When we purchased in Kleinburg we did a thorough investigation of the builders in the area, especially for the quality of the home that we are looking for. Although the options for Kleinburg were limited to a handful of options we were comfortable in dealing with 3 potential builders. What pushed us over the edge to work with Crystal Glen Homes was the white glove service that we received... more

great builder .let us do many changes throughout our house without any extra cost. Rob was the guy who we were dealing with .He was very proffessional and helped us every step of the way .the builder Steve was great and let us make any changes we asked .we had a great experience and would definitly buy from this builder again.

We had a wonderful experience purchasing our first home from Crystal Glen. We were very impressed with the excellent design and quality craftsmanship. Best of all Robert made the experience really easy for us. If you are looking into buy a home, we highly recommend Crystal Glen. Speak to Robert and you will have an excellent experience as he is very professional. Thank you.

the worst experience for buying new home, so many hidden cost and has to fight with robert, no custmer service, you don't know who you have to talk to if you need help.

First time buying a new home, the worst experience of our life so far!! Rob is a sales man who knows how to con people into buying and throws in things to get you trapped. Once your trapped, there is no customer service skills, no one can give you a definite answer about anything and your being strung along. You get the answer yes, yes until he has your money! Then it's who gives a hoot about... more

I purchased my first home from Crystal Glen. An excellent house, nice layout, excellent craftsmanship. The staff were very helpful, Rob in sales is great and Mario on site took care of any concerns I had. Been living there for 2 years now and have no plans of moving. Would definitely recommend to a friend.

The design and the quality are not really bad.
The timing is very poor.
The price is very high. Many hidden payments are in the contract. Expect bad surprises at the closing.
Customer Service does not exist.
The houses are very good, by don't buy.