I was very pleased with Rick. He helped us pick our new RV and came in under budget. When we picked it up months later as it was purchased in January, the service team took the time to go through the entire unit without making us feel rushed. They also made sure all items requested were complete. No complaints from my end.
Not only did Orleans RV keep our trailer hostage for SIX months without properly repairing it but the manager DAN CHARBONNEAU offered us a rebate on a purchase as a gesture of goodwill for all of our problems. However when it came time to "put his money where his mouth is" Dan reneged on the deal. He didn't even have the integrity or self respect to inform us of his deception himself instead enlisting his lackey to tell us that he'd callously been lying to us the entire time. We spend SIX months being jerked around by Orleans RV so do yourselves a favor and steer clear of this corrupt and unethical company!