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We have been using this store for twenty years. Under the old management, everything was done quickly and in a friendly manner. With the new owner he has been abrupt and took two weeks this past time and then, didn't even FIX the vacuum - and didn't even have the courtesy to apologize! Then Dave told me he "didn't care and didn't need my business" and tried to shoo me out of the store. I am shocked and appalled at his behaviour, particularly in today's business environment. Never would I use him again - BEWARE!
I found the repair to my older Sears upright was done promptly. He also offered a great price reduction for the bags. Friendly, helpful and great service. Highly recommended.