Very friendly staff and nice service. The waiting area also have a decent environment. They speak Mandarin / Cantonese Chinese and English and French so I guess it's a good place for travelers

DO NOT, I repeat DO NOT, use BCAA for Home/Condo insurance. Had a flood. They contract out to a 3rd party (All Perils Insurance) for flood claims and it was, and continues to be a complete nightmare dealing with All Perils. They do not return calls or e-mails and totally neglect you when you need information, assistance, or payment. They discourage you from taking advantage of coverage you are... more

I recently switched all my insurance to BCAA. I expected that (a) they would provide comprehensive service now that they had all my business; and (b) they would have some flexibility in admitting they were wrong and accept the consequences. Neither has turned out to be true. I went in before I purchased a new condo and arranged for insurance. I tried to change my address with their Evo car... more

I never thought a 20 minute visit to BCAA would turn my whole day around. My boyfriend and I went to this location to get international drivers licenses. Betty was amazing. She was friendly, efficient, and kind. I was having a very stressful day and for some reason it was Betty that turned it around. She is a fantastic employee and BCAA should be happy she is part of their team!

This review applies to BCAA globally, not just the location on Fairview Slopes. BCAA is great for roadside assist. However, DO NOT buy your travel insurance through them. It sounds great at first... until you go to claim. From that point on you are not dealing with BCAA, you are dealing with OneWorld Assist: yelp.ca/biz/oneworld-a@s…
BCAA should be quality verifying their insurance underwriter,... more

My Mom gave me a letter to hand in to BCAA to claim a gift certificate allowing me to take a trip to where ever I wanted to (within reason). She wanted me to take some time off from work and, of course, I kept working. Now eight years later, I stumbled upon the letter and thought it would be a good time to take some time off. However, when I phoned the BCAA head office, I was told they were no... more

Signing up for some auto and home coverage. AND they have free parking. And the service is amazing!!

Now I can see why ppl do buy BCAA, membership does have its privileges, you get coverage for everything: car, home, travel, which was why I came here to buy for my trip. It's a better deal when you buy the multi-trip one, for $75/yr, you get unlimited $10,000,000 coverage worldwide, hospital care, 24/7 access to questions, etc.

And notice how when you book hotel rooms, they ask if you have... more

YAY! I'm a fan all across Canada; the various provincial bodies of the Automobile Association provide some great services and resources.

Enrolling as a member allows you roadside coverage that service for when you need service. Flat tire? Locked your keys in the car? Drive all the way out to Abbotsford on an empty tank and now your car won't start? Aren't you glad you bought BCAA... more

Every time I come to this BCAA location, the employees have always been very friendly. I've come both during the lunch hour and in the morning when they open (9 am), and in both cases there was maybe one person ahead of me in line. The staff are knowledgeable and can help you figure out what travel/car/home insurance you need.

The setup of this location is a bit weird. When you enter on W... more