I installed my windows about 8 years ago. I started having problems with accumulation of condensation in between the panels just about 1 year later. I was calling to schedule services to replace the panels and it was going on for about 3 years, until the company decided to close (due to bankruptcy) just to be re-opened a year later. After they re-opened that second time I called them right... more

poor quality door. Poor fit with gaps allows cold air through in the winter. Condensation inside the glass because the gas escaped. The owner stan takes your money and promises a good product, but instead you get a lemon. Spend your money some where else.

I have chosen Baltic Windows to install windows in my whole house as a result of their ability to pay through credit card. I have found the window quality to be very poor with many window crancks failing after only a few months. The owner of the company refused to return to fix the windows as previously promised.

I got good quality widows on time at excellent price.
I had my own installer and all windows fit perfectly.
I would recommend this company to anyone that looks
foe quality windows at right price.
Greg Baniak

It would have take me a day to list all the problems we had with baltic windows and doors products and service. As soon as they got the full amount of money through financial company the attitude changed and we waited one year for the trim. The doors do not hold the seal and drafts get in the house through holes big enough to allow insects to come in. All windows on south side of the house lost... more

We purchased windows from Baltic once before for our enclosed front porch and were satisfied with the product so when it came time to replace the windows in our house we went with them again. WHAT A MISTAKE!!! We were originally told it would be 5 weeks, promised actually but unfortunately not in writing. Well 13 weeks later we get our windows and garden door, which we had to send right back... more

Prior to choosing Baltic Windows, I thought I did a very good job in researching a variety of companies, asked many questions and did a lot of ground work by visiting 10 to 15 showrooms. I finally came upon Baltic Windows and immediately liked their window products. I liked the fact that they are a family run business ( at least I thought at the beginning ) and I got to tour their back factory... more

My old windows were over 50 years old and needed to all be replaced. I wanted to get new windows in my home that were energy efficient and kept with the original style of the home. Baltic Windows not only made the windows look the same, but further enhanced it the best energy efficiency ratings and open/close components that are just really smart and easy to operate. I'm really happy with the... more

Windows appear to be well constructed and of a high quality.Unfortunately the job is spoiled by a lousy installation crew.Everything from poor measurement of the size of the replacement windows to inaccurately cut aluminum capping and sloppy caulking.Left job site initially without finishing siding on dinette bay window.Installer said that wasn't part of the deal.Promised to come back 2 times... more

-Had 14 windows and one patio slider installed in 1 day. Jobsite was left IMMACULATE !!! Couteous, Proffessional installers left no trace(other than the windows) of them ever being at my house. They even had the courtesy to leave me a cleaner to help with the finer cleaning details(mfg stickers). Final product looks and operates over and above my expectations! Would DEFINITELY recommend !!!!!!

Gathered estimates to replace all the windows at my property. Visited 5 companies and only Baltic Windows impressed me not only with their product but their customer service. They not only explained their product but educated me about windows in general. They replaced all my windows and completed the project as promised by my deadline date. NOTE: YOU NEED TO DO YOUR RESEARCH. If you've done... more

We had an installation scheduled for September 28, 29 and 30 and it was not done until November for a partial installation and December for the final installation. I kept calling and no one would call me back, the one person who would return my calls ended up leaving the company. It was one excuse after another, and Carlos would not return our calls. First they ordered the wrong windows and... more

We needed a new front window and we looked around for a while. The salesman we talked to said all the right things and talked about how great their warranty is. The warranty isn't worth a darn if you can't get any one to return your call. The window looks great but the quality is lousy.
-The spray foam expanded throught the caulking, then to fix it they just put a big gob of caulking over the... more

We bought a 60-year old house with original windows and very old doors. Needless to say - all needed to be replaced. All in all there were 15 windows and 3 exterior doors.
We got quotes from a few different companies, and we considered various options such as what kind of decorative insert to put on windows facing the street, what kind of frosting to use for bathrooms, using colour on frames,... more

The job was fantastic. They cleaned up after themselves beautifully. You wouldn't even know that they had been there. They had great attention to detail. They aimed to please. Whatever we didn't like they would fix immediately. They really wanted to make us happy. The windows are great quality. They were very very professional. I will recommend them to anyone who needs windows because they did... more

I started looking into replacing all 15 windows in my house with brick-to-brick installation, since last September. I got quotes from more than 10 window companies. After going to Baltic Windows and Doors showroom, I signed the contract at the site. The quote was very competitive. I was able to changes 7 windows' style with small charge. I changed 3 single-hung windows to big casement windows.... more

Alex and Igor came to our home and took out all the old windows. They were very professional and did an amazing job. They changed one of our windows into a front door looks great. Also they took out 2 windows in our kitchen and put in a 9ft sliding door. Now we can enjoy the beautiful view outside. Both Alex and Igor cleaned everything up and took all the very old windows to the dump. They... more

A neighbour in the business suggested Baltic Windows. Whole experience was superb. Sales support with Rafal was responsive and informative. He demonstrated Baltic’s strengths in both product and services. Pre-manufacturing visits by Chris, the lead installer, impressed us too. He was professional and courteous. Installation proceeded on-time. The crew completed all work in 2 days with stunning... more

The contact person,Yuri, was prompt, courteus and very informative. The workers made every effort ot minimize disruption in the house, were on time,pleasant and very neat. I would recommend this company to anyone looking to replace their windows.