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24 Glenhurst Road
Richmond Hill, ON  L4B 2C8

(416) 315-7562

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What the community has to say about 5 Star Cleaning & 24/7 Water Damage Restoration

Information from the business
English
May 30, 2013

Specialties

Five Star Rug and Carpet Cleaning & 24/7 Flood Emergency Company in GTA, has been providing services in Flood Emergency, Water Damage Restoration, Fire, Smoke and Trauma Damage Clean Ups, Rug Cleaning, Rug Repair, Free pick up and Delivery, Carpet Cleaning, Scotch Gaurding, Stretching Carpet, Stain removal, Odor removal, Spot Removal, Duct Cleaning, Drapery cleaning, excellent... more

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Reviews [68]
English
5 star rating
Kathy October 27, 2015
rug cleaning and repair services

I used 5 Star cleaning rug cleaning and repair services. They picked the rugs and dropped them off for free and it took 5 days to get hem back. The cleaning result were very impressive. We very very happy with their rug cleaning services. I would like to share my review and very positive experience with others.

5 star rating
Linda Lee September 16, 2015
flood and water damage restoration and repair by 5 Star clenaing

Great. professional and very quick water damage services from Bob and his crew at 5 Star Cleaning.
Our basement was flooded by broken pipe and most of our stud got wet. I found this great company online and called them up. Their customer and restoration services were great from the time of our call, estimation to restoration and repair. We had our basement back to better than before in 5 days. We were very happy with their services and we will use their cleaning and restoration services in future if needed and also recommend them to our family, friends and others.

5 star rating
Juillian August 13, 2015
Basment floodeed, wet carpet and rug clenaing , repair water damage

5 Star dry all crew were very punctual, professional and friendly. They were very considerate and polite in dealing with our flooded basement, drying, cleaning, disinfecting, and installing new under pads. They took out our rugs to be cleaned at their plant. They restoration, repair and cleaning result were beyond our expectation. We gladly recommend their great services to others.

5 star rating
Caroline July 17, 2015
flood and water damage services

Water damage and flood in your home could be the scariest thing that can happen. But 5 staqr cleaning water damage crew made it so easy and simple and very professional in handling it. We thought it was not nightmare anymore.
THEY CAME IN AND DRIED, TOOK WET UNDER PAD, TRIED to save our belongings in basement as much as possible, We had our basement back in 5 days, We would like to thank Bob and his emergency crew for their amazing services. We gladly recommend them to others.

5 star rating
David July 16, 2015
Rug cleaning and repair

I have 3 handmade rugs that given to me by my father, I needed to clean and repair them before I use them since we have young kids. I choose Bob from 5 Star cleaning which has been refereed to me by a co-worker. I also read their great reviews on home stars. Bob was very polite, honest and professional in cleaning and repairing our rugs at the plant. We had our rugs as promised in 5 days. We were impressed with their outstanding services, We will use their services again. We doe sure recommend them to friends and co workers and others. Thank you Bob and Danny for amazing customer services, .

5 star rating
Mira April 09, 2015
Flood and water damage in basement

Our carpets and stuff got wet in our basement. We called 5 Star dry all to deal with the water damage restoration we had. They came in fast and dried the areas involved after 5 days. They clean the carpet and disinfect the areas. We recommend them to others. Thank you for their great services.

5 star rating
Merry March 23, 2015
Flooded Basement

We had 5 star dry all to take care of our water damage in our basement. They were very fast, reliable and professional in drying and restoring our basement back to normal in 4 days. The cost was fair and their customer services were great.
We would recommend them to others.

5 star rating
flooded basement and rug cleaning

I would like to share this great review from a very happy customer. Pina from Toronto, Oct 12/2104

We had flooded basement and called few companies for help, but no response from them, except 5stardryall Emergency company got back to us right away. With their over the phone quote and details we asked them to come in. Their crew came in promptly. They were very professional and efficient in dealing with the services provided, They finished up the restoration, repair and cleaning in 4 days. since we were very happy with their services we had them to clean our 3 large sized Persian rugs that they took to their plant to clean professionally. We were very pleased with their cleaning, restoration and emergency services and we strongly recommend them to others. Thank you Bob and your great crew.

5 star rating
Meridith April 20, 2014
Flooded basement and wet Rug and Carpet cleaning

Our basement was flooded, we came across Five Star flood emergency online. they came in very quickly and control the water leaking in. They took care of the drying , extracting, dis infecting and changing wet under pad. They super steam cleaned the rugs and carpet after all drying the basement. We were very happy with their great emergency and cleaning services. we were also very happy with their excellent customer services. We recommend them to others.

5 star rating
Kimberly Yonge April 11, 2014
Rug cleaning and rug repair services

We used Five Star cleaning services for our rugs that needed to be clean big time. We just could not make up our mind which company we should go about until I brought it at work with my co-worker. She said she has used this company for their flooded basement and they had rugs and carpet needed to be clean too, She was very happy with their services and cost. S with no doubt I called them up and arranged the appt. We were very impressed and happy with their great pick up and deliver services and their very excellent customer services. our rugs became very clean, fresh with no colure mixed up or what so ever. I told my husband that I will clean my rugs every year in Spring from no on since I have this great company. Thank you.

5 star rating
Khaterina March 04, 2014
Flooded basement, Water Damage Restoration

We were very pleased with the Five Star 24/7 Flood emergency services for our flooded basement. They were very professional, quick in dealing and responding to our panicking call for help. They were very knowledgeable and very through and caring all through the restoration process. We were very glad with their customer services from beginning to end Thank you Bob and your excellent, hard working crew for such an amazing water Restoration work in our basement where we thought it will be disaster and cost will be very high. Thank you all. all the best. We definitely recommend your greatest services to others.

5 star rating
Amey February 09, 2014
Wet Basement, wet carpets and Cleaning up

Five Star Flood Emergency came in to clean and dry our wet carpet in our basement over the weekend last week. They were very quick to respond and get here under one hour. they were very fast, knowledgeable and efficient in doing their job, They were in fact very professional and knew what they should do at best. Our basement was dry in 3 days, wet under pad was removes, new one installed., carpet steam cleaned, disinfected, very fresh and clean indeed. We were very happy with their through and very outstanding services. Thank you Bob and your amazing crew.

5 star rating
Pathy January 03, 2014
Water damage and mold problems services

Water leaking problems, mold, water damage services need at my house recently.
I used Five Star Flood Emergency services few weeks ago and I would like to write this review to thank them for their great services. We had couple of areas of our bathroom ceilings and family room that got damaged by leaking and needed to be fixed, and find the source of leaking. There was some darken areas of mold formation, Bob was able to tell us exactly what was happening. We called Five Star Cleaning on homestars. Bob responded quickly to our e-mail respond and made appt later that day. He came in ontime with two technician, after estimate and inspections we agreed to proceed with the services. They were punctual, professional and very caring towrads our concerns. We were very happy to do business with them and were also happy with he very clean and through job. No more leaking problem since and it is hard to say which part has been fixed. They also removed the mold from the area. We Strongly recommend their very outsatanding customer services to others.

5 star rating
Amir December 24, 2013
Flood emergency and water damage Restoration services

We are so thankful and appreciate the very pofessional and reliable services that we got by Five Star Flood Emergency company lately. They were very quick and very reliable. They save us time and money by attending to our water damge problems we had in these busy time of the year. We could not ask for any better services and cost. We would like to thank them for their outstanding job and services. we waish them the best in this holiday season.

5 star rating
Peter December 15, 2013
Flood and water damage services.

What a great company, professional and very nice customer services for flood emergency. They were very quick to respond and get to the my palce in less than one hour. The crew was very prepared, efficient and professional.
My basement was flooded and our carpet were very wet, They saved the carpet but changed the underpad, dried, disinfect, deodrize and fixed the baseboareds, My insurance adjustor was very happy with their services. We were very pleased with their outstanding services. We strongly recommend them. This review is our way of thanking them. Keep up the great services.

5 star rating
David December 05, 2013
Wet basement, wet carpets and drying and cleaning services

Honestly, Great company and professional services need to be recognized and appreciated., what a great way to write a review and spread the word for companies that they go above and beyond their duties to provide services to community. Here is my experience with a great flood emergency company. Our laundry machine was broken and got our carpeted basement soaking wet. Five star cleaning was refereed to us through a friend, I am glad I had this great company, very professional and hardworking staff to deal with my flooded basement. they were very quick and professional and did a great job, in drying, changing under pads, cleaning, disinfecting and deodorizing our carpet, all of these done in 3 days. it seemed like we never had any wet carpets, even better, fresher and more clean than prior to flood. thank you so much Bob and his very nice technicians.I will use their services again if needed and I recommend them to others.

5 star rating
Areean October 23, 2013
mould removal and water damage services

We called five star cleaning to deal with our mold issues in our basement and couple of areas in our showers, They came in and gave us estimate and explain in details what they are going to do, We hired them to do the job. They cleaned and dis infect and fixed the areas involved very well. They fixed the water damges areas in basement as well, We were very happy with their great and professional services, we recommend them to others, Thank you Bob and your crews for doing such an outstanding job.

5 star rating
Josh September 22, 2013
Steam cleaning and Scotch Guarding of our Upholsery and Rug

We had Five Star cleaning to come in and do our steam carpet, upholstery and rug cleaning and scotch guarding them lately. From the telephone inquiry and the job done on site. The were on time, great customer services and fair price, I would for sure recommend them to others. Thank you so much Bob and Sam for your amazing services.

5 star rating
Roshanak September 12, 2013
water damage, wet basement and carpet cleaning

I have had Five Star Cleaning company to come in and give me and deal with the water damage issues and flood in our house. They were very responsible, professional an quick in taking things under control. We were very happy with the services and the cost. Since, I found them through web local web site, and besed their their great customer satisfaction I decided to give them a shot. I am so glad I did. I strongly recommend them to others.

Thanks Bob and your great crew.

5 star rating
Jeff September 05, 2013
Water damage in our house

I used Five Star 24/7 Flood emergency recently for the water leaking and water damage in my house. they were very quick to respond, very knowledgable and professional in their job, Their customer servcies were great. I was vey happy with the cost and services. I will use them again for their green cleaning servcies. I strongly recommend their outsatanding servcies to others.

5 star rating
Ahmad August 28, 2013
Rug Cleaning Services

We had few small and big size hand made very delicate rugs that needed to be clean. We were hesitanat to give it to any company to clean them., while we were shopping around and asking family and friends, one of my co_worker suggested Five Star Rug and Carpet Cleaning since recently they used this company and they were very happy with their services. I checked out their web site and their review on Web local, Google, and Homestars, Very nice reviews and positive customer feedbacks, So we decided to call them up. From our phone calls to the time that we got our clean and spotless rugs back from their plant, we were very impressed with their amazing customer services, and very happy with the cost. Now, we know who to call for any cleaning needs and even flood and water damge emergency services. Thank you so much Bob and Sam for the great work. Well done. Ahmad and family from Toronto

5 star rating
Ros August 22, 2013
Flood Emergency and Water Damage in our basement from Toronto Storm July 08/2013

What an great and professional flood and water damage services by Five star rug and carpet cleaning &24/7 Flood Emergency company. Thank you so much Five Star Flood Emergency for dealing with our flooded basement and related water damage problems from July 8/2013 big Toronto storm. Bob and his crew were very professional and efficient although they were extremely busy, they took their time and effort to deal with our emergency situation to be possible. We were very glad and pleased with their outstanding emergency services. they were so patient and very considerate toward our belonging in basement and tried to save and clean as much as possible they could. We are very happy and satisfied with their services, the cost and amazing result. After more than a month and half our basment is as clean as new and smells fresh and great. We decided to write this 5 Star review as a token of our appreciation of their services. Thank you Bob and your great professional crew. All the best. Rosana from Toronto

5 star rating
Sabina August 19, 2013
Water damage in our basement

We would like to give 5 STAR REVIEW for the very outstanding emergency job by Five Star Emergency company .Thank you so much Bob and your professional emergency crew for their quick respond and being on time to take care of our flood and water damage in our basement. They were very hard working, polite and knowledgeable crew, with very caring and consideration toward our stuff in basement. They saved as much as possible our belongings in basement from water damage. They tried to have minimal disturbance to our family routines while they were busy in basement working. The end result from water damage and fixing it afterwards was amazing with a very reasonable cost. We strongly recommend them to others. Very Loyal and trustable company.

5 star rating
David August 06, 2013
Rug Cleaning

We had 3 rugs that needed cleaning, Five Star Rug and Carpet Cleaning was refered to us by a co worker, We were very happy to have them to clean our rugs very professionally and efficient job. They were punctuall both at the pick up and delivery, which by the way was free. The customer services and cost were great, We could not believe how clean our rug became. thank you so much Bob and Moe for such a wonderful rug cleaning services.

5 star rating
Sima July 26, 2013
Flooded basement due to broken laundry machine

Very happy with the great emergency services I got by Five Star Rug and Carpet Cleaning and 24/7 Flood Emergency company. Our washing machine was broken and got our basemnet flooded. I found Five Satr Cleaning and Flood Emergency online and called them up, They were very quick to respond and got to my place in an hour. They extract all the water with their strong machine and set up equipments to dry it for about 3 days, I got my basement back to its normal in 3 days. I would like to thank them for their amazing emergency services.

5 star rating
Thompson July 25, 2013
Flood emergency clean ups and water damge Restoration in our Basement from the Toronto big storm on July8

Oh my God, I had never seen these much water in my basement, where it soaked all of our carpets and furnitures and so on. I got online right away and found Five Star Flood Emergency Company based on their amazing customer reviews online, and called them right away. Bob said he can not promissed but he will do his best to send his crew there before mid night, where I called around 9:00 pm. So I tried couple of other companies as well, but I decided to wait for Bob's crew. They called and came in by 11:45pm ontrol over the situation, in couple of hours they have done extracting water, taking out baseboards, and all other related business and set up their drying equipments. anyways, in 5 days they did an amazing job in drying, cleaning, basebaords, and changing to new underpads, steam cleaning my carpets and tried to save as much as possible of my stuff in basement from water damage. We were very happy with their great services and would like to write a review for them as well. Thank you Bob and your outstanding crew and customer servicves.

5 star rating
Linda July 24, 2013, (Edited July 25, 2013)
Flood Emergency and water damge in our basement

Five Star Flood Emergency Crew, Bob and his technicians for sure and professionally knew how handel this kind of emergency situation well. We had a big flood and water damage in our basement the recent storm in Toronto. Five star flood emergency company was very quick to respond and did an amazing job in dealing with our flood and emergency situation in our basement. We were so panicking and worried about our stufff and the cost. Bob calmly and professionally explained and told us what is going to be done in next 3-5 days and waht to expect. That helped me a lot and I was more relax and able to handel the situation. They saved most of our stuff from our basement and dried, cleaned an did infect the whole area nad fixed the after wards in 5 days , we had our basement like nithing happend in a greta shape. Thank you Bob and his great crew for amazing customer services.

5 star rating
Belloj July 19, 2013
Flood and water damage services

Thank you very very much Bob and your very professional and hard working crew for taking care of our flood emergency on time which saved us lots of money and also saved our precious stuff and furniture in our basement. I have seen people that did not take care of their flood professionally on our street, , they caused more damage and lots if not all, most of their stuff from basement. Thanks a lot Our basement was flooded due to the storm on July 8 very badly, since we used five star cleaning services for rug and carpe4t cleaning we knew they do the flood emergencies as weel. I called Bob right away as soon as I found our that our basement flooded at 9:00pm at night, Since we were his regular customer he promissed he will come out and have a look at it by midnight of that storm night, since he was very busy with dealing with others floods. He came with his crew sometimes pass midnight, and they stared right away with our permision. By 2:00 am they took control over the flood and set up their equipments ands so on, In 5 days we had our basemnet back , dry, clean, fixed and mould free.

5 star rating
Kimia July 03, 2013
Rugs Cleaning and repair services

Bob and his helper came in as planned. pick up and delivery was free. They brought our rugs back very clean and nicely re paired few parts in the fringes area. I was very surprised to see how clean and well repaired in 5days as they promised. We really got 5 stars services on our rugs cleaning and repair. thank you Bob and Ram for your very outstanding services.

5 star rating
Solmaz June 26, 2013
Rug Cleaning

We had few hand maded rugs that neede cleaning. We aksed Five Star Rug clenaing to do the cleaning for us based on their great online customer reviews we were very impressed and happy about their great services, we strongly recommend their very professional services and great prices to others,. Thank you Bob and Sam for your outstanding Rug cleaning result.

5 star rating
Shannaon June 22, 2013
Rug Cleaning and repairing

Thank you Bob and Sam for the very amazing rug cleaning and repair services you did for us last week. Free pick up ad delivery. The customer services were great, they were very punctual in pick up and drop off and they returned our rugs in 5 days a promised with the great cleaning and repairing result. We strongly suggest their very top quality services with very fair cost to others as well. Thank you Web Local for giving people chance to write an dread reviews on different services,

5 star rating
Jacklyne June 19, 2013
Wet basement due to recent excessive rain

Five Star Flood Emergency company was called in along with 2 other companies to come in and give me estimate for our wet carpets in basement from the leaking from our windows due to recent rains. I decided to go with Five star company based on their reasonable approches and giving me few options and explained in detailes what processs is going to take place. Bob seemed very calm, polite,patient, honest and very knowledgable man, I am happy i trusted my instinct. They did take care of the problem very well with very considerate to our routines and so on. My house was back to normal in 5 days with the reasonable cost and very professionally well done job. I never wrote review in my life for anyone, since I got Bob and his company through your site and based on his reviews, I decided to write a great review as athank you to them and also spread the word about their services. Thank you

5 star rating
Patricia June 11, 2013
Flood in our basement and water damage problems services

Five Star Emergency called in based on the reviews on line to come and take care of our flood emergency in our basement due to last week's rain+++. They came in with quick respond and well prepared to do the job. They were very fast, knowledgable and professional. they did took control over the water, dired it na dset up few equipments for 4 days to dry and the fixed, clean , chaged the underpads and dis infect them all. we were very happy with thier services and the cost. We had our basement back to normal, clean and fresh in a week. We would like to thank their services by writing thies review and our positive feed back. Thank you to Bob and his great emergency team.

5 star rating
Brandan June 04, 2013
Rug Cleaning and stain removal services

We have used five Star Rug and Carpet Cleaning company for cleaning of our 3 fine, hand made rugs. They gave us a very good estimate and were very punctual in picking and dropping them off. The pick up and delivery was free. We were very happy with the cleaning result, all the stains were gone. No messing up with coloure, since we were very worried about that and it was the first time we were washing them. They took them to their plant for professional wash for 5 days. We are so glad that we could trust this company based on their great reviews online. Thank you so much Bob and Moe for your excellent customer services.

5 star rating
Sharon May 30, 2013
Professional Carpet Stretching and Cleaning

Our newly bought 3 bedroom town house needed carpet stretching in few areas and professional deep carpet cleaning as well. Five Star Rug and Carpet Cleaning has been referred tous by one of my Co worker, who did use their carpet Stretching services last year and she was very happy with the result. She said the carpet stayed well even, no more problems. . What else I needed. Without a second thought I called them up, Bob was very nice from over phone giving me estimate to until he did the great job done, patientely going over what they were going todo, the price, and all the little or big questions I had was addressed paitiently. Bob and his 2 technician Sam and Moe came in next day, work very hard but professionally and saved our carpets back to life by stretching and deep cleaning . There was couple of areas needed the repair, they got some peices from the closet and repaired them very nicely. We were very happy with their amazing services and the cost was great with the work involved. We will suggest their services with confidence to others and we will use their services again in other areas. Thank you Web Local for having a great site so we can share reviews and our experiences with different companies. Sharon and John from Toronto

5 star rating
Will May 15, 2013
Rug Cleaning and repair services

We would like to thank you Bob and his great technician Ram for the outsatanding job in cleaning and repairing of our couple of rugs this week. They did an amazing job in repairing and cleaning very well job on the rugs cleaning. We were very impressed with their reviews until we had the experince of seeing it for ourselves. Thank you for FREE pick up and delivery and your punctual services as well. Many Thanks to Weblocal for giving the opportunity to us customers to share the reviews on different services on your site. Well done and amazing Rug cleaning services. Thanks

5 star rating
Mrs. Gerlukie May 13, 2013
Flood and water damagae services in our basement

Wow, what a great company to deal with in emergency situation, They were very quick to respond to our phone call, got to our place in about 1/2 hour and they quickly had control over the situation and worked very hard to get our house back to normal in 3 days, Very impressive customer services, very considerate towards us and our belongings, they tried to save and dis infect our stuff as much as possible. Indeed, I would gladly recommend their emergency services to whomever in need. Thank you Bob and your great crew.

5 star rating
Merry May 04, 2013
Upholstery Cleaning and Scotch Gaurding

Wow, what a great company and customer services.
We were treated like a 5 Star Cleaning services. Our sofas became very clean and all the stains were gone with their amazing steam cleaning services. We
will given few hints and helps in removing any stains and we will get our scotch Guarding for FREE if we clean our Upholstery again by them. We appreciate their services and will use their services again.

5 star rating
Allison May 02, 2013
Water damge problem services

Five Star Flood Emergency was quick to respond, very professional and knowledgable for taking care of water damage problem in our house. We appreciated their great cost and outstanding customer services both from booking time to finishing the job. Thank you Bob and his great crew, keep up the greatest work.

5 star rating
Sue April 27, 2013
carpet, rug, steps, runners, sofa cleaning and scotch guarding

FIVE STAR CLEANING take cares of my cleaning package on yearly bases in spring time. . I am very pleased with the great quality customer services I get each time. We are very happy that the whole house gets deep carpet , sofa, runners, my stairs cleaning, .They are very easy to deal with, they book our appt. on every spring in April. This is one less thing to worry about in our hectic life, I did not get around to write a review before. I thought I should thank them by writing this review. Thank you Bob and his technicians for providing us with the exceptional cleaning services each time. Keep up the great work.

5 star rating
Charleene April 21, 2013
Water damage and repair

Five Star Flood Emergency were quick to respond, were professional, very knowledgable, hard working well organizied crew that worked very well as a team to take control over the flood we had, they fixed the damages with reasonable cost and great outcome. We are so happy with the greatest services we got in the emegency situation that we were in with the flood and water damge problems in our house. We strongly recommend their great services to others. Thank you Bob and your amzing , well mannered , honest and loyal technicians.

5 star rating
Rose April 07, 2013
Rug Cleaning and Fringes Repair

We got a great rug cleaning and repair services by Bob and his helper. They were very professional, on time, very fair price and outsatanding services. We really could not ask for better services, We would like to thank Bob and his great customer services. Keep up the great work.

5 star rating
Baratie April 02, 2013
Green cleaning package, carpet, rug, darpery and Sofa cleaning, stain removal and scotch guarding

Great, professional and excellent company like Five Star Rug and Carpet Cleaning, very nice person like Bob and his helper Ram, needs to be recognized. Thank you Web Local for giving this apportunity to me to share my great experience with others and thank these very nice people for their greatest services. I just bought my first house, it needed a package cleaning from carpet, rug, runners, sofas, duct cleaning to darpery . Since I have young children I wanted only green and eco friendly cleaning services. Based on Five Star cleaning excellent reputation on web Local site, I hire them to the job. They were treated me like a king from estimate to cleaning done. They were so nice, efficient job and very professional. I strongly recommend them to others and I will use their services gladly again in future.

5 star rating
Monireh March 26, 2013
Sofa Set Cleaning and Scotch Garding

What a great company and people to deal with, It had a very good and positive experience with this company. needed to professionally clean my sofa sets and protect them. I chose to call Five Star Rug and Carpet Cleaning to do the job based on their great reviews on this site. I was very impressed with thier great customers services and very fair price and well done job. My sofas became very clean and bright, smell great. I will for sure use their services again on yearly bases. I really enjoy my clean and protected sofas. Many thanks to Bob and his great technician Ram. Keep it up and all the best to your business.

5 star rating
Donya March 21, 2013
Carpet Cleaning, Stain Removal, in our officce

Our meeting rooms carpet cleaning gets cleaned once a year by a company. This time we needed to clean it earlier for a very important meeting that was coming up, since the usuall company was not avaiable to clean it, we called Five Star Cleaning Company. We were so glad we did, Bob and his technician were so professional and efficient. Although Bob said stain removal is not 100% gauranteed, but they did managed to get rid off all the stains. The staff and I were very shocked to see how clean the carpets became as someone would think the barnd new carpet has been installed. From now on we will be using FIVE STAR RUG AND CARPER CLEANING COMPANY. I suggest if antone needs services of these nature do not hesitate to call them. You will be glad you did. many thanks to Bob and his great technicians.

5 star rating
Margarette March 20, 2013
Anti Allergen Rug and Carpet Cleaning package

My husband chose to call Five star clenaing based on their great reviews and customer satisfaction. I was was in the hospital while having our first baby boy. He wanted to really surprise me by professionally cleaning the enitre house . Bob send couple of his technicians, they did an amazing job in cleaning, getting rid off most of stains and disinfect and deodrizing the whole house. I was thrilled and got so happy when I saw my fresh, sparkling house. I wanted to thank my husband Jack and Five Star Cleaning technicians by writing this review. You can"t imagine how much it meant to me to bring my baby to this clean house. I enjoyed every second of it. I will be using their services on yearly bases. Thank you so much,

5 star rating
Mrs. Torabi March 04, 2013
Persian hand made Rugs cleaning and fringe repair services

Finally, I got a loyal company that I could rely on their great services, What an outstanding services in regards to cleaning and repairing my very fine and delicated oriental and persian rugs. I was hesitant to just give the job to anyone I did not know. I have a co-worker that used Five Star Rug and Carpet cleaning services recently and told me about their great services. They picked up my carpets and in a week returned them very clean, spotless and repaired , Pick up and delivery was FREE. I really enjoy them know. Thank you Bob and his great hepers for such an amazing job for a very fair price. I would gladly recommend them to others, I am glad that I am one of his happy customer with excellent review on their great services. Thanks Lisa From Toronto

5 star rating
Rob February 25, 2013
Rugs Cleaning services by Five Star Rug and Carpet Cleaning

What a great company and what an amazing services. We had Five Star rug and carpet clenaing to clean our 5 rugs recently which they were reffereed by a co-worker. We were very happy with their great customer services and quality of their carpet cleaning and stain removal. My wife couldn't believe those were our rugs, It was a big wow, wow!!! Free pick up and delivery and great services. We will forsure going to use their services again. We would like to thank Bob and his helper by writing this review. We also like to thank the Web local site for giving us this chance to read and write reviews on different required services.

5 star rating
Parmoe Yong February 16, 2013
Rug Cleaning, Stain Removal and Repair services

Thank you so mush Bob and Ram from Five Star Rug and Carpet Cleaning company for the great rug cleaning services. We were very impressed and happy to see our 3 rugs got cleaned to their best, all stains were gone, they also repaired the fringes which our cat has beed damaged them. We could not ask for better services indeed. They picked and drop our rugs for FREE as well. We really appreciate thier excellent customer services and will use their services again. We would gladly recommend them to our friends, family and others. Keep up the great work and good luck in your business.

5 star rating
Jane February 15, 2013
Water Leaking problem, Flood and Water damage in our basement

Great Customer Services and flood Emergency management by Five Star Flood Emergency Company. We used their services for our leaking problem causing flood and fixing the water damage in our basement. They were very quick to respond, Bob went over details of what is going to be done and the cost involved. They were very considerate, reassuring, knowledgeable and tidy through the whole process. Customer services were excellent, Job done professionally and in timely manner, They Saved as much as our stuff from the water damage. We would like to thank Bob and his great crew. We strongly recommend them to others. Keep up the great work Bob and your amazing expert Crew.

5 star rating
Sonia February 11, 2013
Flood and Water damage due to recent Snow storm in Our basement

dealing with snow storm is hard enough and on top Finding out that your fundations has problem and your basement is flooded. I called few companies, Five Star Flood Emergency were quick to respons and gave me details of waht might be going on. I decided right away and asked to come in to take care of it. They managed to send their crews in in storm. they dried, changed under Paths and dis Infect and deodrize the basement to prevent Mould formation, I had another company to come in and start to fix the fundation!!! just imagine?? So I was very happy with the greatest flood emergency services I got from this company. I thought it is worthwhile to write a review and thank these nice , professional guys for their excellent effort. I would gladly recommend them to others. Thank you.

5 star rating
Mr. William B. February 02, 2013
Rug cleaning and stain removal

Thank you Bob and Moe for doing such a great job in not only cleaning our rugs but also getting rid off all the stains and spots. They also fixed the fringes. We are so happy with the cleaning result, we strongly recommending their great services and fair prices to all of our family and friends. Thank you keep up the great work. Mr.William from Etobicoke

5 star rating
Morie January 19, 2013
Carpet Stretching of our living room and dinning room

We have had wrinkles on our carpets in living room and dinning room for sometime, we all have tripped over at least few times each, but no serious injury until my mom came and fell and broke her elbow. I said , that's it. these carpets has to go???? While we were shooping around for new carpets, a friend of mine said since it is a nice carpet, why don'e we try to stretch it first which could save our carpet and money!! wow, sounds good I said, I researched on line and got Five Star Cleaning based on their customer reviews.. They were amazing, very nice, professional, quote was great , so they did it for us. Now we enjoy our carpets , safe, and like brand new. thank to Bob, Sam and Moe for their excellent job and customer services. Such an nice people to deal with indeed. I recoomend before getting brand new carpets , try Stretching it. Thanks a gain guys. Thank you for providing this appourtunity to read and write review and feedback on services. Morie From markham

5 star rating
Bennet January 12, 2013
Rug Cleaning

I had four hand made silk rugs that needed cleaning. I trusted Five star rug cleaning to the rug cleaning for me. The cleaning result was amazing I could not beleive who clean they became. the price was greta and affortable. The was no damge to the coloure of the rugs by cleaning. I strongly recommend their excellent cistomer services and manners with fair price to others. Thnak you and Happy New Year and all the best in your business. I will for sure use them again.

5 star rating
Anita Update December 19, 2012
Scotch Garding my new Furnitures

We found Five Star Cleaning on line based on their great customer reviews. We just moved to new house in December and We needed to scotch gaurd all of my sofas, chairs and couple of rugs since we have young kids. Besides, we love to have parties at my place all the time. . Bob and his technician did a very good job in protecting my expensive furniture. Last week, When I had X-Mass Party at my house , some red wine by accident spill on our sofa, My wife and I were panicking when we saw that, The red wine drops were just like little liqid balls sat on top of sofa , not sinking in at all!!!! We were all amazed to see that., So we had chance to clean it without any stain after wards, That was the time that I said I have to write a great review for Five Star Cleaning. Bob also provided us with a chart of how to remove stains very quickly and easily. Thank you so much for the wonderfull job. Happy Holidays to you, Bob and your great team. Thanks

5 star rating
Kameron November 27, 2012
Water damge and bad smell in my basement

I used Five Star Rug Flood and water damge company for taking care of my basement due tosome water damge and very bad smell that it caused. They were very quick in responding and informing me what they are going to do. They gave me a fw option of how I am going to deal with the situation and damage and cost involved. I was happy with the information I had I could decide what is best for me. The great customer services and very professional job was very impressive. I strongly recommend them to others. I will for sure use their other servies when needed. Thanks Bob, and his great crews.

5 star rating
Zervena November 08, 2012
Rugs Cleaning and stain removals

Five Star Rug Cleaning did an amazing and very impressive job in cleaning my rugs. I have a collection of very fine and delicate rugs that I dearly love. One of my co-worker recommend the Five Star Rug cleaning to me. They did an excellent job in cleaning our rugs and getting rid off all the stains, like brand new one. I could not believe my eyes when they return the rugs after cleaning . Although Bob said stain removal is no 100% gauranteed. The pick up and delivery was free. I will l be using their services on yearly bases. I happily and strongly recommend them to others. Thank you Bob and helper for doing such a great job. Great companies like Five Star Rug Cleaning need to be acknowledged!!!!!

5 star rating
Jean October 30, 2012
Rugs cleaning

The RUGS cleaning services that we got through FIVE STAR RUG and CARPET CLEANING was beyond our expectations, The pick up and delivery was free. they told us we will have our rugs back in 5 days , we got them as they ppromissed, but at first I thought they delivered the wrong rugs, the cleaning result was WOW! I mean unbelievable!!!! thank you so mush for such an amazing cleaning services on our rugs for the greatest cost. I also tipped the helper too, that much I was impressed with the services. Thanks Bob and your great technicians, keepup with your quality great services. Mrs. Jean G.

5 star rating
George October 09, 2012
Rugs cleaning and repair

What a great services we got on Rug cleaning and Repair recently. We appreciate their excellent customer services and very well done job in repairing and cleaning our rugs. We were happy with the price and job , Our Rugs became very clean, few areas of fringe needed to be fixed and all satins were gone, We even got free pick up and delivery, Thank you so much Bob and Moe for such a great job.

5 star rating
Rubin September 19, 2012
Managing and clean up plus fixing Flood and water damage in our basement

Rubin from Richmondhill, Wow, What a great services in such an emergency situation!!! As soon as we found out about the flood in our basementwhich was there for few hours at least, while I was panicking what to do????? My husband was already on line and contacted Five Star Flood emergency , Bob responded right away. He explained in details what needs to be done. His crew was there about half an hour. We got the greatest customer service, crew were very courteous, professional and did fantastic job, We decided to write this review for thanking them for their very good services and also let others know as well. Many Thanks

5 star rating
Joseph September 17, 2012
Few Delicate and silk rugs cleaning

Joseph from Toronto, We are a very happy customers of FIVE STAR RUG AND CARPET ClEANING. We used their outsatnding RUG cleaning services recently for our very delicate rugs that we were so hesitant to clean or just to give in to any company to do it. We were afraid that the colour might mess up. This company refered to us by a happy friend who already used their great services . We are so glad we trust them in cleaning our rugs, The cleaning result was beyond our expectations , with no coloure mess up. We will use their great services again in future. Now , we recommend them to others. Thank you Bob and Moe for your smile, lovely customer services and just being great human being. Thanks, keep up the great work, GOOD LUCK in your business.

5 star rating
Mr. yu September 13, 2012
Carpet cleaning, Stretching , Runners and Rugs cleaning

Wow, What a great Company, We finally found a company that we can rely on. We used their services 3 times so far. They were very punctual, did an outstanding job in cleaning our 5 bedroom house carpets, stretchnig the carpets in high traffic area in living room and dinnig room plus few Rugs and runners. Our house looks sparkly clean and very fresh. It seems like we installed brand new carpets. We as a family enjoy our home a lot now. Their comprehensive cleaning package was great and offortable.Thank you so much Five Star cleaning for doing such an excellent job for a great unbelievable price and excellent customer servises. We will be using their services again. We strongly recommend them to others. All the best to Bob and his great company.

5 star rating
Mrs. Young September 06, 2012
Flood and water damge and Restoration in my house in main floor

I would like to extend a very warm thank you to Bob and his crews for helping us in dealing with our emergency. Unfortunately, our main floor was flooded due to malfunctioning of our kitchen sink and water tap. I found out in the early mornoing hours of Sunday. I was going crazy and panicking. Finally , I got online and called Five star flood emergencies, Bob answered the phone and started to giving me advise what to do while he was on his way to here.His calming tone of voice gave me some pieces of mind to calm down as well and deal withit. They were here in less than 30 minutes. They took control over the situation very proffesionally. They did manage the damages done and fix everything back to normal in few days with our insurance without giving us any hastle. I stongly feel that a very professional company like FIVE STAR EMERGENCY COMPANY and great customer services need to get the complimented and reviewed to get acknowleged and appreciated. I gladly reccomend their excellent services to others.
Thanks again. Mrs Young a very happy customer, from Toronto

5 star rating
Sam August 28, 2012
Water Damage and Flood emergency and Restoration in our basement due to rain

What a great company to deal with in Emergency situation. We got flood in our basement and got in touch with Five Star Emergency company at 11:15 pm, since they were 24/7 fro flood emergencies. Bob responded very quickly to my e-mail then I called and talk to him. he patiently explained all the options and process involved. I asked them to come in and give me estimate. They got to my house in about 1/2 hour. I was happy with the work is going to be done and their estimate, they started right away. The crew were so skilled and professional. They managed it very well both in drying and fixing them with minimal damage to our stuff in basement. All done in 3 days. We would like to thank them for their great customer services and very well done job done. We strongly recommend them to others. I will be gladly use their other services when I need. Sam and family from Toronto

5 star rating
Donna August 20, 2012
Flood Clean Ups and Water Damage Restoration in our basement

Amazing, outstanding and 5 Star services indeed. We used Five Star Flood emergency company to manage the flood and water damage in our basement. They were ontime, they took control over the flood and explained in details what they were going to do step by step. They did an excellent job in fixing the water damage in our basement few days . They also cleaned and disinfected the carpets in basement as well. It looks great even better than before. We kindly thank them and gladly reffer them to our friends and families and whomever might need their services. Thanks Donna

5 star rating
Amir August 18, 2012
Flood, Water damage clean up and fixing in our basement

Amir a very happy customer of Five Star FLOOD EMERGENCY COMPANY. They did an amazing job. Our basement was flooded very badly due to heavy rain where it damaged our carpets and belongings. It was late evening when we found out. They were quickly responded whitin half an hour. They were so professional and fast in taking control over the water and drying out the basement. They left few fans and explained the details. That gave us peice of mind what to expect for next few days that fans are there. We were so happy with the price and their professional job. We had to call the company couple of time to aks question, they were so kind and patient in helping us. Our basement was back to normal sooner than we expected with recovering most of our stuff in good , usable condition. . Five Star staff were very professional and their price was very reasonable as well. we definitely recommend this company to others. Thank you Bob and his helpers for the wonderful job done. Keep up the good work.

5 star rating
Sharon August 14, 2012
Flood, and water damage and fixing it in our basement and office

Sharon, A very happy customer from Toronto, Thank you FIVE STAR FLOOD EMERGENCY and Restoration for providing us with the greatest services we could ask for. I do not have time to write a review for every single services that I get during the year at my home, but I thought this is worthwhile to thank Five star company for their excellent job and also let other people to know that we should leave the job to professional since we can not do everything by ourselves without knowledge and expertise. Our basement was flood where we have our office too. We called Five Star to come and take care of it. They have excellent customer service and very professional in their job. They also have very good communication skills and are very knowledgeable. They responded and came Very quickly, which I appreciated for my very busy life. Bob patiently have given Mr so much information on what to do and not to do while they were on their way to get to my place. They did the job in timely manner with minimal damage to my basement and they saved most of my office documents in the basements. They also disinfect and cleaned the basement afterwards and fix it beautifully. They told me how to prevent this kind of incidents for next time and things need to be taken care off to prevent future flood in my basement. We are very happy with their services and definitely recommend them to others in need of their services.

5 star rating
Kathy February 28, 2012
Delicate, fine and Persian Rugs cleaning

I would like to thank Five Star Rug &Carpet cleaning company for doing such a great job in cleaning few delicate and fine rugs of mine recently. I was amazed how clean, fresh and spotless my rugs became after cleaning. They also had FREE pick up and delivery services as well. They were so punctual both on pick up and delivery. I really appreciated their great customer services and very fair prices. I have their business card on my fridge for future. I would definietly recommend them to my friends, family and others.

Other Reviews from the web
English
5 star rating
January 05, 2015

Had the carpets and couch cleaned in my home. The first time I was so impressed, I hired them again a couple of years later. The job was horrible. The carpet wasn't cleaned, and all the guy seemed to care about was getting paid. The price this time seemed extremely high and when I mentioned it, he said, oh, you paid cash the last time. If you pay cash, its cheaper. I had to run out to the bank... more

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July 22, 2014

My mother had a fire in her house. We found five star cleaning through Homestars and contacted them. Between Linda and Bob we were able to get them to clean the fire area around the kitchen. I don’t live with my mom but I was shocked to find that they damaged many parts of house during their cleaning and advised us with a list of repairs that they can do for these damages. Taking advantage of... more

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Business Description from the Web
English
May 01, 2014

Welcome to Five Star Rug and Carpet Cleaning &24/7 Flood Emergency

Five Star Rug and Carpet Cleaning offers Top Quality Green Services on Rug, Carpet and Upholstery Cleaning & Stain and odor removal plus Carpet Stretching , Rug Repair, Duct cleaning and drapery Cleaning both in commercial and residential areas in GTA.

Five Star Cleaning 24/7 Flood, Water, Fire, Smoke Emergency Clean ups and... more

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