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New atmosphere
August 05, 2014This restaurant has recently been remodeled and the new seating area is very open and comfortable. The service was great and the food was amazing. Kids eat free was a bonus as we had our youngest grandson with us as well.
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Still not so great
August 05, 2014Went to this restaurant years ago and didn't have great service or food and I had another bad experience with the chain in another city but we decided to give it a try as they had obviously revamped the food and restaurant based on the things we had read. Well, we won't be back again. The food was not restaurant... more
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Loved the Chicken Parm
July 11, 2014My husband, I and our brother-in-law ate here Thursday July 10th/14 and the food was delish. Ordered from the new menu - chicken parmesan with pasta, caesar salad and fresh bread. As we were staying at the Comfort Hotel we received a complimentary h'orderve. We went with stuffed mushrooms with pesto toast and they were excellent. The chicken parm with... more
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Chain Restaurant ... the usual fare
July 05, 2014With kids, you always know there will be something for them to order, which is a plus with any chain restaurant. Nice selection of salad entrees and the kids enjoyed the pizza. My husband is a vegetarian and was happy with the selection there as well. Waitress was attentive and always refilled the salads and garlic bread (some East Sides... more
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Staff Should be Attentive but not Pester Customers
June 23, 2014We went here for dinner. We like the fresh rolls provided with the bottomless salad. The meals were quire good but the waitress trying endlessly to upgrade everything we ordered was a definite nuisance. This is a real no no for my wife, and it has happened before. When asked if we wanted another glass of wine, the waitress removed... more
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How Very Disappointing
May 19, 2014
On Friday - May, 16th. I visited this restaurant with a friend. It was before the Friday crowd rolled in it was at 5:30 pm. when we arrived.
First let me say the washroom was filthy, absolutely filthy. Almost enough to make you leave.
The waitress came and said she was in training and so would be with another waitress....
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Dinner wait
May 12, 2014Once seated, waitress arrived within 3 - 4 minutes and was quick with beverage. Took order and waited about 5 minutes for soup. After finishing soup waited another 20 - 25 minutes for main course. Waitress did not check to inform of any problems or delays (I was seated next to the kitchen). This I not the first time that... more
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solid service & allergy aware
March 24, 2014Good thing we made a reservation for Saturday night, it was busy. They have a binder for food allergy sufferers. Breadsticks not listed but server & chef checked in the kitchen and bread was fine for us. Server was very good. We asked for extra toppings on someone's salad and she brought them no problem. Everyone's food was good, lasagna... more
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Good Value Consistant food
March 03, 2014It is not a fine dining restaurant but if you want good food with great service this is the place to come, I have gone there for over 15 years and have never been disappointed, Great Italian food .
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Great place and employees
February 25, 2014Great place. Had a issue with my food and my server i believe her name is rachel was very understand sweet and took my plate back and brought back a perfect one. Drinks were refilled without having to ask. Manager came by table to check if we were enjoying our meal. Love this place and that sever was super nice... more
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Gave it another try
January 25, 2014We have been avoiding eating at the local East Mario's for quite a while now...due to a few bad experiences, There was a coupon in the mail recently and we decided to give it another try! I must say that it was an ok experience! We were seated by the front windows which can be really cold and drafty in... more
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Needs more pride in the food
January 05, 2014
Third visit. Third time the food was mediocre or overcooked. Service is great on all occassions but the cooking has a long way to go.
Unfortunately, i wont be going back or recommending this to visitors.
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Good Food
November 29, 2013Had a 'Traditional Hamburger' and it was everything I had hoped for- a 'real' hamburger. Slices (not chopped or chunks) of tomatoes and onion with a leaf of iceberg lettuce. Could also have had cheese & bacon, but I just wanted a real hamburger, the kind you make at home. Delicious! Attentive service and fair prices. The restaurant could use... more
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Getting stingy
November 24, 2013
THE GOOD - Staff were helpful and polite.... atmosphere was decent....food was good
THE NOT SO GOOD - Portions (especially the salad) are tiny...we had to order 3 times to get a normal sized salad...they asked us to move tables half way through our meal to make room for a large group...not classy...
I would recommend their spicy calamari (for...
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Budda Bing
October 21, 2013The Orillia East Side Mario's has been a popular spot for locals and travellers since its opening. It has a fun, family atmosphere with good food and good service. There's plenty of reasons why it continues to be a favourite spot for dining out, whether for lunch or dinner. You won't be disappointed!
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A little bite to eat
October 13, 2013I must say, in doing this review, I did not sample much of the menu, I had the Bruschetta a mountain of seasoned garlicky tomatoes surrounded by crispy pieces of oil drizzled bread which I found delightful and tasty and as I was dining alone for me it was la large enough portion to consider it a meal. This was... more
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August 16, 2013
August 15, 2013
Was just at East Sides in Orillia. Apon arrival we were greeted and sat, brought menus, came back asked what we would like to drink, brought drinks and then things started going bad.
When our salad was served, had to ask for utensils, salad was good, when our pasta came, it wasn't what we ordered, on second attempt one of...
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Not as good as the usual east side marios
July 22, 2013Not so great food and sort of pushy service. It was okay. Theo's just down the street is much better in my opinion
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Starting to show its age
May 28, 2013We ate here once and were not overly impressed. The staff seemed complacent. The food was okay but nothing special. We would return if there was an update to the site.
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Great appetizers, sandwiches need work
May 28, 2013Was here early in the evening, in time for half priced appetizers (nice deal) the stuffed mushroom caps were delicious. Had a few issues with seating. Been here 3 times in the passed few months and each time we are say in the bar area without choice. People come in after us and they're sat in the dining area, kind... more
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Takes poor quality food to a new level
April 21, 2013I stopped in at 11 pm to get some food to go. Waited for 5 min before any staff came out from back. Ordered lasagna and minestrone soup. The lasagna was very dry. - needed some tomato sauce and the takeout bowl of soup was ONLY 1/2 full - but here is the best (or worst) part. There was only... more
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Not good for ESM
April 04, 2013Restaurant appeared very dark and dingy. Drinks were terrible. Food was way below par for an ESM. Table was dirty. Did not enjoy dining here at all.
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Efficient
March 20, 2013Great manager. When we arrived we were told by hostess there was no room. 2 hockey teams were there also. The manager promptly found us a spot no problem. He was directing his staff like a pro. The food was hockey but the sandwich I had had way too much mayo. The Italian Wedding Soup was great as usual.
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Please turn up the lights
March 06, 2013It's funny to me, that if we go there late afternoon the lights are up in the dining room and I don't have to search for my reading glasses. Around the dinner hour they dim the lights (we've been there when they do it) and suddenly reading the menu becomes impossible, I am ever so grateful that they have done... more
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average but a bit pricey
February 03, 2013Good food but a bit pricey. Appetizers and deserts likewise. Bathrooms needed a bit of cleaning. If wants to keep busy needs to keep up with competition. Was better before.
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Good Food and Overbearing Service
February 03, 2013Standard East Side Mario food. I had the unlimited lunch special including soup, salad and bread. My soup arrived first and shortly after my salad. I wasn't more than a few bites into the salad when they asked if I wanted another soup. I was asked twice more while eating my salad. I felt I couldn't enjoy the meal and... more
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Food is good but the service just ruins the experience
January 20, 2013Food is good but the service just ruins the experience. Every time I go to this place the servers are unfriendly and not accommodating. The place is always empty because they don't value their customers. Staff needs an overhaul.
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Great food at a good price
January 07, 2013Food is delicious and the service is excellent. Owner is always going around talking to customers. Great community feeling.
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Not what it used to be
September 22, 2012Well unlimited bread and ceasar salad is all I can say here! Too bad I am trying to keep the carbs off! I do feel that they are a little pricey for what you get, you can do much better on the same street!
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Spicy Calamari
August 12, 2012try the spicy calamari it was delicious. The veal parmagiana and speghetti was good too. It was comfortable , service was good.
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good food and good staff
August 09, 2012little expensive if you ask me but the food was awesome.... show your room key and you get a free appetizer with the purchase of an entree.....i had the salmon and the calamari di avalo or something like that....really great!
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Typical for East Side Mario's
July 25, 2012Waitress was friendly. It was my friend's birthday, he got a free slice of cake, but he didn't get to spin the wheel for a chance to win a prize. =T Meal was okay!
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Very dirty
July 13, 2012We decided to eat at east sides as you know what you're going to get ( pasta is not that hard ) . Before we even walked through the front door I was struck by how dirty and unkept it was . The cutlery , plates , drinking glasses all need to be replaced , and does any one know... more
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Long wait
June 13, 2012Even when empty the service here will leave you frustrated.
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Great Meal
May 15, 2012Excellent food, waitress, no waiting to get seated and food was quick in coming.
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Typical East Side Marios Chain
March 02, 2012Another ESM location that is a let down. Used to be good but not anymore.
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Bad service
February 23, 2012The food was horrible. I ordered fetticine alfredo and it came with almost no sauce on it.
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Dinner
February 19, 2012great food! great service,right across from the hotel - very handy
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Fast and Friendly Service
February 18, 2012My husband and I decided to eat supper here before heading down to Kitchener for the weekend. We arrived at 6:30pm and found the parking lot quite full so we were fully expecting to have to wait a bit for a table. We were warmly greeted quite promptly and were shown to a table right away. The restaurant is huge!... more
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Just what you expect
February 16, 2012I have been to various east side Mario and this is just like all the rest, nothing special just very average.
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OK mains, c@!%!y salads
January 04, 2012
The mains, which were chicken parmesans, were fine - tons of pasta and sauce, plus average chicken.
The salads were absolute c@!p. Here is what they did (we got take out). They got the salad container, added ONE cherry tomato, ONE cucumber slice and a TON of iceberg lettuce that was brown on the edges. Thats it. Thanks Mario. I...
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Good food, great value
December 25, 2011I have ordered online for pick-up at this location and find the food to be consistently good with much better portion sizes than some of the competitors. Staff is friendly and attentive. Always a pleasure.
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Cheap, awful food. But lots of it
December 03, 2011
If someone is willing to sell you unlimited quantities of food (Salad & bread in this case), there's probably a reason: It's poor quality.
It's a big chain, with plenty of manufactured "flair" on the walls, the food is fast and cheap. If this what you like, you're going to like it. If you like pasta that doesn't taste like...
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Dilapidated Restaurant
November 25, 2011
the restaurant needs to be upgraded...it is old and tired looking and depending on where you are seated...it is either too cold or too hot.
Pastas are overcooked
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very taste
October 26, 2011
it has been about 20 years since I been to an east side marios. The beer selection was good and the food was very tasty.
If your staying at the comfort inn, show your room key for a discount.
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