Kid Friendly fairly good food

Fairly authentic Italian food. A downtown feeel in the neighbourhood.

Constant Interuptions

Great service and customer attention is important but being constantly Interupted is altogether different. The waiter(s) Interupted our conversations more than 2 dozen times - ie do you want this - can I get you that. Surely they could have waited for a pause in the conversation before talking.We were going to tell the manager but decided not to.Most disappointing.The food by the way - was only... more

Feidutedute's review

It was my first time visited at Fraticelli's Italian Grill-Richmond Hill.
The waiter Ken (funny hair) was amazing! He was observant, smiling at all times and polite.
The pasta was steamed HOT and delicious.
The bread was warm and soft, nice touch.

Not impressed.

The food was nothing special especially for the price. Lobster pasta was awful and tasteless. Food desperately needed salt and seasoning. Chicken parm was dry. Bruschetta was over powering with garlic. The food has gone downhill big time. I will never go back nor recommend it to anyone. Such as shame as the staff was great and it's a cute place.

Great Meal

Dined here last Saturday night had an excellent experience. The server was very knowledgeable and made great suggestions based on all of us being vegetarian, she also recommended some great virgin cocktails. Food was very fresh and came out piping hot, portions are big so keep that in mind we probably could've shared the pasta or pizza. Overall, great first experience we will be back!

Amazing

I loved the attention. The service was impeccable Very attentive. It was a no rush experience. It felt very homy

Excellent Service!

As always, the service, food and atmosphere is superb. We have been going for lunch at Fraticelli's almost every Friday and we specifically ask for Ken as our waiter and remembers everything we like and how we like it. Can't say enough.

Nice Restaurant

It was an special occasion inviting my mother in law, her sister and my wife. We had an excellent night with a great dinning, we were happy and the service was very good.

Decrease in value

Been a regular to Fraticelli's since they open. Even though they've changed the menu a few times, the food quality is still up to standard. It's understandable to have some increase in prices but at the same time, they also tremendously decrease the quantity of food. Very disappointed!!

Dinner

We are a family of five adults that had dinner at Fraticelli's. We came early for our reservations; but, were promptly seated. Although the server was very attendant, the order took almost one hour to finally arrive. Also, a few dishes were forgotten and the server had to be reminded. The dishes were good and the portions generous. However, the butternut squash ravioli were excessively sweet... more

Amazing service and food

We have been visiting Fraticelli's for quite some time now as a lunch spot on Friday's and the service and food has been exceptional. Ken is amazing and we keep asking for him now because of his great personality, attention to detail and remembers what you order. You sometimes don't even have to think except of course when we want to throw him a loop and order something totally different.He's a... more

Italian Dining

Not your tipical eatery. Had the Italian Wedding Soup to start. Small portion for the price and over salted. Mains were a decent size. Had the veal parm and was served with pasta but no veggie on the side (maybe there was one that could be purchased but weren't asked). Nothing was outstanding.

Was here for 2 special occasions - to celebrate my wedding anniversary & an early Father's Day. Our server was very attentive in giving us refills on our soft drinks. My son loved the crayons & the kids' menu. Reasonably priced. $6 for a pepperoni pizza and an apple juice. I had seafood risotto, a special feature on the menu. It was alright. The seafood was fresh; however, I didn't think the... more

Bad timing for our visit

Had we known there would be a party of 40 there for a First communion party, we would not have chosen to book my mother-in-law's 71st birthday dinner there, however they chose not to inform us and we had to wait close to an hour for our food. The waiter was super apologetic and so was the manager, yet they didn't comp us anything but the dessert that we didn't even order for the birthday girl.... more

Delicious Food & Great Service

Pleasant atmosphere, our server was attentive and helpful and the food was absolutely delicious!

Exceeded expectation

The food was excellent, from the bread and oil to my rare top sirloin, done to perfection.

as usual.....

...a wonderful dining experience....fantastic waiter, Matthew, helped a lot.(I'm allergic to gluten & he was soooooooo helpful to me.)

Always good

For a business lunch it is the perfect place. Good food friendly service and a nice atmosphere. Never disappointed.

Great service - food just ok!

When I initially booked this restaurant I thought it was an old style Italian restaurant. It was more like a modern day Alice Fazooli's. The caesar salad had no flavour, kind of watery but the rest of the meal was ok. The server was kind, polite and went out of her way to provide very good service.

Mother's Day 2014

Good food,the service was excellent and prices reasonable for a nice evening out on Mother'Day.

Good Experience

We were looking for a good Italian restaurant as we've been disappointed with restaurants in our neighborhood. We've now been to Fraticelli's twice and both times the food was very good and the hostess and servers very friendly and attentive. If we had any complaints it would be that the noise level with small children was annoying and distracting. We would try going later in the evening to... more

great time

My family and I had a wonderful time at Fraticelli's. Good was delicious and we inquired about booking our daughters communion there as well

Review

Food was excellent. Love that we got complimentary appetizer because it was out first time there. Waitress was great

Great spot!

Fraticelli's was a great restaurant! Food was delicious and amazing but the ambience was what we actually went for and they delivered! We were there for hours, weren't rushed at all and our waiter, Clint, was exceptional! I would highly recommend this restaurant if you're looking for somewhere to have a lovely, chatty meal. Though it looked like they could do things quickly if you wanted too -... more

Great night out

We went with some family and had a great meal. Our server Sydney was amazing. The food was very tasty and portions large enough to share. Will return!