This store had amazing customer service when we were looking for a house warming gift yesterday. We had multiple people help us find something and all of them were super friendly. The store was also very organized and easy to find what you're looking for.

I have been into store many times mostly just buying kitchen type items. But this last visit me my husband bought two major teams. A large storage unit and a large TV unit. The staff were helpful although we were a bit annoyed that the one sales person literally stuck right beside us the whole time. We even try to give him hints saying "OK will think about it for a bit" but he stood right next... more

Horrible customer service. The college student who first tried to help (Britanny) was nice and 20 times smarter than the store manager and the general manager. I was trying to exchange towels (a xmas gift) in an unopened package simply for another color, but it was too much for the two of them. They don't play good cop and bad cop but rather b@!%hy and stupid.I am donating my unwanted towels to... more

While this is not normally "my" kind of store I was very pleased with the customer service I received once reading the sales counter. That said no one stopped to help me while I wandered the store in search of items from someone's wedding registry. So I'm kind of torn as to my reaction to that: usually I don't actually want to be helped and find things fine on my own but this time I was tired... more

Went to pick up a wedding present here. The store is nice and well organized and the staff was helpful. Somethings are ridiculously priced but others are reasonable. Over all I liked my experience in the store.

Crate & Barrel strikes me as a more expensive, classier IKEA (without the thrill of building your own furniture). I've never bought furniture here, but I've purchased kitchen items on several occasions.

Item prices cover a wide range, but tend to the more expensive side, meaning I often leave with mixed emotions depending on what I did or didn't like. The kitchen items (what I have purchased)... more

Item was supposed to arrive at between 10-12 am on a Saturday, I took the morning off and waited. It's now 3:30 and I'm still waiting, I have legitimately been stood up by a coffee table, too bad ya'll mofos don't sell clocks in your store apparently.Seacrest out

I have never been treated so poorly by any company in my entire life as I have by this store. I am just absolutely shocked and appalled by their behaviour and cavalier attitude toward someone who has been a very loyal customer to their brand for many, many years.

Three to four weeks before Christmas, I went in to purchase the absolute perfect gift for my brother and sister-in-law. It wasn't... more

i used to love this store but after experiencing their poor customer service i won't be going back. i saved up some money and waited for their furniture to go on sale. while i was buying the sofa (davis apartment sofa with right side chaise) the staff was super helpful and friendly. our salesperson was great and told us that although they don't have a warranty per se on their furniture they... more

Like others, it appears I'm a soul who loves to torture myself often enough by window shopping. So on a lunch break I came here.

Crete and Barrel for me is hit and miss. Considering the prices at times I expect a lot more. Nothing is so true of this fact like the bed frames. Almost all are flimsy, some have an unhealthy amount of burlap-type material and padding, and nothing is really worth... more

I love the staff here. They're always willing to help and always within reach without being over bearing. The selection of house wears and kitchen goods is great, and the price range is really varied. They always keep their seasonal stock up to date. Most of their furniture selection is in the classic/modern range and is mid-high end (price wise)

We did a gift registry with them today, and it... more

I've been in this place a few times and have never bought anything so I guess I can't love them that much although I would go back for specific items like glass accent pieces which I thought were really nice.

They have some interesting things and I enjoy walking around although it always seems very similar every time I am in there and that`s not very often. They have some modern type furniture... more

There was a lot of hubbub when C&B first opened up in town, and it's definitely nice to see a new addition to Edmonton's selection of furniture stores. It's not just the two extremes of IKEA and Finesse anymore!

The store is well-lit and has a very well-organized layout. Displays are set out in various styles with matching accessories, and it feels very similar to IKEA when you're visiting... more

I a currently lusting over this entire store. It's so beautiful and way classier that IKEA. It has such a gorgeous immaculate display of all it's products I just want to buy one of everything!

This store is so clean and organized I love it. The staff were really kind and helpful, I appreciated their help and expertise. I love how the store is laid out, very easy to navigate from section to... more

I was pretty excited to finally check out Crate & Barrel, since I'm always looking for another spot to browse kitchen gadgets.

I found their selection to be lacking. I realize that there is more to C&B than kitchen stuff, but for the size of that store, they could afford to stock up on the cookery a little more.

Also wasn't a fan of the pushy sales people. I was in the store for 5 minutes,... more

Hoorah, hoorah! Edmonton gets its very first Crate and Barrel!

I had been away on vacay so when I wandered through Southgate Mall the other day, I was confused by all of the bright lights. What is that? Why does that window have windows instead of walls? Oh - oh my gosh. C&B is here!

The store is HUGE. I swear, if I didn't know any better, I would be sure that this place is in some alternate... more

I have seen the signs, the paper on the windows, and the very large store front staring back at me at Southgate Mall for months now. My curiosity peaked yesterday as I walked by and saw people running around, setting up, doors open, but customers unable to go in. And now.....Finally. Its here. Crate and Barrell's opening day!

I was greeted by two very friendly girls handing out Scratch and... more