the lady @ the counter is extremely petty and unprofessional...her body langauge is very unwelcoming , esp. to ppl of visible minority despite of herself being one as well.If it's her business , she needs to shed off that f*** arrogance otherwise, it's business , customer satisfation is a key for profit and success - such a moron !!!!

Eh, not terribly impressed with this place. The food's pretty good, but considering everything else that comes along with it, there's no shortage of places in the city where you're much better off feeding yourself.

For starters, the customer service is frosty at best. Some people won't mind this, or think that it's refreshing not to have a fake plastered on smile, but at least a simple "How... more

Putting in my two cents about this place... It's one of my favourite places in the area for a bagel and a coffee. The bagel with cream cheese and lox is delicious and a steal, and try always have fresh warm bagels to take home. The prices are great for the quality- half a dozen bagels and a coffee for just over five bucks

As for the complaints about the customer service.... Yeah I'd call it... more