The first time I contacted JP L'ecuyer they arrived at a reasonable time, were polite, clean and thorough. So didn't hesitate to call again for a second job. I called ahead to make an appointment and on that day off work I waited until 3:45pm, no one arrived so I called to ask if someone would be visiting, no one confirmed or denied, I called back again at 4:30pm at which point I was also given... more