The worst experience with a furniture store I've ever had. Ordered a table in January, followed up numerous times to find out where it was (which the staff was completely incapable of doing - even returning my phone calls was too much of an ask). Seven months later and still no table. I am not sure what kind of system they use to ship furniture but it is a disaster. Finally received a refund,... more

I bought two Carlisle sofas. The down back cushions were soft and unsupportive. I spent a lot of time and money trying to rectify it by buying toss cushions to add more support but this was too messy and did not solve the problem One of their managers, Laura came to my house to look at my situation and advised I buy lumbar cushions from them. I instead ordered custom lumbar cushions. That was... more

Be careful when buying from this store. Customer service is the worse. They tell you what you want to hear and then lie when you question later. They told me a delivery date and then printed something completely different on invoice. I should have known to check paperwork, but you expect a company like this to be truthful. Later when I did look for date and questioned them there was nothing I... more