Would give zero stars if I could.
Went in for a quick haircut. Lady started to tell me how c@!%!y the last haircut I got was (which I loved). She attempted to simply cut a straight line around the bottom of my hair( failed. It wasn't straight) no layering or texturing. No consideration of where my hair parts or the style I asked for. It took about ten minutes. She blow dryed it and I noticed... more

Went there this summer for the first time to have my mani pedi done. What a disappointment!
I am only guilty because I decided to get a good deal advertised on their board outside. I saw that the interior was nice so I thought it is a reputable business with professional staff who know what they are doing. We started with pedicure, went to the back where I was left alone for 20+ minutes to soak... more

Most expensive threading services I've ever had the misfortune of paying for: $40 for my eyebrows and upper lip threaded!! $40!!! (Even in Australia it's only $20-25)

The advertisement outside the door says $9.95! Too bad I didn't "read the fine print" or ask for prices before I let the lone person in there store work on my eyebrows

Definitely feel SUPER RIPPED OFF, and really dumb - just FYI... more

This place is SO overpriced and (for nails) they did a terrible job (my finger was bleeding because they were rough with the cuticles, nail polish is old and is applied unevenly, same nail kit used for 2 people). We got the membership (big mistake) and even so paid just under $50 for a shellac manicure each. What would we have to pay if not members? Even if it was more reasonably priced, I... more

I had a groupon for two brazilian waxes to this place. By far the worst place i have gone for a wax, i wish i had read the reviews before buying it.

The first time there i was put into a closet space room with my legs facing the door... There was a raggedy looking dish cloth for covering i think? Haha it was so ridiculous. When you lie down youre blinded by the ceiling lights which had no sort... more

Scammers. I bought a groupon and had groupon refund me before I even went in for the service it was so clearly a scam.

When I called to make the appointment they were rude and I realized that the service I would receive was NOT the service I paid for and was advertised on groupon.

If they don't want to honor the services sold on groupon they should not be advertising and generating revenues... more

Mood of the afternoon: Disgusted
Warning: Beware of the SCAM

I went to Bella Garnet for eyebrows threading. In front of the Bella Garnet salon we see a large board reading big red numbers $9.95 for eyebrows threading. The lady invited me to sit down, did the eyebrows threading, asked if I need the upper lip threading; luckily I didn't need that. I went to the counter to pay, where she said,... more

Beware of advertised $10 eyebrow threading sign in front of the store. Make sure you observe the fine print as the price is for members only. I ended up paying 5x the price for eyebrow threading. A rip off really. I will not return.

Went in for $10 eyebrow threading advertised on their sign. She asked if she could do my full face and I said sure, thinking it would only be another $20 tops. Full face threading cost $60 with tax. What a joke. Be careful of the up selling here.

Navi does really great eyebrows! She threads and waxes mine. Perfect shape!
I was also very pleased with the tint she did to better match my eyebrows to my super blonde hair color.
I can't speak for the other services provided but I was very happy with my threading.

I was looking forward to a professional pedicure service in a professional front. The attendant said she had 10 years experience, but she wasn't friendly nor accommodating. I just could not relax.

Not honest and not focused on customer service.

I used to come here when Isabella owned Bella Garnet. the staff were really friendly and well trained. The services were a bit expensive, but, being in Yaletown thats to be expected. Well sinceit has been sld has the place ever gone downhill!!
I will NEVER go back again!

I spent over $115 before tax and tip to get a mani pedi with Gel polish.

Well the lighting back in the pedi area was bad... more

Save yourself the money AND headache! I've never written a poor comment but I felt extremely complied to after today's horrible service. I frequently have my eyebrows threaded, so when I saw the sign for $9.95 in Yaletown I was impressed. Because I am very hesitant of advertising I popped my head in and asked "How much is your eyebrow threading" upon which they replied "$9.95" and that was all.... more

Kiran is such a sweetheart at Bella Garnet.
My first experience there was an eyebrow threading, and they've had me coming back for more every week since then. I got a prompt, last minute appointment, when my previous go-to salon barely ever had an opening, let alone to accommodate my busy schedule. (I work a full-time job and a part-time job). Kiran fits me in every time.
I love getting my... more

I was walking with my husband when I saw their 50% off threading sign. I decided to get it done and I'm sorry I did. The lady that did my eyebrows did a decent job, but she insulted me continuously so that I would get more services done. According to her my eyebrows were unevenly coloured, I had moustache and a beard, and my nose was covered with black heads that could only be removed by buying... more

Good threading, but be prepared for a hard sell on additional services!
I came here for an eyebrow threading with a coupon. I wasn't in the chair 5 minutes before she was adamantly advising me that I needed tinting. The voucher had an option for it, so I agreed.
My mistake was in agreeing to let her keep threading, and do the rest of my face. She tried to tack on an extra $50 for it. When I... more

Absolutely love this salon. Not sure why there are any negative reviews. I've had nothing but positive customer service experiences and I've been coming here since they opened.

When I come here I always see Hannah. She is a professional and a perfectionist. I have thick, wavy hair which is not easy to work with - but there's no mission impossible for her! Bella Garnet is decently priced. They... more

I don't like writing bad reviews, but unfortunately this place deserves one. From the moment I walked in, (cashier was smoking outside the salon), to being greeted by "Happy" (real name), it was a poor experience. I went for an eyebrow threading, which I'd never had before. Not
Only was I not warned how painful it would be, but Happy continued to insult me for the full 5 minutes I was in the... more

A friend of mine had such a Bad Hair experience at Bella I can't help but write a review! She was devastated leaving there saying she had better Hairstyles in the 90's!!! She said they were Totally uptight & pretentious!

Bella Garnet Beauty Salon is one of the most beautiful and professional salons at which I have ever had the pleasure of getting hair and nail services done.

The owner and her staff are very hospitable and talented. They make you feel very comfortable being there and confident in their abilities to fulfill all your requests.

The salon is elegantly designed yet modern at the same time. The... more