Michael F. Sorry about your negative experience. The presoak has been this way for more than 5 years. Unfortantely, you are the only one thats been affected this way or else I would have taken action....why wouldnt i if there were more than one complaint pertaining to this matter? Im positive the source is elsewhere. Best of luck!
This place has really gone downhill. They didn't even have an attendant working. Is business really that bad? If so, let your customers know.
Whatever you do don't use the bathroom. It's scary. Pretty sure the toilet bowl has also served as an ashtray.