Good service and helpful staff.

I shopped at Deserres (Main St location)in early February 2010. I went into the store looking for only one item: an 8"x10" wood, front loading floating frame (a frame unavailable in the town where I live). With the courteous help of the staff I found the frames -- plenty in stock and reasonably priced. I purchased several and am now trying to arrange for long distance shopping so that I can... more

Very satisfied!!!

I frequently shop at the Broadway / hemlock location to buy my materials for my art practice and other crafty projects. Quite often I have many questions about products, brands and product usage. The Staff at Hemlock location is VERY KNOWLEDGEABLE and Helpful! Considering how low paid customer service jobs these individuals put in a considerable effort and knowledge base into there work! Most... more

This is one of the only places I know of to go to for one stop shopping for every art medium you might need supplies for.

Excellent buy for art supplies

great prices & helpful staff... more

Brit

I am unsatisfied too...service and product knowledge is NIL..the staff should have 6 months training to get familiar with the products you sell..you have nice art supplies..but no one knows anything about anything its mind baffling..the staff all seem so dumb..or they are all high on crack one or the other or both..please get some knowledgeable staff..

Unsatisfied customer / rude staff and management

Name:fay kidd Company: personal Phone: Message: Hello I was at your location on main street in vancouver on saturday the 11 of april I have been going to the same store for over 10 years and spend thousands of dollars But I have notice since the name changed from loomis to deserres that the quality of service has dropped tremedously and the knowledge of product from your staff members in... more