after choosing Pimkie to handle my new company's need for a logo, i was unpleasantly surprised to read that they had applied the wrong address to the subsequent 1000 business cards that I ordered. after contacting both Richard and Monique to resolve the problem, i was greeted with immediate claims of fault. they claim that it i was responsible for the error because i did not notice their mistake! the reality is i did provide them with the correct address (have email to prove it) and it was their fault for not putting the information into their computer accurately. they then informed me that the only way they would resolve the matter is if i paid to have the cards printed again @ a cost of $162.50 ( tax). this after i paid them in full ($708.00) for a very basic logo design job. it was actually the second logo I had designed by them. in previous i was satisfied with their service but after this latest incident i have decided to take my business elsewhere. there are many young graphic designers with a much more creative edge who are willing to do superior work for roughly 50% of what Pimkie charged me. take my advice, dont bother calling them, just use someone else or you may just end up regretting that you did.
"Another Valued Customer"`hahaha
They screwed me over. DONT use them!!