I just want to say, that I've worked as an employee in various stores in this mall over the last 10 years, and am still a current employee in one of the stores in this mall. The staff from your stores are always helpful, courtious, and VERY friendly. Even the majority of your security staff are friendly and willing to help out. Unfortunately over about the last year, your security has gone from wonderful men, to a rude, ignorant, and I do hate to say it as it has not happened to me, but to others, perverted, security supervisor.Your "Head of Security" as he calls himself, George Falkner, is rude, crass, entirely unprofessional and cannot leave his personal life outside of his job. He has friends, who are common criminals, which he shelters inside the mall, and allows them to shoplift and harrass other employees, all while these people have pending charges against them, for this exact activity. While I do not want to create trouble, myself, as well as about 3 other female employees located in this mall, may file harassment charges against him and the mall, due to his behavior.
Your mall has a reputation for outstanding service and friendly, professional employees. Please keep this standard up, and get rid of the rif raf that seems to be around often lately.
Long time mall employee.