This is hotel is very convenient location wise.

We had a good stay in this hotel. We need to travel in the Greater Vancouver area and this hotel is easily accessible going to Burnaby, Vancouver, New West and Richmond.

3 out of 5

Air condition is too noise, breakfast is cold , Is too simple , not too much choice even cost more than $10.

Great hotel for the price

Very nice room with two comfy beds. I was pleasantly surprised at how nice the room was for only $69/night. My only complaint is that the room had a very strong smell of air freshener. I called the desk to ask where it was hidden so I could remove it but she didn't know. Opened the window and it was ok after that.

Nice hotel, easy access off the TransCanada hwy.

The stay was comfortable, however the people staying that night were very noise. Talking loud in the halls and could hear movement in the room above.

Nice hotel

We were travelling back to Calgary from Vancouver & wanted to cut a bit of time off the trip by staying in Surrey for our last night. The hotel was full so we did not get the room we had reserved - we got an upgrade to a suite. I would have been happy to have this room the whole time we were in Vancouver! There was only one queen bed but the sofa folded out to a bed for my daughter so that... more

Good deal for the money.

Room was clean and comfortable. Furniture old and beat up, would have appreciated a better mattress, but then again it was a good deal for the money.

Fine

Fine, staff was pleasant. It was a convenient location for us

Very comfortable

The sink tap and the shower lever both needed repair. We were still able to use them but the shower lever was loose and took some adjusting to get the right temperature. Staff were great

easy access

Overall good stay, clean and quiet.

Good value for business stay.

The hotel was fine but when I went in they did not have my Expedia check in or any record of my reservation. The guy was good but it took 15 minutes to confirm. Big dirt stain in carpet but otherwise just fine. Could not charge my breakfast to my room which was odd. Great value.

I night in surrey

Good hotel. Clean, comfortable beds and great little restaurant atached.

Not my favorite

Room was not as clean as it should be...tub had hair in drain and a cap from toiletry. Bed was hard, lumpy and pillows had seen better days.

Hotel sollte renoviert werden

Not what I thought

My daughter and I went into town for a couple of nights. I thought this was going to be fine. We couldn't find it, when we checked in the room we were given smelt like someone had just done a major work out. We went to front desk and was given a different room,but it took about 20min for the girl to figure it out. They had us down for 4 nights instead of 2 and had our name wrong. There was only... more

There is a nice pool and hot tub (outdoor).

We asked for neighbouring rooms so we could be close to the grandkids and they accommodated that request. But, I think they threw together a room that was under maintenance for us since the ceiling fan cover in the bathroom was on the floor, the bath mat was a ragged bath towel and while there were coffee supplies on the counter, there was no coffee maker (I NEED my morning coffee). We were... more

Just fine for a short stay

Our stay was just one night and if traveling in the area, would stay at this hotel again.

Value for money

Very clean... Lift was out of order

Good price and close to Vancouver.

Good stay for three nights..... Microwave and small fridge in room.

I you had to drive anywhere to do any type of sigh

I picked a hotel that had an outdoor pool, picture looked great, very disappointed. Pool was in the shade,no lawn chairs, hot top didn't work, our beds were comfortable, the shower was a joke,just a trickle.

The area was pleasant

The stay was alright. The room was clean and roomy. The only issue I had was that the front desk. First, they took over 10 min before someone showed up to check me in. Then two of the staffs were getting irritated with each other. Finally, they kept on saying that I was booked with Expedia.com when I was booked with Hotels.com. Besides that, I would stay here again.

Some people at the front desk were RUDE! Rachael was really friendly and helpful. However, there were a few of the caucasion ladies at the front desk who were rude. When asked questions, they didn't quite answer our question, and didn't even bother to help us solve our problems. They basically just shrugged us off when all we asked for was a map. They just said they didn't have a map, and end... more

Nice hotel, friendly people

This was a very nice hotel. Staff was friendly. Had a few issues but staff was very accommodating . Will stay at this hotel again:) kids enjoyed the pool and the hotel restaurant was decent to eat at. Cleaning staff was very friendly aswell!

One of the worst service I've ever had

On the day I was going to the hotel, I was asked on the phone if I would relocate to another Coast hotel which is 20 minutes away and 1 hour from Vancouver. I booked the hotel one week early, there's no reason I would be willing to relocate to somewhere remote on the last minute. So I said no, and it seemed it's OK to reject. But when I got to the hotel, after a 3 hour driving from Seattle, I... more

Review of STAFF ONLY

This review is a reflection of the STAFF ONLY. I wont get in to the details of my stay, as they are between myself and the hotel staff. The GM heard my problem, and dealt with it professionally and promptly. Its not often you find staff that will go to the lengths she did to rectify a situation. I feel... more

Great Location

Pros:
Great location.
Ok room (suite). Average.
Friendly staff.
Very good gym for a hotel of this size.
Decent price.
Decent dinner (and price) at the attached pub (White Buffalo).
Comfy bed.
Cons:
Very very poor kitchenette. No range, no pots or pans, no can opener. Only a fridge, microwave, sink. No table. Minimal plates etc..
Very dirty outdoor hot... more

Beautiful place close to everything

First and foremost, wonderful front office staff, make you feel welcome as you get in. Interiors well made clean room, noise free. We will definitely stay there again if and around the area.

Stay was good except the restaurant

The stay was good but not too much impressed by restaurant

Clean quiet good hotel

Nothing bad to say. Pool and hot tub were ok. Restaurant next door was decent with 15% off hotel guests Clean quiet affordable. Was a little far away from downtown but if you pay the toll on the bridge it makes the drive a lot faster.

front desk not helpful

Stayed on the night of 7/5/2014. The front desk guy kept on asking personal questions: where were you original from, what do you do, how long have you been here, which part of the country were you from? Understanding he was trying to be friendly, I kept my patience. Ten minutes after moving my stuff into the room, I came back to the front desk. The same guy asked: are you checking in now?... more

goed hotel

Geen topper, maar wel een net hotel met vriendelijk personeel. Ligt op circe 30 km van Vancouver en is dit was een prijsbewuste keuze voor een familiekamer (4 personen). Er is een gymzaal en een verwarmd buitenzwembad. Geen mogelijk tot ontbijt in het hotel, doch er is een aangrenzend restaurant (10 à 15 CAD$ per persoon). Als je niet de groote luxe wil is dit een goede keuze.

Nice Hotel convenient

Heading to Vancouver hotel was located en route and was 30 mins to the city via our vehicle. Comfortable and clean.

Equipments old

No ice machine on the first floor, waited 4 hours to get extra amenities(toothbrushes), air conditioning is old school and not very effective.

Good location and price. Room is clean and quiet area. We wanted to stay 2 more days but they are sold out. We'll. be back to this hotel.

nice hotel book because it had a pub it was closed

dissappointed book the hotel because of pub and it was closed at 10:00

My stay

The hotel was located in a quiet place with easy access to major roads, and close to the mall and other places. My room was clean and spacious enough for me plus my bed was very comfy!

, July 4 & 5. 2014 We enjoyed our stay at this hotel. The rooms were clean & roomy, Bathroom clean. Beds comfortable. Staff friendly. We would stay here again.

pt

Great price Free parking Very clean And quiet

Nice hotel & a good value

The hotel is well kept and the staff was very helpful in giving me the information I needed. The room layout was nice and very clean. Bottom line - I would stay here again.

Great Hotel and Staff

After the online company called Reservation Counter messed up my reservation with Coast Surrey Guildford Hotel, Jonie, the General Manager, helped correct the situation right away. She gave me and my companions the same rate online and even upgraded our room. That's customer service! The room was very nice and clean and the staff were friendly, courteous and professional. I... more

Good value for the money

Got into this after a bad experience from another hotel . Front Desk lady was awesome helping us get in. Newly renovated and clean. Nice attached pub with good food. Breakfast buffet was good and nice staff.

Excellence

I stayed here - GREAT rooms and free breakfast which was amazing. It is very central, yet the traffic noise is not an issue. Staff were amazing - I broke a tooth and they got me all the information I needed to get to a dentist.

great stay

I have rented their meeting room for a corporate meeting and everything went smoothly. My associates stayed at the hotel for 2 nights and were pleased with the hotel staff and the sleeping rooms. A complimentary breakfast was included in the rate which was a surprise as it was unexpected. I will be having another event in Surrey and would... more

Great experience

Stayed at hotel May 6 thru May 9/14
Staff were incredibly friendly and professional.
Jonie (manager) and Charnveer (assistant man) were very accommodating
Rooms were clean ,they have a brand new gym that is first class .
Also added new restaurant that is attached offering good food.
It was also very convenient for doing my business in Vancouver,hotel just off... more

Coast Surrey Guildford Hotel for team stay

We booked a total of nine rooms for a baseball team & coaches. The hotel itself is great - friendly staff, clean rooms, etc. We had sent a room list beforehand, and the front desk had it (mostly) under control. They were somewhat short-staffed both on check-in and check-out, but they were reasonably good at it.
The one negative of... more

superbly disappointing

Got no sense of genuine hospitality, did not feel that the hotel desired to accommodate it's guests, or cared sincerely about their comfort or experience at the place, but rather simply wanted to bank their money. Too bad.

Positve Stay

Search: coast surrey guildford hotel surrey british columbia
I have stayed here last year and did not have a satisfactory stay due to the closure of the pool and the restaurant. I called the manager of the hotel, Jonie Tee, and she was very empathetic and said that if i ever do come back to surrey, to give her a... more

Shabby

I found the room worn, shabby and none too clean. When anyone walked in the hallways, it caused the room to vibrate as if with a small earthquake. The phone was locked and the desk clerk could not seem to unlock it, forcing me to make a necessary long distance call on my cell. there is no breakfast and since... more

Clean and good location

We stayed here (family of four) at the beginning of july for trhee days. The hotel it's located in a safe area and it's very clean. People at desk were always polite an our double bedroom was always clean and spotless. Overall nothing to complain. Nothing but one thing. Breakfast it's not served but we knew it and considering the... more

Great bang for your buck

It's a little bit out of the way and basic to be sure but at around $70/night you can't ask for much more from this hotel. The room was on the small side but clean and came with a microwave and mini fridge and perhaps most importantly, a very comfy bed! The bathroom could've been bigger but the shower had... more

Excellent hotel

We stayed here with our baseball team. Great place , friendly helpful staff. Excellent hot breakfast in the restaurant. Outdoor pool and hot tub is clean. Will definitely stay again!!! Easy access to trans canada hiway.

Quiet, hidden, great service

When we first arrived and checked in we were given wrong room, which was corrected by staff. The second room though had an old mattress which was h@!%!*n the back. I talked to the front desk, the attendant assured me my stay would be most comfortable and found us another suite. All sincere and understanding with a smile. The... more

Awesome hotel and customer service

it was a great stay with my wife it was our first trip to vancouver and staying in this hotel definetely will be back, special mention to Rona she's so awesome and great customer service. She went above and beyond giving me and my wife all the info we needed and just a smile of her face makes us feel... more

Will not go back

I travel a great deal and this hotel did not meet my expectations at all! First, The location is very far from any tourism place in Vancouver. Second, I have never been to a hotel which when you call the front dest from your room, they choose not to answer (while someone was at the desk and not busy at... more

A nice surprise

My daughter and I recently stayed at this hotel while attending a family wedding. Various family members were also hosted here, and we all felt quite satisfied with this hotel's service and accommodations.
We had the least expensive room, and it had two queen beds, was clean, nicely decorated, and convenient. Our window faced a lovely forest arrangement that did... more

Cold hot tub-lame excuse

We chose this hotel because it was near the freeway, pet-friendly, had secure underground parking and had a hot tub and pool, something I was looking forward to after a hard day of moving a family member. The room did not have any access to the outside as one reviewer said, and there was a lot of noise from the... more

Great value!

This was the best hotel we've encountered on our trip, wish they were all this great a value!

Great value!

We have gotten everything we needed. Good breakfast and safe underground parking. There was no safety deposit box in the room nor at the front desk - that was a bit inconvienient.

Great location

I arrived by bus. The stop was right in front of the hotel-Great location. My grandkids were most interested in the pool & gym, so that is where spent most of our day-Pool was a fair size but not too deep. (5F)The jacuzzi had good temperature & strong jets-I enjoyed sitting in there. Our curtains in the room were broken so I called the front desk & the gal came right up & fixed them - she... more

one night stay

very good hotel- would advise others to stay. service was good, clean and convenient
staff was very helpful and breakfast was excellent.

Great hotel

My husband and I stayed at this hotel on our way home from the Vancouver Airport. It is a perfect spot to overnight before continuing your journey home. The hot breakfast was great , and the beds were so comfortable. There is also pet friendly with rooms on the ground floor with easy access to the grassy areas.

Family Stay

Our Daughter was married this month so we had a lot of family come into town. We chose the Coast Surrey Guildford because of the central location and the convenience of being off of HWY 1 and breakfast being included. All of our family members loved their stay especially the flat screen televisions in the rooms. Whenever we have family... more

First and last time I stay here

The rooms were average besides the funny smell coming from the bathroom. It was also a small room for two queen beds and a small bathroom for two adults and two toddlers. The pool and hot tub were dirty with debri so we asked the front desk if someone could clean them. The girl at the front said she will... more

Adequate hotel for short term stay in Surrey

Everything was adequate, if not lackluster. Breakfast was bland one morning, but better the next. Surprisingly good coffee, both in room and restaurant.Common hallway areas were smelly.Key cards didn't work on first try so had to get them reprogrammed. Also the key to underground parkade didn't work, necessitating another reprogramming.Hotel met our needs, but probably wouldn't stay more than... more

Tremor hotel

Stayed in the hotel in 4/12. The room was close to the elevator- every time it was activated the room shook, first we thought it was an earthquake or something wrong with our bodies ,but we figured it out that it was the elevator!!!!
It appears that the beams of the construction of the room was are connected to the... more

Good spot for access to Surrey Guildford area

The hotel is very convenient to the 401 freeway and only a few minute's drive to lots of restaurants and amenities. The ABC restaurant onsite is good for a filling meal. Staff was very friendly (especially the morning breakfast crew). We elected for a one bedroom junior suite with a queen bed in the bedroom.
Good things:
- Free and... more

Average hotel with the horrible breakfast area

The hotel was converted from Ramada and it is seen in everything. The lobby area was renovated and now looks good and fresh. The staff was friendly. Other than that it is a typical 3-star hotel. Nothing to remember. What I didn't like was adjoining doors between rooms. And the second thing is an embarrassing breakfast area. You need to... more

Perfect Xmas Stay

We got the Premium King Suite on Expedia for a great deal. The bed was so comfortable, with several pillows. Two flat screen TV's and a gas fireplace made this very relaxing. The staff were very accommodating as we needed to switch to a "dog friendly" room for the 3rd night.
While it was what not the same without the... more

Great hotel

Stayed one night at this lovely hotel when my vehicle broke down in Surrey. All was good! Room was spotless and very nicely furnished. Plenty of pillows on the bed, which I love! As you can imagine it was a stressful trip and the room was warm and inviting and perfect for de-stressing. The rooms were absolutely sound proof. The... more

A good place to stay

I was in Surrey for a very stressful business trip and being able to come back to my room at the Coast was a respite, especially for the price...what a great deal. I don't know enough about the area to know if it was in a good location, but it was near the 1 and King George's Hwy. There is... more

Excellent service

The service was excellent; staff were very courteous & accomodated our requests.
Would definitely consider staying here in future.
.

“I was extremely pleased with this hotel. It exceeded my expectations in comfortable beds, quiet, clean, great workout room, pools were nicely heated and kept clean. Most surprising was the excellent free breakfast at the attached restaurant. This hotel was amazing value for the price! I would recommend it to anyone and would stay there again!”

Clean hotels, friendly & helpful staff, and great breakfast.

Very nice, polite, helpful staff that printed out several computer generated maps for me. The breakfast was partically good and complimentry. I would reccomend my friends and family staying here.

I felt like the IKEA commercial lady "start the car

I couldn't believe the value we were getting for the money spent! The room was lovely, everything was very clean. The breakfast was included with the room and they provided meat, eggs, potatoes, waffles - not just a continental breakfast. The staff were all very helpful and pleasant. It appears out of the way but it is not. 4 blocks... more

Very pleased

We were pleased with the hotel and impressed by the friendly and helpful staff.
Would stay here again - very convienient location.

Good place for the area

Stayed here 3 nights in July. We had a quiet room at the back. Good location for TransCanada and walking distance (10 minutes) to Mall. Took about an hour on local transit (bus & Skytrain) to get to downtown Vancouver but it was better than driving/parking. The tub took hours to drain and it wasn't fixed even though we notified... more

Great Value

We booked our stay through Hotwire and we were so pleased with the Hotel. The staff were exceptionally friendly and helpful. The room was very clean with all of the amenities that one would need. There is also a pool and gym. Large shopping mall close by. Bonus was getting a buffet breakfast included, as well as free parking and... more

A great choice for a Surrey stay

The Coast is an affordable, attractive, and friendly facility. We got a good rate by booking on the internet, and the rate includes the buffet breakfast in the adjoining ABC Country Restaurant. We stayed in a spacious one bedroom suite. The location is convenient, just off of the Trans-Canada highway. The staff is attentive to detail and gracious.

Relaxing and Fun

The service I experienced at the hotel was impecable and the staff was very helpful. The rooms were clean and inviting, and everything worked perfectly. Location was average. There was also a mall and restaurants somewhat nearby. What I liked the best was the price, great value. Didnt much like the construction around, good thing its temporary. Looking forward for... more

Lani, your the best

I was so happy with my choice to stay at The Coast Surrey Guildford Hotel. My room was beautiful and we were taken care of so well while we were there. I cant wait to take another weekend and drive down to the Coast and have another amazing relaxing weekend at The Coast Surrey Guildford.
Thanks For Everything Lani... more

We loved it and we will be back for sure

We called around midnight and were offered the last room available. The Desk Clerk was so courteous and helpful. The hotel was immaculate and well maintained. We were happily surprised when we got to the room... it was a suite with a king size bed and nice big bathroom. large private balcony looking out onto lots of beautiful trees. It... more

very clean,new classy renovations, great price

For one week I was the guest in this hotel and can only congratulate the new ownership for a job well done. Guest service was super, very friendly staff. The pool was open and I enjoyed using it. The rate, including a conti-breakfast, was very good.
Thank's to all Coast staff in this hotel, to make me feel like being... more

Long Time Guest of this Hotel

I have been driving truck for many years. We have been using this hotel for quite some time. I have seen many things. The last few months I have been most impressed with the new management and the professional way the hotelis now running. I think we should comend the new General Manager Laurie for all of this. We were... more

Excellent Hotel

Stayed here for a single night in late January. It's no longer the Ramada but a Coast Hotel. The lobby was empty as they were renovating & there were still some old Ramada logo's, etc, around
I paid 75 bucks for a room with two queen beds. The place was immaculate inside and had a large flat panel TV. When... more

Good Value in Vancouver Surrounds

you need a car in this hotel if you want to see Vancouver, but it was great value for money. Quiet location, great big rooms, nice small retaurant. not great front desk staff, but we didnt really interact with them much.
they gym is awful, but it is in a nice area so i went for a run.
the pool/hottub... more

“The only explanation I can come up with about the dirty women's socks at the bottom of the bed is that they did not change the sheets. During the night I woke up and was stretching out when I felt something at the bottom of the bed under the covers. I pulled it out to find a pair of dirty women's socks. This is the only time I have been disgusted with a hotel. As an airliner pilot I stay in a... more

“There was no ice in the ice machine. No shampoo or soap in the room. Coffee grounds in the coffee machine. We have definitely stayed in better locations--- BUT the staff were very friendly and wanted to correct problems. They could not, however, change the color of my hair post-jacuzzi, which is now a lovely shade of green.”