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What the community has to say about Clarkson Comfort Zone
Information from the business
English
February 22, 2010
Air Conditioning contractors |company and contractors in mississauga service, clean, maintain and install furnaces,furnace parts, air conditioners
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L L.
November 25, 2016
MikeB
August 24, 2011, (Edited September 28, 2011)
Reviews [2]
English
Consumers Beware!
If you need replacement filters and you can't get it anywhere else then by all means get from Clarkson Comfort Zone. But absolutely stay away from them if you need services or installation for your furnace. Their technicians / subcontractors are either incompetent, unqualified, or both.
In earlier Sep. my furnace failed to run and gave a fault code 61. This guy from Clarkson came in, the first thing he asked for was the manual - not a very assuring sign. He fumbled for about and hour and concluded the IFC board went bad and needed replacement. I asked him out of curiosity whether it would be the blower motor because that was what code 61 indicated. He answered affirmatively that it was the IFC because it didn't provide any voltage to his meter. So I shelled out over a thousand bucks for a new IFC board and labour.
Sure enough, after he came back and took and hour or so to install the new IFC, the same fault code appeared. By that time, he started to disassemble the unit and found that the motor module was short. They then sent another quote of another thousand dollars for a motor / module unit. Any sane person would become suspicious at that point and I eventually refused to have the guy back.
It turns out the shorting of a fail-safe device in the motor module called thermistor is a pretty common event (one just needs to do a easy Google search). I found another way to fix the motor module and my furnace was back in business. After a couple of days, I intended to test if my original suspicion was warranted. I put back my old (allegedly faulty) IFC board, and viola! It worked like a charm; and has been working since.
I called Clarkson on Sep. 9th and Georgina Myburg received my call. I mentioned 3 things to her: 1) I would not require any further service from them, 2) I have not received any receipt that they promised for the transactions they put through my credit card, 3) whether they would take back the IFC they put in through misdiagnosis. Georgina said she would check with the manger and promised to call me back thereafter.
To this day, I have not heard from them. And I am still going through dispute resolution with my credit card bank to get my money back.
It's OK if your technicians bungle once in a while, but the ethics this company displays is downright dishonest.
Air Conditioner Repair
Recently, the air conditioner in my son's house in Etobicoke stopped working. My wife and I had already used this heating and air conditioning when our 15 year old furnace broke down last year and had to have a new one installed. The service was outstanding both in quality and time efficiency.
We decided to call Clarkson Comfort Zone again for my daughter's issue. The office scheduled to have a service technician come to my son's home to diagnose the situation. The technician had a great understanding of the parts and unit, and quickly determined the problems that needed to be serviced and/or replaced.
As it turned out, the air conditioner filter had not been changed in years. As a result, the filter and the inside condenser fins were clogged. Thankfully, the problem was caught in time and all that was required was a new M0-1056 filter, and having the condenser fan cleaned.
I'd like to applaud and recommend Clarkson Comfort Zone for their fast and efficient services which saved me thousands of dollars in repairs. If you want to contact them, you can reach them at:
2425 truscott Dr, Mississauga Ontario
(905) 403-9914
Other Reviews from the web
English
Great job
September 25, 2011Just had an emergency air conditioner repair from Clarkson Comfort Zone in Mississauga. We called them about servicing our ac because we had no cooling. They arrived on time as they promished and had our air conditioner fixed in about an hour. The fan motor capacitor was not working and they had one in there truck. For furnace repair or cleaning i will call this company again. You can... more
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Daughter's air conditioner repair
September 15, 2011Last month, my daughter in Etobicoke called me and mentioned that her air conditioner was not working. With the temperatures we were experiencing at the time, I became very concerned. My wife and I had Clarkson Comfort Zone repair our furnace last February at our home in Mississauga, and were very pleased with their fast, professional service and their fair, affordable prices. We knew they... more
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John k
August 16, 2011We called them about servicing our ac because we had no cooling. We had an emergency air conditioner repair from Clarkson Comfort Zone in Mississauga. They arrived on time as they promised and had our air conditioner fixed in about an hour. The fan motor capacitor was not working and they had one in there truck. For furnace repair or cleaning i will call this company again. You can reach... more
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Most helpful
December 14, 2010Urgently needed a replacement furnace heater/igniter for my v.old Rheem furnace. A rare item and hard to find. Called Clarkson Comfort Zone and was told they would guarantee to have one in stock. Not only did they have one they confirmed the furnace problem and I got the... more
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John
January 09, 2009My furnace stopped working on a Friday afternoon, so I found Clarkson’s contact information on the web. The person at the phone told me that someone would contact me that Friday night to arrange a service for next day (Saturday morning) and that the service cost would... more
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Furnace repair - setting a standard
January 28, 2008
After the breakdown of a 15 year old furnace, I called a couple of options and chose Clarkson Comfort Zone.
The office was courteous and knowledgable and after a few moments scheduled time for a same day visit.
The service technician showed up in the...
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Business Description from the Web
English
February 15, 2015
we do furnace repair and air conditioning in Mississauga Ontario Canada.Call us for heating and air service repair and installation.
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ourbis
December 06, 2013
Clarkson Comfort Zone is committed to providing our customers with air conditioning, Gas ventilation, heating, plumbing and AC services tailor made to suit their exact air conditioning and heating needs.
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hotfrog
August 16, 2013
Clarkson Comfort Zone offers these services: air conditioning.
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ourbis
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