Pleasant area

My room was far from the lobby, but hotel staff assisted me, saying, No gratuities needed. It was quiet and comfy with lots of space, including a wall of glass doors. There were several restaurants or food pubs to choose from nearby, and I could walk to essentials shopping and a post office.

Was okay. The only plus point is the free airport transfer.

Nice hotel conveniently located

We booked a two-bedroom suite. It is great and with all required facilities, suitable for our group with babies. Nice hotel close to skytrain station and Richmond center. Hotel staff are helpful and provide prompt response and assistance.

We were upgraded to a mini suite which was very nice and had a mini kitchen and jacuzzi! The room (and hotel hallways) was/were a bit warm so it was hard to get the temperature just right. Complementary shuttle to airport was great and convenient. Beds were comfortable.

Fair price

Convenient location with free shuttle to YVR airport. The hotel provides all the amenities and convenience for your stay.

Noisy and dirty hotel

I could not sleep well. There are rooms on the ground floor next to parking lot. Noisy. And cleaning is terrible that there are many hairs on the bed.

There are better-kept hotels in the same price range, nearby.

Comfy & Roomy

The suite was spacious and perfect for what we needed. It was cheaper and much better than renting 2 regular rooms. We had a nice kitchen, 2 bedrooms plus a sofabed and 2 bathrooms.

Airport friendly

Just a overnight from the airport, nice park across the street to walk or jog. Restaurants on site, close to casino if you like that, starbucks in hospital across the street!

Nice Hotel, near airport

Downside was the courtesy coach. Did not pick up at airport

Pass on this "motel" passed off as a hotel

The bathroom door had obvious water damage and therefore you could not close the door without great effort and noise. Once closed, it was worse trying to get it open. The hotel could not offer another room that was close to the guests we were traveling with who were handicapped so we had no choice but to stay in the room. Did not see one staff member smile the entire time we were there. Our... more

Will return again

We stayed on the 8th floor. Quiet, except for geese & sea gulls in the morning. Clean and comfortable. Water pressure for both bathroom showers is very low. Need to improve in this area.

Besoin d'un grand ménage!

L'hôtel n'est plus du tout selon les goûts du jours. Les corridors sont sales, vieux, et sentent l'humidité. La chambre était supposément "Deluxe" alors que j'évalue ce que j'avais à du bas de gamme. Les couettes pesaient au moins 10 lbs. Tellement lourdes!!!! Le bain était grisâtre... un effaceur magique aurait fait beaucoup de bien! Tout était petit. Petite salle de bains, petite télévision,... more

Real nice everything

Got free upgrade from stAndard room to full suite Canada geese outside balcony nesting- kinda cool to see Overall very enjoyable experience. Loved it

The staff at the front desk were very helpful. They knew that I was traveling back and forth from the hospital and that I was renewing my reservation a couple of days at a time because I did not know how long I would be staying. They reassured me that they would take care of my reservation as I left the hotel very early in the mornings to go to the hospital.When I got back in the evenings all... more

Very good location.

We stayed on the 2nd floor of the executive tower. It's a nice two bedroom suite - with 900 sqft. Room is clean the bed is comfortable. However, there's a bar on the main floor. It's noise and difficult to sleep even after 11pm. The parking garage door only works sometime with card swipe. The garage door entrance/exit is designed in a stupid way.You have to get in from left side and exit on... more

stopover in Vancouver

I was able to go for a long walk. Then I came back to the hotel to have dinner which was great. Romm was comfortable and quiet.

Great for the price & walking distance to skytrain

Great for the price!! We were able to book two rooms for similar price of one that two other nearby hotels were charging. The staff was super accommodating too. Despite late booking and late arrival on a fully booked Friday night, they managed to put us in adjoining rooms away from the elevators as requested. Although the rooms were slightly outdated, the were clean and comfortable enough. The... more

Nice hotel close to airport.

Good but quite a walk to restaurant. Staff were good and shuttle driver to airport was very friendly and helpful.

Close to airport

Front desk very friendly and helpful. Shuttle drivers also very helpful and friendly. Housekeeping very accommodating. Carvers Restaurant excellent dining.

Excellent stay

We stayed at the hotel for 4 days the shuttle service is great and the rooms are clean and nice the views from our room were over looking at the cherry blossom trees and it was beautifull! Except the carpet of the room which needs to be changed. We stayed at the apt suite it had two bedrooms , kitchenete and even washer and dryer! The house maid was kind enough to do the dishes if we leave them... more

Great hotel, great location, easy to get to and out of from out of town. My daughter and her friend came with me to a course and we stayed in a 2 bedroom suite - great! Full kitchen, two bedrooms. Easy access to transit for the girls and within walking to the Oval for my course. Would definately stay again

Nice hotel and accommodating staff.

My dad is an airline pilot and this is the hotel the airline chose for them to stay. So when we went to Vancouver during the time my dad has a flight there, we booked at the same hotel. The one we got was a one bedroom apartment because I brought my 7-month-old baby along with me and we need a microwave for her bottles to be sterilized. The hotel room has almost everything - cookwares, knives,... more

Close to the airport and Richmond Centre

I stayed just 15 hours in Vancouver this time. But the hotel is close to the airport and Richmond Centre so I could enjoy the stay in spite of short time. For longer stay, I recommend you stay close to downtown, though.

Went Out of their Way to Help

Due to a mix up with my bookeeeper the hotel room bill was not paid as I edxpected. the front desk staff were polite, understanding and helpful unitl it was figured out. Carver's steak dinner was delicious.

travaille

Good

In town on business

Hotel was in close proximity to the Airport which is a plus for traveling. Rooms were spacious, clean and quite. Amenities included access to 3 different restaurants/pub as well as a good fitness room. I would definitely return.

Something extra

I booked a queen room but got upgraded to a king jacuzzi suite. It's nice to get a little something extra once in awhile.

So-called 4-star hotel?

Room not clean.service not good. Not water for drink.

Travel & Dream

one night / early evening checkin / Carvers Restaurant in building / no need to visit elsewhere / checkin parking tight - awkward but easily discovered vehicle parking for 1st time visit

Not quite as nice as the pictures

We had to wait 20 minutes because our rooms were not ready when we arrived to check in. But, once they were ready, check-in was quick and easy. The room was clean, but in need of updating, but at least not embarrassing when we held a small business meeting in the room. The hot tub was not working despite the fact that we called asked about it the night before and were assured that it was... more

Bad front desk

Nice location and lobby. However, service is bad. The front desk totally not helpful at all. I requested to extend 1 night when I check in. They said NO and I need to book online. I ask them why and they cannot answer. End up, I ask them can you act me as a walk in customer and book 1 extra night? Then he said Yes. I really don't know what's going on for their front desk seems trying to ignore... more

Good location near a park, mall, and rapid transit

Stayed between flights and made use of free airport shuttle.

Noisy and uncomfortable

Much noisier than other hotels in the area.Live music from bar alongside hotel played until late in evening- could hear exact words from songs and feel base Windows not soundproof at all in regards to street noise. Heat was set at a far too cold of temperature, try to set higher and fan just blows cold air. Got very little sleep during my stay but staff wad quite pleasant.

Adequate

It was a room, The room was like stepping into the early 80's. A cheep fix would be to up date the shower head.

My stay

excellent service , friendly and a convenient location for getting to downtown Vancouver . Plenty of shopping facilities nearby.

One night

Very nice hotel, near shopping mall at three blocks away.

Good value for your money

I loved my stay. Decent price, helpful staff. Good Hotel.

missleading

Nice hotel, but if you get a discount rate they put you in the back building. Internet was very poor. You get less than you pay for. Never again in that dump!

Executive Airport Plaza

We arrived at the hotel around 2PM, the hotel didn't look very busy and we had just arrived in Vancouver on a flight from Asia and couldn't wait to crash. Without even looking they told us our room would't be ready till 3. We understand there needs to be a check in time but when the place is half empty why not let us check in. Another thing, although so minor, the quilts on the beds are so... more

Two nights at executive Plaza

Quick and pleasant welcome, upgrade offered at no extra charge,all amenities offered and comfort assured.

별로요

호텔스에서 예약하고갔는데 어디인터넷 보고왔냐면서 예약안됬다고하네요 그러고나서 나중에 확인해보니 바우처 다 인쇄되어있는데,, 준비성이 별로라서 기분나빴어요.

A couple of days of helicopter skiing

Hot tub wasn't hot and the wi-fi didn't work very well.

I waited forever for a shuttle at the airport and then one drove by and didn't even stop and wasn't full. Finally one came and the driver was so rude! The hotel is old and should be reviewed more hair in the room than on my head!

Ok

The room was clean. But the internet was not good all the time. I did not have the internet connection for over an hour. Overall, it was good to stay a night for me, but I would go somewhere else for a longer stay.

Good for airport

Great for proximity to airport. Very friendly staff

Close to airport and shopping.

We chose it for the convenience of being a able to leave the vehicle while away on our holidays. Phoned them ahead of time to find out how much it would cost, be advised that what we were told on the phone (our friends did the same) was not what we had to pay once we got there.

Airport Hotel

Clean, comfortable and quiet. Shuttle to airport worked well with a very early departure and a very late pickup

Close to Airport

Staff were great. Very courteous and friendly. Was asked if I needed a wakeup call in the morning as I was leaving early.

Go anywhere else

Airport hotel that takes 45 minutes to get from airport to hotel. run down, mold in bathroom, bedding grey and dingy

Urine Odor

The room we were in had a funky smell as soon as you walked in. I couldn't quite place it at first, but I figured it out near the end of our three night stay. The carpet by the entry and bathroom must have been urinated on quite profusely as you could also smell something used to try to mask... more

A lovely experience

I was traveling with Lulu for fun. Staff, room and service was great! Best hotel when traveling with a small pet.Proximity to shopping was great. The Irish bar had wonderful staff, music and food. I was able to purchase some electronics near Richmond Mall. The only downside was the internet service.

Executive? For the 1970s

I stayed one night because of Hotwire. It was immediately clear that my room should have been refurbished at least 10 years ago. It wasn't in the tower or main building, but in the building across the way from the front desk.
The room had 8 pot lights, giving a sense that you were in someone's basement.
I suspect management... more

Outdated Hotel

The Hotel is outdated both inside and out. TV is an old flat screen TV, rooms we got was small and refrigerator was barely working. Bathroom looks old and feels as well. Airconditioning is noisy, didn't sleep well.

Bad service

There's three of us checked in this hotel. We need extra towel and linen. My husband went to the front desk and requested one and he was told someone will bring it up.
An hour later, no towel was brought up. I phoned the desk, and was told someone will bring it up at 12:15am when the crew will be... more

Disappointed

Booked this hotel via Travelocity mystery hotel savings - July 12 and July 13, I was picking in between 2 similar deals with $5 difference. Once paid, I thought I got a good deal, $90.55 per nite + taxes & fee. The pictures look very nice on the web. Once I arrived at the hotel, I found that there's two... more

Not Luxury but Value for Money

We rented a 2 bedroom suite in the condo tower for five nights. The unit, and the hotel in general from what we saw, is old and worn. The appliances looked like they were original to when the condo tower building was built in the '90s. The blinds in the living room were ridiculous - opening or closing them (necessary... more

Satisfying

Upgraded my room to a suite for free. Room was clean and comfortable.

Not impressed, stay at the Super 8

Tube tv ' s, 70 's tile in the bathroom, bed is like sleeping on a bag of rice. So sad I paid for 2 nights already. TV doesn't even have a guide... seriously stuck in the 70s hotel. Loud air conditioning. The only good thing was the price I guess but I'd rater be at the Super 8!

Did not get the room we reserved

Did not get the room we reserved on line. Upon checking in to the hotel we were told that the room we were getting was an upgrade. It was an apartment with a single bed, queen bed and pullout couch. I said that I wanted to have the room that I had reserved as that as why I had chosen... more

Will definitely return

This was our second visit to this hotel. On our first visit in November 2013 we wanted a reasonably priced and clean room to sleep as our flight back to Vancouver was too late to return to the Island. The shuttle picked us up and staff at front desk were helpful and friendly. We booked again this weekend for two... more

Mediocre and very dated budget hotel

I was put up here by my business and found it to be very disappointing. As a frequent budget business traveller, I am accustomed to staying in non-luxurious and often dated budget hotels. This one, however, was particularly dated, to the point of being oppressive and depressing, and with carpet, window coverings and wallpaper that were even more hideous than... more

Good value for price

It is a pleasure to stay . We booked the one bedroom apartment with a nice kitchen and sitting room. Short walking distance to shops and restaurants. We shall come again and recommend the property to people who enjoy space instead of luxury .

Okay but nothing too special

The hotel was quite average and wasn't particularly nice, but it was adequate and suited my needs. I did not appreciate the nickle and dime feeling I got from the staff when I asked for basic requests such as a bottle of water, which costed $1.50. Also, the Wi-Fi was terrible, especially in the evenings, when it would just randomly... more

Close to the airport. Inexpensive. Dated but clean

Really a thoroughly ordinary hotel. Clean hotel although the room was dated and dark. Close to the airport. The central courtyard was actually very pleasant - sat out there and read for a while - quiet and comfortable.
I would not stay here again but it was not bad.
Booked though a third party site and got my room for... more

Not as good as the pictures

We booked this hotel thinking we were closer to Vancouver. We had another family member arriving at the airport on our second day. The pictures on another site made the hotel look better than it was. Our room saw slightly tired, but the house keeper was very thorough. The room had two bedroom and put you up couch. The kitchen... more

A pleasant stay

We stayed here before leaving on a cruise to Alaska and it was exactly what we were looking for. It is only a few minutes drive from the airport (they offer a free shuttle), the staff was extremely helpful, and the room was very comfortable and clean. Also it is only a short walk from several restaurants!**I use a wheelchair and was not able to get on their shuttle, but they reimbursed us for a... more

Conference

We booked at this hotel because the event we were attending was held in conference room of the hotel. Our room was small, cramped, no amenities to speak of, badly need renovatiing, had a musty smell and was sorely overpriced. We asked to be moved but they couldn't accomodate us. The front desk staff was pleasant, but it seemed they needed more staff to accomodate all the people needing help.... more

Someone in corporate marketing is cheap and nasty and discriminates

Wonderful staff, fantastic location, clean, great restaurants in house and nearby (most deliver) BUT....their corporate policy leaves a lot to be desired. I am going to spend the remainder of my day writing to airlines, especially the ones that book their crews here and my frequent flyer gold and platinum airlines.
My husband and I are staying in the hotel... more

Terrible Front Desk

We had a wonderful Conference at Executive Ballroom. Food was great, Banquet servers were excellent. BUT the Front Desk was terrible. No Customers Service at all. Rude, do not smile and offer special treatment to some races. Make errors and would not even say sorry. The exact opposite of what I expected to meet in the Front desk. Most of... more

Employee commendation

I would like to commend Christopher Gaw from the front desk for a job very well done. He exudes professionalism with a lot of kindness and very accommodating to all the guest . The smile on his face makes him so approachable and makes the guest first impression of the hotel so positive.To Christopher good job kiddo any hotel would... more

Spacious with easy access to airport and downtown

The Goods
- Easy access to airport using the free airport shuttle. If you don't want to wait you can also take the Skytrain from YVR to Richmond station, transferring at Bridgeport
- Station is about a 10 minute walk to Richmond station. It is the terminus station of the Canada Line so there is always room on the train.... more

Good clean hotel with good service

I stayed here for one night before flying out the next day. I was able to park my vehicle at the hotel in a secure parking facility for less than it would have cost me to park at the airport. The room was just fine, bed was comfortable, and everything was clean. The shuttle service was efficient. It is quite... more

Handy but needs some polish

Because of an overnight in Richmond prior to an early AM flight, I spent one night at this odd hotel. It seems to have been cobbled together from at least two different establishments and it is in need of rehabilitation. I was told I had been upgraded and indeed, was given a suite but the layout was odd, there was... more

Disorganized disaster

A large group of us-(high school students with chaperones)stayed here during Musicfest so we expected a few bumps but this hotel didn't seem prepared for such a large function. We managed to have 4 rooms ready ahead of time for preparation and storage. Check in was relatively smooth. This hotel however seems pieced together quite oddly. In our tower,2, the... more

I will never stay again and wouldn't recommend this hotel room anyone

Very old and outdated. The beds are very uncomfortable. We were in a suite which claims to sleep 6 comfortably however we were four and nobody was comfortable. The shower curtain was so old that it has the pink scum on it, TV channels were far few and in between, channels were fuzzy and the security in the building was... more

Awful, overpriced, outdated hotel

This hotel was a huge disappointment. At $300/night I was expecting an amazing hotel. Instead it was an outdated hotel with old, pilled bed linens, a mouldy shower curtain, small bathroom, uncomfortable bed and ugly hallways. There was someone else's hair on the pillows and towels. The maid service was awful. They made the bed and left everything else alone... more

Dont come. Fleas and scary corners with terrible parking arrangement

I wonder how can those people enjoyed their stay here. This hotel isn't clean at all. I walked out with itchy body and luggage that needs to be heat treatment because they allow animals.
Scary parking, I mean like one of those you see in ghost movies.

Nice getaway

I have stayed at this hotel three years in a row for a buying show and have always been pleased with the service, cleanliness and distance from the venue. I will continue to stay here. The check in and check out was very easy and helpful. The pool, hot tub and restaurants are all great. If I had to say... more

Helen is a Superstar!! Great Service

I stayed here 6 months ago and came back because of how I was treated. I am first impression guy and was greeted by Helen. I want her at the front desk of my hotel. Friendly, sense of humour fast, efficient and had me off to my room in a few minutes. I stayed in the executive tower and although... more

Wonderful stay

We were in Richmond for a two-day meeting at this location. At check-in there was a line-up but with only 4 positions it was a bit slow. However at other times I saw the desk empty so there would be no wait. Room was large, clean and quiet. Bed was comfortable. I thought the bathroom was a wee bit small... more

Very little sleep, overcharged on bill

We booked a room on-line two months before our arrival for a 4 night stay. Our family of 4 was placed in the middle of international flight crews who kept to various sleeping/waking schedules. Loud parties, all night tv's, noisy people in the hallways meant very little sleep for us, and our request to be moved to a quieter area... more

Excellent Overnight Stay

This was a short overnight stay for us, in transit from Anchorage, Alaska, to Calgary. Transport from and back to the airport is every half hour in a bus shared with another nearby hotel, and takes around 10-15 minutes once you're on the bus. The hotel was modern, clean and comfortable and we had a good night's sleep.

Friendly staff and exceptional service

I was very satisfied with the Executive Airport Plaza Hotel for the most part.
(+) I enjoyed the friendly & efficient frontdesk service, good rate, amenities, great housekeeping service and the way the room was set up. I was happy to have a room with a jacuzzi and a min-kitchen/bar AND a king size bed for such a good rate.... more

Lobby give the right impression-however

I was not overly impressed with the room. It was nothing special but we were only there for one night. The Wi-Fi was spotty and the bathroom could use some sprucing up. They were co-operative with providing us with shuttle service at 3am so was appreciative of that.
I chose this hotel to meet my daughter at before our trip... more

Overnighting inVancouver

Overall ... The room was quiet, clean, bed comfy, did not enjoy the breakfast....definitely not good value for the $$$...if I were to stay again I would order off the menu. We did get in to the airport at midnight and the airporter was finished at 11, we called them on the curtesy phone that is to the right of... more

Beautiful lobby

I was here for a weekend workshop. The lobby and conference room were very attractive, however the elevator, hallway and room were not so great. A room card was needed in the elevator, but no instructions were given on it's use. The light for our floor was burned out so it was hit or miss whether we were actually going... more

conference and 4 nights

I enjoyed the meals at the executive's restaurants and I found the conference room comfortable and my hotel room was clean and the chambermaids were very hospitable.

Absolutely Horrible

Out of all the Motels, Inns, Hotels and Apartments I have rented or stayed at while travelling for business, this is easily one of the worst I've encountered. I'll go through it in order:
- Reception was terrible. The man must have been having a bad day or something because when he wasn't ignoring us he was ignoring the poor... more

Hit and miss

Stayed 2 nights and while room rate reasonable he quality of the stay was mediocre.
Room service menu pretty limited and the one meal I ordered was completed incorrectly and almost inedible due to heavy dose of salt.
Main area of room nice and comfortable but the bathroom dated.
Very long wait for shuttle upon arrival, close to an hour.... more

This is the first time I have ever stayed here. Nice to get free wifi, but it was cutting out all the time though.
Guess that is a sign to get out of the room and go to do something outside, right.
The first night I have to say , I did not love the room at all. It was very small and there was a closet with no hangers. I do not understand the point of that , but must be for something.
The bed... more

I had a wonderful time and wonderful Breakfast at this place.
The food was divine, service was outstanding!
We came in for Brunch pretty late, almost 11:00am. and they still served us and with lots of smiles and laughs.
Plus the meal was so great!.
It is the restaurant in the hotel, but I would go there if I lived there as well.
There is plenty of parking and crisp linen as well.

We came here for a Saturday morning breakfast brunch.
Wow, it was a buffett with some of the best food I have had in a long time.
A lot of the food was very British, which I really liked as well as some Asian Dishes.
They tired to do something for all tastes.
Our server was so nice. We did not get there till 10:50am and they only serve the Buffett till 11am. She was so nice she did not tear it... more

Smell like smoke

This hotel was my corporate hotel for a number of years up until 2005 when things started to go downhill. There were nicer hotels nearby and eventually myself and my staff stopped going to the Exec. Reason-smoke smells. At one time or another I believe all the rooms in the main tower on floors 3 and 4 were smoking rooms.... more

Rooms were nice but the room service left a lot to be desired

I like the free internet and the rooms were nice. The room service, well that was a different story. The ribs were dry (only could choke down a half of the rack) the mash potatoes were dry but the veg was good. The cheese cake was very good. It says in the room menu gratuities were not included but I'm... more

Pretty good establishment overall

I am currently staying at this hotel and have experienced both the regular rooms and now the extended stay apartments. Overall, it might not be the most luxurious rooms I've seem but I have to say it is clean and comfortable in both offerings of the hotel. Front desk has been good with everything I have had to deal with... more

Good over all

Currently staying on the 15 floor. When I booked it on Hotels.com, I request a higher floor. But the put me at 6th. The front desk at night seems tired and not caring much. After couple days I talked to a guy named Hanri or Henry in the morning, and he was very polite and helpful, get me changed by... more

Good, convenient place to stay

I've stayed at the Executive Airport Plaza a number of times over the years. It's convenient since it's close to the skytrain, has a shuttle which runs every half hour to the airport and if I have extra time there's a mall just a few blocks down where the sky train station is. The hotel itself has alway been clean... more

Decent Accommodations, Unreliable Shuttle

The part of the hotel that I stayed in was up-to-date and clean. The part of the hotel that I had a meeting in was a little out of date. It is quite the maze their. The shuttle to pick me up form the airport didn't show up, so I had to wait 45 minutes there (even though I called... more

Perfect Place to Stay Near the Airport with a Family

This hotel is clean and comfortable. It is very close to the airport and the rooms were very large. We stayed in the 2 bedroom condo which was perfect for our family of 4. We liked it so much that we stayed on the way into Vancouver and on the way home.

Disappointing

A transit hotel at best and not that close to the airport. From the shuttle schedule, through the eclectic building layout to the very average breakfast the whole experience was forgettable. The rooms are tired and dreary, yet the place is frequented by flight crews who also seemed tired and dreary … me too.

Great accomodation in a good location enhanced by excellent hospitality service

My husband and I spend two separate nights leaving and coming into Vancouver. We stayed in a king sized room which had everything we more than required. We were upgraded to a penthouse suite on coming back which was indeed a treat. My initial reaction was will we be effected by traffic noise.......however this was not an issue as the... more

Fantastic Customer Service and Accomodations

My wife and I spent 2 separate nights both coming into and leaving Vancouver. The room was clean and comfortable in all respects. When service was needed it was done quickly. All the staff were pleasant and accommodating at all times. The shuttle operates on time every time with drivers that are very helpful. Tivoli for breakfast is the place... more

Good to stay

Staff was very nice and frindly, the room was clean, but space was two small (I booked 2 bed room type), evan living room and kitchen also. If the space can more big would be better.
In general to say: not perfect but oK to stay.

Close but not quite

Sometimes its the details that count and what could have been a great hotel just wasnt quite there. On the good side the location is good, being close to the airport and downtown Richmond. Its quiet at night and the walls are thick enough that you dont hear the neighbors.Finally, the price is very reasonable. On the downside the rooms... more

Residences are outdated

They are two parts to this hotel, residences and regular hotel rooms. I have stayed in the residence part of the hotel and therefore this review is only applicable to that section of the hotel, however I would be really surprised if the other section was any better. Do not expect anything "executive" from this hotel. It's an average place... more

Disappointing suite

Disappointing suite, with little space for a family of 4 (and we were only 3), bedrooms were fine, but the living area and kitchen were well below standard for a hotel of this so-called standard. Breakfast was average, much preferred the food in the nearby Sheraton which we used after the first breakfast here.

Grosszügige Zimmer. Transfer zum Flughafen jede halbe Stunde und kostenlos. Umgebung hat uns nicht so gefallen, Möglichkeit mit der S-Bahn in die Stadt möglich. Ideal zum Übernachten vor der Abreise oder nach der Ankunft.

overall satisfy
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Nil

The convenience to the airport and location to the city. The staff was very helpful.
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Because of the size of the hotel if was dificult to get back to the room. Need better signage.

Proximidade do Aeroporto, translado gratuito Hotel-Aeroporto-Hotel.
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Televisão não funciona, preço elevado.

Restaurant

We arrived from an overseas flight, were tired, hot and hungry. Found a place to eat close by and then enjoyed the clean, comfortable beds.
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The showers were not clean, there were hairs stuck on the walls.

We thought the room was great for the price paid. Loved the bar with fridge and sink in the room. Allowed us to keep couple drinks cold for our stay. Would definitely stay again
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Wish we didn't have to walk to different building to get to hot tub.

The location is great! Near to the skytrain, best buy and market.
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The price looks like ok, but it is not if u add up the wifi fee! 5-day-wifi service cost me about $100! And, it sucks! U can only get on Internet before 8Am and after 11pm, because they said they can only let 200ppl online at the same time! In my 5 days, I only use 1hr at most per day. If you want a hotel with nice smooth... more

Very nice people and location, no problems.

24 hours open desk for late arrivals Airport shuttle
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Old fashioned interior design Long waiting time for the shuttle at the airport

Vorteilhaft sind die Flughafennähe und die trotzdem ruhige Lage.
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Der Gebäudekomplex ist weitläufig und von daher teilweise etwas unübersichtlich.

Great location in Richmond. Easy access to malls, Skytrain, and airport. Staff are friendly, knowledgeable, and helpful. Really liked our suite, the washer and dryer were a bonus. Room service was good and quick.
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Wifi did not work well

床大舒服，免费机场巴士，免费WIFI
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空调+排气扇噪音大 不含早餐

Staff were very friendly and helpful.
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Couldn't find a moderately priced meal at hotel. Couldn't find a washroom near lobby while waiting for shuttle.

Grosse Suite mit 2 Schlafzimmern,2 Badezimmern,Wohnzimmer, Kueche, Waschmaschine,Waeschetrockner,Spuelmaschine,Herd. Mit der Bahn ist man schnell in Downtown.

The hotel is very clean and quiet. All of the staff is friendly and helpful.
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Wifi is a bit challenging.

位置，交通
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楼体平面乱

excellent reception staff
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I have no negative things to say

friendly and helpful staff, the hotel amentities
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I had no dislikes

Proximity to the airport was a big plus for us after a long journey. Otherwise, this is a typical city hotel, nothing special.
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The breakfast was both disappointing and expensive. There was limited choice.

There are no comments available for this review

The location
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No breakfast

Kind of service apartment in their suite rooms, full kitchen, laundry machine, sofa bed, dining table etc. very convenient for family vocation in Vancouver. Close to airport, free shuttle.

De luxe
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De prijs

Here only for the day to leave on a cruise the following day. Just on the corner of the Executive Plaza Hotel where I was staying. Friendly staff but VERY slow service. Food was as expected, but nothing special. Priced for the area and food to match. Good if you have no transportation and need a meal. I'll bet there are nicer places nearby though. I just didn't have the time or energy to look... more

Für eine Nacht ideale und günstige Unterkunft.

Gute Lage
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Keine Möglichkeit im Hotel zu speisen. .Drucker war kostenpflichtig, für ein Blatt 2,50 can $

Spacious 2 bedroom suite
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Second bathroom needs a hair dryer

grosszügiges Raumangebot
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Internetverbindung war zu beginn sehr langsamm

location
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the room is a bit small for family

I didn't get the room I reserved. Had to wait to get a different
room cleaned. Took about an hour to finally get a room we need.

Location & price. Also cleanliness

location ideal for airport - shuttle service and very close to large shopping mall

Rooms were clean
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When I arrived they had no booking for me good thing I had printed out
my reservation sheet good thing there were a few rooms left open. I was
not overly thrilled about this.

Rummets utrymme
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Frukosten

空间较大，位置较好，交通方便
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前台较冷淡，部分设施陈旧，棉被质量较差

all fine

Comfortable, clean rooms with all the amenities. Swimming pool and excellent restaurant! The staff at the restaurant and the service was exceptional and well-priced items on the menu. Overall, very impressive.
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The Internet service experienced some problems, causing delays in business communications. Also, some of the front desk staff should be more sensitive in meeting guests' needs,... more

The friendly and helpful staff.
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Breakfast would have been nice to be included in the price.

The hotel is dated and pictures online show it to be much more than it
really is.

Close to airport,staff friendly one in particular,accommodating, close
to shopping, restaurants, happy that a roof connects to other building
, we had other family members in newer building, there's were
quite nice.
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Booking.com did not give us the room as shown in the advertisement ,
then valuable time was wasted on getting a better room , we only had 5
days and they were planned out full,... more

we really liked our one bedroom suite and having the washer/dryer was a bonus. The room sizes were above average. This hotel felt more like a condo than a hotel but with excellent customer service and all the extra's! We will defintely stay again :)

The Front Desk staff was exceptionally friendly and competent. (woman from Angola)
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Hotel seemed a little dated.

Exactly what we needed after a 14 hour flight. Especially appreciated being given early access to our room. Thank you!

服务及实施都比较好，价格也比较实惠。有机场班车很方便。
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楼下的酒吧晚上比较吵。打市内电话还收费，不大好。

Personeel is niet erg vriendelijk. Parkeren is lastig.

Very Clean Excellent Value

Near the airport.

Free parking Location close to mall and hospital.
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Beds and pillows were worn in and uncomfortable. Rooms/washrooms older and outdated.

Exceptional staff - very helpful personalized service. Great location - close to airport and Richmond Centre. Good value for the money. Appreciate the shuttle service - also very courteous and helpful drivers

comfort, cleanliness, helpful staff, and decor.

Great HOTEL. Value for money. Like their people

Great Hotel Rooms are Brand New

Wow, We booked a remodeled room and I was shocked how it was just like brand new, Every bathroom fixture was new, marble counters, new sinks, the room was perfect..... The bed was awesome and the service at the Hotel was excellent. I had Free Parking and they have an awesome breakfast buffet. This Hotel deserves 4 - 5 stars!!We will be back!

Good hotel for the money. The beds are comfy and staff is nice. Big TVs but most channels are fuzzy. WiFi is basically useless especially for an "executive" hotel. Exercise room is dated and cluttered.

stay at the fairmont instead

sure the fairmont is a bit more but its worth it, this hotel wasn't terrible but basically an overpriced room, with gross carpet, dingy bathroom, glasses had fingerprints around where the lips would go, pub ic hair in the shower, and the windows didnt open, I am used to clean air so I think it even ruined my sleeps at night... stay at the fairmont its worth the extra money.... you get a perfect... more

“I
don't this this place offers good value. There are other hotels in this area that are much newer and provide free WiFi.”

“Staff was friendly. Rooms are a bit outdated and have too much furniture making the room seem cramped. No free Internet access.”

Executive Airport Plaza Hotel

Nice, Friendly and pleasent

The hotel ammenities (exercise room and breakfast restaurant) weren't very special. The room had a nice flat screen TV, but no HD channels. The room also had ethernet, but the box was on the opposite side of the room to the desk, so it wasn't a very helpful setup at all.

I stayed here because of a conference, but do not intend to stay here again.

Located in the Executive Inn Hotel. Went here for breakfast during a conference being held at the hotel. Food was decent, but it was extremely overpriced for what we ordered. We were two, and one person had a cold breakfast with fruit, milk and cereal, and muffin, coffee. I had a tiny bit of eggs, a muffin, coffee, orange juice, and fruit.

The bill came out to $27 plus tip. I felt a little... more

Executive Plaza not up to basic standards

I would not recommend this hotel to others. On arrival I waited over half an hour for the shuttle. While waiting I saw other hotel shuttles come by twice while still waiting for the Executive Plaza shuttle. When the Executive Plaza shuttle finally arrived it drove right by without stopping. I found out from a flight attendant who was also waiting that this happens all the time. The hotel did... more

Average hotel

Stayed in one of its suites for a week. Room size is OK, bathroom is way too small, AC in the bedroom is not working properly ... more