room

The shower needed to be cleaned and the hair dryer did not work. The bed was comfortable but the room needs up dating! Poor breakfast !

Nice

Great little hotel. Nice staff. Really nice pool. The continental breakfast needs improvement.

Classic old hotel with a good restaurant

Standard room, a little old but nice. Great restaurant.

Pretty expensive!

I felt very rushed when I checked in and wasn't given the Wi-Fi password?

It was pretty bad.

Very old and outdated. Pictures on the internet were deceiving. Halls smelled bad. I don't think that the sheets were clean. We had it booked for 2 nights so even though we could not get refund for the second night, we just left.

Convenient location for us.

Not a 5 star hotel, but comfortable and clean. Can't believe they still use a key and not a card to enter rooms.

Older but cozy

The Ambassador was probably a pretty swanky place in its day. It is a classic. It was spotlessly clean, the beds and bedding couldn't have been better. The furnishings were appropriate and the big flat screen TV was the icing on the cake. There was some noise from other people's doors closing and toilets flushing and the like but that is to be expected in an older building. It just added to the... more

Nice hotel on the kingsway

Nice hotel for single night stays. restaurant was good but a little expensive. Nice to receive a 10% off restaurant on check in.

Nice hotel, starting to look a bit old

Room was clean; hotel staff pleasant and helpful; parts of the hotel (bathroom, pool ceiling) could use a facelift.

one night

It was ok... a bit noisy as I had my granddaughter. Bathroom had a strong smell of urine

short one night stay that was pleasant

pleasant stay-comfortable room. staff were very friendly

noise level

Around 12:00 midnight til around 230 am..was awoken several times with the loud music coming from the night club Keep the bass down... dont mind people having fun but it was the loud booming bass

Angele's Review

Guest were very helpful. Italian Restaurant was great. Overall, wonderful experience.

Nice Hotel close to our Sudbury activities

Everything was great, this was our 4th stay at the Ambassador.

Great Stay

Quiet & Comfortable hotel with great staff, would definitely stay here again

Just the Basics

The room was comfortable. We declined maid service for the first night but asked for 2 more sets of clean towels, which were not provided. Perhaps we should not have declined the cleaning of the room because it took us a long time to get a clean glass on the second night. It seemed to us that we would at least have towels and clean glasses, even though we didn't need a full cleaning of the room... more

Not worth the savings!

Main lobby appeared at first glance clean and bright. Hallways were hot and stale with doors kept closed. Pool area in need of renovations! Exercise room was disgusting and smelled like an unclean mens sweaty locker room. My executive room was clean but in need of renovations. Wallpaper peeling off the walls. Carpet peeling off the walls as well. Website promised renovations and every room i... more

Nice but needs a makeover. Nice structure

Just a friendly suggestion that the Embassador Hotel would benefit by renovating the carpets and rooms, having an elevator, and redoing the whole pool area with a hot tub and new pool. The Embassador is a beautiful structure and with a little makeover can make such a difference for business and comfort.

Overnight at the Ambassador

The Ambassador was clean and convenient to the highway.W e were on the first floor and were able to back right up to the door of our room. Staff was polite. Breakfast was adequate and included good coffee. Good value for the money.

Older but nice hotel

For an old building, the current renovations have greatly improved its look and atmosphere and will look forward to seeing it when completed.

Never again

There is a night club attached that plays music loud enough to vibrate the walls. Breakfast was terrible and the staff did not see anything wrong. Better off to sleep in your car.

Centrally located

A better breakfast service would bring in more visitors.

Great location for NorthEast Access

Wonderful Italian Restaurant to complement a great stay!

Worth the $89 plus taxes I paid

Would stay again, close to good shopping sites!

Friendly staff, close to shopping center, loved it

I was in Sudbury with my daughter shopping for a wedding dress for her. We stayed at the Ambassador cause it was the closest to the shop. When we got in the motel we were greeted by a super friendly staff. We felt welcomed. We then went shopping and coming back in they asked us how are shopping went. Like who cares like that? We then went swimming and after on our way back to the room, the... more

Gross

They smoke in the lower kitchen as they prepare food, I wish I was joking.
A family member had gotten married at the Ambassador and they were not accommodating whatsoever.
The food is ok at best and the rooms had a very bad odour.
I do not recommend staying here. I especially do not recommend this place for a wedding.

Staff great - cleanliness lacking

We stayed at this hotel while on a two day business venture. The front desk staff was very friendly when we arrived. I had hoped this would set the tone of the experience. When we entered our room, there was Tim's garbage in a drawer, the remote was missing and the room, although appearing clean, did not have the feel... more

I was a litlte diasappointed with the breakfast. I went downstairs around 0830 and asked for bagels and was told that what was there was all that was left. Many people eat past 0830 there should be food for everyone

Road trip 2014

Great hotel. Staff excellent. in a good location. lots of parking.

The reception was especially helpful and friendly.

Would stay there again.

Close to shopping

Friendly staff good food at the italian restaurant. Found it quiet dispite being close to a busy street

Best we ever had

As always, great service, slept great as always, totally recommend it

Holiday

The hole was good but it was a older hotel. The front desk clerk was really helpful to us finding science north.

Ok stay close to major facilities

Ok stay .good for the price.close to major facilities.

Run down hotel

I booked this online and found that the photos of the rooms must have been taken from another hotel. I had the executive room with the king size bed. The bathroom sink was from the 60's and not the one shown on the web site. The only thing close to the photos shown on the web site was the bed and the bathroom mirror. I would not recommend this hotel for the price. The outside of the building... more

definitely a mistake

This concrete-encased, very old hotel is situated between noisy main roads. There is no grass, gardens, or plants to break the heat of the concrete. The best I could find to sit outside and wait on my party was a bench against the exterior wall near the entrance. The room fixtures are old. You are handed a key to enter the room, The toilet had no lid. The bathtub fixtures were circa Rockford... more

Fifty shades of...fifty years ago

I took my daughter, her husband and my 9 year old grandson on a road trip to Sudbury. I began looking approximately 10 days before and found out that several hotels I would like were already booked. The Ambassador looked clean and hence I booked it. I am sure it was a grand hotel in its prime, but oh my goodness it is in rough shape now...worn old carpet, no elevators ( I have a cane) and no... more

It's old and tired.

Did not like the cleanliness of my bathroom. It was old and in need of updating.

A fairly worn out hotel

While everything big still works a lot of the small things are pretty worn and in need of replacement: a plug that doesn't fit in the bathroom sink; thin and rough towels; bed top foam/cover that is rucked and bunched.

Always go back when in Sudbury

Love the Ambassador Motel. Sleeps like a baby. Staff is great. Very conveniant. Small restant for amazing and fast service for breakfast. Totaly recommend this place

Hotel was in very rough condition. Dirty room.

Our room was not in good condition. Walls were chipping. Floor and bathroom were dirty. We had to change rooms as we could not handle the smell of the first room and fixtures in bathroom were off the wall. When going to the pool we were not told where to turn on the lights as the room was in total darkness when we arrived. I will not be staying here again.

Nice hotel close to everything you might need.

I found that the staff bent over backwards to make our stay pleasurable. Would highly recommend this hotel. :)

Won't be returning

The bathroom had not been cleaned. The faucets were dirty, and there was dried tooth paste on the sink. The area where the coffee pot is kept was dirty, the coffee pot was terrible as it spilled water all over the counter when you poured it. I asked the hostess to have someone clean the bathroom, the sink was cleaned but the rest was not much better. Countertop was not clean.

Central to all of my customers.

I was worried about staying there because all the other hotels were booked. But the staff was great. Hotel was clean and very quiet.

When to a funeral

I believed I was paying for two king size bed! Staff said their were no two king size beds in any rooms.

The Hotel itself was fine but the rooms spelled like mildew and the fans kept us awake...thank you

One night stay

Checked in late at night, room was ready and front desk very pleasant. Received towels and keys to the pool area even this late at night - needed to unwind. My wife and I had the area to ourselves; hotel was not busy. Enjoyed a good contineal breakfast in the morning..

Convenient for our needs

The hotel was clean, quiet, comfortable. The in-house restaurant met our needs. The hotel was dated, needed upgrading and was located in a remote location but the service was acceptable. The price was reasonable in comparison to other close by options.

Ok hotel

Disappointing continental breakfast. The room is very small. Clean room.

convenient location

although staff was very friendly and helpful, the room was dated, and there were hairs in the bathroom, bed was very comfy and clean stale smokey smelling hallways no elevators

It was ok

The hotel was ok. Don't think it should be a 3 star. More of a 2 star. Needs to be renovated.

Dirty & very disgusting

My husband had booked a suite for our 30th wedding anniversary. Even after reading the critics we decided to give it the benefit of the doubt. As soon as we walked into the room we we're very disappointed. It was dirty & disgusting. Will never go back and would not recommend this hotel.

not much to like here

First impression: a parking lot that had not been seemingly plowed or salted all winter (in comparison to the hotel I stayed at the night before, just across the street). I was checked into a room on the main floor, which I quickly rejected and asked for a room on an upper level. Coming into the room I walked into... more

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Don't stay here

This room was old out dated smelled crumbs in the beautiful sheets. I don't think they were changed i am totally disgusted and had to pack up all my stuff and go to a different hotel because I didn't want to stay at this one. I also found a used band-aid in the washroom...not happy at all!

Clean but not

A friend and I went to the Sault for 3 days. We're students so the price was excellent.
The staffs was mostly friendly except for the younger gentleman.
The pool was dirty. The filters were most likely not maintained or changed properly. The sauna had no instructions for it's use and was not left on. If you desired to use... more

There are far better hotels for the same money

We stayed here on a whim and will not be back. This was our second stay and things appear to have deteriorated since the last time. We were only able to get a room on the 2nd floor and there is no elevator. Since we were travelling with two kids this was a big challenge for us with all the... more

Location for shopping
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Rooms need updating; shower water temperature kept changing drastically from very hot to cold; very pricey for what we got; continental breakfast had few choices; lobby was being painted and we were not told beforehand to expect renovations.

location and staff were excellent
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continental breakfast was not so great but sufficient.

Excellent Decor - Smell of Smoking in Corridors

We booked a non smoking room. This ground floor room was absolutely amazing and had two entrances, off parking lot and one inside. The decor and furnishings just blew us away, it was like a fantasy suite style with glass table desk, queen four poster bed. Just beautiful. But then we opened the door to walk through to go to... more

Dirty and Disappointing

The site stated it was renovated but I do not know where it has improved...certainly not the rooms. The room had a very dirty carpet and the bathroom was not any better. We slept in our clothes and did not want to step on the carpet with our bare feet. The muffins at the breakfast were so stale they crumbled... more

Tired but clean

I stayed here for 4 nights. The highlight of the hotel is the staff. The hotel is tired but I would go back, just not on the party (Friday) night. As as smoker, the first floor rooms with a hall door and outside door was very convenient. There are tons of places to eat and stores nearby.

the service and smiles and cleansiness.
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Just the people going threw the halls in the early morning making noise but that is expected since you can't really sound proof the room and hallways.

pool was nice and staff was friendly
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lack of ash trays fridge microwave breakfast and the partying in the room next to us

Great place

Great place, stayed 3 nights here and got laid, by 3 different cougars every night, this place has the hottest girls in town. What a place, great food, along with action packed bar. The bartenders were fantastic, What a party place. Will be back next month.

The staff is friendly and outgoing.
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The rooms are outdated and the beds were not comfortable at all.

Friendly staff.
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No soap two days running. No thermostat (and freezing room on arrival).

Thank you Carolyn

Carolyn was very accommodating with regards to required adjoining rooms. You even extended the pool hours to accommodate our late check in with 4 children dying to swim. We went on a weekday during March Break so I cannot attest to noise complaints from the bar. But the continental breakfast was substantial and the pool was so nice and warm.

It met my expectations

Location - the first hotel as you enter the downtown area. It's about a half hour drive from the airport. There's a strip mall across the street with a Winners, Chapters, Shoe Company, Staples.
Room - dark, dated, but clean. In need of major make-over but besides the aesthetics, it was fine.
I stayed there on a Monday night for... more

Disappointed

No mention on site that there is a VERY LOUD bar/dance club attached to hotel. Did not like it one bit and the bar on the main floor went until after 2am. Bathroom and room needs a good scrubbing, bathroom is smelly. Dust and who knows what behind beds, dressers.... Bathroom really small. Linens were all white and clean, bed... more

dont bring your dog

the room was nice nothing extra, clean and a good bed. When it came to check out i noticed that they were charging me per night for my dog since we were there 2 nights, they charged me over 56 dollars, i have never seen that before and i travel with my pet all the time way over priced they... more

Time travel to the '50's, smoke and all

Unfortunately, this hotel suffers from my number 1 pet-peeve that I just can't overlook, SMOKE! And this hotel has no shortage of it. As soon as you walk in the door it is detectable and once you go up the stairs to the rooms, hold your breath. That said the staff are very courteous, friendly and accommodating. There is a... more

Pick another place to stay

The hotel for the most part is clean. Staff very friendly. Room was fine except for the bathroom....mouldy tiles! I like a firm bed, but this one was overly so. The breakfast had slim pickings and reports from other family member's staying there indicated the muffins were stale and the juice was watered down....I opted for instant oatmeal and tea.... more

Efficient, some kind of "genuine" charm...somehow

Pretty basic, but it seemed more genuine than the cookie cutter Holiday Inns/Hampton Inns, etc. No iron or board in the room, but they were happy to bring one up. Nice people on staff. Quiet at night. Bed & quilts were very good

Okay for a couple of nights

I stay here a few times a year for a couple of nights at a time, for me the location is perfect for business. You can tell the hotel has been around a while as it's getting a little worn in areas but on the whole it's fairly comfortable, rooms are clean and staff are friendly. I've tried the restaurant... more

Good hotel, great service, great resturant

Pros:
Front desk people were terrific to deal with
Restaurant had amazing food and good service.
Cons:
Plain soap/shampoo
Bar can get loud if you are in the first few rooms closest to it

Ups and Downs

Some areas of this hotel are very seedy, some are very nice. The lobby area is small and very dark. Breakfast is adequate but there is no where to eat it. Very few chairs in the lobby area. The washroom on the lobby level is awful! Part of the adjacent night club, it looks like the back stage set of... more

Ok hotel depending on your expectations

Stayed here for one night during a long roadtrip so my expectations were few. I had a couple of concerns from reviews here, but literally nowhere else (within reason) to stay the night!
First of all, the hotel is definitely old and showing it's age. Although the lobby maintains it's charm, the hotel hallways are 40 year old, dizzying patterned... more

Filthy, outdated and bad customer Service

Shower head had a brown ring around it, tiles where dirty; wallpaper was peeling at the edges, bubbling up at the seams and was ripped all over the room. I found leftover 'personal items' in the night stand that should have really been cleaned out. The wood trim (doors/windows) looked really old and was in serious need of a paint... more

Like a castle

This hotel is like a castle !! Very antique-like feel , cozy and comfortable ! Beautiful Lobby and very quaint rooms ... Bathrooms are adorable ! Definetely a different feel then a regular hotel, but in a good way !

Pleasantly surprised

Was leary when making this reservation for a Saturday night, as I had read the other comments about the night club, but we were very pleasantly surprised. This hotel has been around for along time but you can see where they have made renovations. The lobby was cozy and elegant. Checking in was quick and the staff very friendly. Our... more

Drunken cougars partying outside our room at 2:30 am

We had read other reviews of this hotel about noise and I was reluctant to stay here but succumbed to pressure as other family members were there. Will not happen again. I had emailed the hotel about the need for quiet and they promised to put us in a room far from others. We were moved shortly after our arrival... more

A wonderful time

We reserved our rooms as a group for my daughter's wedding. The staff was courteous, kind, helpful and so friendly. We all felt at home. My 15 mth old grandson slept in our room and they were very accommodating providing a crib/playpen with linen, a fridge for his milk/juice/baby food and use of the microwave in the lobby at any... more

Comfy beds

I stayed here from one night after an exhausting trip on a long weekend to return my son to his college. I walked in without a reservation and asked for a last minute deal and received $40 off the advertised rate. The girl at the front desk was very friendly and helpful.
The room was quite nice. The decor has... more

Great Character, Service and a Really Comfy Bed

Happened upon this hotel on the suggestion of a friend. It's a great find. The property isn't the newest in town but it is very well maintained with lots of unique character. The rooms were spacious and very clean. The king sized bed was great...so comfortable and a great nights sleep! The staff really were attentive and very friendly. Had... more

Very hard to actually sleep here

I travel extensively across North America for business, spending roughly 150 nights per year in hotels and this is one of the worst experiences I've ever had.
I have stayed at this hotel a few times before but only ever on weekdays. Generally, it has been an ok hotel to stay at but nothing special. The rooms look like they... more

Home Away From Home---Literally

This was our second jaunt up into the great white. Although this time around there was nearly half the snow we anticipated.
Anywho... this place I believe is family owned and operated. It truly has that warm, cozy feeling though out the entire place. Our rooms, we had two, we both immaculate. The staff here are also very accommodating .... more

Great place to stay

Traveling across the country with small children can be difficult to start, but the Ambassador hotel was able to assist us with our every need. The Front Desk staff where able to provide us with a playpen and fridge for formula for our infant and our young son was delighted with the pool. The Hotel staff went out of thier... more

Comfortable stay away from home

This was my second stay at this family run hotel. The staff are most courteous and friendly. The rooms are very comfy and clean. The nightclub "TEN" provided an added social venue after dining in the restaurant that had fabulous food with great service. A morning work out in the fitness center and a leisurely swim completed our stay. Glad... more

Frustrating

Despite the old carpets and poor codition of the plumbing (ie shower etc) it was a comfortable room to dream (of camping) but lacked the amenities I had requested and expected .. ie a microwave. There was a comfortable table but only one chair (an office chair) and we ate our meal at room temperature as no microwave available. The... more

Great hotel in its time

The hotel presents itself nicely however this hotel really needs a lot of upgrades. The woodwork is phenonmenal and you can tell that in its time it had a lot of character, however the carpet was very worn and the showers in all 3 of our rooms did not work properly-if you want to have an arobic workout while showering... more

1 Hotel if travelling for Business

Great hotel conveniently located in the shopping district of Sudbury. I travel to Sudbury often for business and always stay at the Ambassador. Great service, ability to keep my daily workout with their pool and exercise room, conveniently located and PHENOMENAL food from their in-hotel restaurant Laura Fratelli's. The restaurant isn't open for breakfast but a lovely continental breakfast is... more

Job Well Done

Attended a two day meeting at the Ambassador. Rooms were clean and the beds super comfy. The rate was really food too. Meeting services wer comfortable, professional and spacious. Dinner at the on premis restaurant was very good. I'd recommend this property to all my co-workers, friends and family. Staff was most attentive and professional.

Great Staff - Comfy Rooms

The staff was very helpful and kind! They go out of their way to make you feel at "home". The beds are super comfortable and I had a really good meal in the restaurant! I'd certainly stay there again when I'm in Sudbury!

Very Disappointing

The staff was courteous and helpful but the hotel facility itself was very disappointing. The name of the facility "Ambassador" sounds like it would be a really nice place but it did not live up to its name. The carpets are old and needs to be replaced. There are some basic items that have become standard in hotel rooms that... more

Great Service - Convenient Location

Over the Christmas Holidays 2007, we booked a stay @ The Ambassador. I must say that from my inital phone call right through to check-out, the customer service that we received was Great!!! The staff was most helpful and very personable. Over the holidays (24-28th) when we stayed, the hotel was quiet, the rooms were spotless...it is an older property... more

I wouldn't stay again

We were doing the drive across Canada with a dog and needed to do a night in Sudbury. First thing I do is check out TripAdvisor. The top ranked hotels won't allow a small 12 lb dog, so I am left struggling with which hotel to pick out of the list of infrequently reviewed hotels.
The Ambassador Hotel looked ok,... more

Good stay while on business

While travelling on business I have had a great stay at the Ambassador. Staff are quite professional and friendly. I am here for an extended stay, and as such have made one or two unusual requests. The staff been quite helpful and met my needs more than adequately.
To my relief, I haven't seen any families with young children, sports... more