I had a gift certificate given to me for this place so I tried it (happen to go on the first day of reopening) The girl who did my nails was one of the best I've had, she filed them perfectly to just what I asked for and my shellac polish looked amazing. I've never had so many compliments and it is 3 weeks later and they are still perfect. The only downside to me was the decor/atmosphere, it... more

Was so excited to see that they had finally reopened. Unfortunately my FILL took an hour and a half. My gel polish is all clumpy and uneven it looks like I did my nails myself with my left hand. (I'm right handed) I had a meeting I had to be at and one of my co-workers commented on how bad they look... Awesome. Also they tried to charge me more because my nails were long? (They aren't long, my... more

They are usually very nice but I've always wondered about their cleanliness and sterilization of the tools. There were times my cuticles were cut too short and I bled. The last straw for me was when my sister and I went and while we were there a woman came in with her dog. I love dogs but they DO NOT belong in a nail salon.
They gave the woman a seat next to me, she took her dog to the seat,... more

When I put my hands in the water with rocks (part of the manicure) I was disgusted to see some other persons rather large piece of skin floating in it. The staff apologized and rinsed it out with tap water and gave it back to me.

Two of my cuticles were cut, and after wiping the blood on their towel, the "antibiotic" was applied. It was definitely just alcohol and stung through the rest of the... more

I had an excellent experience with Thuy, who did an amazing acrylic fill for me. She is precise, efficient, and friendly. The shape and length of my nails is perfect. The best part is that she can use pink acrylic powder so that no polish is needed. I love the colour and the fact that it will never lift, peel, or bubble! I will definitely be back.

If you want a reasonably priced Mani/Pedi or if you're looking for a new place (well priced) for your nails this place is awesome. Yes, it does cater to the "yaletown girl" and yes, it is your "typical nail salon" - but the staff are polite and do a really good job, and if you don't like something they will fix it.

The have OPI for their standard nail polish and China Glaze. They do French... more

Very rude staff. After ruining my fiance's nails, she returned to have it rectified. At first they were just rude, once she complained about the way they were fixing her nails, the staff member erupted and yelled at my fiance and kicked her out of the store. Turns out that staff member was the owner, Thuy Nguyen. I emailed her and attempted to give her a chance to rectify the situation but she... more

will not be going here anymore, staff is rude in an underlying way, I guess I did not tip enough as she asked " is that all for all three of us?" I thought it was more than generous.. and its a gratuity....... there is way too many places in Yaletown to have to go back here!~ also make sure they sanitize their tools not once have I seen that and always ask for a fresh files

Sorry been twice for a fill. First time my nails were way too thick i couldn't even pick up a coin from the ground and broke with in a week at that.
Second time from a different tech they drilled so deep into my nails leaving those harsh red half moons :( and last I find the quality of products is low the top coat on my gel polished started to do this weird tint thing changing the colour of my... more

Friendly staff and good manis and pedis but the seats aren't very comfortable and the smell of nail polish remover is very strong here. Maybe better ventilation would help. Not the best range of nail polish colours too.

If your looking for a cheap place to do your nails your at the right place, this is not the place for you if your trying to relax while there doing your nails. Thou they do it in efficient way, with Betty I always get a excellent job with my nails!

Also they do free repair (chip, smudge) on your nails if something happens!

Love getting my mani pedi's here, all the ladies are super nice and friendly. They do a great job on making my feet smooth as a babies bum and my toe nail color seems to always last for ever! They have massage chairs and they will always run out and plug my car with quarters if needed.

My wife got a bad fungus infection!!!. Obviously they don't sterilize their tools properly. We made several attempts to contact the owner Thui, finally we got her on the phone and she said she was busy. They would not face up to this situation at all. BAD, BAD, BAD!!!

Decent place to get your nails done. Cool decor, the staff there have always been friendly to me and my friends. They have a good selection of nail color, I always go for the shellac polish because it last long. I have only gotten pedicures there and they do a good job painting the nails, they also give you a little massage to go with it. The salon is near the yaletown skytrain and near some... more

My friend and I walked in on a cozy Sunday and were surprised at the gem we found - as we had never been before. Element is tucked back in, in Yaletown and has the perfect amount of privacy from the street/public, and perfect amount of open-interaction inside. Leather couches, comfy cushions, TV with episodes of something on. You can easily sit side by side with a friend and have a professional... more

I'm disappointed to be super disappointed in this place. It's near my condo, looks bright and cheery, and everyone is really friendly so I was excited to give it a try. However, today, the day after my manicure, my cuticles look as tho someone chewed them off rather than looking professionally manicured - they're all torn and ragged. My thumbnail has also chipped for no apparent reason... : (... more

In town for two weeks, staying in an apartment on homer st so it was very close for me. I've gotten many manicures in many different cities and I think this is the best mani pedi I've had. I got the gel polish on my finger nails and normally, the polish near the cuticles is always uneven and ends up having air bubbles after they dry. The lady who did my nails took her time and they look great.... more

Pros - I've found their work itself is pretty durable. Gel nails last a while, can take a beating. The place is well decorated, the massage chairs you sit in for pedicures are pretty nice.
Cons - I have always felt incredibly rushed and I think the finer points on the work suffer for that. They really hustle to get you done and out of the chair to serve the next customer and it feels like a... more

The pedicure/treatment itself was amazing..wax on the feet.. I mean really, that feels GOOD. However, my polish lasted a week and that was disappointing. Considering how much I paid for it!

Three strikes and you are out. I have tried Elements spa three times because it is very close to where I live. The first time, I went in for a polish change and it chipped in 2 days. (My regular manicure usually lasts 10 days) the second time, same. The third time was the WORST. Every single nail was shaped very differently, which looked VERY unprofessional (like a 10 year old did my nails) and... more

Love this place. The ladies are quick and pleasant whether I pop in alone or we go in a big wine-drinking group.

Once again, I left my nails unfilled WAY too long. Once a nail actually broke - that was it - time to go.

Leon (my regular Nail God) was booked and it was around 5 pm . I was desperate.

No more " I'll do it tomorrow "
No ... It was tomorrow.

I was on Homer as I had just finished viewing a condo on that street. I look and beside me was Elements.

I popped in to ask if I could be seen. Yes, in... more

Always a blast. Nothing like sitting down with some friends, having some bubbles, catching up, and getting pedicures. It's always a good time when I go here. :)

I used to come to Element yearrrrrs ago when it was still owned and operated by Nam. Boy, I miss him! His work was flawless and I thought the salon a little more inviting when he ran things...

Fast forward a few years and I've had a horrible set of gel nails, so naturally I bit/peeled them all off. I walked in to Element sans appointment, as all other salons in the area didn't have an... more

Cheap and they have pretty good service. Massage chairs are amazing! Some people that work there are friendly and some are not. I guess it's the language barrier. They don't chat with you that much. But yah other than that I would definitely get my nails done here regularly.

I had a mani pedi here, and while they were competent enough it was probably the most unrelaxing experience ever! The massage chairs they have there are actually quite uncomfortable, but my main gripe is that 3 of the employees there spent the entire time having an argument as they did mine and another client's nails. I couldn't tell what it was about as it was in Vietnamese, but they were... more