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Several times the owner Gary Lewis has tried to overcharge me significantly at the till, and then instead of apologizing and fixing the error, implied I was being petty when I pointed it out. (Charging an extra $3 on a $7 plant is a significant amount, at least to me.) He also referred to a special return policy for bulbs which I can't find on his website, in his newsletters promoting bulbs or posted at the nursery. (I had received the bulbs as a gift so wouldn't have known the policy in any case, and there was no return info on the receipt, which I did have.) Be very careful when dealing with him.