Poor service

-Our reservation was @7:15pm and to be seated @7:30pm. No problem to wait 15 mins.
-We had a table with a grill pan which was very tight for 6 adults and 2 kids.
-We had a 3 years boy and we needed to make clear in front of his area because he would make a mess. But, servers were keep bringing dishes to that space. It is not good idea, even there is no space on the table.
-The server should... more

Great food

The food was great. The Spring Menu was an awesome value. The service was good.

Its located UPSTAIRS

We almost drove past this place, not realizeing that the restaurant is located on the SECOND level, next door to IHOP.There's a late night happyhour. We took advantage of the lowered prices and ordered a medley of everything.The wait staff was great in the beginning but toward the end of the night, we had to find them for the bill. They also had to be asked to change our grill. I'm giving them... more

As good as It Gets

The food is good and service is excellent

The server was a trainee and she was very friendly and offered way better service than most typcal Vancouver servers. Yes I am talking about all those annoying hipster waiters in Yaletown and Main street!
The food was very tastey and brought out quickly. This is the type of restaurant that you will make a habit of going to frequently.

Good food with poor service!

The BBQ meat is fresh and delicious, but the waitress is too busy to serve us. Our waitress introduced herself and helped us for ordering the food at the beginning. However, after all the BBQ dishes arrived our table, she ignored our needs at the rest of the time, such as changing the iron grill, refill the drinks, and bring out the desserts. We complained to the manager, and he found another... more

New restaurant - Worth trying

Tried this new restaurant recently and both the food/service are decent. I'd say it's definitely worth trying for those who haven't. One complaint is that the complex parking underneath the restaurant is pay parking and is also not reimbursed by the restaurant. What makes matters worse is that the rate is $4 an hour (I guess due to location).

First Time HIt

I picked this restaurant because my wife is Japanese and we both like barbecue, Korean in particular. This was great; service was just right and everything cooked to perfection!! (heh heh) The price was good and the atmosphere vibrant and the staff took care of everything very well. Will go back again!!

Vday dinner

I've been to both location of Gyu-Kaku. The one on Broadway seemed to serve in smaller portions. The overall experience was pretty good. The food and the service were good as expected.

Awesome yakiniku!

Awesome yakiniku place! enough said.

this place has amazing food and service!! the BBQ on each table makes the whole experience a lot of fun!

Amazing Service and Food

First time dining at this restaurant and I'm very impressed with the overall experience. The service staff were all very friendly and smiley. Our waiter Kevin was very attentive. All service staff made sure our dinner was perfect. Food was flavorful and delicious. I felt very welcome as a customer.

Good but downtown is better

We usually go to the downtown location but as it was closed for maintenance we decided to give Broadway a try.
Notable difference: the seating is more traditional, but we prefer the more private and cushioned booths downtown.
Food presentation tries to be more elegant, but it really isn't necessary - a sauce is supposed to come on the side, not draped all over the plate.
Overall, the experience... more

Yakiniku comes to West Broadway

Gyu Kaku's 2nd Vancouver location is in part of the huge 2nd-floor space that was once the Rugby Beach Club (IHOP moved into the other half back in 2011). They did a nice remodel that feels modern and intimate. I went with a friend during the 1st month after it opened in Dec 2013. The young staff were energetic and helpful with menu choices and cooking tips. The Meat Lover's Course for 2 and... more

Excellent service! Good food, nice area.

staff following manual

This is the new restaurant on Broadway & Oak. Despite being regulars, we couldn't get reservation at the Nelson restaurant (ichigoten), so went here. Only open 15 days so waitress was annoying dropping off plates and telling us how to cook meats. I'm sure she's following management's instruction / training but every time interrupted our dinner conversation. Another example was when one of the... more

Amazing everything!!

This place is at the top of the list. We went for a birthday dinner. Gyu-Kaku is the BEST in Japanese BBQ. The food is to die for, the quality is impeccable, the service is world class!! Getting to cook your own cuts of meat is a unique experience and adds fun to a special evening. Will definitely be back with friends.

Great Japanese BBQ Restaurant

Food is good. Meat is very fresh, but the dishes were came out very slow. The kitchen should hire more chefs to help. Otherwise, the service is good too.