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3.5 stars 127 reviews

Chateau Jasper

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96 Geikie St
Jasper, AB  T0E 1E0

(780) 852-5644

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Other Reviews from the web
English
3.5 star rating
Great hotel!
October 26, 2018

This was our first time at this hotel. We were extremely impressed with every aspect of this hotel. We stayed in a suite and really enjoyed it. Only complaint was the continental breakfast was not only included but $12 and $16 for a hot breakfast! We will definitely be returning to this hotel.

Brought to you by skoosh

3.5 star rating
Wicked
December 06, 2014

Everything here was amazing including the price! Even got an upgrade which was a nice surprise. The room was huge!! The view from my room was amazing! I'll definately be back!

Brought to you by expedia

3.5 star rating
It was a good hotel nice play to stay
November 17, 2014

Easy check in, nice pool, we did have a problem with lots of static which we found weird

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3.5 star rating
Good hotel
October 12, 2014

Good hotel. They need new mattresses. Rooms were clean.

Brought to you by expedia

3.5 star rating
Nice
October 06, 2014

Brought the dogs, they loved it, close to trails.

Brought to you by expedia

3.5 star rating
すべてにおいて中途半端でした…
October 04, 2014

到着してみるとフロント横のエレベーターが故障中。そのうえ部屋は非常階段横のフロントからはもっとも遠い場所でした。これだけでも気が滅入るのに食事もすべて塩辛く、すべてが中途半端な感じでなにひとつよい部分が見当たりませんでした。隣りのベストウエスタンに泊まるべきだったと後悔しています。

Brought to you by expedia

3.5 star rating
Price does not equate with quality
September 27, 2014

As hotels go there was nothing outstanding in regards with this hotel. The carpeting throughout the first floor was well worn. The hallway ceiling was touching the tops of the door jambs (almost claustrophobic). The room was a standard size and configuration of most hotels and the bed was comfortable. It would appear that a 'double' bed was the norm for this hotel. I had asked for a queen, but... more

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3.5 star rating
Spacious room
September 22, 2014

Big room and bathroom. Rocky Mountaineer drops passengers and bags to this hotel which is a real plus. Good breakfast. Quite a walk to town but we are fit and that was no trouble. There are a couple of restaurants nearby attached to the lodges but we chose to eat in the town.

Brought to you by expedia

3.5 star rating
Good location, but I believe it is overpriced
September 21, 2014

It was good to visit Jasper ... Each travel to there, it id look more beautiful the mountains. Unfortunately, everything is expensive there. I believe all the hotels are overpriced there, mainly when comparing to Banff and Kelowna.

Brought to you by expedia

3.5 star rating
September 10, 2014

We were disappointed in the food service. The breakfast buffet was horrible. Most trays were empty and what was there was cold. The restaurant was about 100 degrees. When we asked if we could sit outside we were told no yet the other waitress allowed guests to go outside. Old facility needs upgrading but clean and staff were very friendly!

Brought to you by expedia

3.5 star rating
Great location, not so great service
September 06, 2014

The in room coffee maker took 30 minutes to make less than one cup of coffee. We had to purchase coffee in the restaurant. When I complained at the front desk and asked that the coffee be removed from my bill they said I should have called maintenance. Ultimately, they removed it from my bill but would not give me a copy of it. I was told I would receive it from Expedia. I guess I will check my... more

Brought to you by expedia

3.5 star rating
Good stay.
September 04, 2014

Spacious rooms. Lots of free parking. Mini fridge. Only negative is the beds are way too small. Need queen size at least. Otherwise, great stay overall.

Brought to you by expedia

3.5 star rating
close to main street
September 03, 2014

elevator not working ,rooms in need of update painting ceilings dirty

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3.5 star rating
Heh, You're In Jasper
September 02, 2014

Like most buildings in Jasper, this is definitely an older hotel. Old styling with your basic cheap bathroom. The room did have an additional lavatory sink, one inside and one outside the bathroom that may be convenient to some. The main elevator was out of order so we either had to use the stairs or go to the back of the hotel and use the elevator over their. Very disappointed with the "Free... more

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3.5 star rating
September 01, 2014

The hotel was overated ,the elevator was not working to the parking area ,my husband has reduced mobility ,no one offered help to bring our luggage up the the woerking area of elevator. Restaurant was good and staff at restaurant were welcoming .

Brought to you by expedia

3.5 star rating
Bonne qualité / prix
August 31, 2014

Bel hôtel propre, luxueux. A 4-5 coins de rues du centre ville. Calme et on y mange très bien!

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3.5 star rating
Clean and friendly
August 31, 2014

Only suggestion is to ask for a room at the front. Rear building was noisy.

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3.5 star rating
Great food, great room
August 30, 2014

We stayed three nights. The hotel restaurant was really good, a little expensive, but great food. The room had a flatscreen TV with a lot of channels. WiFi was good speed. Spa on site.

Brought to you by expedia

3.5 star rating
Boa localização e staff muito simpático
August 28, 2014

Com certeza , ficaria novamente neste hotel.

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3.5 star rating
August 25, 2014

Was not informed by front desk staff that Elevator is not working at basement parking, had to carry luggage through stairs. Cleaning staff knocked the door twice (around 8:00am & 9:00am) to check whether we checked out of the room or not.

Brought to you by expedia

3.5 star rating
Too expensive for what it was.
August 23, 2014

Most expensive hotel on our Rockies tour. Even more expensive than our stay at Rimrock in Banff, which was a very classy 4 star hotel. Was expecting something a little more upscale given the price.

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3.5 star rating
Costly hotel for a nice, but basic room.
August 20, 2014

I expected a little more for the price paid. Cheap, one ply toilet paper is not what I expect from a chateau! ;-) I also find it amazing that these hotels keep harping on about their green/Eco initiatives in their guest books and then have disposable coffee cups in the rooms instead of cups or mugs that can be washed.

Brought to you by expedia

3.5 star rating
Confortable but overpriced
August 16, 2014

The room was ample for three but unfortunately the beds were not that comfortable The washroom was clean. The long wait at the front desk was not appreciated especially when the people in front of us did not have reservations and the staff was trying to find room at other places. Unfortunately Jasper accommodations tends to get to get full during the summer months. Overall, the the place was... more

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3.5 star rating
August 16, 2014

Old hotel. Elevator didn't work most of time. The buffet in hotel is quite expensive, I suggest just go to jasper downtown to have breakfast. A lot of choices there.

Pro: big room, have 2 sinks. Good for family living there.

Brought to you by yelp

3.5 star rating
Not worth the money
August 14, 2014

This hotel was just over $300/night and it looked like it has not been updated in 20 years. You are better off getting a cheaper cabin but there was nothing else available the night I stayed there. I will never stay here again. I have stayed in way nicer hotels in Jasper at half the price. There was not even a microwave in the room. There was a small pool which was nice.

Brought to you by expedia

3.5 star rating
Very nice hotel
August 10, 2014

The room and staff were excellent. We had breakfast each morning and dinner one night. Good food at a very reasonable price. The only negative was that the lobby elevator was out of order the whole time we were there. Otherwise, the hotel would have received an excellent rating in all categories.

Brought to you by expedia

3.5 star rating
European Hotel in a National Park
August 07, 2014

For an American Tourist in Jasper, this had the feel of a European Hotel. The lobby had only a single small elevator and peak periods resulted in waits up or down--stairs were faster. Hallway ceilings were less than 7 feet. Room ceilings, however, were normal height. Rooms were comfortable but not chateau level. Nonetheless, it was a quiet hotel selected by Chinese tour companies while in the... more

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3.5 star rating
Rather dated hotel
July 30, 2014

Our room was clean but the furniture wad dated. It was not luxurious just very basic. The pool was nice though

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3.5 star rating
Nice hotel
July 24, 2014

Just a 1 night stay so for our purpose, the hotel was perfect.

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3.5 star rating
Banff Hotel, within walking distance
July 19, 2014

Chateau Jasper was a good stay, people were friendly, the breakfast was very good and it was a short walk or a free bus ride to downtown Jasper. I would recommend it to friends.

Brought to you by expedia

3.5 star rating
July 17, 2014

When we arrived the elevators were not working, neither was out AC and eventually the toilet didn't flush either. The only reason for 2 stars is the beds were comfy. I would not stay here again

Brought to you by yelp

3.5 star rating
hotel is in the city center
July 13, 2014

too expensive for the condition of the hotel. noisy not comfortable beds.

Brought to you by expedia

3.5 star rating
The hotel is expensive relative to its quality.
July 13, 2014

Facility is quite old. but we paid 3 star price. It is not worth it.

Brought to you by expedia

3.5 star rating
Good
July 09, 2014

Good towels, I've had much cheaper ones at more expensive hotels. The blinds don't block out all of the light. Pool is good

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3.5 star rating
Overpriced motel
July 07, 2014

The place is a functional motel. The rooms are big, and has the requisite items such as big flat-screen TV, tea kettle, coffee maker, ironing board, safe, etc. But the furnishings look old and worn out, and feel cheap and stale. Bathroom has poor lighting and feels musty. There is an AC but it barely works -- even if you leave it constantly on at high 66F, it barely cools the room enough to be... more

Brought to you by expedia

3.5 star rating
Nice quite hotel with convenience to town.
July 06, 2014

Just like it, it was a pleasant stay. 10 minutes walk to Jasper Town centre, all restaurants as well. Pool is little too small, and close too early.

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3.5 star rating
Room
July 04, 2014

The location of the hotel was great. Quiet and peaceful. The beds were almost like sleeping on a plank of wood. They need to be changed, other than that the hotel was great.

Brought to you by expedia

3.5 star rating
좋은 위치
July 03, 2014

좋은 위치에 그 근처의 호텔보다는 우수했으나 너무 오래된 건물인지라 조금은 청결하지 못했슴.전체적으로 평가해볼때 가격대비 부족한 감이 많으나 근처의 다른 숙소보다는 괜찮았슴.

Brought to you by expedia

3.5 star rating
Not too far from the centre
June 30, 2014

-Room was too hot and dustsy smell -Pillows smell of sweat

Brought to you by expedia

3.5 star rating
Time to Update
June 28, 2014

When I found a hotel in Jasper on the Canada Day long weekend, for just over $200, I jumped on the deal. However, the hotel was overpriced for what it was. The decor is in dire need of an upgrade! Beds and carpets that are perhaps older than I am. Had a double room with two queen beds. However, I guess they ran out of queen size bedding, as one bed had King size sheets. The beds weren't... more

Brought to you by expedia

3.5 star rating
Comparable to a Best Western
June 09, 2014

No real complaints, but a few comments. It would have been nice to have queen size beds in rooms instead of doubles as 4 of us shared a room (ladies weekend away). We were extra charged for extra people (don't get that). Very, very pricey for a Best Western type of hotel but few hotels & cabins had room for 4 perople. Didn't have time for pool, so can't rate that. We ate at restaurant 1st night... more

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3.5 star rating
Excellent value for money
June 05, 2014

Late decision to drive up to Jasper and got a very good deal on 2 night stay. Hotel was a little further from centre than expected but still walking distance - just the cold and rain made it seem further! Hotel was very clean throughout and room nicely presented. Two basins were really useful as I'd booked a 2xdouble room for my friend and I. Beds were a bit hard for me and not too keen on type... more

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3.5 star rating
June 05, 2014

Nothing is perfect but my stay was great. I would recommend Chateau Jasper to someone else

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3.5 star rating
Nice Place, No Complaints
June 04, 2014

My wife and I stayed here for one night before heading back down the Icefields Parkway to Banff and Calgary. The hotel is one of a group of 4-5 hotels in Jasper. We found the room clean and comfortable. We thought the dining room was a little expensive, but walked next door to another hotel in the "group" and had a very nice meal at a somewhat more reasonable price. It is a off at the end of... more

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3.5 star rating
Average hotel, good to crash for a night
June 02, 2014

Pretty basic, the hotel could def update the interiors and modernize a bit. Overall clean and helpful staff.

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3.5 star rating
June 01, 2014

Far from train station and town.

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3.5 star rating
Good location
May 31, 2014

Stayed 2nights .Room clean staff friendly.would stay again

Brought to you by expedia

3.5 star rating
Perfect Stay
May 31, 2014

We group of 13 stayed at Jasper only for a night on our way to Kamloomps on 4th May. Its and perfect stay hotel as everything was in place everywhere in the Hotel. Rooms quite and spacious and to add on they have a staff to help guest for the their luggage which was surprising in such a small town.... more

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3.5 star rating
Nice For Short Stay
May 31, 2014

Stayed two nights at this hotel prior to going on the Rocky Mountaineer train.
The hotel is located on the edge of Jasper a 5 to10 minute walk to the centre.
The checking in procedure was no problem with friendly staff at reception . The room we were given, at the back of the hotel, was a good size, clean,... more

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3.5 star rating
Good stay
May 31, 2014

We stayed at Chateau Jasper for 4 nights during a hockey tournament. We received a great price for our stay so value for the dollars was good.
Great location, staff and super clean. The furnishings and rooms are outdated however, we were happy with the comfort and cleanliness.
Pool was good for the kids and green space for them to... more

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3.5 star rating
Great hotel
May 31, 2014

The hotel is nice and the staff is friendly. The silverwater restaurant is suprisingly still open. Nobody was there except my gf and I and they burnt our food.... its such a small menu that you would think a chef would be perfect at making.
We stayed in the junior exec suite, 2nd floor right beside the elevator unfortunately. It... more

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3.5 star rating
Great Birthday/Mother's Day Weekend
May 31, 2014

We had lovely weekend at our favorite hotel in Jasper! Not only did my husband celebrate his birthday on Saturday, but I got to celebrate Mother's Day on Sunday! As usual, the suite (this time - #249, Crown Suite) was wonderful and I would recommend you stay in one, compared to a regular room - the extra space and the... more

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3.5 star rating
One Night Stay
May 31, 2014

We were on our way via train from Jasoervto Vancouver and stayed in the hotel for one night only. On check in we were surprised to be told that we had been upgraded, very nice. We were stunned to find we had indeed been upgraded to 'The Prime Ministers Suite'. Very nice it was to, all the added extras such... more

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3.5 star rating
A Jewel in Jasper
May 31, 2014

Stayed here for 3 nights in May. It's an easy 10 min walk from hotel to central Jasper. We had a room with 2 double beds which were very comfortable and roomy. Good facilities in the room like fridge, safe and tea and coffee making facilities. Pool here is on the smaller side but perfectly adequate. Staff were friendly. Beds... more

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3.5 star rating
Great Stay
May 31, 2014

We stayed in the Chateaux Jasper only for one night before catching the Rocky Mountaineer the next day. Because we were on our honeymoon our room was upgraded to a suite and the staff left us chocolates and a small bottle of fizz which made us feel really special. The room was great, big and clean with good facilities. The... more

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3.5 star rating
Great Hotel Charming Staff
May 31, 2014

We stayed at the Chateau Jasper on our Uncommon Journeys Rail Trip across Canada. Having had a lovely suite on the train, we were disappointed to find ourselves in a room with two beds. The wonderful manager moved us to a suite immediately. We never even said a word and only mentioned it to our tour guide! What great customer... more

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3.5 star rating
Great hotel
May 31, 2014

When we arrived at the hotel, we were a bit unsure what to expect as the outside is quite old fashioned (although very similar to most hotels in Jasper). We were greeted by the receptionist and we were told we'd been upgraded to a suite by the Manager as we were on our honeymoon, a lovely surprise! We entered the... more

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3.5 star rating
Great place to stay
May 31, 2014

We stayed here for one night on our way to Edmonton. What a great place, definitely would stay again. Easy to find (we had GPS which probably made it easier) front desk staff very friendly & helpful, nice decor, very clean, quiet neighbourhood, only few short blocks to downtown Jasper for restaurants, window shopping etc. They had a restaurant in... more

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3.5 star rating
Great location and good service
May 31, 2014

Loved the room and the view. We stayed for a night before we headed to Vancouver. When our train was delayed by over 12 hours, the staff kindly offered us day rates to extend our room until midnight.
Having an attached restaurant was an added convenience especially when the weather turned severe.
Left with good memories!

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3.5 star rating
A lucky find
May 31, 2014

Set at the edge of town, this hotel was a lucky find. The rooms are clean and spacious and the staff helpful and friendly. There was plenty of choice for breakfast. We drove to the Athabasca Falls and various other places before taking the Rocky Mountaineer to Vancouver. The pretty town has several good restaurants with varied menus. We stayed... more

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3.5 star rating
Great Place to Stay
May 31, 2014

Stayed there for two nights on May 7 to the 9th, as an extension to our belated 33 year Anniversary trip provided by our sons. We booked and paid for a standard room with two double bed with Nicole at the central booking. Upon check-in, we were pleasantly surprised to find out that the manager, Jennifer Prat, had upgraded us... more

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3.5 star rating
A good budget hotel in the middle of a mountain oasis
May 31, 2014

Our room was pleasant. Couldn't get hot/cold right until we realized the curtain was blocking the ac/heater, once pulled off it was a way better experience. The rooms and hotel in general are quite dated, but compared to the internet $199 a night just ask for a deal. They gave us our room for $169 a night. Including taxes. We... more

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3.5 star rating
Spring in the Mountains
May 31, 2014

I had an opportunity to travel for work and was booked into the Chateau Jasper. The rooms are very clean and the beds comfortable. I do like to work out in the morning and was surprised to find the weight room does not open until the pool does, which is at 8:00 a.m. That is too late for working people.... more

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3.5 star rating
Close to everything
May 29, 2014

Every thing was good, the only complaint to hear noise from other guests.

Brought to you by expedia

3.5 star rating
Pleasant hotel, friendly staff.
May 28, 2014

We had an early check-in and our room was ready for us. Very pleasant front desk staff. Room was very clean.

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3.5 star rating
Nice hotel
May 28, 2014

The hotel is nice, the rooms were basic and a little dated, but nice. It does have a great pool and hot tub. It also has a nice restaurant on the premise. There is covered parking. It is a short walk to the downtown area.

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3.5 star rating
May 27, 2014

Hotel is old and tired ..not worth the price tag ..sheets were dirty and the indoor parking lot was like parking in a dryer with lyntt every were since the drier exhausted blows into the parking ..4 start price for 1 star hotel ..

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3.5 star rating
Nice hotel
May 26, 2014

Clean room, awesome staff, comfortable bed and pillows, large flat screen tv and 2 sinks come in handy!

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3.5 star rating
Nice hotel close to Lake Patricia
May 24, 2014

This is the first time that we chose Jasper Chateau and found the experience to be a good one. I like that we have an extra sink separated from the bathroom so that it is more convenient for two persons usage.

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3.5 star rating
Thumbs Up
April 18, 2014

My husband and I spent 1 night at Chateau Jasper and I'd say we've been pleased. The staff are courteous and nice especially Michael Origines who also helped us with the the hotel booking. We had Room 105 Royal
Suite - huge and very clean. The bed is so comfortable we slept so peacefully and woke up just an hour... more

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3.5 star rating
Disappointed in a couple things
April 16, 2014

Stayed for a ski trip. The room was large, outdated but clean and was a reasonable rate.
However we were told at check in we could not park in the underground parking because we had a ski box on top of our car. Only cars with nothing at all on the roof will fit. If you are booking this hotel... more

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3.5 star rating
Chateau Jasper - luxury accommodation
March 24, 2014

I had an amazing 1 night stay in the Premier's Suite in Chateau Jasper. The room was spacious, tastefully decorated and very neat with a king size bed, flatscreen TV and comfortable couches. It had a beautiful view on the mountains and the bathroom had a shower and big bathtub with jets. The housekeepers were always friendly and Vitali and... more

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3.5 star rating
Nice place to stay
March 21, 2014

We came to jasper to ski for a weekend and spent 2 nights at the Chateau Jasper. The hotel staff were very friendly. Rooms are nice, but beds were a bit firm if you are not used to them. I would recommend staying here.

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3.5 star rating
Needs a face lift
March 05, 2014

The place needs a facelift, everything is old, dated. The decor may be dated, but they've done a great job keeping things clean and well-maintained. The breakfast is good.
Nothing much so say.
So much too doo around and the staff are knowledgeable.

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3.5 star rating
Will not rebook with this Hotel
February 23, 2014

Front Desk staff was super rude and unaccommodating. Also we had no Cable to watch Canada win Gold .... The houseman fallowed the cable and some how it had gotten cut so there was no fixing it :( was not impressed

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3.5 star rating
Lovely hotel
February 15, 2014

We have just returned from staying 2 weeks at the Chateau Jasper and apart from a few issues in the dining room, we had a really good time. We were on a Crystal holiday and the journey from leaving home at 7am took us 23 hours without any delays. The transfer from the airport was very comfortable (think it was... more

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3.5 star rating
Great time over Christmas
January 15, 2014

Stayed over Christmas, the hotel gave everyone sugar cookies and oranges on Christmas day. Only issue was Christmas dinner, the manager never got back to us for booking and found out that it was almost full upon arrival even when we tried booking a month in advance and told to book on arrival. Ended up going next door, for dinner.... more

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3.5 star rating
chateau staff wonderfull
January 11, 2014

stayed in jasper in September 2013 for 5 days had a great time the staff at the chateau were wonderfull the restaurant had a great choice for breakfast and the dinner was also very good the staff at restaurant went out of their way to be of help to me nothing was too much trouble .I do agree with other... more

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3.5 star rating
Friends & Family Ski Trip
January 11, 2014

We booked through hotel.com and got a very good rate. Another family we were traveling with upgraded to the Presidential suite so that we could have room to visit comfortably. Our room was across the hall and was a good size. Beds were uncomfortable and are worn out. Not worth the rack price but we were happy with the rate... more

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3.5 star rating
Ask for a room away from the elevator
December 31, 2013

This hotel was ok. The room was very nice but I did find the bed too firm for my taste. The elevator was noisy (I'm a light sleeper) so this was a bit problematic at night. The restaurant was nice and the pool/hot tub was nice after a long drive.

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3.5 star rating
A good value
December 28, 2013

In spite of some non-flattering publications, we have been pleasantly surprised. The room was spacious and silent (even near the quite close RR). The furniture is tired but the set remains correct. Cramped bathroom. Very good restaurant and breakfast and kind staff. Some efforts again are to be made but it's a good value for the price.

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3.5 star rating
Great choice when in Jasper
December 10, 2013

The staff truly make an effort to ensure your stay is comfortable and memorable. The hotel's restaurant offers great selection. The room was very clean and spacious. We loved our visit in Jasper and thank the staff for making it special. The other Bear Paw Cafe was a great recommendation for a homemade sandwich!

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3.5 star rating
Nice room and great bed
November 30, 2013

We stayed in one of the suites. It was huge! The bed was very comfertable and tue room was really clean. Only downside was we were next to the elevator which could use a tune up. For what we paid the room was a great value. We didn't eat in the resturaunt which does serve breakfast, mostly because we prefered... more

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3.5 star rating
1970's Bathroom and Terrible Restaurant
November 14, 2013

We stayed at the Chateau and even though we were in a room that was recently "updated" we found it dated, the bathrooms are from the 1970's. The restaraunt does not provide breakfast so you have to go the the hotel next door. When we did eat at the Chateau restaurant for supper it was absolutely disgusting. The steak sandwich... more

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3.5 star rating
i like this hotel
November 06, 2013

absolutely we can recommend this hotel. it is a nice experience staying in this hotel.

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3.5 star rating
Stay in jasper
November 05, 2013

Stayed at Chateau Jasper on our Canadian journey before we travelled on the Rockie mountaineer .
Our check in was quick , the staff very welcoming.The room was large ,a bit dated but very... more

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3.5 star rating
comfortable, homely stay
October 30, 2013

we recently stayed at Chateau Jasper for 3 nights, our room was somewhat dated, but very comfortable and spotless. The hotel is a comfortable walk to downtown Jasper and the staff were very... more

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3.5 star rating
Chateau?
October 27, 2013

It never quite made the grade from the down-beat reception to the restaurant which was swamped by tours [resulting in our having to eat in the adjacent bar area]. Some staff showed more enthusiasm... more

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3.5 star rating
A Pleasant Surprise
October 27, 2013

We have stayed here before but, it was quite a few years ago. Check in was flawless. When we booked the room it was mentioned that it was our anniversary and upon checking in we were informed that our room had been upgraded to queen size beds. Once in the room we found a small bottle of champagne, chocolates and... more

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3.5 star rating
Good price / quality hotel
October 17, 2013

This is a mid-class hotel in Jasper.
Indeed, Jasper is not a tourist village like Banff. The town center is not warm, nor cosy. The shops are alway from the hotels & the houses are not as "typical" as the houses in Banff.
the hotel itself is located near the centre. With a car you are in 5 min in... more

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3.5 star rating
Comfortable, friendly
October 16, 2013

Our rooms were roomy and comfortable. The staff was pleasant. The breakfast buffet was good as was the dinner. We were on a group tour and they accommodated us all quite well. We will return on our own when we visit Jasper again.

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3.5 star rating
Nice hotel with plenty of room space
October 15, 2013

Stayed in this hotel on the thanksgiving weekend. Friendly staff and quick checking...Even though rooms look little old, it has plenty of space. Bathrooms are nice with additional outside sink which is very useful. Nice flate TV with lots of channels.... more

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3.5 star rating
Jasper is not Banff
October 11, 2013

It appears that all of the properties in Jasper were built 20 or more years ago. The Chateau Jasper, which is several blocks fron the center of Jasper, is no excpetion. Our room featured 2 standard beds. I cannot remember the last time I slept in a standard bed. It was cozy. The room was clean and duvettes appeard relatively... more

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3.5 star rating
A bit out of town
October 09, 2013

Older style property, but clean and comfortable with good sized rooms.
Ours had two queen beds and a small table and a couple of chairs and a desk.
The bathroom was compact but they had all the required amenities.
I like that they had a vanity outside the bathroom especially if you have an early morning start.
They had both... more

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3.5 star rating
Not Bad
October 08, 2013

There are no modern hotels in Jasper; everything is old, dated, and simply gross. Chateau Jasper at least manages to be pleasant. The decor may be dated, but they've done a great job keeping things clean and well-maintained. The restaurant serves a decent breakfast.
My main complaint is that the beds and pillows were simply horrible.

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3.5 star rating
Nice place. Bad wifi
October 05, 2013

This is a nice clean place with great staff. The wifi did not work rather well in the two days I stayed here. Parking seems to be a problem here on the weekends. The room had an older tub and some fixtures, but they all worked well. A little pricey for no breakfast.

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3.5 star rating
Nice
October 04, 2013

Stayed in this hotel as part of a Titian Rail Tour Holiday.
It was a nice hotel, good size bedrooms, had a standard double with two double beds lots of room, and the beds were very comfortable. The bathroom was a little on the small size, but you don't live in a bathroom.
View from room was out over the... more

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3.5 star rating
Weekend in the mountains
October 02, 2013

Took a short get away trip to Jasper, AB to see the mountains. The hotel was located close to the downtown area and in fact we walked to town for supper one evening. Staff was friendly and helpful. The hotel offered an indoor heated pool and hot tub as well as a full restaurant on premises. The Chateau Jasper also... more

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3.5 star rating
A Very Good Hotel
October 01, 2013

We were booked into this hotel by our tour company, Pacific Spirit Tours and are glad we stayed here. We were travelling on the Via Canadian and they picked us up at the Train Station. Our room was upgraded to an executive suite which proved to be very large and comfortable. Front Desk staff were all very pleasant and helpful.... more

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3.5 star rating
nice stay
September 29, 2013

Big room, furniture quite dated, no view, but generally acceptable.15 min walk to town centre. Friendly staff. Bar area very quiet... Off season visit. We did not eat in the restaurant. We did not use the pool but it looked OK just a bit small.

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3.5 star rating
good place to stay
September 29, 2013

nice place very comfortable rooms didn't eat in the hotel so cannot rate the food staff very friendly and accommodating good location not far to walk to the town though we had a car. a very fair price for the overnight parking. Couldn't fault it really

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3.5 star rating
Clean room - good service - pleasant stay
September 29, 2013

Starting with the downside - the air con in the corridor is very noisy, but once your room door is closed you do not hear it. Room was very clean and well maintained but the general decor is a tad out of date. The walk into town did not phase us but we can see that if you are tired... more

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3.5 star rating
Not the warmest of welcomes
September 26, 2013

Had to wait for room but receptionist didn't engage with us. He must have been having a busy day.
A few blocks out of town and not much around it.
Room was OK, hotel could do with modernising. Quiet location but very noisy lifts. They clunk.
Room OK but very strange configuration of bathroom with a sink outside and in,... more

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3.5 star rating
September 24, 2013

Clean and reasonably good value compared with the rest of Jasper. Free Wifi and undercover parking, and far enough away from the trainline.

Rooms are large, but dated (70's style) with very low ceilings. Staff is friendly. Part of a chain of four local hotels (mountain lodge).

Has restaurant onsite, but it is an easy stroll into town for more choice.

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3.5 star rating
Functional hotel dated decor but nice staff
September 23, 2013

the hotel has very low ceilings which gives it a very dated feel and even if it was newly decorated it wouldnt improve much, the room as others stated was generopus and spotless with a comfortable bed .It was spotless, the staff were very professional.I do think they could impprove the bar area , it is not very welcoming. The... more

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3.5 star rating
Nice hotel, but a little dated
September 23, 2013

We stayed here for a couple of nights whilst travelling through the Rockies.
The hotel has a good location on the edge of town, although it is a bit of walk into town if you have tired legs.
The hotel itself is a little dated now, but still very clean and very comfortable.
Staff were all really friendly, we didn't... more

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3.5 star rating
Very comfortable for a short stay
September 22, 2013

We stayed at this hotel as part of our trip and enjoyed our stay very much. The room was very large and well appointed with two twin beds. It was also spotlessly clean the only negative was the noisy air-conditioning unit but as the night air was quite cool we just opened the windows rather than use it. The hotel... more

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3.5 star rating
Great Location and Staff
September 18, 2013

Just got back from staying at the Chateau Jasper. We loved this hotel as it was in a lovely quiet street just behind the Main Street of Jasper. Just a short stroll to the shops, cafes etc. we found the hotel amenities really good and such helpful staff who always had a smile and a welcome. We had the buffet... more

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3.5 star rating
August 29, 2013

Stayed there with my boys earlier this month for a few summer nights

To start off, the underground parking is a plus and they had an elevator to whisk us directly to our floor (on the 3rd level) from the back. Problem is that the elevator didn't work half the time. When I approached the front desk with a sleeping kid in my arms they told me that the stairs were available. After I snapped that... more

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3.5 star rating
May 21, 2013

We really enjoyed staying here. Our suite was beautiful, and the bed was very comfortable. My only "knock" was that the pool was very cold, and when we asked they said that the temperature couldn't be adjusted. It was advertised as a heated pool, and it didn't seem to be heated at all.

Other than that, the hot tub was great, and as I said above, the room was more than comfortable. We enjoyed... more

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3.5 star rating
Ski Holiday
March 09, 2013

The location was great. the staff was friendly and the accommadations were comfortable.

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3.5 star rating
Chateau Jasper
February 22, 2013

Good size room, nice staff.

Brought to you by skoosh

3.5 star rating
Chateau Jasper; a great hotel in great location.
February 22, 2013

Hotel exceeded my expectations possibly because Jasper itself was better than I had anticipated or perhaps simply because we were happy to be in such a beautiful part of Canada.

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3.5 star rating
Visit with my daughter
February 09, 2013

This hotel was the perfect place for me to stay. I was a women traveling by myself & felt very safe. The rooms are very nice & clean. The beds are so comfortable. I had a view of the mountains to sip my coffee each morning. Was able to walk everywhere. Staff were very accomodating. The pool & whirlpool were clean. The hotel was quiet. Try the ginger steak...delicious. I will definitely stay at... more

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3.5 star rating
Chateau Jasper is a great base to explore the town
July 31, 2012

Loved the location set in a quiet part of the town. Rooms are quire spacious and staff very helpful. Definitely recommend staying here as rates were very reasonable

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3.5 star rating
Very comfortable and furnished
July 31, 2012

Yes. High rating as star, very pleasant. yes. Of course, thank You.

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3.5 star rating
Great one~
June 30, 2012

The room is great and clean~

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3.5 star rating
Pretty standard, but nothing special
June 30, 2012

The hotel was pleasant enough, but I would not say that there was anything special about it. The facilities are nice, but they do seem rather old and in need of some updating and renovation. The high price for each night is dictated more by the location and high summer season than by any special services the hotel provides. I can see how dedicated underground parking would be very useful in the... more

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3.5 star rating
loved our time there
May 31, 2012

Room spacious . staff helpful . would recommend

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3.5 star rating
January 03, 2012

One of the cheaper of the MPL chain, but damn good value.... clean rooms, comfy beds, great lounge/dining room service... Happy with the experience we had, and will consider these guys again in the future. On late notice, and w the website saying full, we called and got a room, and had a great stay... thanks CJ!

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3.5 star rating
Recommend this hotel
June 30, 2011

We all liked our room immediately. The Bed was most comfortable. Generally, the quality and ambiance of the room, for that price, was up to standard for a change. Compared to many other hotels, we have stayed at, in Jasper. Except for a few things, the clothes hanger behind the bathroom door, eache time you hund would keep falling off its hinge, each time you hung your bath robe. Most... more

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3.5 star rating
June 01, 2011

Stayed here for 2 nights. The place is dated but the rooms are big and have coffee in the room with a fridge. No smoking rooms, and doors open in the hotel so you have to walk down the hall and outside to smoke. The internet sucks...it's free, but didn't work well at all on our wireless Droid phones, but worked great for our wireless netbook. The front desk doesn't have an antenna extender to... more

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3.5 star rating
April 27, 2011

This is my first time visiting Jasper, so I have nothing to compare the Chateau Jasper to. Dated rooms? Yes. We went to the lounge at 9:05, tried ordering food and were told the kitchen closes at 9:00. We suggested maybe there was a soup that could be heated. No dice. The draft Kokanee was "heady" and warm.

The wireless internet is hijacked from the Lobstick (next door). It's owned by the same... more

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3.5 star rating
June 29, 2010

I stayed here while in the area, doing some, exploring...
~
Chateau Jasper - oh where do I begin? Well, the people who work there are totally nice, and speak English. The hotel itself is really big - and walking the halls down to my room, it definitely had that worn-ski-lodge feel to it. I was off-season, but I can just picture a bunch of high-school kids clomping up and down that hall with ski... more

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3.5 star rating
the chateau jasper is a very nice hotel
March 31, 2010

yes loved the atmosphere...the pool was to cold and the hot tub not strong enough alittle expensive very good service friendly staff

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3.5 star rating
Chateau Jasper
March 31, 2010

The rooms were good and the beds were extremely comfortable. The hot tub needed some attention.

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3.5 star rating
We enjoyed our stay at the Chateau Jasper.
July 31, 2008

The location and the quality of accommodation is very good. The hotel has fine dining room although we were unable to get dinner seating at a reasonable time one evening because a bus tour was in the dining room at the time. There were plenty of empty tables but we were told they could not accommodate us for another hour and a half. Our feeling was that the dining room was giving... more

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Never again!
November 07, 2006

For what I paid, I got nothing. My secretary booked me for three nights. At that price I just assumed that I would have access to a gym and high speed internet. I had neither. Gym access was down the road and internet never happened. My goal was to get some work done in the evenings but was limited by the lack of ammenities.

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Business Description from the Web
English
July 01, 2019

Boasting a spectacular setting in the Rocky Mountains in the Jasper National Park, this exceptional and inviting hotel welcomes all types of guests to enjoy a memorable stay. Guests will find themselves just a few steps away from the town centre and surrounded by a breath-taking natural environment. This property features a wide range of modern amenities and comfortable furniture in all their... more

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October 26, 2018

This 3 star hotel is located in the city centre of Jasper.

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December 16, 2014

Location

Situated in Jasper, this eco-friendly hotel is close to Jasper Activity Centre, Jasper National Park, and Jasper-Yellowhead Museum and Archives. Also nearby are Jasper Information Centre National Historic Site and Jasper Municipal Library.

Hotel Features

In addition to a restaurant, Chateau Jasper features an indoor pool. Other amenities include a bar/lounge and a coffee shop/café.
... more

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October 15, 2013

Chateau Jasper offers these services: hotel.

Brought to you by ourbis

June 26, 2013

With a stay at Chateau Jasper in Jasper, you'll be convenient to Jasper Activity Centre and Jasper National Park. This eco-friendly hotel is within close proximity of Jasper-Yellowhead Museum and Archives and Jasper Information Centre National Historic Site. Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you... more

Brought to you by kayak

March 11, 2013

Chateau Jasper offers beautiful accommodations in a beautiful place.
Within the town site of Jasper, we are the only 3-Diamond AAA/CAA award winning property. We offer fine accommodations and amenities complemented by personable staff who always extend a warm and sincere welcome.
Each of our 119 deluxe guest rooms and suites are beautifully appointed and retains the charm you would expect to... more

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May 21, 2012

Mountain Park Lodges offer a premier variety of Jasper hotels and resorts, ideal for Jasper ski vacations and summer vacations, family travel, meetings, and group travel

Brought to you by hotfrog

June 12, 2011

This modern family leisure and business hotel offers a range of suites and facilities. Choose from deluxe, family, junior executive and king executive suites at the Chateau Jasper. With its indoor heated pool, whirlpool spa, sundecks and convenient location, it's an easy choice for many visitors in spectacular Jasper.

Brought to you by wcitiesca

November 15, 2008

Each of the 119 guest rooms and suites are beautifully appointed and retains the charm one would expect to find in a home in the majestic Rockies. Enjoy dining in Le Petit Marche dining room or unwind after a day of skiing in the indoor swimming pool and whirlpool spa. The Chateau Jasper standards of service will bring one back time and time again. Property Information by Travelocity

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