I travelled to Vancouver specifically for my dress shopping trip. We showed up a few minutes before our appointment and were greeted by Ashley. She did not crack a smile the entire hour we were there. My mother, daughter and maid of honour sat at the couches and I was a very easy and quick bride with changing in and out of the dresses. Ashley was very clinical, unfriendly and seemed robotic.... more

WOW! I havent even gone into this store to shop BUT they were the most honest and helpful people so far in my dress shopping. Emily went ahead and emailed me a list of their designers and dress style numbers that she thought i would like prior to my visit. She was kind enough to take the time to give alternative suggestions and i can assure anyone just through my interactions with their... more

Bisou Bridal was the 5th bridal boutique I visited and it's a magnificent boutique. I had a wonderful time there. I visited this boutique last Thursday on a last minute consultation scheduling. My consultant was named Ashley and she was just a doll! This is a great boutique for brides looking for gowns that range from $2500-$5000 and beyond. The gowns they hold in this shop are just stunning! I... more

I had a great experience at Bisou looking for my wedding dress. Of all the places I visited, Bisou had some of the most beautiful dresses and was the salon I tried on the most dresses at. My consultant really listened to what I was looking for but wasn't pushy at all-she let me lead when picking dresses but also pulled other options that I hadn't noticed that she encouraged me to at least try... more

Absolutely horrible service! The owner is beyond rude!!! Considering what you are buying the service is not up to par in the least. Would never go back!!! Horrible selection too

This store is pretty expensive but I didn't find any style that I like even at a $10k price point. The service was good. Consultant was helpful and polite. But nothing was memorable. There was no decent dress in a $4000 range. Other store in New Westminster has better selection with better price. But consultants in New Westminster tend to be pushy - Bisou was respectable. Overall, I think the... more

This was my very first dress try-on, and I am so glad I started here. I doubt anywhere else will live up to this. Its elegant, classy, and a dream - and so are the dresses they carry.

While the price point is higher, I think it's entirely worth it. My attendant's name was Natalie, she was sweet, patient and kind.

Unlike a lot of other stores, the labels were still in the dresses, and she was... more

Out of all the places I have been to, this was absolutely the best experience I have ever had.

*NOTE: I have not yet purchased my wedding dress, BUT:

This place really understands customer service and giving you an amazing experience - after all, it's a (should be) once in a lifetime event, and they definitely go out of their way to make you feel special.

I arrived here as my last... more

I am newly engaged and was very much looking forward to checking out some wedding gowns for the first time. So, imagine how upsetting it was when I called Bisou Bridal, hoping to set a weekend appointment to look at wedding dresses, and being told that "Weekends are busy and we only want serious brides."

I understand the sales rep may have been following some company policy when she asked when... more

I came here with a friend of mine to look at dresses. Good selection with some good designs, however, we didn't find anything that suited her.

While I didn't end up buying my wedding gown at Bisou, I was so impressed with their customer service and gown selection.

Elise was my consultant and she had great ideas, was swift and what I ended up loving most is that she came right into the fitting room with me to help get each and every dress on and off. None of the other stores I visited did that. Wedding dresses aren't the easiest to... more

Overall pretty unimpressed with Bisou. I was looking for a sleek and somewhat fashionable wedding gown, and their selection for that was weak. Anything that was somewhat the shape I wanted was covered in beads and somewhere between 5-10k. I have no problem spending money on a dress but they just really didn't have anything that was on the simpler side.

I understand that my taste just didn't... more

Great selection of designer wedding dresses!! Lazaro, Monique Lhuillier, Jenny Packham, Oscar De la renta need I say more!?!? Warning wedding gowns here start at 2000!!
I came here with a friend looking for her wedding dress, she had one in mind and knew what style she had wanted.
The consultant seemed very nice and helpful. The store itself is not large, allows for 2 soon to be brides to try... more

My two friends and I went to Bisou yesterday in search for my wedding dress. Although I didn't find it at Bisou, I had a great experience at this store. Kelsey, the consultant, was very nice and helpful. I instantly trusted her taste. The dresses at the store are beautiful. The dressing area is great and the store is very lovely. I was happy that Kelsey and the other staff weren't pushy, and... more

I am very impressed with Bisou! The only bridal gallery I visited and I got my beautiful dress :). I came here 6 weeks before my wedding and they were very helpful - a relief to a stressed out bride!
They were very patient with me throughout the process. The owner is an expert in every aspect of making a bride look fabulous on her special day. I've canceled my appt without questions asked. I... more

This salon was wonderful. I was worried it would be too snobby but it was actually much more comfortable and friendly than the boutiques in New West. My consultant was young, fashionable and friendly and really listened to what I wanted. One of her picks was actually my favourite one! (I have to bring my entourage back to view it too- it could be THE ONE!) I L-O-V-E the openness in this salon... more

I came here with $3,000 budget, I was unfortunate enough to be in a change room next to a bride who had a $10,000 ish budget. My sister and I watched them be offered water, had her wedding party stand in front of my mirror while i was trying to see my dresses, as well as generally watch our consultant be distracted and more interested in the big budget bride -- we felt really unimportant. After... more

I repeatedly witnessed this company treat my sister horribly! Dresses were extremely late and ill-fitting after tailoring. Owner bullied the bride and made her cry on THE MORNING OF HER WEDDING!!!! Take your money elsewhere!

I came here for my friend who was looking for a wedding dress and am impressed!They had some very beautiful styles from top designers such as Monique Lhuillier. If you want a dress that will WOW, then Bisou Bridal has it.

This bridal boutique had quite a bit of dresses and although they were packed tightly in rows, the place never felt too cramped. This place is slightly on the smaller area,... more

I love how my Maid of Honor has already written a great review for this place =) (Go Ally!)

I had the best experience at this store and I ultimately bought my dress here. Kelsey was the girl who helped me and in the 3 times I've been in the store now, I've had nothing but good experiences with her. The first and second time she was super patient with me as I mauled over my dress. The second... more

I had a fabulous experience at Bisou! Very friendly (not to mention, adorable) staff, and beautiful selection of quality gowns. The store is small but comfortable and welcoming. I would highly recommend this bridal boutique to everyone. The website states dresses start at $3000, but there are some good finds there, and I found a gorgeous lace dress under $2500!
I especially appreciated the... more

Came here with my friend for wedding dress shopping (for her) and was impressed by the service and the selection.

The consultants here are friendly and honest, and their dresses are lovely. A little more on the higher end of price (but nothing ridiculous) and they also have higher end designer names, but this being a smaller boutique I'm not surprised. I agree with Luisa S. that the dress... more

Beautiful smaller boutique. More higher end dresses - raw silks, french lace, etc. Prices generally are from $1500-$8000...but a few Wtoo from Watters dresses from $900-1500. I found a gorgeous raw silk Barbara Allin gown but sadly, it was out of my budget at almost $3000.
Service is great - they really are helpful and not pushy - don't make you feel annoying for asking questions or wanting to... more

Lovely couture collection, attentive service. This is a great small boutique to come for a really chic, unusual gown.

It was a beautiful day. The sun was shinning brightly. Rays of light were shimmering off the cascading water of the Waterfall Building when I spotted Bisou gleaming out of the corner of my eye. Yards of silk, satin and chiffon curtained the window. Cream, off-white, mother of pearl... all the different possible variants of white were present. Given that one of my dear friends just got engaged,... more