When Bushtukah first opened they were known for excellent customer service. I supported them for years because of their good prices and service. The last 10 years have seen a remarkable dive in service. I no longer shop there due to rude, unhelpful, lazy staff. After giving the place many chances and acknowledging that some of the staff - too few - actually care about the job they do when on... more

Good selection of cycling gear but the service is so inconsistent. On the same shift you'll find 2 great employees a couple indifferent and a couple half asleep so your experience really depends who you get. The quality of service is much more varied than other stores. I'd say they have a better selection than mec but staff don't seem to have any training in customer service at all.

I Forgot how BIG this store was........was in the area looking for some shirts and a Camel Pack for biking, stopped by Trailhead and they had one style of "Hydration System".......stopped over to Bushtukah and they probably had 10-15 types, styles, colours.......good job.

This store is every adventure-lover's dream! Absolutely massive and stocked with every single gadget, gizmo and item of clothing an active person could require, it is my first stop when I need some new gear.

My favourite thing about Bushtukah is it's expansive women's section. Most active-wear stores have smaller women's sections with little to no variety in size or colour. The same is not... more

If you need a new bike or just want to get more into cycling I'd highly recommend Bushtukah.

Anytime I've been inside this place it's been crawling with staff but they're very laid back and not pushy and they really do know their stuff.

They have an open shop that allows you to see the staff working. Their service department offers great deals, especially if you purchase a bike from them.
... more

I went here today looking for cycling gloves, shoes, and new cleats.... and walked out with that as well as lights, an odometer, a saddle, new pedals, and a new bike.

The guy who helped me with shoes, Zach, was fantastic. He came over to ask me if I needed any assistance when I was looking at gloves, and I admitted pretty immediately that I've been riding all over hell and back on a 25 year... more

Not perfect, but not far off it. Cannot say I am impressed by the boat section range or staff hepfulness (but then I just heard today that they are winding up that part of the business), but the bike section rocks. The staff in the bike shop are not only helpful but they know their stuff. And if they screw up, they sort it out without charge or hassle. And what makes it a great store is that if... more

The bike staff here are excellent! They really try to help you find the right bike and not one that is just the most expensive. Great selection of Gary Fishers. Good selection of triathlon and running clothing!

I just moved to Ottawa and Bushtukah is just damn impressive. I went there for cycling gear and they are as stocked as any bike shop I've ever seen. But they do cross country skiing and snow shoeing and outdoor clothing as well.

It's massive, the selection is great and the staff is friendly.