I am a repeat customer at this Craftsman Collision location and each time I have been in, I have had impeccable and professional service. The whole team have gone above and beyond in terms of customer care and service. They did an excellent job fixing the front bumper of my Jeep and once again, my car was returned in pristine condition!

I would recommend Craftsman Collision to any female... more

I had terrible service here. I had an ICBC approved repair to the front end of my SUV that the service man argued with me about and did not repair. I complained to ICBC about this shop and they indicated they had problems with this shop before. Consumer beware! As a woman ...I do not recommend this shop.

Want to add to all the positive reviews of this location - I brought my car in with some scratches and scuffs on the door. I didn't hear back with an estimate so I came in to check on progress and found that they had actually buffed out 90% of the scratches for me completely free! These guys are amazing - they gave me a quote for the rest of the damage and said to think it over and come in when... more

I had a really great experience at this location. I came in to just get and estamite on my wobbly side mirror. They ended up fixing it for me free of charge. I love the staff here really friendly and funny, I even took the time to make a yelp account just to write a review. I would definitely come here if your car needs some repairs.

I'm joining the choir of praises here for Craftsman Collision! I brought in my car for some vandalized window repairs and the result is pristine and beautiful! They fixed two broken windows, repainted the doors and replaced the inside plastic molding of my car where fallen glass scratched up the original pieces.

This was my first auto repair and I couldn't ask for an easier and friendlier... more

Awesome service! Really nice and polite people and I would leave to deal with them again soon!!

Worst experience! They never called me back and had my car for four days and didn't do anything to it except jack up a door handle fix from $250 to $1250...putting icbc in a frenzy and somehow kept blaming me for bringing my car in on a Friday. All I did was show up! I will do anything to never see these people again. Now I have my car and have to wait a month to go into icbc and tell them to... more

Excellent customer service. The staff are very professional and friendly.
They keep you updated almost on a daily basis. In my case they had my car for almost two weeks as they were waiting for a part. They provided me with a newer model courtesy car so all was well!
Car got back to me better than new.

Highly recommend these guys!

I'm not sure I've ever been treated so well by a business! Very reassuring right off the bat, provided a courtesy car for over a week, and when I got my truck back, it was pristine! (and it was embarrassingly dirty when they received it). lots of extra touches, and really friendly warm people working there. Always kept in touch with updates.
I can't recommend this place enough!

Excellent customer service and quality work. The paint matches with the rest of the car is the most important for me. I would highly recommend this place to get your car painted. The repairs I brought in only took them couple days and they got the car done on the promised time even though I was in no rush to get my car back. Also if you collect Air Miles then this is a bonus for you. Make sure... more

I have had 2 repairs done over the past 3 years at this location involving dents (large and small) and paint. They were very pleasant to work with and for the most part had a courtesy vehicle ready both times. They guarantee their work and you can come back for up to a year i believe (which we did). Today we came back to ask them about the paint (work done last year) because on one area of the... more