I had a Integra GSR serviced there a few years back and when I got the car back, they had pulled the Silverhill stick and license plate border off and replaced their own on it. Without even asking me? What nerve. I just recenlty bought a TL and went to their parts to buy some parts. I bought 8 litres of ATF fluid and paid $15 each. Since it was synthetic I didn't question it. Then a few... more
Found the staff of this dealership to be: Rude Condescending Arrogant Belittling Degrading Snobby In a one word: Very unprofessional If you like dealing with people who have these attributes then Northwest Acura is where you should go to spend tens of thousands of dollars. Needless to say I bought an Acura at another dealer.