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1 stars 2 reviews

Pafco Insurance

27 Allstate Pky
Markham, ON  L3R 5L7

(905) 513-4000

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Reviews [2]
1 star rating
Julianne Paul September 04, 2012
terrible insurance company! awful service!

worst insurance company i've ever had this displeasure of dealing with. cancelled my insurance with them two days after i received the renewal papers, and couldn't cancel over the phone with them. brought my cancellation papers to my broker, and a little over a week later, my bank account was in negative because they had taken the money out, then i couldn't even speak with them because they have no customer service lines. come monday, money was back in my account but because of them i was charged a $45 insufficient funds fee with my bank. a week later, my bank account was negative AGAIN on a long weekend, so i had to go another 3 days without money in my bank. called pafco tuesday, obviously very upset, got nowhere with the call center, asked to speak with a manager. after 10 minutes of asking for a manager, she finally came on the line. then proceeded to tell me that it was MY fault that the money was taken out because i should have known it would be since its a monthly payment, when i had called them to inform them im cancelling, brought my papers in to be sent to them (21 days ago!), and called them after the first incident occurred a week ago. she proceeds to tell me that i was late sending the cancellation notice in when i brought it to them two days after i received it. not only did i have to go two weekends in a row without any money available to me at all, i had to miss two days of work (one of which was holiday pay) because of their mistake. taken aback by the rude attitude and remarks of a manager, i was obviously upset, at which point she starts to yell at me, and then hang up on me. i will be telling everyone i know about what terrrible f$*#ing service they provide.

1 star rating
Marina Rossi June 16, 2011
Worst insurance company ever!

They will just cancel your policy without even notifying you! B@!%!**T!

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