The Crowne Plaza Chateau Lacombe hotel is conveniently located in the heart of downtown Edmonton while offering the scenic serenity of the citys picturesque River Valley
Welcome to Crowne Plaza, a chain of full service, upscale hotels. Here visitors can experience the utmost in convenience and top-notch event facilities. Crowne plaza caters to business travelers and to the meetings and conventions market.
Centrally located downtown, the Crowne Plaza, a round 24-story tower sitting on the edge of a cliff overlooking the North Saskatchewan River, possesses some of the city's best views (best seen from La Ronde, the hotel's revolving restaurant). The nicely furnished standard rooms aren't huge, though the wedge-shaped design means that they are broadest toward the windows, where you'll spend time... more
The hotel was downtown Edmonton, which meant we ran into some interesting people at night. The hotel was surrounded by several pubs, restaurant and fast food options etc. Walking distance to Landmark cinema and downtown mall. It was an easy drive to big box outlets and the west Edmonton mall.
Location: adequate Staff: Adequate Expedia booking: quick and easy Biggest disappointment: not being told that there would be a 20 dollar parking fee before hand. It's no wonder they discount the room. they can make up shortfalls by charging for parking. chances of recommending this hotel to friends or family: none
My daughter booked the honeymoon suit and a week and a half before her wedding they called and canceled it on her and said that it was beening renovated. she booked her room a while back why would they let her book the honeymoon suite then cancel it on her they never said anything about it Being renovated when she booked it and then Call her a week and a half before her wedding!!! It was to... more
Currently undergoing reno's but other than a bit of a maze through the lobby it did not affect my stay. One down side to my stay was the hot water from the sink never really was much more than warm. Shower was hot though
Although the staff were very helpful. Check in took so long. The parking is very expensive. The rooms were very outdated. The eggs benedict I had for breakfast did not come with hollandaise sauce but with mayonaise. The floors on the reception are very rough due to construction so I almost tripped. They originally checked me in to the wrong floor. We only stayed because we had been going to... more
The taxi dropped us off at the front door and as we struggled with our luggage, the doorman stepped outside to help us collect ourselves. Inside the desk clerk was gracious and friendly. She accommodated us with an early registration. After being awake most of the night on a cold, hard train seat, it was a welcome experience. Our room was as we had requested and nicely appointed. We had no... more
It was a great stay.We arrived early and they let us check in even if its not 3 pm so we had a little time to rest after a long drive.The hotel staff was very accomodating and friendly.One thing i dont like about the hotel is that the parking is not free and to think that most of the hotel have their free parking.
I am here now having lunch and it is very good. I only stayed one night but the hotel was clean and nice and the service is wonderful. I asked for a late check out and they were fine with that at no extra charge!! I would come and stay here again.
I was a little worried because I have never booked on line like this and the price just blew me away. Our room was really nice, the staff was great! It was great to come back to the hotel, jumping into our suits and going to pool room and just RELAXED! After walking, watching our daughter & grad-daughter try on wedding dresses and bridesmaid dresses, that was great way to end the day. The... more
The hotel staff were friendly and the room was spacious.The bathroom wasn't overly clean, hair behind door, dust on the fan etc. The pool area was dirty, and there were no towels.I'd recommend this hotel if you can get a low rate but you would be disappointed paying regular rates. There's a Boston pizza, tim's and Subway within a block. Parking is $20/day.
This hotel is perfectly situated in the centre of the downtown area - Jasper Avenue is just half-a-block away. McEwan University and Norquest College a few blocks away. Top floors offer an amazing view of the city and they offer smoking rooms still. Great amenities like the fitness centre, the pool, the jacuzzi, and the steam room - open till 11:00 p.m.House keeping staff was efficient and... more
Hotel is great and eco friendly. Parking is $20 Canadian dollars/day. They also hold $230 dolllars on your credit card for possible damages to the room. I was not informed of this practice until I saw the charge on my credit card and called to inquire
I went in Edmonton for the first time. The hotel room was very comfortable. Also other amenities provided were good enough. Just the room didn't have proper lighting. Also hotel should provide enough sugar and coffee-cups to make tea/coffee. rest of the things were perfect.
Stayed there during my one week visit to the Edmonton and I seriously can't fault the place. Location is fantastic and within reach of everything. Area is very safe and sound. I would definitely stay there in my next visit in December.
This was a nice hotel with reasonably priced rooms. The staff were friendly, rooms were clean and location is great. Overall, if you need a hotel in downtown Edmonton I would recommend this one, great value and would not hesitate to stay here again.
My husband and I have stayed at the hotel many times and have always been pleased. No different this time. Room was clean, staff was pleasant and very helpful. The only drawback is that there is no access to the ATM machine from inside the hotel after a certain hour, so can be a little scary, but otherwise very pleased... more
Had a quite 7 night stay at my week off from work.No free breakfast ! Guest room was very clean and the hotel staff very friendly. The hotel restaurant was good with a good price. There are many restaurants near by in walking distance.I wouldn't recommend to go out at night.Because at the near small park are hanging people around... more
Had a really nice stay @ this hotel for 9 nights this past march/april and really enjoyed my stay here. The front desk staff did their best to accommodate guest needs. Rooms were always cleaned daily. The restaurant has a full menu @ good prices; there is also a buffet daily as well.
There is a park next door for... more
After a long and tiring but fun day at the West Edmonton Mall to celebrate my boyfriend's birthday, we were looking forward to resting. When we got to the hotel, the Receptionist (sorry I forgot your name!) greeted us pleasantly and we did not wait even a minute. He told us the roundabouts in the hotel and he even suggested... more
Had some difficulties getting timely front desk support, but overall it was a good stay. Good beds, decent rooms- maybe a bit overpriced for what you get, but only by $20 or so. Parking expensive, so I parked overnight on the street for free- frugal me. The room had the amenities I needed; wifi free. Starting to look its age;... more
This isn't the fanciest hotel, so not sure what people expect. I read some of the reviews below and roll my eyes.......people are so fussy. What do you expect, in room massage and eating your meals off bone china? I was booked into this hotel for a work trip so stayed for six nights. Very clean rooms, great location (right... more
We recently got the penthouse suite for a girls night and concert.. a treat for us gals away from the husbands and kids for a night. At $360 for a night between 4 of us we thought what the heck spoil ourselves for a night. Reception area was nice, but if you don't drive a compact vehicle you aren't parking... more
I've stayed here 1/2 a dozen times or so for the purposes of business in Edmonton. Usually it is a safe bet, decent price, comfortable beds, good service, decent food in the restaurants/pub and clean. This time however both myself and my colleague ended up with dirty rooms, not just messy but quite, visibly dirty. I am not a picky... more
The Coast Plaza Hotel in Edmonton offered a very nice few days recently. The hotel appeared
to be completely full (it is a large hotel) yet the hallways were quiet and at no time was there any wait for the use of the elevators. I found the hotel at the centre of downtown with restaurants, shopping, theatres and groceries all... more
Our stay was delightful. The clerk at the front counter was in training and could not have been better. Very courteous, efficient and helpful.
The room was great. Spacious and comfortable and best of all, extremely clean. As was the bathroom
The only negative was that the water took a long time to get hot and then seemed to cool... more
I booked a room that was supposed to be a non-smoking non-pet friendly, however, after unpacking I accidentally found out that the guest who was there the day before had a dog! I complained immediately, the staff apologized, room changed, received complimentary fruit salad and a 30$ restaurant voucher! I was satisfied! Room furniture was old.Overall, it was good. I do not mind staying there... more
Everything is pretty dirty, confusing parkade, First staff was rude, the rest were awesome! Unfortunately it is under receivership and renovations.. Got a really gross room and the bath tub was missing enamel and was dirty. I could hear all the construction above me. They were really nice and gave me a better room. When I was getting my new... more
Stayed here for 2 nights this past January, when visiting Edmonton with a friend. Its a very cute hotel and great value for the location. It was about 100 bucks per night through hotels.com which I would say is pretty standard for that area.
- Great downtown location
- Free internet
- There is a rotating rooftop restaurant [unfortunately... more
Stayed at the Chateau Lacombe April 11 - 13 Nice hotel. Quick easy check in, friendly staff, some aspects of the room were a bit dated but nice and clean. The food was good at all 3 restaurants on site. I need to mention Liliana at the Bellamy lounge. The Friday night turned out to be super busy in the... more
Stayed here with a friend for one night while we were visiting for a concert, super convenient location, 2 minute walk to Jasper Ave which has tons of restaurants and bars, and only a 5 minute drive to Rexall Place. The room was the perfect size, and I swear I had the greatest sleep of my life on my bed.... more
Easily the worst hotel I have stayed at. The entire place seems like it is going to collapse into the river. Starting in the parkade roof tiles are falling off and missing, the furniture in the lobby and rooms are all old and in serious need of repair. The first room we were in had mold all along the window,... more
I stayed here for almost two weeks and the staff were great , food , service , housekeeping staff. Everyone made me feel like family always very helpful and friendly. I will be coming back very soon. I like the central downtown location everything close banks and stores. Very quiet hotel I had a view of the city and river... more
Excellent check in staff, and courteous front door personnel. The beds were comfortable, the location central to downtown services and the mall. This hotel went through a bad rough patch but we came back to see if it had improved and it has. Very good value for the money.
ok check in at 10pm. lady was just whatever, not friendly at all.. get into room and expected much more because of the fancy name, gorgeous lobby, concierge, revolving restaurant and what not. rooms were just ok, bed was so comfortable. internet was kind of annoying making me sign back in with password every 2-4 hours without even leaving the... more
I've stayed at this property over 4 times now and I love it. It has a homely feel and the staff is very friendly. The beds are really comfortable although the rooms are a little outdated. The restaurant and lounge has great good, affordable. Rooms on a high floor are better so you can have a view of the city.
Stayed in the Coast Edmonton Plaza for the Easter weekend with my family nice reception area and a private underground parking which you had to pay ,stayed in a superior double which was a nice room with a good view ,nice pool area in the hotel my only complaint is they scanned my husbands credit card on arrival which we... more
Affordable stay ! The beds comfortable ! The breakfast was great and the staff amazing ! only downfall was no where to take your dog for a bathroom break with the hotel being pet friendly it needs a little patch of green grass somewhere :)
I always try to stay in this hotel as the location is very agreeably for my work. Room was clean, quiet, and warm. The front desk service was great, they were very helpful for all my travel needs. Thank you for the great stay!
No elevator from parkade to hotel. Access is dark and feels unsafe.
Rooms need renovation and the food is pretty bad......soggy English muffin on Eggs Benedict, coffee refill was requested but forgotten. Bar is open to the lobby which was noisy . No ambiance
Unless you are just there to sleep, I recommend you find another hotel for... more
This hotel is the worst. Im in sales and i have stayed at many hotels, this one is the garbage. The furniture is broken, old and filthy. Its by far a 3 stars, a truck stop motel is 100 times better. Never will stay here, if you care for your money pls pls sleep in your car rather than here.... more
My stay at the Coast Edmonton Plaza Hotel, was one of my best experiences. I was treated royally from the check in to the housekeeping. My room was large and airy and the staff were all so pleasant. I will definitely be staying in this Hotel again. The price is very reasonable and the hotel is in a good location... more
Loud humming noise all night long...vibrating through wall. Complained and was treated by the manager like I was making it up.
Parking lot was filthy...cig butts everywhere, fast food trash left out for days.
Sat in the restaurant and watched street people hang out front and beg and bother people. Felt very unsafe. Asked if someone could walk me to... more
Easy shuttle ride from the airport...check in was prompt...clean room....and while it was cold....on the 17th floor I was able to turn the heater off and sleep without the sound of the heater fan blowing...break d at buffet and on site parking....short walk to area dining... more
We recently stayed a the hotel for 3 weeks while our house was being built. The Regional General Manager and her team are top notch. This hotel has all the amenities that kept us exercised, relaxed and comfortable. The staff was very helpful and pleasant. All of our dining experiences were great and we slept like babies in the super... more
Reserved two double occupancy rooms through Priceline. Checked in at 4 pm. Receptionist said rooms with two double beds are not ready. I said a room with 1 bed is fine and we'll get the other room with two double beds when we return. Found out the room with one bed was a suite. Hotel also waived our parking fee... more
Nice rooms comfortable bed, they gave us a renovated suite tho.. they say they are doing a Reno new owner.. He should really take a floor at a time and just get it done if you got the money to buy a hotel u should have the money to get it done.. It's to bad all the reviews are horrible... more
This hotel may have at one time been good but not anymore. The furnishings in each room look like they are 40+years old and show it...lots of scratches, use, disrepair, etc. Ceiling tiles in the closet are falling apart. Near the windows, the roof is showing water damage. The rooms don't smell clean and the glasses in the bathroom had... more
Rooms are dirty, stained and the place has a feeling of uncleanliness. I did not expect to see stains of the walls or ceiling or have wall paper fraying. I was under the assumption that Coast Plaza hotels were supposed to be clean and i feeling. I guess 2 pillows and a threadbare mattress pad are supposed to accomplish this.... more
Despite her vintage the Chateau Lacombe hotel has a great ambiance and vibe. Renovations are ongoing....they're needed. When completed this hotel will be a 'must stay' location in the heart of Edmonton. The staff are all very accommodating and friendly. Location is awesome for a downtown stay. For dinner don't miss the LaRonde restaurant on the 24th floor ....it is... more
Have been staying at this hotel for several years - under new leadership and is even better - friendly and helpful staff, terrific value with a downtown shuttle service available (Don is great).
Safe and secure feeling to the hotel, lots of amenities with spa and access to fitness.
Willing to go the extra mile to make the stay enjoyable.
Yes, looking back it was a bad idea to take what I thought was going to be "a" pillow case which turned out to be "two" off the cleaning ladies cart. Had I known that the Hotel would use this opportunity to charge for towels and cleaning cloths, I would have left my sickness on the pillow and just thrown... more
On a one night business stay a guest is looking for a comfortable sleep and a good start in the morning. On this topic I wonder if Chateau Lacombe is halfway through an update. My room had beautiful new carpet and wallpaper, but was furnished with worn furniture and what amounted to a king size ironing board to sleep on.... more
If you happen to stay in this hotel there are a few things that you need to know.
1. Ask for a room that is higher up. For example, ask for a room on floor 15.
2. I was on the 4th floor and my bed was hard as stone. Whereas, my friends bed on the 15th floor was soft... more
I stayed at the Coast Edmonton Plaza Hotel at the end of February. The hotel is located just of Jasper Avenue and within a 4 minute walk to City Centre Mall. I prepaid the room at an average rate of $97. The room was big and very comfortable. The bed was very comfortable and clean. The elevators were very fast... more
This is not a cheap hotel, its in the $150-230 dollar range. I have a standard at $150 a night and the Chateau Lacombe is way below the standard. There were black grease stains were all over the windows and the curtains, my sleeve brushed on of these stains and made it onto my own shirt. The room was not... more
The hotel is older but fairly well maintained. Checking in took over a half an hour as we had a trainee. She avoided eye contact with us and tried to overcharge us but we questioned it and once a manager was called it was figured out. We were very tired from a long drive all night and thought we would... more
I just wanted to chime in again to express my appreciation for the Coast Edmonton Plaza. I am in Edmonton frequently - often many weeks in a row - and the one part of my trip that I know will always meet my expectations is both the reception that I receive, and the room waiting for me at the Coast.... more
comfortable rooms with fridge and microwave and Sobeys only 1 block from this down town hotel. new big TVs and very clean rooms.
offers a restaurant and a lounge and unheated parkade in the building.
Price for parking is a bit steep at $18.00 a night however. As well on the positive side is there is a shuttle that will... more
I have stayed at this hotel a few times, and have always found it quite nice. Conveniently located and well appointed. Nice lobby and great front desk staff. Rooms are nice - maybe a touch warm, but still in good shape, modern flat screens. Bed is comfortable and other furniture in good shape.
Unique Quality: Great views, good buffet breakfast, great staff
I chose this hotel upon the recommendation of VTer DavidKeeling (thanks again DK) ... and he certainly hit the mark! The hotel has an elegant lobby, helpful front desk staff, and my room!!!
All the Crown Royal properties specialize in sleep :) They offer wonderful beds, bedding, sleep hygeine information, eyemasks, earplugs and a CD player to use as you listen to your free sleep CD!
I did... more
The room was very clean, and comforable. The staff were friendly, and very helpful. I would stay again if ever there. However, the only real downside was parking was expensive. There is a pool and hottub, and exercise room that were all very nice.
Good room at the 20th floor. The view is excellent that I did not close curtains at night.
Morning buffet is complete and excellent. Room is clean.
1- i had to turn off the noisy heater fan (major)
2- i had to turn off the noisy fridge (major)
3- room was not well isolated from street noise (minor)
180 excellent and very good reviews in balance with 97 average/poor or terrible means mathematically you have a 50% chance of liking this hotel.
At the time of writing my experience there are many disappointed reviews commenting on the fact that this hotel needs a renovation. Edmonton is an oil boom town forecast to enjoy many prosperous years of economic... more
I stayed here for a conference with some co workers. The front desk staff were friendly and check in was quick. There is an $18 parking fee per night. Our room was older and and dated decor but was fairly clean. It was non smoking room, but you can tell that in the past it was a smoking room due... more
Really liked the place, my room wasn't to bad, conformable bed, nice view, big bathroom, really friendly front desk, clean, spacious, and cheap... the only problem again, like 99% of hotels in Canada is the noise fan heating system! Why can't you use standard European radiators? I'll definitely return, if I ever come back to Edmonton! A+
We arrived at the hotel quite early and expected to leave our luggage and come back later, however we were given an early check in with a smile and at no additional cost. Our room on the sixth floor was quiet, had a nicely appointed bathroom, and was very comfortable. I also appreciated the in-room desk the free Wi-Fi, and... more
We called to get the heat on while we were gone for supper, returned to 30 degrees. They finally sent maintenance and he was very pleasant and fixed the problem with a lot of difficulty.
The message light was flashing on our arrival but we had no messages. We called several times to have it turned off and it never... more
the night was blustery and an icy drive into Edmonton mid November , we arrived about 7 pm and were greeted at the door and directed to the desk by the valet , at the desk we were promptly greeted by the assistant desk manager , and we were given room 1610 and we were told where we could park in the underground parking , we have a Chev Tahoe and it is just short enough to fit (tall 4x4 will not... more
-Beds were very comfortable.
- Liked the express checkout option.
- shampoo, conditioner, body wash included in the bathroom.
- Needs some upgrading : calking, seals and frames show a fair amount of wear.
- staff friendly and helpful
- room was not that clean ( found peanuts on the floor) - In breakfast, no one explained for me that complimentary breakfast is only the cold food and that if I ate from the hot food ( eggs and pancakes) they will charge me!
I liked the location and view across the valley. Staff were mostly
helpful/. Free wi fi.
Rooms were tired, furniture needed some upgrading. No minibar in rooms.
Meals, apart from La ronde, were marginal.Phone was not working for
recording calls, for a time.
staff were amazing and very accomodating. they even assisted us via phone to locate the hotel when we were lost!!
had difficulty locating the hotel
Stayed here a couple years back and it was overall a good experience. The room was very nice and clean. My only complaint was the paid parking.
We have never been to Cost hotel our first time and will be our last time this was the worst hotel I have ever been to. First the customer serves of the hotel is awful the manager of the hotel I think his name was Ken I called to complained about the services he raised his voice and hung up the phone on me never in my 37 years ever experience something like that. I called the head office and... more
The Coast Hotel used to have the best reputation but we must have waited too long and missed the good times because I would NOT recommend it to anyone visiting this city.
What a COLOSSAL waste of the best part of $400.
It was so ridiculous, to the point of laugh-ability, if they hadn’t taken my husbands hard earned money and had been rude and unhelpful throughout the whole experience.
I had... more
Fabulous and helpful staff, central location,
Main restaurant was not open other than for breakfast. Had to leave hotel for dinners unless I wanted to sit in the lounge, which was not large enough to accommodate our group.
rooms are clean,beds great. Staff very helpful. downtown location.
underground parking can be confusing
The Hotel is centrally located in the Downtown Edminton, Neat and clean, staff are frendly and cooperatve Overall Excellant
Location was good
Paying for parking Wifi network did not work well
The place was welcoming and friendly. Even though our reservation was waylayed we enjoyed the lounge and the staff were enjoyable in all areas.
We booked a river view and did not get it but I still. Enjoyed the view. The cleanliness of the tub was a little below par and the building. Needs some TLC.
Good central location
Difficult to find while city was under construction
Great view of the river and city, delightful overnight stay, and pleasant service.
The beds were very comfortable!
Lots of parking!
The blow dryer in the room did not work called front desk to see if I could get another one. The lady was not very friendly. And it took over an hour and a half. When we were leaving the room to check out the man was just getting up to the floor. Very disappointed
Really enjoyed the continental breakfast and the option to choose the hot menu for such reasonable charge. It was a great stay. Thank you
Was a little disappointed when the full price of the buffet was on our final bill but the girls at the desk handled that quickly.
I liked how everything is Handled in Coast Edmonton plaza hotel, you make people fill at home no matter where they come from. I salute you for the excellent service you extended to me.
What i don't like is that i did like everything at coast Edmonton plaza hotel
Nothing to dislike!! Room, staff, food, location all fantastic !!
I liked the no obligation booking, the staff was nice, hotel is a little
dated but still nice.
I didn't like the parking options as I drive a truck and would
not fit in the underground parkade, the only other options were pay
$18.00 or wait till 6:00 to park in only a few designated spots on
the street for free...Had to park on the other side of the parking
lot on the street.
Friendly and helpful staff
Nice view from the bedroom
Safe place to stay
1. The line up for breakfast buffet was too long probably because it is a big hotel 2. The bathroom tiles were not very clean. 3. The bedsheets were very clean but a bit old (not very white)
The hotel is central in Edmonton
Gold location, large rooms and very clean
Location, hot tub, low noise level, good air conditioner. Elevators were quick and plentiful. Comfortable bed
No refrigerator in room, cramped fitness room, walls had stains on them, one towel was a rag not a towel. Registration staff not particularly friendly or helpful. Massage staff not helpful or friendly.
Front desk clerks flirting with boyfriend.
Close to downtown and parks on the river .price was good . Food at la ronde is good .
We expected much more from this place looks like there was nothing changed in the last 30 years .la ronde is very outdated and booring and over priced for todays standards
It's very close to city center.
It's a little noisy at night.
Location to shaw conference centre
Extra $ to have a fridge in room?!
When we first checked-in, we found the bathroom wasn't cleaned but the next day, the housekeeping lady was embarrased and polite enough about it and had our room cleaned appropriately for the following night at the hotel.
The beds, and free parking, location, river view room.
Run down windows leaking, front said free breakfast but charged, beat up
elevator, dirty carpet in rooms, no pool or gym, unhelp valet.
Very friendly and helpful staff. Clean and quiet rooms. Good restaraunt. Overall good value for money.
Es liegt im Zentrum. Gutes Wifi.
Das Angebot im Hotelrestaurant ist dürftig. Man kann die Kleider nicht im Hotel Waschen.
I have stayed at this location many times as it is so close to my meeting locations and this trip was no different the proximity to our event venue and to shopping the next day was fantastic. The staff were great as my niece forgot her cell phone in the room after we checked out and she got it back no problem.
L'endroit était bien, la nourriture et le personnel aussi. La
chambre était spacieuse et c'était très tranquille sur les étages.
Les restaurants du coin était géniaux...surtout le Sabor
Situation géographique de bouette!!! Nous avons croisé des prostituées,
des clochards, des dealer de drogues.....je vous dirais que pour un
couple de notre âge (25-35) c'était correct, mais... more
Modern decor, quiet despite being downtown, beds were comfy.
When getting ready to leave the room I found garbage left behind by previous guests and personal objects under the bed. I also didn't like paying 17$ for parking
The hotel looked really nice.
some of the gym equipment didnt work
Room staf was very good. Nice to come back to a room put back together.
Buddy was on the 18th floor and was charged a whole lot less for his
The pool and hot tub for us and the children. The food at the restaurant was very good so we didn't have to go looking for some place to eat.
It was all pretty good
grafiti on the room door was bad. Hotel although ok is begining to show it's age scratches, nicks, etc
Room was in need of upkeep (fix dings in wall, paint) Missed having a mini-fridge Didn't get any maid service one day (and no, there was NOT a 'don't disturb' in the key slot) Chose this hotel as it seemed the best value. THEN I discovered that parking wasn't included. That extra $18 was an irritant when I've stayed at other downtown hotels where parking was included in the price.
The staff at the Chateau Lacombe were extremely helpful and friendly. They would be the main reason we would return to this hotel! The location is also great, but again, I cannot say enough about the friendly staff!!! A great experience.\n\nI did find that the hotel itself has become somewhat 'AGED' since my last stay there and could definitely use some upgrades... it appears to be a little... more
The hotel staff was unprofessional, and needed better customer service training. I booked and paid for my hotel in advance, yet they still took a pre-auth payment from my visa for $350 in error. The manager said it would be fixed right away, but it took 4 days to return the payment to me. I was very dissapointed. The view was beautiful, but the room was small and old. The pool was aweful! ... more
The Coast was great value for money compared to some of the other downtown Edmonton hotels. Parking is cheaper, internet is free, gym is decent. It's not the poshest or fanciest hotel, but it really had everything we needed at a fair price. The breakfast and lunch buffets were good value as well.
The Coast Edmonton Plaza is perfect for our purposes, both in terms of the quality of accommodation and the location. Also the staff is consistently pleasant, obliging, and efficient. We will certainly stay there again--and book through Skoosh. One slight problem this time, and it may have been just with our room: the water in the shower never got beyond luke-warm.
We would stay there again. Clean, helpful and well located.
Pleasant, obliging staff; useful shuttle service; good location; internet access; well kept; fair value. Would certainly recommend it to others.
I would highly recommend this hotel for a stay in downtown Edmonton. It is right in the heart of the city with all the shopping close by and the LRT is a block away which makes it great for getting to Rexall Place. Great rooms and amenities and super friendly staff. Great value all around!
Hotel is in about the best location for Edmonton. I arrived on a busy rodeo weekend to find that the hotel had not pre-checked me in and assigned a room already, however they made up for that by upgrading me to a suite on the top floor. Ask for rooms on floors 21 and 22, the best and biggest.
Really good location. I was attending a conference at the Shaw Centre so it was a nice walk. Close to the City Centre mall and a Starbucks. Free internet was a plus.\n\nBreakfast was pretty expensive tho the view was lovely. I ended up buying groceries from the mall and eating in my room.\n\nI ended up extending my stay by one day and the hotel gave me the same rate I paid with priceline.
When I stay here I am recognized by and remembered by some of the staff. Stay often.\n\nNice hotel over looking the river valley with a revolving restaurant on the top of the building.
This hotel is handy if you want to stay in the city centre many shops and restaurants nearby. Room was clean and well appointed and the staff were great. Free wifi too! Only criticism is that the underground car park is £10 per day as it's managed independently. This wasn't clear on website.
I stayed at the Crowne Plaza to attend a conference at the convention center. It was a quick walk to the center, as well as a grocery store and several good bars and restaurants. My room was large and clean, and wireless was free. The staff were very friendly and helpful.
I liked the view and the quietness of the room\n\nParking garage was somewhat stressful and costs an extra 15 bucks\n\nI enjoyed my stay although the front desk weren't not very informative. They just handed me my key and did not tell me where to go etc
Staff was very friendly\n\nBathroom ceiling paint was peeling\n\nGood location. Good value.
Exceptional service by the doorman and front counter customer service reps.\n\nPoor service, took forever to get seated for breakfast buffet that was not worth $40. Eggs were rubber with no taste!\n\nFor the age of this hotel, it is in very good condition and clean. For the most part the service was excellent except for the restaurant which we found slow and not very friendly compared to the... more
“It was a nice hotel, only thing is that parking should have been free.”
It was round so your room was wedge shaped.\n\nThe hotel cleaning staff just walked into the room at 8:00 in the morning. We hadn't checked out yet.
The staff was totally unfriendly, the room had no refrigerator (although there was a place for one), and the bed was awful. We moved to a Best Western after three days and it was fabulous - indoor pool with a slide, a workout room, a free business center, and in the room - a microwave and refrigerator! For an expensive downtown hotel, the bed should have been better at the Chateau LaCombe.
“Great location in Downtown Edmonton. I found the hotel quiet.”
Front desk staff was unhelpful and rude.\n\nWould never stay again due to the rude desk staff.
close to river\n\nmold around windows\n\ncomfortable stay. glad i had priceline deal and not regular rate for quality of room received.
nothing.\n\nthe staff was so rude and unhelpful\n\nnothing to say but the worst experience I've ever had.
I did not expect to have to pay for parking besides the price of the hotel. Parking was expensive.
Nice rooms, very comfy bed.\n\nHave to pay for parking an extra $13/day. It's kind of pricey.\n\nThe hotel is nice, it is on a hill. Clean rooms, comfy beds, flat screen TV, coffee machine. Have to pay for parking (I guess that's because of the location). Within walking distance to a supermarket and few eateries.
Hotel staff went above and beyond to accommodate me.\n\nThe location of the fire alarm adjacent to the bathroom. It sounded off twice with a slight increase in humidity.
I've lived in 3 countries on 3 different continents and traveled the world and I've never experienced such bad customer service as I did at the coast. A group of us booked 8 rooms 11 months in advance. At the last minute, without informing us they moved all of us 4 kilometers further away from where we wanted to be (The Grey Cup Parties) They offered no apology and offered no compensation for... more
the hotel is in a great location for walking around jasper ave. and city center mall with all the glass towers surronding it. the $15.00 a day parking fee is a bit of a turn-off and i would have thought regesterd guests would not have to pay it. other than that.. a nice stay, and if going in for a one nighter would probabley stay there again.
“We were amazed that we got such a great room for so low a price. The hotel has a great view and has a great look to it, save the miniscule lobby.”
“I would not recommend this hotel, for the price and location, there are better ones available. There are plenty of beggars and homeless people around.”
Great location, but ended up on a smoking floor with a smelly room. Asked for a non smoking room...I misinterpreted your add..."Comfort room 1 queen bed smk free local phone calls / daily newspaper city view aaa or caa membership id required at check-in for this rate.."I thought this meant smk free, not smoking and free local phone calls.
“We would definitely stay at this hotel again. Good location. Nice lobby. Good parking.”
“Nice older property. Room no fancier than a decent modern 2-star, but certainly suited my simple needs.”
“Good facilities, good value, courteous staff, free Internet.”
“The hotel was great, I didn't want to get out of bed that's how comfy the beds were. We were also traveling with a swim team and the hotel staff was nice enough to dry our towels.”
“ Best view and loved free newspaper (globe and mail). ”
“Staff were friendly, room needed updating. pool was a little cool and needed a little cleaning. overall, not bad for the price,”
“Excellent staff; very nice, but old hotel(bathroom had chip in bathtub), have to pay for parking.”
“The lobby carpet was dirty or very outdated. The room was nice, but also outdated.”
Great rooms, excellent service and an amazing breakfast.
“Room was clean and functional. Lighting in room could have been better as it seemed a bit too dark. Furnishings seemed a bit dated, but was quite functional.”
Had a good experience here. Parking was an extra $12 per night. Free wireless Internet.
“I enjoyed my stay at the hotel. It was nice. I like the size of the room.”
“I will not book a downtown 2.5 hotel in edmonton again!”
The Coast Hotels are great, and this was no exception. Very clean, lovely pool and hot tub - a sauna too, excellent, high quality breakfast buffet available, and great customer service. We stayed at the Coast Hillcrest in Revelstoke on this trip too - also excellent. A great setting in the woods just a couple of minutes from the city.
I have stayed here before and for the price, its a great hotel for downtown location and comfy beds. The hallways need updating (looked like Miami Vice!) and are a bit smelly. Housekeeping staff was great, as was the pub staff. For the price, I'd stay here again.
“We liked it. Only stayed one night, but was a good experience overall.”
the price I got was a good deal. it is better than my expectation.
1 of 1 people found the following review helpful —
I would highly recommend this hotel for a stay in downtown Edmonton. It is right in the heart of the city with all the shopping close by and the LRT is a block away which makes it great for getting to Rexall Place. Great rooms and amenities and super friendly staff. Great value all around!
“Hotel parking was reasonable and the corner suite we had was very spacious. It also included a in room fridge.Restaurant food was good, the buffets gave one lots of choices.”
“Located nicely down town easy to get to, friendly staff, eat in on the 24th floor didn't have reservations but they were very kind to find us a table very quickly, even though very busy. Great food, highly recommended, will definitely stay there again.”
“We received a phantom wake up call three hours before we wanted to wake up. My son was also burnt by faulty plumbing in the shower. No consideration or concern by management. Customer service is dead in Edmonton. Not sure if this is a review of the hotel or of the city?”
“We had a lovely stay at this hotel for our first visit to Edmonton.
The service was friendly and accommodating.”
“Good location but could use a make over in the rooms.”
“I loved this hotel and the location is excellent for the traveler who would rather not drive every where. Easy connections to West Edmonton Mall, the Airport, in the heart of downtown and a short ways from the artsy section of Edmonton (Whyte Ave).”
“The lobby is nice and clean, however the age of the hotel is apparent once you see the rooms (i.e. worn and soiled hallway carpets and old wooden doors with a 1 inch gap between the bottom of the door and the floor. I was also very annoyed when I received a bill for parking at the end of my stay for $9.00 a day that we were never told about. The high end restaurant also closes early if they... more
“Not worth the money. Large roomy room, free coffee machine (actually decent coffee); free internet was a bonus (brought my own cable). Great location to LRT and restaurants. Downtown is kind of dead though.”
“Have stayed here several times and never been disappointed in the cleanliness of the rooms or by the staff. It could use some upgrades and renovations (some things have gotten a little well-used) but I can do without newer less worn items if its clean and their rooms always are. Have talked to the housekeepers and they all seem to take pride in their jobs and several had been there for many... more
“I liked the hotel very good service! And as well very friendly staff.”
“The hotel was beautiful and clean. It is close to the mall, good location. However the bed was really uncomfortable, so much so, we had sore backs the next day. We tossed and turned all night and could not get comfortable. Very tired in the morning. I was very disappointed and will not return again.”
“The good: 1) The bed is comfortable and the sleep aid program with the CD and the lavender linen spray were nice touches. 2) A printed list of the TV channels. Simple yet helpful! 3) The fitness room has brand new equipment. Probably best hotel gym in the city. 4) Free wired/wireless internet. The bad: 1) The decor of the hotel and the rooms are extremely outdated. The decor just screams out... more
“The hotel overall is comfortable, the bed was excellent and in the end, a good sleep is the most important part for me. I did get the impression that the maintenance plan was following the old adage "if isn't broken, don't fix it." There were parts of the hotel that had been repaired, but the repaired part did not match with the rest of the decor. A creative renovation plan could easily make... more
“The hotel staff was so very willing to assist with our requests and went out of their way to accommodate us. They had 3 huge weddings to look after and still, they were calm, friendly and fantastic! Would highly recommend Chateau Lacombe to friends!”
“This hotel is close to other hotels in the area but is too far away from the West Edmonton Mall (if you intend to go there). The hotel was very clean and the staff was great!”
“Found the hotel needs serious upgrades, my bathtub was peeled 2 layers, rug was clean but stained lovely location but lets keep up with the times and hotels around you.”
“Other than the window thing, the hotel was quite nice for a couple not for a family. They could not accommodate the family i.e., there was a room with a king size bed available. So I am not sure whether that is a hotel. The hotel itself was clean, well kept and the staff was very courteous. The location was convenient for our activities and we enjoyed our stay.”
“Overall satisfactions with friendly staffs and clean environment. Convenient location and easy access to town and shopping mall. The gift shop located at the hotel was closed whole day.”
“Over all we thought the hotel service was gracious and the location was great for our needs.”
“Great location downtown. The staff was friendly and helpful. The rooms are spacious, modern and clean. Wireless high speed Internet was great. The only thing wrong with this hotel was the filthy carpet in the elevator from the parking garage. The need to make it tile or replace the carpet more often.”
“I would highly recommend this hotel for the weary, burnt out leisure guest trying to get away from the madness of the world. We were treated superbly and the beautiful feather down duvets were so inviting. We also enjoyed the sleep CD and sleep enhancing package. Reservations accommodated our requests and we had a beautiful room with a valley view. Awesome!”
“Great place to stay for a relaxing, quiet get-away.”
“There was a blonde girl with glasses who worked there showed a long face all the time. Tourists pay to stay at the hotel and deserve better service. Smiles should be free!”
“An all around good hotel, not great but good. The pull out sofa bed was extremely uncomfortable if someone needs to sleep on it.”
“This hotel in Edmonton was very clean and well maintained. I would encourage any business traveler to stay here, there is no pool or hot tub though and so families might not have anything to do.”
“Although the location is excellent, I was surprised that this caliber hotel had such small rooms. The hotel's website was a little deceiving.”
“The hotel was generally pleasant. The staff was attentive and friendly. However, attention to detail and cleanliness was lacking. The carpet in the lobby was worn and needed to be replaced. Lobby furniture was unkempt. The curtains in our room were in disrepair.”
“Not impressed with the parking. As you enter the parking area, the roof is caving in. I'm sure it is safe but not a good feeling. The room we were in is small and so so for cleanliness. It would not be a hotel that I would choose to stay in.”
“Because of the downtown location and parking space being at a premium, there was an additional charge for parking. This made the total price less of a bargain.”
I'm a regular guest at this hotel (on business) and it has never been a disappointment. Truly whatever you require all under one roof...even a complimentary packet of hot chocolate in the room if you're neither a coffee nor tea drinker. The basket of fresh apples at reception is a lovely touch. It's hard to resist taking one. The bathrooms are clean, the rooms quiet, and the hotel scores... more
“Great service I will continue to recommend you !!”
Situated in the city center, this hotel is close to Art Gallery of Alberta, Citadel Theatre, and Shaw Conference Centre. Nearby attractions also include Winspear Centre.
In addition to a restaurant, Chateau Lacombe Hotel features a fitness center. Other amenities include a bar/lounge and a conference center.
In addition to cable television, guestrooms... more
In the heart of Edmonton's business and government districts, the hotel is surrounded by shopping and restaurants; the world's largest shopping center, the West Edmonton Mall is 12 km (7 mi) away.
On-site day spa
The Ahava Day Spa calls the Coast Edmonton Plaza Home and a bevy of aesthetic and relaxation treatments are available. A fitness center, indoor pool, spa tub, and... more
With a stay at Chateau Lacombe Hotel, you'll be centrally located in Edmonton, walking distance from Art Gallery of Alberta and close to Citadel Theatre. This eco-friendly hotel is within close proximity of Shaw Conference Centre and Winspear Centre. Make yourself at home in one of the 307 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wired and wireless... more
With a stay at Chateau Lacombe Hotel, you'll be centrally located in Edmonton, walking distance from
Art Gallery of Alberta and close to Citadel Theatre. This eco-friendly hotel is within close
proximity of Shaw Conference Centre and Winspear Centre.
Make yourself at home in one of the 307 air-conditioned guestrooms. Your room comes with a pillowtop
bed. Complimentary... more
The Coast Edmonton Plaza Hotel is a completely full-service hotel meaning if you want it we probably have it. That begins with well-appointed rooms and extends to impressive meeting and event facilities, one great restaurant, and if you feel like relaxing away from it all exceptional room service. Did we mention our luxurious day spa or fitness facility with Jacuzzi, steam room, and a... more
Coast Edmonton Plaza Hotel is centrally located in Edmonton, walking distance from Art Gallery of Alberta and close to Edmonton City Centre. This eco-friendly hotel is within close proximity of Edmonton City Hall and Stanley A. Milner Library. Make yourself at home in one of the 299 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps... more
The hotel offers elegant and comfortable interiors with full service amenities.
The hotel is bordering Jasper Avenue at 105th Street in the heart of Edmonton business and government districts. The hotel is just a short walk to fine shopping, restaurants and downtown attractions. Adjacent to the hotel, is a professionally landscaped quiet city park; the perfect oasis from a busy day.
This is a... more
Located in the heart of downtown Edmonton this landmark hotel overlooks the picturesque River Valley and is within walking distance to the Shaw Conference Centre Arts District shopping nightlife and offers refurbished guest rooms with 32 flat screen TV and complimentary high speed Internet. With 307 Guest Rooms across 24 floors and 14000 Square feet of meeting space. It is the preferred choice... more
Centered in downtown Edmonton and close to popular area sites, this hotel features an on-site full-service spa along with free shuttle service to a number of downtown area attractions. Free Wi-Fi is provided.
The Coast Edmonton Plaza Hotel is placed only a short distance from numerous shops, restaurants and theaters. Guests at the hotel can also easily visit the Royal Alberta Museum and the... more
Crowne Plaza Chateau Lacombe offers these services: wedding, restaurant, hotel, lodging.
Coast Edmonton Plaza Hotel offers these services: banquets, salles, réception, hotel, lodging.
Coast Edmonton Plaza Hotel is centrally located in Edmonton, walking distance from Art Gallery of
Alberta and close to Edmonton City Centre. This eco-friendly hotel is within close proximity of
Edmonton City Hall and Stanley A. Milner Library.
Make yourself at home in one of the 299 air-conditioned guestrooms. Your room comes with a pillowtop
bed. Complimentary wireless... more
Located in Edmonton, the Crowne Plaza-Chateau Lacombe features room service, airport transportation, concierge services and a fitness center. This property offers access for travelers with disabilities. An additional description has been posted by the hotel titled "Home To Edmonton's Signature Rooftop Revolving Restaurant." Based on your dates of travel, you can check room rates and... more
This hotel features room service, concierge services and a fitness center. This property offers access for travelers with disabilities. Or, you can call hotels.com toll-free 800-695-8284 (U.S.).
If you require five or more rooms, find group rates with HotelPlanner.com.
About Crowne Plaza Chateau Lacombe: The Crowne Plaza Chateau Lacombe is situated ideally for business or pleasure. Guests of the hotel will be able to enjoy nearby proximity to downtown Edmonton as well as numerous restaurants and shops. The theatre district is only about a quarter of a mile from the hotel. Other nearby attractions includes Edmonton Valley Zoo, Fort Edmonton Park and Muttart... more
Featuring free high-speed internet access and 3 on-site restaurants, this hotel is only steps away from the Theater and Arts district, located in downtown Edmonton, Alberta.The Crowne Plaza Hotel Edmonton - Chateau Lacombe features the revolving rooftop restaurant, La Ronde, offering fine dining and amazing views of the city. Following dinner guests can relax while sipping on their favorite... more
Location. The Coast Edmonton Plaza is centrally located in the downtown arts, business and shopping district of Edmonton, Alberta, Canada. Grant MacEwan College is located four blocks from the hotel. The Shaw Conference Center is seven blocks away.
Hotel Features. Dining is available at 105th Street Café, a bistro style eatery featuring full service breakfasts and buffets with daily specials.... more
Location. Crowne Plaza Edmonton Chateau Lacombe is a business friendly hotel located in central Edmonton, close to Art Gallery of Alberta, Shaw Conference Centre, and Edmonton City Hall. Additional points of interest include Sir Winston Churchill Square and Commonwealth Stadium. Hotel Features. Crowne Plaza Edmonton Chateau Lacombe's restaurant serves dinner and weekend brunch. A bar/lounge is... more
Crowne Plaza Chateau Lacombe is located in the heart of downtown Edmonton and its comfortable Guest Rooms offer complementary Wireless Internet. The Hotel is walking distance to the Shaw Conference Centre and has easy access to the city's best Shopping, Dining, Entertainment and Arts. The Edmonton International Airport is 19 miles or approximately a 30 minute drive. Among the Guest Room options... more
Guests at the Coast Edmonton Plaza Hotel a modern hotel will find themselves right in the center of downtown Edmonton's quality shopping and restaurants. It has a welcoming facade and a charming, elegant and spacious lobby with a stone fireplace. The rooms are of a high standard and many have panoramic views of the city. The furniture is cherry wood and deep mahogany. Throughout the hotel, the... more
Located at the hub of Edmonton's busy downtown business district, this hotel is one block from four major company head offices, and three blocks from the Shaw Conference Center. It offers outstanding quality and service. Rooms are richly decorated, each with its own color scheme. Richly patterned bed coverings match the window valences, and antique style chairs are upholstered in complementary... more
All rooms have humidifiers, bathrobes, free weekday newspapers, minibars, coffeemakers, hairdryers, irons, cable TV, pay movies and Nintendo, and clock radios.
Whether for business or pleasure, Crowne Plaza Edmonton has the attentive staff and comfortable accommodations to complement the plans for your visit.
The Crowne Plaza Chateau Lacombe is conveniently and centrally located in the heart of downtown Edmonton, overlooking the Saskatchewan River Valley. It is easy walking distance to the Shaw Conference Centre, most major corporate offices, the Alberta Legislature, Federal Government buildings, shopping and movie theatres. The Chateau Lacombe features the renowned La Ronde roof top revolving... more
4 star accommodations Beautiful views and exceptional service Close proximity to business district Close proximity to historic district Close proximity to major attractions Close proximity to shopping district Deluxe accommodations Elegant design and décor Great combination for business and pleasure Located minutes from Baccarat Casino Located near by The Citadel Theatre Perfect location... more
The Coast Edmonton Plaza is conveniently located in the heart of downtown Edmonton, blocks from city hall and Sir Winston Churchill Square. The subway is only one block away, and the hotel provides a complementary shuttle service within the downtown core. Ahava Day Spa is located on the second floor and provides a full range of spa treatments. Guests can also enjoy the exercise room, lobby... more
105th Street Cafe
For Casual Dining And Contemporary Cuisine. We Are Open Daily 630am - 10pm.
Popular Sports Bar To Relax With A Drink And Catch Up On Days Sports Open Daily 1130am - Midnight.
24 Hour Room Service
Property Has 2 Restaurants On-site
Additional Meal Plan Description -
- Kids 12 and under eat free from kids menu with paying
adult. - Complimentary Breakfast Buffet for guests in
Executive Rooms and Suites.
Type of Cuisine - American
Meals Served - Breakfast - Brunch/Buffet - Dessert
Restaurant Description - ... more