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I had to bring my little dog in there once for daycare due to an emergency. I had a bad feeling after visiting the place, but really had no other alternatives. I regret not following my instincts. There were far too many dogs there and only one absent minded attendant, the small dog room was only monitored with a camera, and the entire place looked unkept and it smelled very badly. My dog came home dirty and smelling like pee!
I have since talked to many other dog owners who have had horrible experiences at this place. A beagle in our dog park came home skinnier and filthy and also smelling of urine after boarding there. Another small dog became scared of other dogs after boarding at Petopia. I also talked to a person who used to work there and she said she would never leave her dog there under any circumstances.
If you're still not sure, all you have to do is call them and arrange for a visit and see the place with your own eyes.