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3 stars 12 reviews

Restaurant Kapetan

576 Av Victoria
Saint-Lambert, QC  J4P 2J5

(450) 671-6671

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Reviews [1]
English
3 star rating
ndobbin August 21, 2015
Second Class Citizen

Kapetan’s has been for over 25 years, the place to gather with friends and have a bite to eat in a congenial atmosphere.

My son and I go regularly for breakfast, with an occasional lunch or dinner thrown in, on our own, and often get together with friends for a meal.

This weekend is St-Lambert Days. Last year at St-Lambert Days I saw the owner chase off a group of teenagers from his almost empty terrasse. I thought it was badly handled, but his business, so I never said anything.

As we are regular customers, I never thought to be treated the same… Today, my son and I had breakfast there (and they are not cheap by any means). We took a stroll for a couple of blocks and when we returned we saw a friend on the terrasse and stopped to say hello. We asked for a glass of water and the owner came over and threw us out!

I told him we had just eaten. I told him I was coming back tomorrow with a large group of people, but he would not budge. He told me we were taking the place of paying customers (there were at least five other free tables free on the main terrasse and a dozen on the special terrasse).

I left, telling him that we would not be back tomorrow with our large group. We’ll take our business elsewhere tomorrow and from now on.

Treating your regular customers as though they are freeloaders taking up space is no way to keep clients.

Other Reviews from the web
English
3 star rating
September 28, 2014

Have read some of the reviews about this restaurant that were not very favorable, however this was my second visit and found the food (daily special) was very good. the prices are a bit high for the specialty foods but there were many items at a reasonable price, This place is frequented by many retirees that live in the district... more

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3 star rating
August 22, 2014

This is an excellent family restaurant so don't expect gourmet food and heated bread. However, my daughter and I have been there several times with my grandchildren, aged 4 and 9 and we appreciate the friendly service. The waiter or waitress brings over crayons and white paper placemats so the children are busy while we wait for our order. The... more

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3 star rating
Clean comfortable
July 06, 2014

Very friendly service. French waitress spoke some English. Comfortable atmosphere. Clean facilities. Prices reasonable to slightly higher. Large portions. Food good to excellent. Salad a bit soggy.

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Business Description from the Web
English
June 14, 2013

Restaurant Kapetan Ltd offers these services: restaurant, salle de réception, auditorium, halls, auditoriums.

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