Kelowna is not a big city so the hotel choices available is limited. Comfort Suites is certainly one of the best places that I've stayed at in Kelowna! I've probably been out here like 5 or 6 time and Comfort Suites is the tops!

Clean, still pretty new, and big rooms and suites makes this place a great hotel choice. They offer a continental breakfast with your stay.

Ok I'm quite absent minded... more

Decent Stay

Stayed four nights in July, and the place was full of families. I was worried it would be noisy, but the rooms were quiet, and we were comfortable.Nice sized rooms, breakfast included. It's a few quick miles from downtown, but it was a better value. I would stay here again.

This is my go-to hotel when in Kelowna. It's close to everything you could possible need including vineyards, the airport, restaurants and more.
I took full advantage of the small business centre for scanning my receipts while on the road for business.
I'll talk about service in a minute but on a positive note, I forgot my phone charger at home and the only charger I had was my car charger. So... more

clean, convenient, good breakfast.

This hotel stay was enjoyable. The location was convenient to move my daughter in to UBC Kelowna campus. The breakfast was quite good for a free breakfast.

Amazing place to stay when you have kids

The kids loved it. Indoor pool with a slide, fresh waffles for breakfast and their own tv before bed. As parents we loved the value. A room for the kids and a room for us, hot breakfast included and wonderful service.

Well situated on Okanagan route

Very nice newish hotel with a clean airy lobby and public areas. Large bedrooms with lots of sitting areas . Huge and fairly comfortable bed. There is an indoor pool with a water slide. A very generous breakfast is included. The only hitch is that the breakfast room is quite small,so it can be quite difficult to find a free... more

Good place to stop on a road trip

Hotel front desk staff were excellant. The young man on duty was cheerful and efficient dispite being very busy. The hotel was clean and the rooms comfortable. Would give the breakfast a miss or go very early. Good place to stop on a road trip.

Terrible service, don't stay here

Arrival was nice clean room etc woke up the next day late. Took our do not disturb sign off at 1130 am. When returning from the beach at 4 room was not done. After taking showers with dirty towels we went to the front desk to ask why our room wasn't cleaned. Said we had a 'dnd' on. We did... more

Loved our stay at Comfort Suites in Kelowna

We chose Comfort Suites for our stay in Kelowna because of the great reviews we read here on Trip Advisor. We were not disappointed. We arrived at the hotel weary from a fairly long drive from Vancouver BC and were warmly greeted by the warm smile of Jodie at the front desk. In my opinion, Jodie is one of this... more

Great for families

Very nice, clean, and quite room. Staff was friendly and pleasant. Kids loved the pool with slide. The breakfast appeased all our picky appetites. Found the place I will be staying at everytime we are in Kelowna!

A great friendly place to stay

It was a amazing room we stayed in a family suite, when we arrived we didn't realize there was a 200 dollar deposit we budgeted for the room but not deposit the man at the desk cut it in half to 100 he was so nice and so friendly now we won't stay anywhere else when we visit kelowna. The... more

Wish it was downtown

the hotel was exactly as I would expect of a Comfort Inn along with friendly staff, free breakfast and aeroplan. There were Lots of families here and we were not able to reserve the type of room we would have liked. We regretted not being able to walk from the hotel to explore downtown Kelowna or even explore the neighbourhood... more

Not as nice as many in this chain

It started at check in. Three employees all dispersed in different directions when we arrived at the reception desk. One returned to check us in, only to leave mid-way through the process to assist another employee deal with a customer's complaint. Second employee started our check in all over again (with us showing ID and credit card for second time).... more

The best

Arrived on short notice and we were taken care of fantastically!!! Jen at the front desk helped out with all the hard questions I had and even steered us to a great place to have dinner, Joey's.
If the management happens to read this, please give her a raise!!!

great for the price

I don't know how they made the rooms so quiet - obviously a kids athletics or gymnastic event when we stayed - you would never have known the place was crammed solid. The rooms were a good size, parking was accessible and breakfast was good - topped up regularly. Pool was a bit chilly for toddlers who don't swim much,... more

Great service and value. Modern hotel, has water slide and small pool and hot tub, workout room. Breakfast is included with stay. Rooms are large, and mattresses are more comfortable than most hotels I've stayed at. Manager is one of the happiest and hard working I've seen. It's not a big deal, but the elevator is Thussen Krupp, a very good brand; most hoteliers cheap out with other brands, so... more

Okay for Short Stay but Marginal

Like a regular chain hotel, the room had a comfortable bed, free wifi in the room, separte sitting area, widescreen TV, sufficient parking, etc. A small business office was available by the elevators with a couple of computers, internet access and a printer.The free hot buffet breakfast was above average and with a good selection that was kept well stocked... more

Good management in a modern hotel

The manager is awesome and the hotel benefits from her effervescent attitude. We have stayed here a few times and the rooms, breakfast, pool and staff make this place our place to stay in Kelowna. The building is quiet and very clean, and is one of the newer hotels in the city.

Comfortable stay in Kelowna

We stayed for five nights as part of our road trip, the hotel lived up to it's name being very comfortable. The breakfast was good, we thought the plastic cutlery and paper plates were fine and they didn't mind food being taken back to the rooms. The room was a good size and very clean, the air conditioning worked well.... more

Great Choice

This was the first time we stayed at Comfort Suites, we will definitely stay here again. The service was great, the hot and cold breakfast was great for our family of three boys. The ladies Norma and Adrienne were awesome, hot food was hot and an abundance of it. Very attentive,they never let things run out, they were there with... more

Sandra C

The customer service here was excellent. Super friendly. The hotel had big rooms was very clean good location. The pool and waterslide were amazing. More family oriented but very nice all together. Good breakfast and lots of parking space.

Best hotel but OFF the beach

Been coming to kelowna several times a year for years. Tried several hotels.
I need space. Most spacious I've found yet.
Hotel is excellent in all other of the usual factors, front desk staff in particular.
Only drawback is the location - you are not close to the beach. And will have to dive down the main drag 10 mins... more

Clean, comfortable and welcoming

This hotel was amazing from check in to check out. It is a bit more expensive but you get your value for it. Modern look, great pool and water slide, room was extremely clean and bed was very comfortable. The staff was beyond accommodating and friendly from the young man who checked us in to the women serving breakfast. We... more

Although nobody's perfect

After staying in Duluth & Minneapolis, when we opened the door to our Comfort suite in Kelowna, we both agree that this is the way it should be. Continental breakfast was busy so should have had breakfast a bit earlier.

Perfect hotel for families

Excellent hotel for families. The kids spent hours on the waterslide and in the pool. The complimentary hot breakfast was a pleasant surprise and had something for everyone. We were able to book online and by joining their affinity program (which is free) saved quite a bit of money off the regular room rate. All of the hotel staff was... more

Just Perfect

This is just the hotel one looks for when travelling on vacation with family. Clean rooms, excellent complimentary breakfast, nice pool with a waterslide, courteous and friendly staff, good location with free parking and Wi-Fi. We had a real comfortable 2 night stay at this hotel. The most important thing about this hotel is that it is extremely neat and... more

Great choice while in Kelowna

We booked last minute and got the very last room left in the hotel. With campgrounds and motels totally full, we bit our lips and shelled out nearly 300 dollars to stay in an executive suite (again, last room left). We were very happy with the room and with the pool and waterside they had. Beds very comfy, pillows the... more

Comfortable Stay in Kelowna

The Kelowna Comfort Inn is very clean and the staff are quite friendly. The room was a fairly good size and very comfortable. All in all, the Comfort Inn is a reasonably priced and comfortable place to stay in Kelowna. The WiFi could use improvement. Although we had full signal strength, the bandwidth was very limited...even though the hotel was... more

Great Budget-minded Family Hotel

Just a few nights stopping over on our way from Calgary to Vancouver, this new property was well appointed, has family geared amenities and complientary HOT BREAKFAST! The water slide for kids, though we never got to use, looked great! AMA pricing makes this hotel easy for family on budget; also nice wooden crib provided which was a nice perk.... more

Com-fortable

Stayed here in July with my wife and two kids for 4 nights. Came to check in but was told room wasn't ready. Manager informed us they are swamp with guess checking out staying the night before. It was a little inconvenient but we just drove down town had Vietnamese at Pho Soc Trang (recommended) and the suite was ready... more

Good hotel- shame it is so far out of town

There is nothing wrong here- the rooms were large, clean and beds very comfy! Free wi- fi was a bonus! However, we were a little disappointed by the location- watch out if you are driving as the driveway can be difficult to find! It is quite a way out of the lovely town centre- we used the money saved by... more

Great Place to Stay in Kelowna

We recently had a brief stop in Kelowna, spending a couple of nights at the Comfort Suites. It was a great place to stay, with very friendly staff. The room was large and spacious and easily accommodated our needs. We would definitely stay here again.

Disappointed

First impression is a wow to this fairly new hotel. However, on a closer view of the room the pillows were on the bench by the bed and further inspection noted a hole in the sheet, a black hair in the bed and blood stain on the comforter. We phoned and they said someone would be here in about 10... more

Awesome

We stayed here because of the excellent reviews this hotel received on trip advisor. We were not disappointed. The room was large and clean and contained all the amenities you would expect. Breakfast was great and the front desk staff were very helpful and friendly. The only bad thing was that the hot tub was closed for maintenance the day... more

Very impressed

This hotel exceeded my expectations. It is a clean, modern facility situated in a convenient location that includes breakfast. This is a family friendly hotel. The staff was very welcoming and suggested a local restaurant and downtown summer event. It truly lived up to the name "Comfort" Suites.

Great friendly staff & comfortable rooms truly make for a Comfortable stay

We had a great 3 night stay and the friendly staff made it all that special. We had a few hiccups - no tv remote in the main area, but a replacement was quickly sent up. The breakfast selection was more than generous and greatly appreciated especially the 24 hour tea/coffee/water service.The rooms are clean, very spacious, comfortable and well... more

Clean and new

Our first impression was very good - friendly front desk personel and nice room but...
our grandson (11) went down the slide into the pool - said the top part of the slide smelled like urine/
He went down twice but wouldn't go again. The hot tub hadn't been turned on so was cold!!!!
Two complaints about the room -... more

Convenient location, clean and spacious

Good solid hotel. Only complaint was that breakfast was a little skimpy, but other than that the room was great and the staff was friendly. Top that with a good location for airport access and you have a good pick for your next stay in Kelowna.

Great for families

our family had a super time. Kids loved the shallow pool and water slide the deepest end was only 4' so adults could sit on the side while kids swam. The included breakfast was so kid friendly even for my son who is an incredibly picky eater he could enjoy his favorite cereal and milk, they were very easy going... more

AHH” and “WOW” moments

Arrived at Comfort Suites Kelowna without a reservation. It is a well located, impressive building and we received an equally impressive and warm welcome by Adrienne at the reception desk and a stop-to-greet by Manager, Carla Carlson.
Opening the door to Room 213 gave us a relaxing “ahhhh” moment; clean, well appointed, quiet, cool and comfortable.
The spacious room hosted... more

Suite' is not actually a suite...but one room

I booked a queen bed/double bed suite for my husband and two small children. When we arrived, and entered our suite, we discovered it was actually just one room! When I asked at the front desk about it, they said it was a classified as a suite because it has a 2 ft glass partition that separates the beds from... more

We'll definitely be back

Over the past 5 years my family of 4 has stayed at 4 different properties in Kelowna and I have to say Comfort Suites has been the best experience for the dollar. Staff were consistently friendly, looking for ways to assist us. They spoke with candour and sincerity. This property is celebrating its 4th anniversary, and the rooms, lobby and... more

One unpleasant hotel receptionist almost ruined it

We moved across the street to this hotel because we needed more room for our family. My husband negotiated a very decent rate, considering it was July long weekend. He dealt with Lee, who was helpful and pleasant. However, the next day he dealt with Jhodie, who seemed to take an immediate dislike to him. She said we couldn't have... more

best value in Kelowna

Our family stayed at Comfort Suites in Kelowna one night on the way home from Rocky Mountains. This was our second time staying there. The continental breakfast was very delicious and the breakfast lady was super friendly. Despite of so many guests in the cafeteria, she happily helped everyone and made sure everyone enjoyed the breakfast. My son also enjoyed... more

Could be better

My first time staying in this property. I liked that it is close to the Blue Fin Sushi restaurant. Bed was reasonably comfortable and room reasonably quiet. My biggest beef, and what I will remember most about this hotel, is the goofy fitness equipment. I have been working out for a few decades and do so in many, many hotels.... more

Great value, comfortable accommodation with cheerful staff

We made a late booking into this hotel on our way home from Canada. Despite arriving late at night we were warmly welcomed and delighted to find that our request for a 4th floor, quietly located room away from the highway had been fully met. The rooms are very large, with ample space, comfortable beds, a large bathroom and fridge... more

Great Value

New hotel located on the main road in Kelowna. Room was very spacious, nice fixtures and had a sitting area with couch and desk beside the bed, good size bathroom. It was a great value, very nice hotel without being overpriced. Had a pool and fitness centre. Buffet breakfast in the morning was good.

Very Comfortable

Stayed here for a single night on our way to the Rockies after arriving in Vancouver from Sydney that day. I had earlier requested a quiet room as I knew we'd be exhausted and had read that the hotel was located on the highway. This request was happily met and our room was indeed very quiet being at end of... more

First choice when traveling through Kelowna

I have stayed here three times now for both business and pleasure. Very good value, excellent staff, decent breakfast and great rooms for price.
A good place to for flight stay overs. A bit far from downtown, so the location is not ideal, but it is great if just travelling through Kelowna.
I will be back regularly. I will also... more

Good rooms, helpful and attentive staff

When we checked in we found a whole pile of kids for a baseball tournament. We had asked for a quiet room and the front desk staff provided us with an end room on a floor where no of the baseball teams were staying. This was very appreciated. Room was in very good shape, well appointed, large, king bed with... more

Does what it says on the tin, a comfortable suite

With only a brief overnight stay as part of an onward journey, the Comfort Suites offered a pleasant overnight stop. Our room was a good size with two double beds, very comfortable pillows and very clean and well appointed. The staff on check-in were extremely helpful attending to our needs and we were especially impressed that as we were leaving... more

Nice Hotel

Stayed at the hotel for a youth softball tournament in June 2013. Nice rooms with very comfortable beds. Modern decor and updated bathroom were very nice. Staff was very friendly and helpful. Full breakfast - Free - was very good with lots of choices. Indoor pool and slide was a hit with the kids. Only downside - no outdoor space... more

Comfortable stay

My partner and I stayed here for 2 nights in June. Our room was spacious, clean, the bed comfortable and our room was quiet, it overlooked the car park. The complimentary hot breakfast was tasty with many options. Staff were friendly and helpful

The Highlight of our Year

Every year (for 4 years) my family has stayed at this hotel during Convention time.
I Love the service and the Staff are always amazing.
My Daughter looks forward to the breakfast and the Pool with waterslide as if it were Christmas all over again.
Staying in the Comfort Suites is the highlight of our year.
A HUGE Thank you... more

best experience

Clean , quite helpful and beautiful room. Every thing was top notch! Eveything we asked was provided and questions answered . Very helpful on places to to eat and places to go. Next time and there will be a next time, I am bringing my wife. Best hotel exsperience that I have ever had. Thankyou

Hotel required after long flight

First rate hotel, could not fault it! Excellent breakfast and very friendly helpful staff.

Great Value

Great value, room very spacious & spotless. Staff very helpful. Free breakfast is terrible but if you dont mind paper plates & plastic cutlery go for it!!Hotel is a little way out from downtown Kelowna if you are planning on walking to restaurants etc...not much around it.

Nice Hotel for a short Trip

Very nice and komfortabel Hotel, also for families.

Cozy & clean

Rooms were very well kept and clean. Facility had a modern appeal to it. Bed was extremely comfy. Location was perfect.

できたばかりのホテルでとてもきれいでした。朝食も付いていて、

できたばかりのホテルでとてもきれいでした。朝食も付いていて、部屋も非常に広く、満足でした。バンクーバーからバンフへ行く途中で１泊のみ宿泊したのですが、途中で泊まるホテルではもったいないほどよいホテルだと思います。また、機会があれば泊まりたいです。フロントの方も親切でした。