“Crowne Plaza Hotel Hamilton. We were given a very small room directly across from the elevators. The bells from the elevator and the people talking kept us up late and started again around 5 am. A friend of mine was there the same night. His room was much larger and not near the elevators.”

“Hotel is under remodel so a little messy. Great staff. Housekeeping staff needs more direction. Will stay there again.”

“My husband and children and I recently stayed at the above hotel and had an absolutely awful experience. The website and the ad are very misleading, says $3 million dollar Health & Wellness center, it was so dirty and run down it was awful. The guest services became very rude when asked questions over the phone. There was no toilet paper or Kleenex in the bathroom both rooms were very dirty!... more