I went to deposit cheque recently, and the girl told me that I'm eligible to apply for the overdraft protection for free. I double conformed with her how it works, she told me there's no monthly fee and when the overdraft happens I only pay $4 if the interest is more than that. So why not? Until I received a letter yesterday from RBC and it says for overdraft protection, there's actually a... more

Terrible service received from personal account manager "Eric" Opening an account at RBC for my young daughter has been fraught with difficulties. I expect more from RBC. Client service and retention should be a priority.

Service here is awesome! Once I even asked the guy working at the service counter for tissue, and he went to the back office to grab some for me with a HUGE SMILE on his face!! The tellers here are always friendly and willing to accommodate to your needs! Now that's what I call comfortable banking.