by orbitz

3 star rating
Fabulous weekend getaway!
July 02, 2012

Totally satisfied customer right here! loved the Hotel, the staff, the location...talking about location, location...very good! I give it a 9 out of ten for sure..thumbs up!

Brought to you by orbitz

3 star rating
Average
July 01, 2012

I'm from Michigan and I stayed here for 1 night. The price wasn't bad for the location. There is a lot of food places near. A lot of stuff within walking distance. Parking is 20$ a day. The staff is very very friendly. All so nice. The rooms were the smallest rooms I have ever stayed in.The bed pretty much touched the wall. It did have a bit of a mildo smell to it. The carpet was stained and... more

Brought to you by orbitz

3 star rating
Jazz 2012
June 28, 2012

The hotel was nice, nothing that would stand out however the outstanding part of the vacation was Alex the concierge. Alex was the reason for choosing the Holiday Inn at this location. I called from the states and Alex provided me with the Jazz Festival locations, explained the easy access that was available from the hotel location. He provided me valuable information about restaurants and... more

Brought to you by orbitz

3 star rating
Not worth it
June 20, 2012

The rooms were VERY small and the beds were not the best! When I checked in, they gave me the wrong room only because they were fully booked (not an upgraded room, more like a downgrade) it wasn’t until I called them to say "hey, i think you gave me the wrong room" until they told me they put me in a worse room because they over booked. I didn’t get an apology or anything.Food at the restaurant... more

Brought to you by orbitz

3 star rating
Very nice hotel!
June 04, 2012

Very modern hotel with very clean and comfortable rooms. Certainly exceeded my expections overall! Only real short fall to this hotel that I noticed was that the price is sorta high, but probably average for the area that it's located in.

Brought to you by orbitz

3 star rating
May 09, 2012

Truly disappointing. Small cramped dar rooms. Poor WiFi. No hot water when I was there. The Courtyard Marriott is a much better values and cheaper.

Brought to you by yelp

3 star rating
Nice hotel, great location but the management is poor
April 30, 2012

I have stayed at this hotel several times and was very happy until I had an issue that required the manager Jeff Lovendhal to get involved. He is not very good at returning phone calls. My first contact with him required two phone messages to get him to call me back. Jeff offered me a complementary nights stay at the hotel and said all I had to do was call him and he would look after me. I... more

Brought to you by orbitz

3 star rating
Absolutely Outstanding
April 23, 2012

This Holiday Inn was the best hotel I have ever stayed in. I had no problems at all, and everything was great. The staff was very nice, the room service was amazing, and I would definitely recommend this hotel to anyone. The rooms and lobby were very well designed, and my stay was a great experience. Absolutely Wonderful!

Brought to you by orbitz

3 star rating
What is that smell?
April 02, 2012

I checked in and when I opened the door to my room I was greeted with a very horrible smell that was in the room.I went back downstairs right away and quietly said to the front desk attendant that seriously lacks personality and customer service skills that the room had a bad smell and I asked if she would please assign me a different room. I thought I was being considerate by quietly voicing... more

Brought to you by orbitz

3 star rating
March 25, 2012

This may be the most convenient "value hotel" in Toronto. Recently renovated, the ol' Day's Inn has had a welcome face lift. It's lighter and brighter. Still not the Royal York but not bad, especially if you can score an internet rate of 100 or less.
Rooms are pretty quiet, considering the location.
Downside is the new new renos didn't include the heating system. No AC until April 1. Too hot in... more

Brought to you by yelp

3 star rating
Over night getaway
March 08, 2012

The hotel was great. It was clean, the beds were comfortable. The hotel has recently been redone so everything was nice and fresh. Great showers, the rooms are small but the hotel is located downtown Toronto and real estate is at a premium there so that is to be expected. Staff was friendly and professional. I Will stay here again!

Brought to you by orbitz

3 star rating
Excellent accomidations
February 20, 2012

The hotel has recently been renovated, the rooms are tastefully decorated. The shower was fantastic, the beds and pillows were like sleeping on a cloud. I highly reccommend this hotel if you are staying in the area. All of the staff were also top notch!

Brought to you by orbitz

3 star rating
February 18, 2012

I had to make last-minute travel arrangements for a business trip in downtown Toronto at the end of Jan 2012. I picked this spot because of proximity to work and it appeared to be close to many downtown attractions.

Turns out it was within walking distance to plenty of interesting stores and restaurants.

I have to admit I am a platinum member in the IHG (Holiday Inn, Crowne Plaza, Staybridge,... more

Brought to you by yelp

3 star rating
February 02, 2012

I was going to a party in downtown and the forecast was going to be snow and ice and cold. I knew it was going to be a late night, so I decided to book a hotel room downtown to prepare. But, I didn't feel like anything big and expensive, rather, the in and out kind of thing. I would have to leave early the next morning so I just needed a place to crash.

I decided to look on expedia.ca and... more

Brought to you by yelp

3 star rating
NYE stay
January 02, 2012

Stayed on NYE and the staff was accommodating. However, there was no ice on any of the floors past 6pm and it wasn't refilled at all which was inconvenient. Also, our room was right across the housekeeping room and the door kept opening and closing all night and it was loud and distracting.

Brought to you by orbitz

3 star rating
holiday inn
January 01, 2012

this is not a new building its a old days in that was closed and then renovated the staff told me. the rooms are very small and even though it is only been open for about 6 months the first room I was in had no hot water and the bed headrest was falling off the wall.

Brought to you by orbitz

3 star rating
Amazing downtown location
December 20, 2011

Beautiful hotel, excellent breakfast ,within walking distance to great shopping and next to the old Maple Leaf Gardens. Only complaint- very small rooms.

Brought to you by orbitz

3 star rating
Business to st mike hospital
October 28, 2011

One night. Adequate for my purposes. Walking distance to st. mike hospital. Very close to subway which is plus. Elevators were malfunctioning the am of check out which was bad for me on one of the upper floors. Most of staff were excellent.

Brought to you by orbitz

3 star rating
not what we reserved and paid for
October 27, 2011

reserved a king size bed, and got a very small room with 2 small beds. Not comfortable.

Brought to you by orbitz

3 star rating
October 17, 2011

This place really impresses you when you first walk through the door. A very swanky lobby, bar and restaurant. On top of the great service at the front desk, your expectations are set fairly high. With the knowledge that this place underwent extensive reservations not too long ago, I was excited to finally have a stay here.

When I got to my room, I was definitely disappointed. While the rooms... more

Brought to you by yelp

3 star rating
October 15, 2011

Living downtown myself and being a big walker/biker, you would think that I notice all the hotels around town more. But, since I'm never looking for a place to stay, I am amazed that a hotel exists in this space, when I get invited to events there.
This review is for the event/conference space. I have attended a few events here. There are multiple rooms available one floor up, and the... more

Brought to you by yelp

3 star rating
October 14, 2011

I rarely stay in Holiday Inns but it was a last-minute decision and just for one night. The hotel is in a great location for those looking to be near the Church & Wellesley area; nightclubs and restaurants are plentiful, and there are lots of places open very late to buy food, etc. The lobby was quite nice; the hotel is attached to a spa (though I am not sure it owns it), and there is a nice... more

Brought to you by yelp

3 star rating
Overnight Stay
October 10, 2011

A friend and I needed a place to stay overnight after enjoying the nightlife. The hotel was decorated VERY nicely, the rooms were clean, and the beds were comfy.

Brought to you by orbitz

3 star rating
Good Value
October 07, 2011

Clean new rooms with remodeled baths. Very close to subway--was easy to get to convention center and arena.

Brought to you by orbitz

3 star rating
Quick overnighter
September 25, 2011

Hotel was good although next time I would look to get a room away from the elevator. Location is well suited to transit and food and the hotel itself was very accomodating. I would stay here again if I were to do another trip like this. A very good deal! The only thing I found was the room was a little small, but comfortable nonetheless.

Brought to you by orbitz

3 star rating
Downtown Toronto
September 19, 2011

We were steps from Yonge Street and the subway, which got us everywhere we wanted to go. The garage is cramped and expensive, but this hotel is in the heart of the city. Ditto for the room. Good restaurants are short walks away, or several subway stops away. Buy a day pass, at least, to get around this huge city.

Brought to you by orbitz

3 star rating
August 30, 2011

this is the recently reopened Days Inn. It is priced very competitively, clean and friendly. they have a pool, a very convenient guest laundry and a nice bar. The restaurant serves up a good breakfast but if you are not into sweet, the lunch and dinner leave a little to be desired. In an effort to be different so many menu items seem to be served glazed, sauced or otherwise mixed with Maple... more

Brought to you by yelp

3 star rating
family vacation
August 15, 2011

Hotel room was a bit tight and parking charges was expensive. Not very family friendly.

Brought to you by orbitz

3 star rating
very good location,enjoyed stay
August 02, 2011

I had a good time during our stay

Brought to you by orbitz

3 star rating
July 22, 2011

Location, location, LOCATION!
This Holiday Inn is one block from Yonge St, steps from the Subway, and next to Maple Leaf Gardens, which will shortly be a great new retail center!
The rates are decent, and this is a step up from the average Holiday Inn quality.

The rooms are on the small side, but this is not a place for spending time in the hotel. The beds are comfortable, the TV is flat... more

Brought to you by yelp

3 star rating
July 21, 2011

Nicest Holiday Inn I have ever stayed in. We had plenty of room, it was very clean. Marble and tile shower with glass door, plenty of towels. Maid service changed our linens every day. The room also came with a safe and fridge. We will stay here again, great value.

Brought to you by yelp

3 star rating
Great Central Hotel to Gay Village
July 04, 2011

1 block from Church Street.

Brought to you by orbitz

3 star rating
Nice facilities - hidden charges...
May 23, 2011

The room was fine, but the two bed type they gave me, had small beds. Otherwise, everything was there, the housekeeping was perfect, the room service accurate. The breakfast buffet was average and expensive.I have bought a calling card to use from my room, to call in Europe and in the US. They wanted to charge me 1 dollar, for every time i called the FREE of charge 1-800 phone number, without... more

Brought to you by orbitz

3 star rating
May 18, 2011

This one's a toughie. First, if you're setting your expectations at the typical Holiday Inn level, you should probably up them. Second, if you took my first instruction and ran with it expecting a boutique-ified Holiday Inn, you should probably lower them.

The good news is that this Holiday Inn has had a facelift that makes everything look really shiny and swank. It's pretty central (says the... more

Brought to you by yelp

Business Description from the Web
English
May 24, 2013

Property Location
With a stay at Holiday Inn Toronto Downtown Centre in Toronto, you'll be minutes from Ryerson
University and close to University of Toronto. This family-friendly hotel is close to Toronto Public
Library and CN Tower.

Rooms
Make yourself at home in one of the 513 air-conditioned rooms featuring refrigerators. Complimentary
wireless Internet access keeps you connected, and... more

Brought to you by ian.com

December 07, 2010

This property features room service, a multi-lingual staff, a concierge and an exercise room. This property offers access for travelers with disabilities.
If you require five or more rooms, find group rates with HotelPlanner.com.

Brought to you by metroguide

All Rights Reserved © 2008-2020 Weblocal.ca