We had a Junior suite (1 bedroom with separate living room) which was very comfortable and perfect for a family with young kids. We really liked the wood flooring and the Palliser sofa bed was the most comfortable I have ever seen especially compared to the horror shows at most hotels. The rooms were modern and very clean. There was... plus

We stayed there for a few nights with our 2 teenage sons. The place is in great condition, quite new actually.
It is not far from Downtown Quebec, we were tourist. So a no hassle and no additional cost for parking was appreciated.
Close by places if you want a simple dinner.
The Aquarium is just around the corner, and... plus

Everything was as expected for a Holiday Inn; no surprises. A bit expensive; value for the dollar. Breakfast has improved since our last stay at the hotel in 2013; the food options in 2013 were poor.
The hotel is well placed for traffic into and out of the city. Shopping, restaurants, etc readily available.
Great service.
Room, executive room on... plus

We were stopping here overnight on a long car journey. We experienced good service and the hotel was clean and comfortable. The hot self service breakfast was included. The location was close to shopping centres and restaurants. We would stay again.

Very welcoming staff, swimming pool is really just a pound in which you'd expect red and gold fish to be crossing by you. Small rooms, breakfast really basic of all basics, no dinner on site. Only positive was being close to the Québec City for cheap price, but really that's all.
So, just good to sleep in. Don't expect more.

Hotel isolé du centre

Accueil courtois et efficace, bon déjeuner et bien organiser pour travailler de la chambre. A moins d'avoir une voiture ou d'utiliser un taxi, peu de choix d'endroits ou manger le soir.

ok

Found it strange that they have a large tip bowl predominantly displayed during breakfast. I have stayed in many hotels, especially in the Hampton chain, and this was the first time I have seen that.

Rapide

Hôtel satisfaisant pour le besoin. Près des accommodations et facile d'accès à Ste-Foy et Québec. Bien localisé.

Friendly staff , bilingual .Rooms appealing with wood floors easily kept clean & shining Full daily breakfast with lots of variety .Will definitely stay here again when visiting family. Hotel has easy access to various main highways.

This hotel is a bit distant from the old city of Quebec, and it isn't in a pretty area but it is considerably cheaper than most of the alternatives and an easy enough drive into the city, or onwards to tour in the area. Holiday Inn Expresses across the US and Canada have really upped their standards over the past... plus

What a nice surprise to go into our room and find hardwood floors. The room smelled fresh and was very well appointed. Modern bathroom and everything was exceptionally clean. There are two large malls very close by. Old Quebec is a 15-20 minute drive away but the price and ease of finding this hotel from the highway was well worth... plus

This hotel is a little tricky to get to but it is well worth it. It was really clean and the free breakfast was really nice. Reception desk were really helpful on directions and info. I would stay here again for sure. The wifi worked great also. Again, this hotel was very clean which is very important to me.

Stayed here for 1 night recently in Oct-14. First impression of the hotel as I stepped into the lobby was its modern and cosy feel. The room was clean and comfortable with free WIFI provided. Had read some reviews about the bad breakfast prior to my arrival, however, I thought the breakfast was quite good with a good mix of... plus

Good location if you're driving

Hotel very nice, excellent complimentary breakfast. Nearby freeways are a bit difficult to negotiate, so it's good to visualize with Google Maps in advance.

air condition or heater

heater already broken at first, and then air conditioning also broken , so the room's air was not circulate.

Great location

shuttle service to old city was not available as promised

Quiet hotel a bit off the beatem path

Beds were comfortable. I liked the wooden flooring. Lighting was as in most hotels excessive. It was glarry and did not shut off when there was no activity.

Easy access from highway.

It was a great experience to stay there. The staff members were very pleasant and spoke good English. Very quiet environment.

Nice hotel in terms of modern and clean facilities

I enjoyed the hotel room and modern and clean look of the hotel as well as the breakfast offered. However, I was disappointed by the pool that was referred to as a spa that was outside and still relatively cold. I also liked the included parking. I didn't like that they called us at 12:07 to ensure we checked out, we were already on our way out but at least give us 15 to 30 minutes before... plus

This hotel was easy to get to after crossing the bridge. It was outside Old Town but we found it a short drive into downtown and then parked to tour the historic areas.
The rooms were quite modern and clean. We appreciated the wood flooring instead of carpet. The free breakfast was a great way to start the day so... plus

new hotel

good value, close to highway, 15 mins to old Quebec city

Stayed here 1 night pre-cruise. Chose this property based on reviews. Good points include short cab ride to hotel. Very clean and new looking. Friendly staff and typical HI Express free breakfast. Fast free WiFi. A few restaurants close by and we got Dominos Pizza delivered promptly. Did not like squeaky beds. Extremely hot water in shower. Biggest problem and... plus

Outside the city, but close to many restaurants and lots of shopping. Old town and downtown are only 15 minutes away by car.
Breakfast wss better than expected based on reviews. They did have eggs, bacon, two types of sausage (I think one was a vegeterian sausage?), tater tots, pancakes, oatmeal (insant), bread/toast, pastries, cereal, other stuff.
About 1Km away... plus

Convenient location not far from the bridge as you enter Quebec on the 401 highway. Room was spacious and had all the comforts for a very pleasant overnight stay. Large car park. Small heated outside pool. Friendly staff. the hotel is on an avenue of new hotels 4 miles from the old city and port of Quebec. Taxi for 4... plus

We are a group of 4 ladies from Manitoba who flew into Quebec and stayed at this hotel for 3 days at the beginning of a vacation to NB, NS, and PEI and 1 more at the end. It was a wonderful stay. The hotel is obviously not very old and everything was very clean. We all appreciated the laminate... plus

Stayed 3 nights at this hotel in late September. Used it As a base to visit old Quebec. Very clean and fresh. Rooms are a good size and up-to-date. Hardwood laminate floors nice for a change. Continental breakfast provided but includes scrambled eggs, sausage and bacon. Close to highway and easy to find. Lots of other restaurants close by.

This is an above average Holiday Inn Express. Very different than the ones in the US! The staff is very friendly. The rooms have hardwood floors which I love! They are also very clean and spacious! Breakfast is above average also with fresh eggs, bacon, sausage, and pancakes! Will stay again!

Loved the room (we stayed in the new part but it was an extra $10), wood floors, very little noise, great sleep quality. Speaking English only no problem - the one lady on the desk did not know English simply waited on someone else while we waited for the bilingual person.
Breakfast was hot and even though the breakfast room... plus

This hotel is overall very nice. It is as good as it gets in this category. I really liked the room which has now hardwood floors, it is so much cleaner! There is a continental breakfast included, nothing special, but the breakfast area is clean and it does the job; the coffee was good.
The location is ideal being a... plus

Not your standard Holiday Inn Express. Great location, wood floors, contemporary design, very friendly, courteous, and helpful staff, a breakfast bar that will amaze you, and a free shuttle service make this a hard place to beat for the price in this expensive Quebec City. Plus, we have not heard any noise in the three nights we have been here... plus

This hotel is about 10 km from Old Quebec, so it's a little sucky to have to drive there and pay for parking, but at the same time this hotel was worth the drive and the saved money. The hotel was nice with a massive outdoor Jacuzzi, lots of options for hot breakfast in the morning, and comfortable rooms. Right... plus

Am very disappointed with this hotel. We travel a lot and realise what to expect with different chains. But when our daughter nearly eats mouldy toast we believe this is unacceptable. Then for no apology to be made or even a concern is terrible. I feel for the other people who ate there that morning as they too would have... plus

This newly renovated hotel is a gem. Replacing the carpets by laminated floor improved the rooms for the best. The hotel is strategically located if you are in Quebec City for business or want to have an easy access to the airport or the highways. The staff is dedicated and courteous which made my experience at this hotel a very... plus

Most of the time when I came to visit Quebec City for work ..I usually stay in Holiday Inn Express. Love the location even though its not in the heart of the city Why is that so? Firstly its very close to Quebec Bridge n Pierce Larpote bridge which is convienet for me and also there is a Target storr... plus

Room was nicely done with laminated flooring instead of carpet. Quiet. Easily accessed from Highway 20. Fairly easy route to old city of Quebec where there are marvelous restaurants. Breakfast choices were better than other places.

We stayed 2 nights for our anniversary on our first trip to Canada and we were very pleased. We arrived 2-3 hours before check in time after driving for > 11 hours and although they didn't have a room ready yet, they assured us one within the hour, which was delivered. They recommended a fantastic restaurant around the corner to... plus

Have read the reviews and clealy there is an issue. I am an IHG (Independent Hotels Group) Gold member so I stay at hotels a lot. This hotel severely disappointed me. Given the location (out of the centre) and the price charged (hotel control) then this does not represent value for money for the traveller to Canada who does not... plus

This is one of the BEST Holiday Inn properties I have ever stayed at. The service is superb, and the breakfast is fresh with the best food quality I have had from an Express hotel. Everyone is extremely friendly. The evening staff (2 ladies) that checked us in on Monday, went above and beyond. Also the fitness centre and the... plus

We were only 5 miles from Quebec City. What is so good about this hotel is they have shuttle service to downtown and no valet parking. The beds are pillowtop and really comfy, I slept like a baby. It has a refrigerator and free internet. The staff is friendly and the room was kept very neat. It is very close... plus

I stayed here for two nights on a business trip and couldn't have been happier with the hotel. The overall condition was very good and the customer service very friendly. The rooms have nice hardwood floors and the decor was modern. Breakfast was hot with the normal fare but was kept cleaned and items on bar was always full. Would... plus

i am giving 3 stars because it was a bit overpriced at CAD $213 for one room and another for more that we also had. The breakfast wasn't good at all as the eggs were kind of cold and there was no hash browns or potatoes, just ham/pork which i don't eat. Room was big though with nice mattresses and... plus

Best of three hotels we stayed inQQuebec. Going back again this fall. Great French restaurant next door. Free shuttle downtown. New rooms. Nice front desk people. Great American breakfast.Easy to find and get to if ur driving to Quebec from the south.

We had a suite in the new wing that was a contemporary design. Everything was new. The only problem was the floor was bare. There were no rugs. It was laminate wood flooring. Be sure to bring your slippers. The major issue I had with this hotel was the breakfast. I chose it over the Best Western next door because... plus

As an American tourist, it can be a little intimidating traveling to destinations where the locals speak a different language. The employees of the Holiday Inn spoke both French and English and made us feel very comfortable. The building must have just undergone a renovation because the entire hotel looked brand new. Very nice. The location was convenient. Not downtown,... plus

I have had some bad experiences in the past at some Holiday Inn properties and was somewhat skeptical to book here, but I'm glad I did and have since stayed multiple times! Rooms don't have carpet but engineered wood which is so much cleaner, as well the bathrooms are very clean! You will continue to have my business as long... plus

Just stayed at this place for 3 nights with my family and it was our first time in Quebec city I thought of sharing my feedback. The hotel is clean, comfortable bed and pillows, ...It's a typical business hotel ...Everything you'd expect in a 3 star hotel it has it...and I'd say it's at the top end of the 3... plus

We had a very enjoyable stay at the hotel.Good,clean rooms and very friendly service all round.Breakfast was good,and tea/ coffee available all day.Shuttle service to old Quebec was great.Only issue is needing to drive to restaurants.

Our family had a great stay. The staff spoke English and were very helpful with sightseeing ideas. We stayed in the new wing, which was clean, quiet, and modern. The key cards are easy to use, just hovering over the lock. Breakfast was good, but it is best to go early to avoid congestion in the dining area. The hot... plus

We had such a good experience here we stayed an extra night. The place was new and clean and the service was fantastic. The breakfast was more than suffice with cold and hot items. Location was off the highway with free parking. It's also near the old city 13 mins. drive and malls and mc D and grocery stores.. chez... plus

Two night stay July 18-19, 2014. Exceptional customer service skills at reception. Clean! Bathroom was spotless & the tub area looked brand new. Loved the flooring (no carpets!). Felt clean and room smelled fresh. The bed was comfie & noise proofing was excellent. Enjoyed the very clean hot tub. The breakfast was very good. Overall positive experience & would stay... plus

I have been driving for 2000km to get here. When I arrived my family and I were treated like kings and queens and we do not speak French. We left after three days to continue our travels. But once we spent a couple of days elsewhere we decided that we already had the best and travelled back to wence we... plus

We recently spent 3 nights at the Holiday Inn Express, Quebec City. When booking our accommodations, we researched all of the "top" hotels in the area and found most of them lacking some of the things on our (we thought) simple wish list: reasonably priced breakfast, free wireless, in-room refrigerator, free parking, close to Centre-Ville. At first glance we thought... plus

We had a wonderful experience at Holiday inn express.
The hotel has a new section with brand new rooms. We stayed in the new king size room and we love it ! It’s clean and contemporary.
The free breakfast is great and the staff were all very pleasant and helpful.
The location was excellent. It is an easy drive to... plus

My husband and I stayed two nights in one of the new rooms. Great king sized bed with new linens. They had the most comfortable pillows I have ever used. I wish I had those at home. There were a little problem with our room, every once in a while the A/C would trip the breaker and we would have... plus

We loved our newly renovated king size bed room. It was very modern, clean, quiet, and with a very comfortable bed. The renovation was over and there were plenty of parking, new pool (we did not use it) and a nice decor. There was a good breakfast selection, including make your own (press a button) pancakes, eggs, sausages, bacon, hash... plus

Stayed over the weekend with my family. Second time at this hotel. This time we stayed in the new section. Ask for the new suites, the large one with kitchenette! It's very spacious and has a pullout couch, perfect for families. They also have an outdoor heated spa, just big enough for the kids to have fun... And to top... plus

This hotel is average for the price you pay. It is not conveniently located for the tourist attractions. It is about a 20-30 minute drive to Old Town Quebec. It is next to a major highway but the road noise is non-existent if you are on the back of the hotel. The main hotel areas need a bit of cleaning... plus

Phew... lucky for us construction has been completed, else we're afraid of the noise and inconvenience. Hotel room is very big, with soft comfortable bed and pillows. Being an express, the pool is tiny and breakfast is on the go type. There's a vending machine just next to the lobby for a quick night snack and a soda. Overall we... plus

This may be a good place to stay once the construction is complete, but for now it should be avoided. Parking lot is basically non-existent--just gravel, with instructions to cross the gravel and park on the pavement next door. Choice of walking back or, "a van will pick you up." The van turned out to be unmarked with a non-uniformed... plus

construction made it a terrible stay

I've stayed at this location previously but unfortunately this time around, due to the construction, I had to stay at a different hotel.
i was okay with the construction until one day they decided to not have any parking at all and had all the guests park on a different location. The parking wasnt too far from the hotel,I walked... plus

I stayed at Holiday Inn Express Québec last December and I enjoyed it!. Nice, modern, clean room. Very comfortable beds and pillows. Enjoyed breakfast in the morning! Personnel was attentive to my... plus

Weekend getaway

The rooms are very spacious and clean. The hotel is updated with modern design. Staff very friendly. Bus connection to Old Quebec is good and $3 per ride, however, it is outside and if you miss the last bus at midnight you are looking at a $40 cab ride.

Great place

We were able to book tours from the hotel and were picked up and returned to the hotel. The staff was friendly and informative. Good breakfast selection. The only drawback was no restaurant within walking distance. There were restaurants a short cab ride away. Very pleasant stay

Pleasant stay in Quebec City

The hotel is located far from city center but it's 15 minutes drive from old city of Quebec. The plus is the free parking and the shuttle (fee apply) and / or public transportations that are available in the area. The hotel itself is fully renovated and nice, even if small (with plus and minus of that). Breakfast is fair. Room was fine and clean (not really large but not too small).Pool is not... plus

Spotless and convenient

Spotlessly clean, extremely comfortable bed. No carpeting--good for those with allergies I think, and the floor was super clean. Great choices at breakfast--both hot and cold. Convenient bus to Old Quebec City almost across the street...just 15-20 ride and comfortable and inexpensive. Free parking for the car at the hotel. Courteous and helpful staff. Tourist information center is across... plus

Practical location

Not close to the old town, but convenient tourist info and bus stop just across the street. Leave the car at the hotel, avoid downtown parking nightmare, and ride the #400 bus line all day for just CND $3. About 20min ride to the old city.Free ecolobus shuttle up & down the city from there.Smart deal.A 10 min walk to few choices of dining places around. Breakfast can be crowded with waves of... plus

My review of Days Inn - Quebec West

The staff is fully bilingual and very efficient and friendly. The room was outstanding, comfortable and clean. However the public transportation system that takes one to the center of the cioty is slow and uncomfortable (totally full buses). There was much construction in the building that made the visit somewhat uncomfortable as well.