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Rapid Rent-A-Ski & Service

903 Heritage Dr Sw
Calgary, AB  T2V 2W8

(403) 253-2975

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1 star rating
John (closed) March 06, 2009
Scratched Skis

2 weeks a go I went my first time to get my skis tuned, they charged me $42, everything was ok and I bought a pair of poles.
This week I went there becuase I had some scratches on the base of my skis, and they tried to charge me $50, I told him that last time they charged me $42 and that the only thing I wanted done was the base, he didnt like the fact that I told him that he wanted to charge me more of what they charged me last time. Today Friday March 6 I went to fetch my skis, and they were poorly repaired, and not only that, THEY HAD MORE SCRATCHES THAN WHEN I LEFT THEM. One of the employees saw the satate of my skis when I bring them in and now they had MORE SCHRATCHES THAN BEFORE. So they called STEVE, who took a look at the skis and became red, I asked him for an explanation and he became angry what made me angry he left saying "I do not want to hear anything more of this, we repair skis we dont scratch them" and he went downstairs while we exchanged some words. Today I wanted to pick up my skis, buy socks and a bagpack and a sharpening tool for skis.
1) They wanted to charge me more.
2) Tehy did a very bad job while reparing my skis.
3) They scratched even more my skis.
4) Steve got angry with me instead of trying to solve the issue.

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